한글목차

세계 딜러 관리 시스템 시장의 미래는 운송 및 물류, 농업, 건설, 석유 및 가스, 광업, 해양, 모터스포츠 등의 시장에서 기회로 인해 유망합니다. 세계 딜러 관리 시스템 시장은 2025년부터 2031년까지 10.7%의 CAGR로 2031년까지 약 183억 달러에 달할 것으로 예상됩니다. 이 시장의 주요 촉진요인은 딜러 관리 시스템에 대한 지출 증가, 클라우드 도입 확대, 전 세계적으로 전통적인 사무 처리에서 자동화로 전환하는 경향이 강화되고 있다는 점입니다.

• Lucintel의 예측에 따르면, 전개 방식별로는 클라우드는 사용자에게 유연성, 확장성, 보안 강화를 제공하기 때문에 예측 기간 동안 높은 성장이 예상됩니다.
• 최종 용도별로는 클라우드 기반 딜러 관리 시스템에 대한 수요 증가로 인해 운송 및 물류 분야가 가장 큰 부문을 차지할 것으로 예상됩니다.
• 지역별로는 APAC 지역이 자동차 산업의 괄목할 만한 성장과 기술적으로 진보된 솔루션에 대한 수요 증가로 인해 예측 기간 동안 가장 높은 성장률을 보일 것으로 예상됩니다.

딜러 관리 시스템 시장의 전략적 성장 기회

시장이 발전하고 기업들이 첨단 기술 활용에 집중함에 따라 딜러 관리 시스템의 전략적 성장 기회가 창출되고 있습니다. 이러한 기회는 다양한 딜러 관리 시스템 애플리케이션이 혁신과 생산성 향상의 원천이 될 수 있음을 강조합니다. 이 개요에서는 5가지 성장 기회의 출현과 그 이유를 제시합니다.

• AI 기반 솔루션의 확대 : AI 기반 솔루션의 확대는 딜러 관리 시스템에서 가장 주목해야 할 시장 기회입니다. 예를 들어, AI 애플리케이션에는 예측 분석 및 챗봇이 포함되어 재고 관리, 자원 관리, 고객 응대 및 의사결정의 품질을 지원할 수 있습니다. 이러한 성장 기회는 업무 효율성을 개선하고 데이터 기반 전략의 실행을 촉진할 수 있습니다.
• 클라우드 기반 서비스의 성장 : 클라우드 기반 서비스의 증가로 인해 반응성과 유연성이 뛰어난 온디맨드형 딜러 관리 시스템을 제공할 수 있게 되었습니다. 오프-프레미스 작업이 가능해져 다양한 측면을 통합하고 인프라 관련 IT 비용을 절감할 수 있습니다. 이러한 가능성은 또한 딜러의 변화하는 요구와 요구 사항에 대응하고 전체 시스템의 효율성을 높입니다.
• 옴니채널 솔루션 개발 : 옴니채널 솔루션 개발은 딜러 관리 시스템의 주요 성장 기회입니다. 인터넷, 오프라인 매장 등 다양한 방법과 채널을 통해 딜러는 고객에게 종합적인 서비스를 제공할 수 있습니다. 이를 통해 고객과의 관계를 개선하고 판매 프로세스의 효율성을 높일 수 있습니다.
• 데이터 분석 강화에 집중 : 데이터 분석 강화에 집중함으로써 딜러 관리 시스템은 확실히 개선의 길을 열 수 있을 것으로 보입니다. 고객 행동, 판매 실적, 업무 수준 분석은 고도의 평가를 통해 이루어질 수 있습니다. 이러한 인사이트를 통해 딜러는 정보에 입각한 의사결정을 내리고, 프로세스를 간소화하고, 서비스 제공을 강화할 수 있습니다.
• 새로운 기술과의 통합 : 딜러 관리 시스템에는 IoT 및 로봇공학을 포함하되 이에 국한되지 않는 새로운 기술과 통합할 수 있는 많은 기회가 존재하며, IoT 기술의 적용으로 재고 관리 및 모니터링과 같은 활동을 실시간으로 수행할 수 있고, 청소와 같은 작업은 로봇공학을 통해 처리할 수 있습니다. 청소와 같은 작업은 로봇 공학으로 처리할 수 있습니다. 이러한 통합을 통해 생산성, 정확성 및 딜러의 전반적인 성능을 향상시킬 수 있습니다.

디지털 마케팅, 옴니채널 시스템, 고급 분석 기술, 클라우드 서비스, 모바일 컴퓨팅 등 딜러 관리 시스템의 전략적 성장 수단은 업계를 변화시키고 있습니다. 이러한 기회는 창의성을 자극하고, 효율성을 높이고, 현대 딜러의 과제를 해결하는 데 도움이 될 것입니다.

딜러 관리 시스템 시장의 촉진요인 및 과제

기술적 요인, 시장 방향성, 경제 상황, 정책 등 다양한 요인들이 딜러 관리 시스템 시장의 촉진요인 및 과제로 작용합니다. 시장 개척의 가능성을 검토하고, 발생할 수 있는 문제를 해결하기 위해서는 시장의 이러한 요소들을 파악하고 대처하는 것이 중요합니다.

딜러 관리 시스템 시장을 견인하는 요인으로는 다음과 같은 것들을 들 수 있습니다:

• 기술 발전 : 보다 효율적이고 통합된 시스템을 제공할 수 있는 기회는 항상 존재하기 때문에 기술 발전은 DMS의 중요한 성장 요인이며, AI, 클라우드 컴퓨팅, 데이터 분석 기술의 발전은 시스템 기능을 향상시키고, 비즈니스 활동을 촉진하며, 고객과의 관계를 강화합니다. 이러한 발전은 고급적이고 다재다능한 딜러 관리 시스템에 대한 수요 증가에 대응하고 있습니다.
• 비용 효율성 : 비용 효율성은 딜러의 운영 비용을 절감함으로써 딜러 관리 시스템 도입에 박차를 가하는 중요한 요소 중 하나입니다. 이 프로세스는 아웃소싱된 IT 시스템이나 클라우드 기반 솔루션을 활용하여 딜러의 시작 비용과 청구 비용을 절감할 수 있도록 도와줍니다. 이러한 비용 효율성을 중시하는 자세가 DMS 솔루션의 보급을 뒷받침하고 있습니다.
• 고객 경험 관리 강화 : 고객 경험의 개선은 또한 보다 진보된 딜러 관리 시스템의 개발을 촉진하고 있습니다. 이러한 시스템에는 고객과의 개인화된 커뮤니케이션, 상시 지원 기능, 사내 CRM 시스템 등의 기능이 점점 더 많이 통합되고 있습니다. 이는 시장에서 경쟁력을 유지하고자 하는 딜러들에게 필수적인 요소입니다.
• 규제 준수 : 규제 준수 문제는 딜러 관리 시스템을 도입하는 가장 큰 이유 중 하나로 꼽히며, 특히 데이터 처리 및 보고와 관련된 문제가 가장 큰 비중을 차지합니다. 규정 준수를 보장하는 시스템은 딜러가 법적 문제를 피하고 원활한 운영을 보장하는 데 도움이 됩니다. 리스크 관리 정책에는 대부분의 컴플라이언스 기반 기술 비즈니스에서 표준이 되는 고급 기능이 포함되어 있습니다.
• 사업 운영의 세계화 : 사업 운영의 세계화는 여러 지역과 여러 지점에 걸친 딜러 관리 시스템의 지리적 확장에 반영되어 있습니다. 딜러가 사업을 확장함에 따라 DMS 솔루션은 다양한 시장, 언어 및 법적 요건에 적응해야 합니다. 이를 위해서는 유연하고 광범위한 시스템에 대한 투자가 필요합니다.

딜러 관리 시스템 시장의 과제는 다음과 같습니다:

• 통합의 어려움 : 딜러 관리 시스템에서는 특히 첨단 기술 도입이나 다른 시스템과의 통합 시 통합의 어려움이 발생할 수 있습니다. 생산성과 정보의 정확성을 높이기 위해서는 서로 다른 시스템 간의 호환성이 필수적입니다. 통합의 과제는 전술적 전문 지식과 설계 능력이 필요합니다.
• 기술에 대한 과도한 의존도 : 기술에 대한 과도한 의존도는 기술 장애나 시스템 충돌로 인해 업무 효율성이 저하될 수 있기 때문에 딜러 관리 시스템에 문제가 될 수 있습니다. 중단을 줄이고 서비스 수준을 유지하기 위해서는 강력한 IT 지원과 시스템 안정성이 중요합니다.
• 세계 및 지역적 규제 준수 문제 : 지역마다 다른 요구 사항과 같은 규제 준수 문제는 딜러 관리 시스템 도입을 방해할 수 있습니다. 새로운 데이터 보호법 및 기타 표준을 준수하는 것은 비용이 많이 들지만 법적 문제를 피하기 위해 필수적입니다.

또한, 기술 향상, 지속적인 비용 절감 추구, 고객의 기대치 상승은 딜러 관리 시스템 도입의 가장 중요한 요인이 되고 있습니다. 도입의 어려움, 기술에 대한 의존도, 법규 준수 문제 등 DMS 업계에서 효과적으로 경쟁하고 업무 효율성을 달성하기 위해서는 이러한 측면에 잘 대처하는 것이 매우 중요합니다.

목차

제1장 주요 요약

제2장 세계의 딜러 관리 시스템 시장 : 시장 역학

• 소개, 배경, 분류
• 공급망
• 업계 성장 촉진요인과 과제

제3장 2019년부터 2031년까지 시장 동향과 예측 분석

• 거시경제 동향(2019-2024년)과 예측(2025-2031년)
• 세계의 딜러 관리 시스템 시장 동향(2019-2024년)과 예측(2025-2031년)
• 전개 방식별
  • 온프레미스
  • 클라우드
• 최종 용도별
  • 운송·물류
  • 농업
  • 건설
  • 석유 및 가스
  • 광업
  • 해양
  • 모터스포츠
  • 기타

제4장 2019년부터 2031년까지 지역별 시장 동향과 예측 분석

• 지역별 : 세계의 딜러 관리 시스템 시장
• 북미의 딜러 관리 시스템 시장
• 유럽의 딜러 관리 시스템 시장
• 아시아태평양의 딜러 관리 시스템 시장
• 기타 지역의 딜러 관리 시스템 시장

제5장 경쟁 분석

• 제품 포트폴리오 분석
• 운영 통합
• Porter's Five Forces 분석

제6장 성장 기회와 전략 분석

• 성장 기회 분석
  • 전개 방식별
  • 최종 용도별
  • 지역별
• 세계의 딜러 관리 시스템 시장 최신 동향
• 전략 분석
  • 신제품 개발
  • 세계의 딜러 관리 시스템 시장 능력 확대
  • 세계의 딜러 관리 시스템 시장 합병, 인수, 합작투자
  • 인증과 라이선싱

제7장 주요 기업 개요

• Adam Systems
• BiT Dealership Software
• Blue Skies Business Solutions
• CDK
• Dealertrack

영문목차

The future of the global dealer management system market looks promising with opportunities in the transportation and logistic, agriculture, construction, oil & gas, mining, marine, and motor sport markets. The global dealer management system market is expected to reach an estimated $18.3 billion by 2031 with a CAGR of 10.7% from 2025 to 2031. The major drivers for this market are rising expenditures in dealer management systems, growing cloud adoption, and increasing inclination from traditional paperwork to automation across the globe.

• Lucintel forecasts that, within the deployment type category, the cloud is expected to witness higher growth over the forecast period as it delivers enhanced flexibility, scalability, and security to its users.
• Within the end use category, transportation and logistics will remain the largest segment due to an increase in demand for cloud-based dealer management systems.
• In terms of regions, APAC is expected to witness the highest growth over the forecast period due to the significantly growing automotive industry and rising demand for technologically advanced solutions.

Gain valuable insight for your business decision with our comprehensive 150+ page report.

Emerging Trends in the Dealer Management System Market

Current trends in dealer management systems emphasize the need for greater integration of technology and increased productivity. Factors such as advancements in digital technologies and marketplace evolution are changing the way dealerships operate and relate to their customers.

• Integration of Artificial Intelligence: One of the mainstream trends in dealer management systems is the incorporation of AI technology, which improves predictive analytics functionality, inventory management, and customer personalization. Such tools help automotive dealers evaluate strategies, measure market effects, and determine best practices in marketing. This trend supports better operational efficiency and customer relations.
• Adoption of Cloud Solutions: Cloud-based solutions are among the most disruptive technologies, characterized by advanced inventory management within dealer management systems through improved performance and lower costs. The cloud enables dealers to obtain various data simultaneously from multiple sources, reducing the IT costs associated with their systems. This trend encourages remote operations and increases ease of use.
• Improved Mobile Functionality: The incorporation of mobile capabilities in dealer management systems is enhancing the efficiency of dealership employees. Inventory, customer, and sales management functions are no longer limited to office spaces, thanks to mobile applications. This trend is improving productivity and allowing dealers to meet customer demands more quickly.
• Customer Experience Management as the Focus: The strategy of customer experience management is gaining popularity within dealer management systems. Active CRM features and analytical data are utilized to customize every touchpoint, enhance customer service, and foster customer loyalty. This trend is crucial for achieving customer satisfaction and retention.
• Integration with E-Commerce Platforms: This integration enhances the efficiency of dealer management systems and is motivating more players in the industry as the popularity of online shopping continues to grow. DMS eases the process by incorporating e-commerce systems and managing digital processes, bridging online and offline transactions for an efficient customer experience. This supports omnichannel strategies and increases productivity.

The integration of new technologies into dealer management systems, such as AI, mobile technologies, internet-based systems, customer relationship strategies, and a focus on e-commerce, has positively impacted the industry. These strategies improve the efficiency of dealership processes, enhance customer reach, and cater to the demands of the rapidly changing dealership landscape.

Recent Developments in the Dealer Management System Market

The progress achieved in dealer management systems incorporates improved aspects of technology along with changes in the market. Such developments showcase the increasing requirements for dealership operations in terms of more complex, economical, and sophisticated systems integration. This overview looks into five such DMS deployments that are evident in revolutionizing the DMS.

• AI and Predictive Analytics Integration: The integration of AI and predictive analytics into dealer management systems is changing inventory management processes and customer interactions for the better. By analyzing past data, such as marketing based on demand and optimum stock levels, AI algorithms can enhance decision-making. This advancement clarifies the decision-making process, reduces inventory costs, and enhances customer satisfaction.
• Cloud-Based Platforms: The growth of cloud-based platforms has redefined dealer management systems by offering adaptable and scalable options. With the use of cloud technology, dealerships can access information in real-time, employ different business areas, and reduce reliance on physical hardware. This development provides backup support for off-site delivery and boosts productivity.
• Mobile and Remote Access: The improvement of mobile and remote access to dealer management systems enables dealership employees to perform day-to-day operations regardless of location. Mobile applications allow for inventory management, transaction execution, and customer relations even when the user is away from their desk. This development boosts productivity and quick response, especially in active dealership settings.
• Advanced CRM Functionalities: Modifications to dealer management systems have also been observed in advanced CRM functionalities, which focus on enhancing customer relations and service. Automated follow-ups, tailored correspondence, and comprehensive customer databases are features that dealerships can use to better understand customer needs. This development improves customer loyalty and satisfaction.
• Integration with Third-Party Platforms: A notable trend in dealer management systems is their connection to third-party platforms, such as e-commerce or financial systems. Such integration reduces the time taken for various transactions, makes data more accurate, and improves the efficiency of day-to-day operations. By utilizing these connections, dealerships can better manage online selling, report on finances, and maintain stock levels.

The recent trends and evolution of dealer management systems regarding the integration of AI, cloud-based platforms, mobile technologies, advanced CRM functionalities, and third-party vendors are changing the dynamics of the business. Such innovations help streamline business processes, enhance customer connectivity, and respond to the current shifts and demands of today's dealerships.

Strategic Growth Opportunities for Dealer Management System Market

As the market progresses and businesses focus on tapping into more advanced technologies, strategic growth opportunities in dealer management systems are emerging. These opportunities emphasize that various dealer management system applications can be sources of innovation and increased productivity. This overview proposes the emergence of five growth opportunities and the reasons behind them.

• Expansion of AI-Driven Solutions: The expansion of AI-driven solutions is the most notable market opportunity for dealer management systems. For example, AI applications include predictive analytics and chatbots, which can assist in inventory control, resource management, customer relations, and decision-making quality. This growth opportunity improves operational efficiency and facilitates the implementation of data-driven strategies.
• Growth in Cloud-Based Services: The increase in cloud-based services allows for the provision of on-demand dealer management systems that are both responsive and flexible. It enables working off-premises, brings together different aspects, and saves on IT costs related to infrastructure. This possibility also caters to the changing needs and requirements of dealerships and enhances the efficacy of the overall system.
• Development of Omnichannel Solutions: The development of omnichannel solutions is a key growth opportunity in dealer management systems. By adopting various methods and channels, such as the Internet and physical stores, dealerships can provide comprehensive services to their customers. This fosters improved customer relations and enhances the effectiveness of sales processes.
• Focus on Enhanced Data Analytics: The focus on enhanced data analytics is likely to ensure that dealer management systems pave the way for improvements. Analysis of customer behavior, sales performance, and operational levels can be achieved through advanced assessments. The use of these insights helps dealerships make informed decisions, streamline processes, and enhance service provision.
• Integration with Emerging Technologies: Numerous opportunities exist for dealer management systems to integrate with emerging technologies, including but not limited to IoT and robotics. Stock management and activities like surveillance can be performed in real time due to the application of IoT technologies, while tasks such as cleaning can be handled by robotics. Productivity, accuracy, and overall dealership performance are enhanced through these integrations.

Strategic growth avenues in dealer management systems, such as digital marketing, omnichannel systems, advanced analytics technologies, cloud services, and mobile computing, will transform the industry. These opportunities spur creativity, increase efficiency, and help meet the challenges of modern dealerships.

Dealer Management System Market Driver and Challenges

A variety of factors act as drivers or challenges to the dealer management systems market, including technological factors, market orientation, economic climate, and policies. It is important to grasp and tackle these elements in the market to examine development potential and address issues that may arise.

The factors responsible for driving the dealer management system market include:

• Technological Advancements: The advancement of technologies is a key growth factor for DMS, as there are always opportunities to provide more efficient and integrated systems. Improvements in AI, cloud computing, and data analytics technologies augment the system's capabilities, facilitate business activities, and enhance customer relationships. These developments address the increasing need for advanced and versatile dealership management systems.
• Cost Efficiency: Cost efficiency is one of the key factors fueling the uptake of dealer management systems by reducing the operating costs of dealerships. This process aids dealers in cutting down start-up costs and billing rates by utilizing outsourced IT systems and cloud-based solutions. This focus on cost efficiency supports the widespread embrace of DMS solutions.
• Enhanced Customer Experience Management: Improved customer experience has also stimulated the development of more advanced dealer management systems. These systems increasingly incorporate functions such as personalized communication with customers, the ability to assist at any time, and internal CRM systems. This is essential for dealerships looking to stay competitive in the market.
• Regulatory Compliance: Regulatory compliance challenges are among the top reasons for implementing dealer management systems, especially concerning data handling and reporting. Systems that ensure regulatory compliance help dealerships avoid legal issues and ensure smooth operations. Risk management policies include advanced features that have become standard in most compliance-based technology businesses.
• Globalization of Business Operations: The globalization of business operations is reflected in the geographical expansion of dealer management systems across different regions or multiple sites. As dealerships expand their operations, DMS solutions must adapt to different markets, languages, and legal requirements. This driver necessitates investment in flexible and wide-ranging systems.

Challenges in the dealer management system market are:

• Integration Difficulties: Integration difficulties can arise with dealer management systems, especially with the introduction of advanced technologies or when merging with other systems. Compatibility between different systems is imperative to enhance the productivity and accuracy of information. Integration challenges require tactical expertise and design capabilities.
• Overreliance on Technology: Overreliance on technology poses challenges for dealer management systems, as operational efficiency can be compromised by technical faults or system crashes. It is important to have strong IT support and system reliability to reduce interruptions and maintain service levels.
• Global and Regional Regulatory Compliance Issues: Regulatory compliance challenges, such as differing requirements in various regions, can hinder the implementation of dealer management systems. Compliance with emerging data protection laws and other standards is costly but essential for avoiding legal issues.

Moreover, technological improvements, the continuous pursuit of cost reduction, and growing customer expectations are the most important factors in deploying dealer management systems. Difficulties include implementation challenges, dependency on technology, and legal compliance issues. Successfully addressing these aspects is crucial for competing effectively in the DMS industry and achieving operational efficiency.

List of Dealer Management System Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. Through these strategies dealer management system companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the dealer management system companies profiled in this report include-

• Adam Systems
• BiT Dealership Software
• Blue Skies Business Solutions
• CDK
• Dealertrack

Dealer Management System by Segment

The study includes a forecast for the global dealer management system market by deployment type, end use, and region.

Dealer Management System Market by Deployment Type [Analysis by Value from 2019 to 2031]:

• On-Premises
• Cloud

Dealer Management System Market by End Use [Analysis by Value from 2019 to 2031]:

• Transportation and Logistics
• Agriculture
• Construction
• Oil & Gas
• Mining
• Marine
• Motor Sports
• Others

Dealer Management System Market by Region [Analysis by Value from 2019 to 2031]:

• North America
• Europe
• Asia Pacific
• The Rest of the World

Country Wise Outlook for the Dealer Management System Market

As DMS markets and technologies evolve, DMS is also changing. Recently developed systems allow dealers to organize their activities, from importing operational data to managing client sales. Recent transformations across major verticals demonstrate ongoing evolution driven by technology adoption, regulatory reforms, and changing customer needs, all of which are enhancing the performance and capabilities of DMS systems worldwide.

• United States: Dealer management systems in the United States have recently advanced through the integration of AI and data analytics. Utilizing Artificial Intelligence enables predictive analytics for dealers to manage inventory and target customers effectively. Cloud-based solutions are also in demand, allowing dealerships to access scalable systems. Enhanced mobile functionality, as well as improved graphics and design, are increasing dealership employees' efficiency and effectiveness.
• China: Rapid growth in e-commerce and ongoing digitalization are driving changes in existing DMS in China. There is increased integration of big data and AI to manage large volumes of customer data and provide personalization. Additionally, partnerships with e-commerce platforms are becoming more common to enable easier shopping for clients.
• Germany: In Germany, dealer management systems are being developed with a focus on compliance integration alongside DMS functionality. Systems used by German dealers prioritize compliance, addressing privacy regulations, and ensuring accurate financial reporting. There is also a growing focus on integrating DMS with other enterprise systems, such as ERP and CRM, to create a holistic dealership management system.
• India: The DMS market in India, especially for medium-term investments, is focused on affordable and user-friendly applications. New and emerging dealerships are moving towards internet-based systems that do not require large initial investments. Mobile integration is also on the rise, enabling dealers to operate seamlessly even while on the move. The number of functions aimed at enhancing customer satisfaction and interaction is also increasing.
• Japan: In Japan, dealer management systems are adopting innovative elements like robotics and IoT to improve performance. Systems used by Japanese dealers utilize IoT devices to monitor stock levels in real time and employ robots for repetitive tasks. There is also a trend toward extended CRM features focused on the customer, offering a more personalized service.

Features of the Global Dealer Management System Market

Market Size Estimates: Dealer management system market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2019 to 2024) and forecast (2025 to 2031) by various segments and regions.

Segmentation Analysis: Dealer management system market size by deployment type, end use, and region in terms of value ($B).

Regional Analysis: Dealer management system market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different deployment types, end uses, and regions for the dealer management system market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the dealer management system market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

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This report answers following 11 key questions:

• Q.1. What are some of the most promising, high-growth opportunities for the dealer management system market by deployment type (on-premises and cloud), end use (transportation and logistics, agriculture, construction, oil & gas, mining, marine, motor sports, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
• Q.2. Which segments will grow at a faster pace and why?
• Q.3. Which region will grow at a faster pace and why?
• Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
• Q.5. What are the business risks and competitive threats in this market?
• Q.6. What are the emerging trends in this market and the reasons behind them?
• Q.7. What are some of the changing demands of customers in the market?
• Q.8. What are the new developments in the market? Which companies are leading these developments?
• Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
• Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
• Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Table of Contents

1. Executive Summary

2. Global Dealer Management System Market : Market Dynamics

• 2.1: Introduction, Background, and Classifications
• 2.2: Supply Chain
• 2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2019 to 2031

• 3.1. Macroeconomic Trends (2019-2024) and Forecast (2025-2031)
• 3.2. Global Dealer Management System Market Trends (2019-2024) and Forecast (2025-2031)
• 3.3: Global Dealer Management System Market by Deployment Type
  • 3.3.1: On-Premises
  • 3.3.2: Cloud
• 3.4: Global Dealer Management System Market by End Use
  • 3.4.1: Transportation and Logistics
  • 3.4.2: Agriculture
  • 3.4.3: Construction
  • 3.4.4: Oil & Gas
  • 3.4.5: Mining
  • 3.4.6: Marine
  • 3.4.7: Motor Sports
  • 3.4.8: Others

4. Market Trends and Forecast Analysis by Region from 2019 to 2031

• 4.1: Global Dealer Management System Market by Region
• 4.2: North American Dealer Management System Market
  • 4.2.1: North American Market by Deployment Type: On-Premises and Cloud
  • 4.2.2: North American Market by End Use: Transportation and Logistics, Agriculture, Construction, Oil & Gas, Mining, Marine, Motor Sports, and Others
• 4.3: European Dealer Management System Market
  • 4.3.1: European Market by Deployment Type: On-Premises and Cloud
  • 4.3.2: European Market by End Use: Transportation and Logistics, Agriculture, Construction, Oil & Gas, Mining, Marine, Motor Sports, and Others
• 4.4: APAC Dealer Management System Market
  • 4.4.1: APAC Market by Deployment Type: On-Premises and Cloud
  • 4.4.2: APAC Market by End Use: Transportation and Logistics, Agriculture, Construction, Oil & Gas, Mining, Marine, Motor Sports, and Others
• 4.5: ROW Dealer Management System Market
  • 4.5.1: ROW Market by Deployment Type: On-Premises and Cloud
  • 4.5.2: ROW Market by End Use: Transportation and Logistics, Agriculture, Construction, Oil & Gas, Mining, Marine, Motor Sports, and Others

5. Competitor Analysis

• 5.1: Product Portfolio Analysis
• 5.2: Operational Integration
• 5.3: Porter's Five Forces Analysis

6. Growth Opportunities and Strategic Analysis

• 6.1: Growth Opportunity Analysis
  • 6.1.1: Growth Opportunities for the Global Dealer Management System Market by Deployment Type
  • 6.1.2: Growth Opportunities for the Global Dealer Management System Market by End Use
  • 6.1.3: Growth Opportunities for the Global Dealer Management System Market by Region
• 6.2: Emerging Trends in the Global Dealer Management System Market
• 6.3: Strategic Analysis
  • 6.3.1: New Product Development
  • 6.3.2: Capacity Expansion of the Global Dealer Management System Market
  • 6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Dealer Management System Market
  • 6.3.4: Certification and Licensing

7. Company Profiles of Leading Players

• 7.1: Adam Systems
• 7.2: BiT Dealership Software
• 7.3: Blue Skies Business Solutions
• 7.4: CDK
• 7.5: Dealertrack