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  • Bird
  • CEQUENS
  • Clickatell
  • CM.com
  • Comviva
  • Globe Teleservices
  • Global Message Services(GMS)
  • Infobip
  • Interop Technologies
  • LANCK Telecom
  • LINK Mobility
  • Mitto
  • Monty Mobile
  • Orange Wholesale
  • Plivo
  • Proximus Global
  • Sinch
  • SMSPortal
  • Soprano Design
  • Syniverse
  • Tanla Platforms
  • Tata Communications
  • Twilio
  • Vonage

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'Conversational Use Cases Fuel Global Messaging Boom: Nearly 3 Trillion Business Messages by 2030'

KEY STATISTICS
Total operator business messaging revenue in 2025:$51.7bn
Total operator business messaging revenue in 2030:$54.6bn
Operator revenue growth 2025-20305%
Forecast period:2025-2030

Overview

Our extensive "A2P & Business Messaging" research suite comprises detailed analysis of a market undergoing rapid evolution. It provides guidance to mobile operators on how to navigate this shift and grow revenue from business messaging in the future. This report assesses the significant disruption in the market; including Rich Communication Services (RCS) support on iOS, SMS challenged with high prices and fraud, and over-the-top (OTT) business messaging channels launching new capabilities and undercutting SMS prices.

The A2P messaging market report includes several different options that can be purchased separately. This includes access to a market forecast of A2P messaging traffic and revenue, split by A2P SMS, RCS business messaging, and OTT business messaging channels, and further split by eight industries. This includes a comprehensive study highlighting the latest market trends and opportunities, as well as a Competitor Leaderboard document containing an extensive analysis of the major players in the A2P messaging space, backed by 18 interviews with leading market players. The coverage can also be purchased as a full research suite, containing all these elements and including a substantial discount.

The study will provide operators with recommendations on how to effectively monetise A2P SMS and RCS business messaging over the next few years. Moreover, it assesses the A2P SMS, RCS business messaging, and OTT business messaging markets in detail; identifying key trends impacting the growth of each channel.

All report content is delivered in the English language.

Key Features

SAMPLE VIEW

Market Data & Forecasting Report


The numbers tell you what's happening, but our written report details why, alongside the methodologies.

SAMPLE VIEW

Market Trends & Strategies Report


A comprehensive analysis of the current market landscape, alongside strategic recommendations.

Market Data & Forecasting Report

The market-leading research suite for the "A2P & Business Messaging" market includes access to the full set of market forecast data of over 210 tables and more than 146,000 datapoints. Metrics in the research suite include:

Juniper Research Interactive Forecast Excel contains the following functionality:

Market Trends & Strategies Report

This market study examines the "A2P & Business Messaging" landscape in detail; assessing how disruption within the market will impact the future growth in operator revenue from business messaging; providing insight into where future growth in business messaging traffic will be, and key use cases driving this growth. The report offers in-depth analysis of the strategic opportunities for operators; addressing key partnership and monetisation opportunities.

It evaluates industry-level opportunities for A2P messaging growth; summarising the forecasted growth in traffic across A2P SMS, RCS business messaging, and OTT business messaging for each industry. The research provides an understanding of each industry's needs from business messaging, and how these needs will drive the shift in business messaging channel preferences for different industry use cases over the next few years.

Competitor Leaderboard Report

This "A2P & Business Messaging" market study includes a Competitor Leaderboard report, which provides detailed evaluation and market positioning of 24 A2P messaging vendors. The vendors are positioned as established leaders, leading challengers, or disruptors and challengers, based on product and capability assessments.

Juniper Research's Competitor Leaderboard for A2P & Business Messaging includes the following key players:

  • Bird
  • CEQUENS
  • Clickatell
  • CM.com
  • Comviva
  • Globe Teleservices
  • Global Message Services (GMS)
  • Infobip
  • Interop Technologies
  • LANCK Telecom
  • LINK Mobility
  • Mitto
  • Monty Mobile
  • Orange Wholesale
  • Plivo
  • Proximus Global
  • Sinch
  • SMSPortal
  • Soprano Design
  • Syniverse
  • Tanla Platforms
  • Tata Communications
  • Twilio
  • Vonage

This report is centred around the Juniper Research Competitor Leaderboard; a vendor positioning tool that provides an at-a-glance view of the competitive landscape in a market, backed by robust methodology.

Table of Contents

Market Trends & Strategies

1. Key Takeaways & Strategic Recommendations

2. Future Market Outlook

3. Shifting Industry Demand for Business Messaging

Competitor Leaderboard

1. Juniper Research Competitor Leaderboard

2. Vendor Profiles

Data & Forecasting

1. Market Summary & Future Outlook

2. RCS Business Messaging

3. OTT Business Messaging

(ÁÖ)±Û·Î¹úÀÎÆ÷¸ÞÀÌ¼Ç 02-2025-2992 kr-info@giikorea.co.kr
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