Vehicle Roadside Assistance Global Market Report 2025
상품코드:1770120
리서치사:The Business Research Company
발행일:On Demand Report
페이지 정보:영문 175 Pages
라이선스 & 가격 (부가세 별도)
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한글목차
차량 긴급출동 서비스 시장 규모는 향후 몇 년 동안 강력한 성장세를 보이며 2029년까지 5.9%의 연평균 성장률(CAGR)을 기록해 328억 7,000만 달러에 달할 것으로 예상됩니다. 예측 기간 동안의 성장은 텔레매틱스와 커넥티드카 기술의 통합, 전문적인 지원이 필요한 전기자동차(EV) 차량의 증가, 구독 기반 모빌리티 서비스에 대한 수요 증가, 자동차 제조업체와 서비스 제공업체 간의 협업, 실시간 실시간 로드사이드 지원을 제공하는 모바일 앱의 확산 등에 기인하는 것으로 보입니다. 예측 기간 동안 주요 동향으로는 AI를 활용한 예지보전을 통한 사전 예방적 지원, 로드사이드 지원과 보험 및 리스 플랜의 결합, 온디맨드 지원 모델 및 유료 지원 모델의 성장, EV 충전 지원 서비스 포함, 24시간 365일 연중무휴, 24 시간 다국어 지원, 그리고 24시간 연중무휴 다국어 지원 네트워크의 지역 확대 등이 있습니다.
차량 고장 및 사고 건수의 증가는 향후 몇 년 동안 차량 긴급출동 서비스 시장 확대의 원동력이 될 것으로 예상됩니다. 차량 고장이란 기계적 고장으로 인해 차량이 작동하지 않는 것을 의미하며, 사고란 의도하지 않은 충돌이나 사고로 인해 손상이나 부상을 입는 것을 의미합니다. 고장 및 사고의 증가는 차량 사용량의 증가, 차량 차량의 노후화, 부적절한 유지보수 실시로 인해 발생합니다. 차량 긴급출동 서비스는 신속한 현장 수리, 견인 서비스, 긴급 지원을 제공하고, 안전을 보장하고, 지연을 최소화함으로써 이러한 사고의 영향을 줄이는 데 중요한 역할을 하고 있습니다. 예를 들어, 2025년 4월 미국 정부 기관인 NHTSA(교통부 도로교통안전국)는 2023년 미국에서 발생한 자동차 사고로 인한 부상자는 약 244만 명으로 2022년에 기록된 238만 명보다 2.5% 증가할 것이라고 보고했습니다. 이처럼 고장 및 사고 빈도의 증가는 차량 긴급출동 서비스 시장의 성장을 촉진하고 있습니다.
차량 긴급출동 서비스 시장의 주요 기업들은 서비스의 속도, 정확성, 전반적인 사용자 경험을 향상시키기 위해 AI 기반 플랫폼과 같은 첨단 솔루션에 투자하고 있습니다. 이러한 AI 지원 플랫폼은 인공지능을 활용하여 문제를 자동으로 감지하고, 파견 업무를 신속하게 처리하며, 고객에게 실시간 최신 정보를 제공합니다. 예를 들어, 2024년 12월 미국 기술 기업 모티브(Motiv)는 AI 기반 플랫폼 '모티브 로드사이드 어시스턴스(Motiv Roadside Assistance)'를 발표하며 24시간 로드사이드 지원을 제공한다고 밝혔습니다. 이 플랫폼은 AI를 사용하여 차량의 문제를 식별하고 가장 가까운 서비스 제공업체를 파견하여 운전자의 안전과 업무 효율성을 개선하고 대응 시간을 크게 단축할 수 있도록 설계되었습니다. 특히 상업용 차량을 위해 설계되어 다운타임을 줄이고, 유지보수 비용을 최적화하며, 안전 규정을 준수할 수 있도록 돕습니다.
목차
제1장 주요 요약
제2장 시장 특징
제3장 시장 동향과 전략
제4장 시장 : 금리, 인플레이션, 지정학, 무역 전쟁과 관세, 그리고 코로나와 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오
제5장 세계의 성장 분석과 전략 분석 프레임워크
세계의 차량 긴급출동 서비스 : PESTEL 분석(정치, 사회, 기술, 환경, 법적 요인, 촉진요인과 억제요인)
최종 이용 산업 분석
세계의 차량 긴급출동 서비스 시장 : 성장률 분석
세계의 차량 긴급출동 서비스 시장 실적 : 규모와 성장, 2019-2024
세계의 차량 긴급출동 서비스 시장 예측 : 규모와 성장, 2024-2029, 2034F
세계의 차량 긴급출동 서비스 : 총 잠재 시장 규모(TAM)
제6장 시장 세분화
세계의 차량 긴급출동 서비스 시장 : 서비스 유형별, 실적과 예측, 2019-2024, 2024-2029F, 2034F
예항
타이어 교환
연료 공급
록아웃 또는 교환 키 서비스
배터리 어시스턴스
기타 서비스
세계의 차량 긴급출동 서비스 시장 프로바이더별, 실적과 예측, 2019-2024, 2024-2029F, 2034F
자동차 보험
자동차 제조업체
자동차 클럽
독립 보증 프로바이더
세계의 차량 긴급출동 서비스 시장 : 차종별, 실적과 예측, 2019-2024, 2024-2029F, 2034F
승용차
상용차
세계의 차량 긴급출동 서비스 시장 서비스 채널별, 실적과 예측, 2019-2024, 2024-2029F, 2034F
OEM(오리지널 기기 제조) 네트워크
보험회사 네트워크
독립계 프로바이더
서드파티 서비스 프로바이더
세계의 차량 긴급출동 서비스 시장 견인 하위 세분화, 유형별, 실적과 예측, 2019-2024, 2024-2029F, 2034F
플랫베드 견인
휠 리프트 견인
통합 견인
오토바이 견인
대형 견인
세계의 차량 긴급출동 서비스 시장 타이어 교환 종류별 하위 세분화, 실적과 예측, 2019-2024, 2024-2029F, 2034F
스페어 타이어 장착
모바일 타이어 수리
펑크난 타이어 보수
계절마다 타이어 교환
긴급 인플레이션 서비스
세계의 차량 긴급출동 서비스 시장 연료 공급 하위 세분화, 유형별, 실적과 예측, 2019-2024, 2024-2029F, 2034F
가솔린 배달
디젤 연료 배달
전기자동차(EV) 충전
프로판 가스 배달
하이브리드 자동차 서포트
세계의 차량 긴급출동 서비스 시장 록아웃 또는 교환 키 서비스 하위 세분화(유형별), 실적과 예측, 2019-2024, 2024-2029F, 2034F
차량 록아웃 지원
키 복제
트랜스폰더 키 프로그래밍
스마트 키 교환
원격 키팝 서비스
세계의 차량 긴급출동 서비스 시장 배터리 어시스턴스 하위 세분화(유형별), 실적과 예측, 2019-2024, 2024-2029F, 2034F
점프 스타트 서비스
배터리 진단
온사이트 배터리 교환
배터리 충전
부식 세정과 유지보수
세계의 차량 긴급출동 서비스 시장 기타 서비스 종류별 하위 세분화, 실적과 예측, 2019-2024, 2024-2029F, 2034F
윈치와 구출
기계적인 응급 처치
여행 중단 서포트
사고시 긴급 견인
컨시어지와 여행 지원 서비스
제7장 지역별·국가별 분석
세계의 차량 긴급출동 서비스 시장 : 지역별, 실적과 예측, 2019-2024, 2024-2029F, 2034F
세계의 차량 긴급출동 서비스 시장 : 국가별, 실적과 예측, 2019-2024, 2024-2029F, 2034F
제8장 아시아태평양 시장
제9장 중국 시장
제10장 인도 시장
제11장 일본 시장
제12장 호주 시장
제13장 인도네시아 시장
제14장 한국 시장
제15장 서유럽 시장
제16장 영국 시장
제17장 독일 시장
제18장 프랑스 시장
제19장 이탈리아 시장
제20장 스페인 시장
제21장 동유럽 시장
제22장 러시아 시장
제23장 북미 시장
제24장 미국 시장
제25장 캐나다 시장
제26장 남미 시장
제27장 브라질 시장
제28장 중동 시장
제29장 아프리카 시장
제30장 경쟁 구도와 기업 개요
차량 긴급출동 서비스 시장 : 경쟁 구도
차량 긴급출동 서비스 시장 : 기업 개요
Toyota Motor Corporation Overview, Products and Services, Strategy and Financial Analysis
State Farm Mutual Automobile Insurance Company Overview, Products and Services, Strategy and Financial Analysis
Hyundai Motor Company Overview, Products and Services, Strategy and Financial Analysis
Allstate Insurance Company Overview, Products and Services, Strategy and Financial Analysis
Tata Motors Limited Overview, Products and Services, Strategy and Financial Analysis
제31장 기타 주요 기업과 혁신적 기업
Progressive Corporation
Government Employees Insurance Company(GEICO)
Falck Group A/S
Agero Inc.
RAC Limited
Urgent.ly Inc.
Mapfre S.A.
Allgemeiner Deutscher Automobil-Club e.V.
Allianz SE
TVS Auto Assist India Limited
MotorEasy Limited
HONK Technologies Inc.
Better World Club Inc.
Nationwide Mutual Insurance Company
Green Flag Limited
제32장 세계의 시장 경쟁 벤치마킹과 대시보드
제33장 주요 인수합병
제34장 최근의 시장 동향
제35장 시장 잠재력이 높은 국가, 부문, 전략
차량 긴급출동 서비스 시장 2029 : 새로운 기회를 제공하는 국가
차량 긴급출동 서비스 시장 2029 : 새로운 기회를 제공하는 부문
차량 긴급출동 서비스 시장 2029 : 성장 전략
시장 동향에 기반한 전략
경쟁 전략
제36장 부록
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영문 목차
영문목차
Vehicle roadside assistance is a support service provided to drivers when their vehicle becomes disabled or encounters problems while on the road. It offers immediate help to address common issues, ensuring the driver can safely continue their journey or have the vehicle transported to a repair facility if needed.
The main types of services within vehicle roadside assistance include towing, tire replacement, fuel delivery, lockout or replacement key services, battery assistance, and others. Towing involves transporting a disabled or non-operational vehicle from its current location to a repair shop, service center, or another specified destination. Service providers include motor insurance companies, auto manufacturers, automotive clubs, and independent warranty providers. The market serves various vehicle types, such as passenger cars and commercial vehicles, with service channels encompassing original equipment manufacturer (OEM) networks, insurance company networks, independent providers, and third-party service providers.
The vehicle roadside assistance market research report is one of a series of new reports from The Business Research Company that provides vehicle roadside assistance market statistics, including vehicle roadside assistance industry global market size, regional shares, competitors with a vehicle roadside assistance market share, detailed vehicle roadside assistance market segments, market trends and opportunities, and any further data you may need to thrive in the vehicle roadside assistance industry. This vehicle roadside assistance market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The vehicle roadside assistance market size has grown strongly in recent years. It will grow from $24.63 billion in 2024 to $26.17 billion in 2025 at a compound annual growth rate (CAGR) of 6.2%. The growth during the historic period can be attributed to the increase in vehicle ownership, a rising incidence of mechanical failures, limited public towing infrastructure, growth in long-distance travel and commuting, and heightened awareness of emergency roadside services.
The vehicle roadside assistance market size is expected to see strong growth in the next few years. It will grow to $32.87 billion in 2029 at a compound annual growth rate (CAGR) of 5.9%. The growth in the forecast period can be attributed to the integration of telematics and connected car technologies, the expansion of electric vehicle (EV) fleets that require specialized assistance, increasing demand for subscription-based mobility services, collaborations between automakers and service providers, and the widespread use of mobile apps offering real-time roadside support. Key trends in the forecast period include AI-driven predictive maintenance for proactive assistance, bundling roadside assistance with insurance and leasing plans, growth of on-demand and pay-per-use assistance models, inclusion of EV charging support in service offerings, and regional expansion of 24/7 multilingual assistance networks.
The growing number of vehicle breakdowns and accidents is expected to drive the expansion of the vehicle roadside assistance market in the coming years. Vehicle breakdowns refer to mechanical failures that render a vehicle inoperable, while accidents involve unintentional collisions or incidents resulting in damage or injury. The increase in breakdowns and accidents is largely attributed to higher vehicle usage, aging vehicle fleets, and inadequate maintenance practices. Vehicle roadside assistance plays a crucial role in reducing the impact of such incidents by delivering prompt on-site repairs, towing services, and emergency support to ensure safety and minimize delays. For example, in April 2025, the National Highway Traffic Safety Administration (NHTSA), a US-based government agency, reported that approximately 2.44 million people were injured in motor vehicle crashes in the United States in 2023, representing a 2.5% increase from the 2.38 million injuries recorded in 2022. Thus, the rising frequency of breakdowns and accidents is fueling the growth of the vehicle roadside assistance market.
Leading companies in the vehicle roadside assistance market are investing in advanced solutions like AI-powered platforms to enhance the speed, precision, and overall user experience of their services. These AI-enabled platforms utilize artificial intelligence to detect issues automatically, expedite dispatch operations, and provide real-time updates to customers. For instance, in December 2024, Motive, a US-based technology firm, introduced Motive Roadside Assistance an AI-powered platform offering round-the-clock roadside support. The platform is designed to improve driver safety and operational effectiveness by using AI to identify vehicle issues and dispatch the closest available service provider, significantly cutting response times. It is specifically designed for commercial fleets, enabling them to reduce downtime, optimize maintenance costs, and maintain safety compliance.
In February 2025, Robert Bosch GmbH, a Germany-based engineering and technology firm, acquired Roadside Protect Inc. for an undisclosed sum. This acquisition is part of Bosch's strategy to expand its footprint in the roadside assistance industry and enhance its range of emergency vehicle support services in North America. Roadside Protect Inc. is a US-based company that provides emergency roadside services, including towing, battery jump-starts, and flat tire assistance.
Major players in the vehicle roadside assistance market are Toyota Motor Corporation, State Farm Mutual Automobile Insurance Company, Hyundai Motor Company, Allstate Insurance Company, Tata Motors Limited, Progressive Corporation, Government Employees Insurance Company (GEICO), Falck Group A/S, Agero Inc., RAC Limited, Urgent.ly Inc., Mapfre S.A., Allgemeiner Deutscher Automobil-Club e.V., Allianz SE, TVS Auto Assist India Limited, MotorEasy Limited, HONK Technologies Inc., Better World Club Inc., Nationwide Mutual Insurance Company, and Green Flag Limited.
Europe was the largest region in the vehicle roadside assistance market in 2024, and it is expected to be the fastest-growing region in the forecast period. The regions covered in vehicle roadside assistance report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.
The countries covered in the vehicle roadside assistance market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The vehicle roadside assistance market includes revenues earned by entities by providing services such as on-the-spot minor repairs, emergency accident coordination, and trip interruption assistance. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Vehicle Roadside Assistance Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on vehicle roadside assistance market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
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Where is the largest and fastest growing market for vehicle roadside assistance ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The vehicle roadside assistance market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:
The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope
Markets Covered:1) By Service Type: Towing; Tire Replacement; Fuel Delivery; Lockout Or Replacement Key Service; Battery Assistance; Other Services
2) By Provider: Motor Insurance; Auto Manufacturer; Automotive Clubs; Independent Warranty Providers
3) By Vehicle Type: Passenger Cars; Commercial Vehicles
4) By Service Channel: Original Equipment Manufacturer (OEM) Networks; Insurance Company Networks; Independent Providers; Third-Party Service Providers
6) Other Services: Winching And Extrication; Mechanical First Aid; Trip Interruption Support; Emergency Towing For Accidents; Concierge And Travel Assistance Services
Companies Mentioned: Toyota Motor Corporation; State Farm Mutual Automobile Insurance Company; Hyundai Motor Company; Allstate Insurance Company; Tata Motors Limited
3. Vehicle Roadside Assistance Market Trends And Strategies
4. Vehicle Roadside Assistance Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market
5. Global Vehicle Roadside Assistance Growth Analysis And Strategic Analysis Framework
5.1. Global Vehicle Roadside Assistance PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Vehicle Roadside Assistance Market Growth Rate Analysis
5.4. Global Vehicle Roadside Assistance Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Vehicle Roadside Assistance Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Vehicle Roadside Assistance Total Addressable Market (TAM)
6.1. Global Vehicle Roadside Assistance Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Towing
Tire Replacement
Fuel Delivery
Lockout Or Replacement Key Service
Battery Assistance
Other Services
6.2. Global Vehicle Roadside Assistance Market, Segmentation By Provider, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Motor Insurance
Auto Manufacturer
Automotive Clubs
Independent Warranty Providers
6.3. Global Vehicle Roadside Assistance Market, Segmentation By Vehicle Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Passenger Cars
Commercial Vehicles
6.4. Global Vehicle Roadside Assistance Market, Segmentation By Service Channel, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Original Equipment Manufacturer (OEM) Networks
Insurance Company Networks
Independent Providers
Third-Party Service Providers
6.5. Global Vehicle Roadside Assistance Market, Sub-Segmentation Of Towing, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Flatbed Towing
Wheel-Lift Towing
Integrated Towing
Motorcycle Towing
Heavy-Duty Towing
6.6. Global Vehicle Roadside Assistance Market, Sub-Segmentation Of Tire Replacement, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Spare Tire Installation
Mobile Tire Repair
Flat Tire Patching
Seasonal Tire Change
Emergency Inflation Services
6.7. Global Vehicle Roadside Assistance Market, Sub-Segmentation Of Fuel Delivery, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Gasoline Delivery
Diesel Delivery
Electric Vehicle (EV) Charging
Propane Delivery
Hybrid Vehicle Support
6.8. Global Vehicle Roadside Assistance Market, Sub-Segmentation Of Lockout or Replacement Key Service, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Vehicle Lockout Assistance
Key Duplication
Transponder Key Programming
Smart Key Replacement
Remote Key Fob Services
6.9. Global Vehicle Roadside Assistance Market, Sub-Segmentation Of Battery Assistance, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Jump-Start Services
Battery Diagnostics
On-Site Battery Replacement
Battery Recharging
Corrosion Cleaning And Maintenance
6.10. Global Vehicle Roadside Assistance Market, Sub-Segmentation Of Other Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Winching And Extrication
Mechanical First Aid
Trip Interruption Support
Emergency Towing For Accidents
Concierge And Travel Assistance Services
7. Vehicle Roadside Assistance Market Regional And Country Analysis
7.1. Global Vehicle Roadside Assistance Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Vehicle Roadside Assistance Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion