Chatbot Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, 2018-2028F Segmented By Type, By Application, By Product, By Organization Size, By Vertical, By Region, Competition
세계의 챗봇 시장은 운영 비용을 줄이기 위해 많은 기업에서 고객 서비스 활동의 채택이 증가하고 있기 때문에 예측 기간 동안 급증할 것으로 예상됩니다.
챗봇은 인공지능(AI) 기술 규칙을 사용하여 개발된 대화형 애플리케이션입니다. 텍스트 대화를 통한 상호작용 프로세스를 통해 인간과 상호작용하도록 프로그래밍되어 다양한 메시징 서비스에 통합되어 다양한 분야의 사용자를 지원합니다. 인공지능과 머신러닝 기술의 수많은 진보가 챗봇의 능력을 향상시킬 것으로 예상됩니다. 이것은 예측 기간 동안 시장 성장을 가속할 것으로 예상됩니다.
챗봇을 통한 결제 증가가 시장 성장을 가속
| 시장 개요 |
| 예측 기간 |
2024-2028년 |
| 2022년 시장 규모 |
38억 달러 |
| 2028년 시장 규모 |
130억 9,000만 달러 |
| CAGR 2023-2028년 |
22.6% |
| 급성장 부문 |
서비스 |
| 최대 시장 |
북미 |
결제 게이트웨이는 세계의 챗봇 시장 성장의 큰 동향입니다. PayPal을 포함한 일부 결제 서비스는 2020년 결제 게이트웨이와 디지털 월렛에 챗봇을 통합했습니다. 현대화가 진행됨에 따라 챗봇의 사용은 더 이상 고객 서비스에 그치지 않습니다. 지능형 챗봇이 최종 결제까지의 과정을 안내합니다.
음성 봇의 보급이 시장 성장을 견인
대화형 인공지능(AI)의 진화와 음성 주도형 검색의 이용이 향후 수년간 시장을 비약적으로 밀어올릴 것입니다. 음성 봇 기술은 기본적으로 고급 AI 기술로 작동하는 차세대 기술입니다. 소비자의 대부분은 메시징 플랫폼의 텍스트 기반 인터페이스보다 음성 클론 기반 인터페이스를 선호합니다. 음성이나 텍스트로 소비자를 지원하는 대화 봇의 이용 동향이 높아지고 있습니다. 교육, 여행 및 보험 분야에서는 음성 봇이 원활한 사용자 체험을 제공하는 챗봇 채택을 확대할 것으로 예상됩니다.
감정적 지능형 봇 수요 증가가 시장 성장을 자극
감정적으로 지능적인 봇에 대한 수요가 증가함에 따라 점점 더 새롭고 획기적인 기술로 서서히 챗봇의 트렌드가 되어 갈것입니다. 예를 들어, 얼굴 특징 감지 AI 소프트웨어는 사람의 감정을 감지할 수 있습니다. 또한, 감정 지능을 갖춘 챗봇은 텍스트 행동의 패턴을 분석하여 사용자의 기분을 파악할 수 있습니다. 이 기술은 대문자, 구두점, 음성 명령을 분석하고 몇 가지 감정을 예측합니다. 소프트 스킬을 갖춘 대화형 AI는 비즈니스 및 고객과의 상호 작용을 더욱 인간적인 것으로 만들 것으로 기대됩니다.
NLP 탑재 챗봇별 고객 서비스 체험 확대가 시장 성장을 뒷받침
자연언어처리(NLP)에 의해 구동되는 챗봇 기술은 탁월한 고객 서비스 경험을 가진 기업들에게 획기적인 기술입니다. 이 기술은 사용자의 의도를 파악하고 고객과의 과거 대화에서 분석한 기술로부터 그에 따라 응답을 생성하며 정확한 응답을 제공할 수 있습니다. 예를 들어 Royal Bank of Scotland(RBS)는 이미 NLP를 탑재한 챗봇을 도입하여 고객 경험을 향상시키고 있습니다. 도시화의 진전에 따라 감정을 고도로 모니터링할 필요성이 조직에 요구되고 있으며, 그 결과 NLP 기반의 챗봇을 채용하여 대화를 개선하려고 하고 있습니다.
인간미 있는 챗봇의 동향이 시장 성장을 견인
등장하는 챗봇 동향 중 하나는 인간미 있는 봇입니다. 챗봇은 고객이 문의를 입력할 때 인공지능을 사용하여 옵션을 제안합니다. 챗봇은 인간의 대화를 모방한다는 점에서 점점 정교해지고 있습니다. 이 기술은 질의 뒤에 있는 올바른 의도를 식별하고 상호작용에서 학습함으로써 질의에 대한 정확한 응답을 제공하기 위해 발전하고 있습니다. 챗봇은 사용자의 행동 패턴을 따기 시작하고 있습니다. 따라서 챗봇은 임팩트한 대화에 빠뜨릴 수 없는 존재가 되고 있으며, 세계적으로 챗봇 시장을 견인할 것으로 기대되고 있습니다.
이용 가능한 사용자 정의
TechSci Research는 특정 시장 데이터를 사용하여 기업의 특정 요구에 따라 사용자 정의를 제공합니다. 보고서에서는 다음을 사용자 정의할 수 있습니다.
기업 정보
- 추가 시장 진출기업(최대 5사)의 상세 분석과 프로파일링
목차
제1장 서비스 개요
제2장 조사 방법
제3장 COVID-19가 세계의 챗봇 시장에 미치는 영향
제4장 주요 요약
제5장 고객의 목소리
제6장 챗봇 세계 시장 전망
- 시장 규모와 예측
- 시장 점유율·예측
- 유형별(독립형, 웹 베이스, 메신저 베이스)
- 용도별(서비스, 소셜 미디어, 결제, 마케팅, 기타)
- 제품별(인공지능, 인간지능)
- 조직 규모별(중소기업, 대기업)
- 업계별(의료, 소매, 금융 서비스&보험(BFSI), 미디어&엔터테인먼트, 여행&관광, 전자상거래, 기타)
- 지역별
- 기업별(2022년)
- 시장 맵
제7장 북미의 챗봇 시장 전망
- 시장 규모와 예측
- 시장 점유율·예측
- 유형별
- 용도별
- 제품별
- 조직 규모별
- 업계별
- 국가별
- 북미: 국가별 분석
제8장 아시아태평양의 챗봇 시장 전망
- 시장 규모와 예측
- 시장 점유율·예측
- 유형별
- 용도별
- 제품별
- 조직 규모별
- 업계별
- 국가별
- 아시아태평양: 국가별 분석
제9장 유럽의 챗봇 시장 전망
- 시장 규모와 예측
- 시장 점유율·예측
- 유형별
- 용도별
- 제품별
- 조직 규모별
- 업계별
- 국가별
- 유럽: 국가별 분석
제10장 남미의 챗봇 시장 전망
- 시장 규모와 예측
- 시장 점유율·예측
- 유형별
- 용도별
- 제품별
- 조직 규모별
- 업계별
- 국가별
- 남미 : 국가별 분석
제11장 중동 및 아프리카의 챗봇 시장 전망
- 시장 규모와 예측
- 시장 점유율·예측
- 유형별
- 용도별
- 제품별
- 조직 규모별
- 업계별
- 국가별
- 중동 및 아프리카: 국가별 분석
- 이스라엘
- 터키
- 아랍에미리트(UAE)
- 사우디아라비아
제12장 시장 역학
- 성장 촉진요인
- 인스턴트 메시징 플랫폼의 상승
- 고객 서비스 향상
- 광고 및 프로모션을 위한 채팅봇 이용 증가
- 과제
- 기업의 이해 부족
- 보안 및 프라이버시에 대한 우려
제13장 시장 동향과 발전
- 챗봇에 의한 결제 증가
- 음성 봇의 인기 증가
- 감정 지능형 봇에 대한 수요 증가
- NLP 탑재 챗봇에 의한 고객 서비스 체험 확대
- 인간미 있는 챗봇의 동향
제14장 기업 프로파일
- Amazon Web Services, Inc.
- Artificial Solutions
- AIVO
- Creative Virtual Ltd.
- eGain Corporation
- Inbenta Holdings Inc.
- IBM Corporation
- Google LLC
- Haptik Technologies Limited
- Microsoft Corporation
제15장 전략적 제안
제16장 기업 소개와 면책사항
(참고 : 기업 목록은 고객의 요구 사항에 따라 사용자 정의 할 수 있습니다)
AJY
Global chatbot market is predicted to proliferate during the forecast period due to the growing adoption of customer service activities among numerous enterprises in order to decrease the operating costs. The chatbot is an interactive application developed using rules of artificial intelligence (AI) technology. It is programmed to interact with humans through the textual conversation interaction process and is incorporated with various messaging services, thereby aiding users in multiple sectors. Numerous advancements in artificial intelligence and machine learning technologies are expected to improve the capabilities of chatbots. This is expected to drive market growth over the forecast period.
In the historical years, the chatbot market has grown significantly. The increased need for providing 24x7 customer service and lowering operational costs by assigning jobs to the chatbot system, as well as the rise in consumer demand for self-service operations, has resulted in increased service demand. This can be attributed to people's growing preference for messaging apps over social networking sites. Chatbots designed for integration with messaging apps are also expected to be in high demand in the future. Furthermore, as businesses automate their sales and customer service, chatbots are gaining popularity. Chatbots enable organisations to provide timely services at lower costs. According to Global Statistics, 23% of customer service companies currently use AI chatbots, and 80% of people have interacted with a chatbot at some point.
Increasing Payments via Chatbots is Fueling the Market Growth
| Market Overview |
|---|
| Forecast Period | 2024-2028 |
| Market Size 2022 | USD 3.8 Billion |
| Market Size 2028 | USD 13.09 Billion |
| CAGR 2023-2028 | 22.6% |
| Fastest Growing Segment | Service |
| Largest Market | North America |
The payment gateways are the major trend for the growth of the chatbot market globally. Several payment services, including PayPal, have incorporated chatbots in their payment gateways and digital wallets in 2020. With the growing modernization, the application of chatbots is no longer limited to just customer service. The intelligent chatbot would walk them through the process until the final payment.
Growing Popularity of Voice Bots is Driving the Market Growth
The advancement in the conversational artificial intelligence (AI) with the usage of voice-driven search is propelling the market at a drastic rate for the upcoming years. Voice bot technology is the next generation technology which basically operates through advanced AI technology. Most of the consumers prefer voice cloning based interfaces over text-based interfaces on messaging platforms. The trend of using conversational bots to assist consumers over voice and text is rising. In education, travel, and insurance sectors, voice bots are expected to grow the adoption of chatbots with a seamless user experience.
Rising Demand for Emotionally Intelligent Bots is Stimulating the Market Growth
The rising demand for emotionally intelligent bots is slowly becoming a chatbot trend with newer, groundbreaking technology. For instance, facial feature detection AI software can detect a person's feelings. Additionally, chatbots with emotional intelligence can figure out the moods of the user by analyzing the patterns of the texting behavior. The technology analyses capitalization, punctuation, and the voice commands to predict several emotions. Conversational AI with soft skills is expected to further humanize business and customer interactions.
Expanding Customer Service Experience via NLP-Powered Chatbots is Pushing the Market Growth
Chatbot technology driven by natural language processing (NLP) is groundbreaking for businesses with excellent customer service experiences. The technology can figure out the user's intent and generate responses accordingly from the technology analyses from past conversations with the customer to provide accurate responses. For instance, the Royal Bank of Scotland (RBS) has already incorporated NLP-powered chatbots to enhance its customer experience. With the rising urbanization, the need for advanced monitoring of emotions is needed for organizations which in turn is adopting NLP-based chatbots to improve conversations.
Trend of Chatbots with a Human Touch is Driving the Market Growth
One of the emergent chatbot trends is bots with a human touch. Chatbots use artificial intelligence to suggest options when customers type in their inquiries. Chatbots are becoming increasingly sophisticated in terms of mimicking human conversation. The technology is advanced in such a manner that it identifies the right intent behind a query and provides an accurate response to that query by learning from interactions. Chatbots are beginning to pick up patterns in user behavior. Thus, chatbots are becoming indispensable for high-impact conversations, which in turn is expected to drive the chatbot market globally.
Market Segmentation
On the basis of type, the market is segmented into standalone, web-based and messenger-based. On the basis of application, the market is segmented into service, social media, payments, marketing, and others. On the basis of product, the market is further bifurcated into artificial intelligence and human intelligence. Based on organization size, the market is segmented into small & medium enterprises (SMEs) and large enterprises. On the basis of vertical, the market is further split into healthcare, retail, Banking Financial Services & Insurance (BFSI), media & entertainment, travel & tourism, e-commerce, and others. The market analysis also studies the regional segmentation to devise regional market segmentation, divided among North America, Europe, Asia-Pacific, South America, and Middle East & Africa.
Company Profiles
Amazon Web Services, Inc., Artificial Solutions, AIVO, Creative Virtual Ltd., eGain Corporation, Inbenta Holdings Inc., IBM Corporation, Google LLC, Haptik Technologies Limited, Microsoft Corporation, are among the major players that are driving the growth of the global chatbot market.
Report Scope
In this report, the global chatbot market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:
Chatbot Market, By Type:
- Standalone
- Web-based
- Messenger-Based
Chatbot Market, By Application:
- Service
- Social Media
- Payments
- Marketing
- Others
Chatbot Market, By Product:
- Artificial Intelligence
- Human Intelligence
Chatbot Market, By Organization Size:
- Small Enterprises
- Medium Enterprises
- Large Enterprises
Chatbot Market, By Vertical:
- Healthcare
- Retail
- Banking Financial Services & Insurance (BFSI)
- Media & Entertainment
- Travel & Tourism
- E-commerce
- Others
Chatbot Market, By Region:
- Asia-Pacific
- China
- Japan
- India
- Australia
- South Korea
- North America
- United States
- Canada
- Mexico
- Europe
- United Kingdom
- Germany
- France
- Spain
- Italy
- Middle East & Africa
- Israel
- Turkey
- Saudi Arabia
- UAE
- South America
- Brazil
- Argentina
- Colombia
Competitive Landscape
Company Profiles: Detailed analysis of the major companies present in the global Chatbot market.
Available Customizations
With the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:
Company Information
- Detailed analysis and profiling of additional market players (up to five).
Table of Contents
1. Service Overview
2. Research Methodology
3. Impact of COVID-19 on Global Chatbot Market
4. Executive Summary
5. Voice of Customers
6. Global Chatbot Market Outlook
- 6.1. Market Size & Forecast
- 6.2. Market Share & Forecast
- 6.2.1. By Type (Standalone, Web-based, Messenger-Based)
- 6.2.2. By Application (Service, Social Media, Payments, Marketing, Others)
- 6.2.3. By Product (Artificial Intelligence, Human Intelligence)
- 6.2.4. By Organization Size (Small & Medium Enterprises (SMEs), Large Enterprises)
- 6.2.5. By Vertical (Healthcare, Retail, Banking Financial Services & Insurance (BFSI), Media & Entertainment, Travel & Tourism, E-commerce, Others)
- 6.2.6. By Region
- 6.3. By Company (2022)
- 6.4. Market Map
7. North America Chatbot Market Outlook
- 7.1. Market Size & Forecast
- 7.2. Market Share & Forecast
- 7.2.1. By Type
- 7.2.2. By Application
- 7.2.3. By Product
- 7.2.4. By Organization Size
- 7.2.5. By Vertical
- 7.2.6. By Country
- 7.3. North America: Country Analysis
- 7.3.1. United States Chatbot Market Outlook
- 7.3.1.1. Market Size & Forecast
- 7.3.1.2. Market Share & Forecast
- 7.3.1.2.1. By Type
- 7.3.1.2.2. By Application
- 7.3.1.2.3. By Product
- 7.3.1.2.4. By Organization Size
- 7.3.1.2.5. By Vertical
- 7.3.2. Canada Chatbot Market Outlook
- 7.3.2.1. Market Size & Forecast
- 7.3.2.2. Market Share & Forecast
- 7.3.2.2.1. By Type
- 7.3.2.2.2. By Application
- 7.3.2.2.3. By Product
- 7.3.2.2.4. By Organization Size
- 7.3.2.2.5. By Vertical
- 7.3.3. Mexico Chatbot Market Outlook
- 7.3.3.1. Market Size & Forecast
- 7.3.3.2. Market Share & Forecast
- 7.3.3.2.1. By Type
- 7.3.3.2.2. By Application
- 7.3.3.2.3. By Product
- 7.3.3.2.4. By Organization Size
- 7.3.3.2.5. By Vertical
8. Asia-Pacific Chatbot Market Outlook
- 8.1. Market Size & Forecast
- 8.2. Market Share & Forecast
- 8.2.1. By Type
- 8.2.2. By Application
- 8.2.3. By Product
- 8.2.4. By Organization Size
- 8.2.5. By Vertical
- 8.2.6. By Country
- 8.3. Asia-Pacific: Country Analysis
- 8.3.1. China Chatbot Market Outlook
- 8.3.1.1. Market Size & Forecast
- 8.3.1.2. Market Share & Forecast
- 8.3.1.2.1. By Type
- 8.3.1.2.2. By Application
- 8.3.1.2.3. By Product
- 8.3.1.2.4. By Organization Size
- 8.3.1.2.5. By Vertical
- 8.3.2. Japan Chatbot Market Outlook
- 8.3.2.1. Market Size & Forecast
- 8.3.2.2. Market Share & Forecast
- 8.3.2.2.1. By Type
- 8.3.2.2.2. By Application
- 8.3.2.2.3. By Product
- 8.3.2.2.4. By Organization Size
- 8.3.2.2.5. By Vertical
- 8.3.3. South Korea Chatbot Market Outlook
- 8.3.3.1. Market Size & Forecast
- 8.3.3.2. Market Share & Forecast
- 8.3.3.2.1. By Type
- 8.3.3.2.2. By Application
- 8.3.3.2.3. By Product
- 8.3.3.2.4. By Organization Size
- 8.3.3.2.5. By Vertical
- 8.3.4. India Chatbot Market Outlook
- 8.3.4.1. Market Size & Forecast
- 8.3.4.2. Market Share & Forecast
- 8.3.4.2.1. By Type
- 8.3.4.2.2. By Application
- 8.3.4.2.3. By Product
- 8.3.4.2.4. By Organization Size
- 8.3.4.2.5. By Vertical
- 8.3.5. Australia Chatbot Market Outlook
- 8.3.5.1. Market Size & Forecast
- 8.3.5.2. Market Share & Forecast
- 8.3.5.2.1. By Type
- 8.3.5.2.2. By Application
- 8.3.5.2.3. By Product
- 8.3.5.2.4. By Organization Size
- 8.3.5.2.5. By Vertical
9. Europe Chatbot Market Outlook
- 9.1. Market Size & Forecast
- 9.2. Market Share & Forecast
- 9.2.1. By Type
- 9.2.2. By Application
- 9.2.3. By Product
- 9.2.4. By Organization Size
- 9.2.5. By Vertical
- 9.2.6. By Country
- 9.3. Europe: Country Analysis
- 9.3.1. Germany Chatbot Market Outlook
- 9.3.1.1. Market Size & Forecast
- 9.3.1.2. Market Share & Forecast
- 9.3.1.2.1. By Type
- 9.3.1.2.2. By Application
- 9.3.1.2.3. By Product
- 9.3.1.2.4. By Organization Size
- 9.3.1.2.5. By Vertical
- 9.3.2. United Kingdom Chatbot Market Outlook
- 9.3.2.1. Market Size & Forecast
- 9.3.2.2. Market Share & Forecast
- 9.3.2.2.1. By Type
- 9.3.2.2.2. By Application
- 9.3.2.2.3. By Product
- 9.3.2.2.4. By Organization Size
- 9.3.2.2.5. By Vertical
- 9.3.3. France Chatbot Market Outlook
- 9.3.3.1. Market Size & Forecast
- 9.3.3.2. Market Share & Forecast
- 9.3.3.2.1. By Type
- 9.3.3.2.2. By Application
- 9.3.3.2.3. By Product
- 9.3.3.2.4. By Organization Size
- 9.3.3.2.5. By Vertical
- 9.3.4. Italy Chatbot Market Outlook
- 9.3.4.1. Market Size & Forecast
- 9.3.4.2. Market Share & Forecast
- 9.3.4.2.1. By Type
- 9.3.4.2.2. By Application
- 9.3.4.2.3. By Product
- 9.3.4.2.4. By Organization Size
- 9.3.4.2.5. By Vertical
- 9.3.5. Spain Chatbot Market Outlook
- 9.3.5.1. Market Size & Forecast
- 9.3.5.2. Market Share & Forecast
- 9.3.5.2.1. By Type
- 9.3.5.2.2. By Application
- 9.3.5.2.3. By Product
- 9.3.5.2.4. By Organization Size
- 9.3.5.2.5. By Vertical
10. South America Chatbot Market Outlook
- 10.1. Market Size & Forecast
- 10.2. Market Share & Forecast
- 10.2.1. By Type
- 10.2.2. By Application
- 10.2.3. By Product
- 10.2.4. By Organization Size
- 10.2.5. By Vertical
- 10.2.6. By Country
- 10.3. South America: Country Analysis
- 10.3.1. Brazil Chatbot Market Outlook
- 10.3.1.1. Market Size & Forecast
- 10.3.1.2. Market Share & Forecast
- 10.3.1.2.1. By Type
- 10.3.1.2.2. By Application
- 10.3.1.2.3. By Product
- 10.3.1.2.4. By Organization Size
- 10.3.1.2.5. By Vertical
- 10.3.2. Argentina Chatbot Market Outlook
- 10.3.2.1. Market Size & Forecast
- 10.3.2.2. Market Share & Forecast
- 10.3.2.2.1. By Type
- 10.3.2.2.2. By Application
- 10.3.2.2.3. By Product
- 10.3.2.2.4. By Organization Size
- 10.3.2.2.5. By Vertical
- 10.3.3. Colombia Chatbot Market Outlook
- 10.3.3.1. Market Size & Forecast
- 10.3.3.2. Market Share & Forecast
- 10.3.3.2.1. By Type
- 10.3.3.2.2. By Application
- 10.3.3.2.3. By Product
- 10.3.3.2.4. By Organization Size
- 10.3.3.2.5. By Vertical
11. Middle East & Africa Chatbot Market Outlook
- 11.1. Market Size & Forecast
- 11.2. Market Share & Forecast
- 11.2.1. By Type
- 11.2.2. By Application
- 11.2.3. By Product
- 11.2.4. By Organization Size
- 11.2.5. By Vertical
- 11.2.6. By Country
- 11.3. Middle East & Africa: Country Analysis
- 11.3.1. Israel Chatbot Market Outlook
- 11.3.1.1. Market Size & Forecast
- 11.3.1.2. Market Share & Forecast
- 11.3.1.2.1. By Type
- 11.3.1.2.2. By Application
- 11.3.1.2.3. By Product
- 11.3.1.2.4. By Organization Size
- 11.3.1.2.5. By Vertical
- 11.3.2. Turkey Chatbot Market Outlook
- 11.3.2.1. Market Size & Forecast
- 11.3.2.2. Market Share & Forecast
- 11.3.2.2.1. By Type
- 11.3.2.2.2. By Application
- 11.3.2.2.3. By Product
- 11.3.2.2.4. By Organization Size
- 11.3.2.2.5. By Vertical
- 11.3.3. UAE Chatbot Market Outlook
- 11.3.3.1. Market Size & Forecast
- 11.3.3.2. Market Share & Forecast
- 11.3.3.2.1. By Type
- 11.3.3.2.2. By Application
- 11.3.3.2.3. By Product
- 11.3.3.2.4. By Organization Size
- 11.3.3.2.5. By Vertical
- 11.3.4. Saudi Arabia Chatbot Market Outlook
- 11.3.4.1. Market Size & Forecast
- 11.3.4.2. Market Share & Forecast
- 11.3.4.2.1. By Type
- 11.3.4.2.2. By Application
- 11.3.4.2.3. By Product
- 11.3.4.2.4. By Organization Size
- 11.3.4.2.5. By Vertical
12. Market Dynamics
- 12.1. Drivers
- 12.1.1. Rise of instant messaging platforms
- 12.1.2. Improved customer service
- 12.1.3. Increasing usage of chatbots for advertising and promotion
- 12.2. Challenges
- 12.2.1. Lack of understanding among businesses
- 12.2.2. Concerns regarding security and privacy
13. Market Trends & Developments
- 13.1. Increasing Payments via chatbots
- 13.2. Growing popularity of voice bots
- 13.3. Rising demand for emotionally intelligent bots
- 13.4. Expanding customer service experience via NLP-powered chatbots
- 13.5. Trend of Chatbots with a human touch
14. Company Profiles
- 14.1. Amazon Web Services, Inc.
- 14.1.1. Business Overview
- 14.1.2. Key Revenue (If Available)
- 14.1.3. Recent Developments
- 14.1.4. Key Personnel
- 14.1.5. Key Product/Service Offered
- 14.2. Artificial Solutions
- 14.2.1. Business Overview
- 14.2.2. Key Revenue (If Available)
- 14.2.3. Recent Developments
- 14.2.4. Key Personnel
- 14.2.5. Key Product/Service Offered
- 14.3. AIVO
- 14.3.1. Business Overview
- 14.3.2. Key Revenue (If Available)
- 14.3.3. Recent Developments
- 14.3.4. Key Personnel
- 14.3.5. Key Product/Service Offered
- 14.4. Creative Virtual Ltd.
- 14.4.1. Business Overview
- 14.4.2. Key Revenue (If Available)
- 14.4.3. Recent Developments
- 14.4.4. Key Personnel
- 14.4.5. Key Product/Service Offered
- 14.5. eGain Corporation
- 14.5.1. Business Overview
- 14.5.2. Key Revenue (If Available)
- 14.5.3. Recent Developments
- 14.5.4. Key Personnel
- 14.5.5. Key Product/Service Offered
- 14.6. Inbenta Holdings Inc.
- 14.6.1. Business Overview
- 14.6.2. Key Revenue (If Available)
- 14.6.3. Recent Developments
- 14.6.4. Key Personnel
- 14.6.5. Key Product/Service Offered
- 14.7. IBM Corporation
- 14.7.1. Business Overview
- 14.7.2. Key Revenue (If Available)
- 14.7.3. Recent Developments
- 14.7.4. Key Personnel
- 14.7.5. Key Product/Service Offered
- 14.8. Google LLC
- 14.8.1. Business Overview
- 14.8.2. Key Revenue (If Available)
- 14.8.3. Recent Developments
- 14.8.4. Key Personnel
- 14.8.5. Key Product/Service Offered
- 14.9. Haptik Technologies Limited
- 14.9.1. Business Overview
- 14.9.2. Key Revenue (If Available)
- 14.9.3. Recent Developments
- 14.9.4. Key Personnel
- 14.9.5. Key Product/Service Offered
- 14.10. Microsoft Corporation
- 14.10.1. Business Overview
- 14.10.2. Key Revenue (If Available)
- 14.10.3. Recent Developments
- 14.10.4. Key Personnel
- 14.10.5. Key Product/Service Offered
15. Strategic Recommendations
16. About Us & Disclaimer
(Note: The companies list can be customized based on the client requirements.)
