한글목차

A2P SMS 세계 시장 규모는 2024년 750억 달러, 2030년에는 968억 6,000만 달러에 달할 것으로 예상되며, 예측 기간 동안 연평균 4.2%의 견조한 성장세를 보일 것으로 예측됩니다.

이러한 성장은 주로 안전하고 효율적인 업무용 통신 채널에 대한 수요 증가에 힘입은 바 큽니다.

A2P SMS는 용도에서 개인에게 전송되는 메시지로, 고객 알림, 마케팅 캠페인, 일회용 비밀번호(OTP) 및 약속 알림과 같은 트랜잭션 메시지 등 다양한 산업 분야에서 널리 활용되고 있습니다. 모바일 기기의 보급과 고객 참여에 있어 모바일 커뮤니케이션에 대한 의존도가 높아진 것이 이러한 수요 증가의 주요 요인으로 작용하고 있습니다.

은행, 소매, 헬스케어 등의 분야에서 신뢰할 수 있는 메시징 솔루션에 대한 수요가 증가하면서 시장 확대가 더욱 가속화되고 있습니다. 메시징 플랫폼의 기술 발전과 개인화된 고객 커뮤니케이션에 대한 관심이 높아진 것도 시장 성장의 원동력이 되고 있습니다. 기업들은 자동화를 통해 고객 경험과 업무 효율성을 최적화하기 위해 노력하고 있으며, A2P SMS는 최신 커뮤니케이션 전략에 필수적인 요소로 자리 잡고 있습니다. 또한, 규제 강화와 대용량 메시징 인프라의 개발은 시장 역학을 강화하고 기업 커뮤니케이션에서 A2P SMS의 역할을 강화할 것으로 예상됩니다.

주요 시장 성장 촉진요인

모바일 보급률과 이용률 상승

주요 시장 이슈

규제 및 컴플라이언스 복잡성

주요 시장 동향

다단계 인증(MFA) 도입 확대

목차

제1장 개요

제2장 조사 방법

제3장 주요 요약

제4장 고객의 소리

제5장 세계의 A2P SMS 시장 개요

제6장 세계의 A2P SMS 시장 전망

• 시장 규모와 예측
  • 금액별
• 시장 점유율과 예측
  • 최종사용자별(헬스케어, 소매, 호스피탈리티, 엔터테인먼트, 은행/금융서비스/보험(BFSI), 여행 및 운송, 기타)
  • 용도별(인터랙티브 서비스, 프로모션 캠페인, 고객관계관리(CRM) 서비스, 푸시 컨텐츠 서비스, 기타)
  • 지역별(북미, 유럽, 남미, 중동 및 아프리카, 아시아태평양)
• 기업별(2024년)
• 시장 맵

제7장 북미의 A2P SMS 시장 전망

• 시장 규모와 예측
• 시장 점유율과 예측
• 북미 : 국가별 분석
  • 미국
  • 캐나다
  • 멕시코

제8장 유럽의 A2P SMS 시장 전망

• 시장 규모와 예측
• 시장 점유율과 예측
• 유럽 : 국가별 분석
  • 독일
  • 프랑스
  • 영국
  • 이탈리아
  • 스페인
  • 벨기에

제9장 남미의 A2P SMS 시장 전망

• 시장 규모와 예측
• 시장 점유율과 예측
• 남미 : 국가별 분석
  • 브라질
  • 콜롬비아
  • 아르헨티나
  • 칠레
  • 페루

제10장 중동 및 아프리카의 A2P SMS 시장 전망

• 시장 규모와 예측
• 시장 점유율과 예측
• 중동 및 아프리카 : 국가별 분석
  • 사우디아라비아
  • 아랍에미리트(UAE)
  • 남아프리카공화국
  • 튀르키예
  • 이스라엘

제11장 아시아태평양의 A2P SMS 시장 전망

• 시장 규모와 예측
• 시장 점유율과 예측
• 아시아태평양 : 국가별 분석
  • 중국
  • 인도
  • 일본
  • 한국
  • 호주
  • 인도네시아
  • 베트남

제12장 시장 역학

• 성장 촉진요인
• 과제

제13장 시장 동향과 발전

제14장 기업 개요

• Twilio Inc.
• Sinch AB
• Vonage America, LLC
• Bandwidth Inc.
• Plivo Inc.
• Infobip Ltd.
• Tata Communications Limited
• T-Mobile USA, Inc.
• Orange S.A.
• Bharti Airtel Limited
• Proofpoint, Inc.
• Clickatell Corporation

제15장 전략적 제안

제16장 리서치사에 대해 & 면책사항

영문목차

Global Application-to-Person (A2P) SMS market was valued at USD 75 billion in 2024 and is projected to reach USD 96.86 billion by 2030, demonstrating robust growth over the forecast period with a compound annual growth rate (CAGR) of 4.2%. This growth is primarily fueled by the increasing demand for secure, efficient communication channels for business operations.

A2P SMS refers to messages sent from applications to individuals and is widely used across industries for customer notifications, marketing campaigns, and transactional messages, including one-time passwords (OTPs) and appointment reminders. The proliferation of mobile devices and the growing reliance on mobile communication for customer engagement are key contributors to this rising demand.

The need for dependable messaging solutions across sectors such as banking, retail, and healthcare further drives market expansion. Technological advancements in messaging platforms and a heightened focus on personalized customer communication have also bolstered growth. As organizations aim to optimize customer experience and operational efficiency through automation, A2P SMS is becoming an integral part of modern communication strategies. Furthermore, regulatory advancements and the development of high-capacity messaging infrastructure are expected to strengthen market dynamics, reinforcing the role of A2P SMS in enterprise communications.

Key Market Drivers

Rising Mobile Penetration and Usage

The global surge in mobile phone usage is a primary growth driver for the A2P SMS market. With smartphones becoming increasingly ubiquitous and mobile network coverage expanding, businesses are leveraging SMS as a direct, reliable communication tool. In many regions-especially in developing markets where internet access remains limited-mobile devices serve as the main gateway to digital services.

A2P SMS is particularly effective in these contexts due to its high open and response rates, making it ideal for critical alerts, promotional messaging, and transactional updates. The market is expected to benefit further as global smartphone penetration exceeds 80% by 2025, with emerging markets playing a significant role in this growth trajectory.

Key Market Challenges

Regulatory and Compliance Complexities

A significant challenge facing the A2P SMS market is the diverse and evolving regulatory landscape across regions. Laws such as the European Union's General Data Protection Regulation (GDPR) and the United States' Telephone Consumer Protection Act (TCPA) impose stringent requirements around data privacy, consent, and consumer protection.

To comply, businesses must implement comprehensive systems for managing user consent, data security, and message content-often requiring substantial investment in technology and compliance infrastructure. Non-compliance can result in financial penalties and legal liabilities, creating substantial operational risks for global businesses. Additionally, the continuously shifting regulatory environment demands constant monitoring and adaptation, further complicating compliance efforts.

Key Market Trends

Growing Adoption of Multi-Factor Authentication (MFA)

An emerging trend in the A2P SMS market is the increasing use of SMS for Multi-Factor Authentication (MFA). As digital threats escalate, organizations are turning to MFA to secure user accounts and transactions. A2P SMS plays a pivotal role in this area by delivering OTPs and verification codes, offering a reliable and immediate means of authentication.

Driven by the rise of digital banking, e-commerce, and online services, this trend reflects a broader emphasis on enhancing cybersecurity and regulatory compliance. The integration of A2P SMS into MFA frameworks is expected to continue rising, as organizations prioritize secure, real-time communication with their users.

Key Market Players

• Twilio Inc.
• Sinch AB
• Vonage America, LLC
• Bandwidth Inc.
• Plivo Inc.
• Infobip Ltd.
• Tata Communications Limited
• T-Mobile USA, Inc.
• Orange S.A.
• Bharti Airtel Limited
• Proofpoint, Inc.
• Clickatell Corporation

Report Scope:

In this report, the Global A2P SMS Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

A2P SMS Market, By End-User:

• Healthcare
• Retail
• Hospitality
• Entertainment
• BFSI
• Travel & Transport
• Others

A2P SMS Market, By Application:

• Interactive Services
• Promotional Campaigns
• Customer Relationship Management (CRM) Services
• Pushed Content Services
• Others

A2P SMS Market, By Region:

• North America
  • United States
  • Canada
  • Mexico
• Europe
  • France
  • United Kingdom
  • Italy
  • Germany
  • Spain
  • Belgium
• Asia-Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • Indonesia
  • Vietnam
• South America
  • Brazil
  • Argentina
  • Colombia
  • Chile
  • Peru
• Middle East & Africa
  • South Africa
  • Saudi Arabia
  • UAE
  • Turkey
  • Israel

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global A2P SMS Market.

Available Customizations:

Global A2P SMS market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

• Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

• 1.1. Market Definition
• 1.2. Scope of the Market
  • 1.2.1. Markets Covered
  • 1.2.2. Years Considered for Study
  • 1.2.3. Key Market Segmentations

2. Research Methodology

• 2.1. Objective of the Study
• 2.2. Baseline Methodology
• 2.3. Formulation of the Scope
• 2.4. Assumptions and Limitations
• 2.5. Sources of Research
  • 2.5.1. Secondary Research
  • 2.5.2. Primary Research
• 2.6. Approach for the Market Study
  • 2.6.1. The Bottom-Up Approach
  • 2.6.2. The Top-Down Approach
• 2.7. Methodology Followed for Calculation of Market Size & Market Shares
• 2.8. Forecasting Methodology
  • 2.8.1. Data Triangulation & Validation

3. Executive Summary

4. Voice of Customer

5. Global A2P SMS Market Overview

6. Global A2P SMS Market Outlook

• 6.1. Market Size & Forecast
  • 6.1.1. By Value
• 6.2. Market Share & Forecast
  • 6.2.1. By End-User (Healthcare, Retail, Hospitality, Entertainment, BFSI, Travel & Transport, Others)
  • 6.2.2. By Application (Interactive Services, Promotional Campaigns, Customer Relationship Management (CRM) Services, Pushed Content Services, Others)
  • 6.2.3. By Region (North America, Europe, South America, Middle East & Africa, Asia Pacific)
• 6.3. By Company (2024)
• 6.4. Market Map

7. North America A2P SMS Market Outlook

• 7.1. Market Size & Forecast
  • 7.1.1. By Value
• 7.2. Market Share & Forecast
  • 7.2.1. By End-User
  • 7.2.2. By Application
  • 7.2.3. By Country
• 7.3. North America: Country Analysis
  • 7.3.1. United States A2P SMS Market Outlook
    • 7.3.1.1. Market Size & Forecast
      • 7.3.1.1.1. By Value
    • 7.3.1.2. Market Share & Forecast
      • 7.3.1.2.1. By End-User
      • 7.3.1.2.2. By Application
  • 7.3.2. Canada A2P SMS Market Outlook
    • 7.3.2.1. Market Size & Forecast
      • 7.3.2.1.1. By Value
    • 7.3.2.2. Market Share & Forecast
      • 7.3.2.2.1. By End-User
      • 7.3.2.2.2. By Application
  • 7.3.3. Mexico A2P SMS Market Outlook
    • 7.3.3.1. Market Size & Forecast
      • 7.3.3.1.1. By Value
    • 7.3.3.2. Market Share & Forecast
      • 7.3.3.2.1. By End-User
      • 7.3.3.2.2. By Application

8. Europe A2P SMS Market Outlook

• 8.1. Market Size & Forecast
  • 8.1.1. By Value
• 8.2. Market Share & Forecast
  • 8.2.1. By End-User
  • 8.2.2. By Application
  • 8.2.3. By Country
• 8.3. Europe: Country Analysis
  • 8.3.1. Germany A2P SMS Market Outlook
    • 8.3.1.1. Market Size & Forecast
      • 8.3.1.1.1. By Value
    • 8.3.1.2. Market Share & Forecast
      • 8.3.1.2.1. By End-User
      • 8.3.1.2.2. By Application
  • 8.3.2. France A2P SMS Market Outlook
    • 8.3.2.1. Market Size & Forecast
      • 8.3.2.1.1. By Value
    • 8.3.2.2. Market Share & Forecast
      • 8.3.2.2.1. By End-User
      • 8.3.2.2.2. By Application
  • 8.3.3. United Kingdom A2P SMS Market Outlook
    • 8.3.3.1. Market Size & Forecast
      • 8.3.3.1.1. By Value
    • 8.3.3.2. Market Share & Forecast
      • 8.3.3.2.1. By End-User
      • 8.3.3.2.2. By Application
  • 8.3.4. Italy A2P SMS Market Outlook
    • 8.3.4.1. Market Size & Forecast
      • 8.3.4.1.1. By Value
    • 8.3.4.2. Market Share & Forecast
      • 8.3.4.2.1. By End-User
      • 8.3.4.2.2. By Application
  • 8.3.5. Spain A2P SMS Market Outlook
    • 8.3.5.1. Market Size & Forecast
      • 8.3.5.1.1. By Value
    • 8.3.5.2. Market Share & Forecast
      • 8.3.5.2.1. By End-User
      • 8.3.5.2.2. By Application
  • 8.3.6. Belgium A2P SMS Market Outlook
    • 8.3.6.1. Market Size & Forecast
      • 8.3.6.1.1. By Value
    • 8.3.6.2. Market Share & Forecast
      • 8.3.6.2.1. By End-User
      • 8.3.6.2.2. By Application

9. South America A2P SMS Market Outlook

• 9.1. Market Size & Forecast
  • 9.1.1. By Value
• 9.2. Market Share & Forecast
  • 9.2.1. By End-User
  • 9.2.2. By Application
  • 9.2.3. By Country
• 9.3. South America: Country Analysis
  • 9.3.1. Brazil A2P SMS Market Outlook
    • 9.3.1.1. Market Size & Forecast
      • 9.3.1.1.1. By Value
    • 9.3.1.2. Market Share & Forecast
      • 9.3.1.2.1. By End-User
      • 9.3.1.2.2. By Application
  • 9.3.2. Colombia A2P SMS Market Outlook
    • 9.3.2.1. Market Size & Forecast
      • 9.3.2.1.1. By Value
    • 9.3.2.2. Market Share & Forecast
      • 9.3.2.2.1. By End-User
      • 9.3.2.2.2. By Application
  • 9.3.3. Argentina A2P SMS Market Outlook
    • 9.3.3.1. Market Size & Forecast
      • 9.3.3.1.1. By Value
    • 9.3.3.2. Market Share & Forecast
      • 9.3.3.2.1. By End-User
      • 9.3.3.2.2. By Application
  • 9.3.4. Chile A2P SMS Market Outlook
    • 9.3.4.1. Market Size & Forecast
      • 9.3.4.1.1. By Value
    • 9.3.4.2. Market Share & Forecast
      • 9.3.4.2.1. By End-User
      • 9.3.4.2.2. By Application
  • 9.3.5. Peru A2P SMS Market Outlook
    • 9.3.5.1. Market Size & Forecast
      • 9.3.5.1.1. By Value
    • 9.3.5.2. Market Share & Forecast
      • 9.3.5.2.1. By End-User
      • 9.3.5.2.2. By Application

10. Middle East & Africa A2P SMS Market Outlook

• 10.1. Market Size & Forecast
  • 10.1.1. By Value
• 10.2. Market Share & Forecast
  • 10.2.1. By End-User
  • 10.2.2. By Application
  • 10.2.3. By Country
• 10.3. Middle East & Africa: Country Analysis
  • 10.3.1. Saudi Arabia A2P SMS Market Outlook
    • 10.3.1.1. Market Size & Forecast
      • 10.3.1.1.1. By Value
    • 10.3.1.2. Market Share & Forecast
      • 10.3.1.2.1. By End-User
      • 10.3.1.2.2. By Application
  • 10.3.2. UAE A2P SMS Market Outlook
    • 10.3.2.1. Market Size & Forecast
      • 10.3.2.1.1. By Value
    • 10.3.2.2. Market Share & Forecast
      • 10.3.2.2.1. By End-User
      • 10.3.2.2.2. By Application
  • 10.3.3. South Africa A2P SMS Market Outlook
    • 10.3.3.1. Market Size & Forecast
      • 10.3.3.1.1. By Value
    • 10.3.3.2. Market Share & Forecast
      • 10.3.3.2.1. By End-User
      • 10.3.3.2.2. By Application
  • 10.3.4. Turkey A2P SMS Market Outlook
    • 10.3.4.1. Market Size & Forecast
      • 10.3.4.1.1. By Value
    • 10.3.4.2. Market Share & Forecast
      • 10.3.4.2.1. By End-User
      • 10.3.4.2.2. By Application
  • 10.3.5. Israel A2P SMS Market Outlook
    • 10.3.5.1. Market Size & Forecast
      • 10.3.5.1.1. By Value
    • 10.3.5.2. Market Share & Forecast
      • 10.3.5.2.1. By End-User
      • 10.3.5.2.2. By Application

11. Asia Pacific A2P SMS Market Outlook

• 11.1. Market Size & Forecast
  • 11.1.1. By Value
• 11.2. Market Share & Forecast
  • 11.2.1. By End-User
  • 11.2.2. By Application
  • 11.2.3. By Country
• 11.3. Asia-Pacific: Country Analysis
  • 11.3.1. China A2P SMS Market Outlook
    • 11.3.1.1. Market Size & Forecast
      • 11.3.1.1.1. By Value
    • 11.3.1.2. Market Share & Forecast
      • 11.3.1.2.1. By End-User
      • 11.3.1.2.2. By Application
  • 11.3.2. India A2P SMS Market Outlook
    • 11.3.2.1. Market Size & Forecast
      • 11.3.2.1.1. By Value
    • 11.3.2.2. Market Share & Forecast
      • 11.3.2.2.1. By End-User
      • 11.3.2.2.2. By Application
  • 11.3.3. Japan A2P SMS Market Outlook
    • 11.3.3.1. Market Size & Forecast
      • 11.3.3.1.1. By Value
    • 11.3.3.2. Market Share & Forecast
      • 11.3.3.2.1. By End-User
      • 11.3.3.2.2. By Application
  • 11.3.4. South Korea A2P SMS Market Outlook
    • 11.3.4.1. Market Size & Forecast
      • 11.3.4.1.1. By Value
    • 11.3.4.2. Market Share & Forecast
      • 11.3.4.2.1. By End-User
      • 11.3.4.2.2. By Application
  • 11.3.5. Australia A2P SMS Market Outlook
    • 11.3.5.1. Market Size & Forecast
      • 11.3.5.1.1. By Value
    • 11.3.5.2. Market Share & Forecast
      • 11.3.5.2.1. By End-User
      • 11.3.5.2.2. By Application
  • 11.3.6. Indonesia A2P SMS Market Outlook
    • 11.3.6.1. Market Size & Forecast
      • 11.3.6.1.1. By Value
    • 11.3.6.2. Market Share & Forecast
      • 11.3.6.2.1. By End-User
      • 11.3.6.2.2. By Application
  • 11.3.7. Vietnam A2P SMS Market Outlook
    • 11.3.7.1. Market Size & Forecast
      • 11.3.7.1.1. By Value
    • 11.3.7.2. Market Share & Forecast
      • 11.3.7.2.1. By End-User
      • 11.3.7.2.2. By Application

12. Market Dynamics

• 12.1. Drivers
• 12.2. Challenges

13. Market Trends and Developments

14. Company Profiles

• 14.1. Twilio Inc.
  • 14.1.1. Business Overview
  • 14.1.2. Key Revenue and Financials
  • 14.1.3. Recent Developments
  • 14.1.4. Key Personnel/Key Contact Person
  • 14.1.5. Key Product/Services Offered
• 14.2. Sinch AB
  • 14.2.1. Business Overview
  • 14.2.2. Key Revenue and Financials
  • 14.2.3. Recent Developments
  • 14.2.4. Key Personnel/Key Contact Person
  • 14.2.5. Key Product/Services Offered
• 14.3. Vonage America, LLC
  • 14.3.1. Business Overview
  • 14.3.2. Key Revenue and Financials
  • 14.3.3. Recent Developments
  • 14.3.4. Key Personnel/Key Contact Person
  • 14.3.5. Key Product/Services Offered
• 14.4. Bandwidth Inc.
  • 14.4.1. Business Overview
  • 14.4.2. Key Revenue and Financials
  • 14.4.3. Recent Developments
  • 14.4.4. Key Personnel/Key Contact Person
  • 14.4.5. Key Product/Services Offered
• 14.5. Plivo Inc.
  • 14.5.1. Business Overview
  • 14.5.2. Key Revenue and Financials
  • 14.5.3. Recent Developments
  • 14.5.4. Key Personnel/Key Contact Person
  • 14.5.5. Key Product/Services Offered
• 14.6. Infobip Ltd.
  • 14.6.1. Business Overview
  • 14.6.2. Key Revenue and Financials
  • 14.6.3. Recent Developments
  • 14.6.4. Key Personnel/Key Contact Person
  • 14.6.5. Key Product/Services Offered
• 14.7. Tata Communications Limited
  • 14.7.1. Business Overview
  • 14.7.2. Key Revenue and Financials
  • 14.7.3. Recent Developments
  • 14.7.4. Key Personnel/Key Contact Person
  • 14.7.5. Key Product/Services Offered
• 14.8. T-Mobile USA, Inc.
  • 14.8.1. Business Overview
  • 14.8.2. Key Revenue and Financials
  • 14.8.3. Recent Developments
  • 14.8.4. Key Personnel/Key Contact Person
  • 14.8.5. Key Product/Services Offered
• 14.9. Orange S.A.
  • 14.9.1. Business Overview
  • 14.9.2. Key Revenue and Financials
  • 14.9.3. Recent Developments
  • 14.9.4. Key Personnel/Key Contact Person
  • 14.9.5. Key Product/Services Offered
• 14.10. Bharti Airtel Limited
  • 14.10.1. Business Overview
  • 14.10.2. Key Revenue and Financials
  • 14.10.3. Recent Developments
  • 14.10.4. Key Personnel/Key Contact Person
  • 14.10.5. Key Product/Services Offered
• 14.11. Proofpoint, Inc.
  • 14.11.1. Business Overview
  • 14.11.2. Key Revenue and Financials
  • 14.11.3. Recent Developments
  • 14.11.4. Key Personnel/Key Contact Person
  • 14.11.5. Key Product/Services Offered
• 14.12. Clickatell Corporation
  • 14.12.1. Business Overview
  • 14.12.2. Key Revenue and Financials
  • 14.12.3. Recent Developments
  • 14.12.4. Key Personnel/Key Contact Person
  • 14.12.5. Key Product/Services Offered

15. Strategic Recommendations

16. About Us & Disclaimer