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한글목차
필드 포스 자동화 시장 규모는 향후 수년간 비약적인 성장이 전망됩니다. 2029년에는 CAGR 20.6%로 성장할 전망이며, 100억 6,000만 달러로 성장이 예측됩니다. 예측 기간의 성장은 5G 네트워크 확대, 원격 근무 동향 급증, 지속가능성에 대한 대처 중시, 예측 분석 솔루션 대두, 비즈니스의 세계화에 기인할 것으로 보입니다. 예측 기간 동안 주요 동향으로는 현장 작업의 증강현실 보급, 자율형 현장 로봇으로의 전환, 공급망의 투명성을 높이는 블록체인 부상, 엣지 컴퓨팅의 채택 확대, 데이터 보안 및 프라이버시 중시 등이 있습니다.
클라우드 기반 솔루션의 활용도가 증가함에 따라 필드 포스 자동화 시장의 성장을 이끌어 냅니다. 클라우드 기반 솔루션은 인터넷을 통해 원격 액세스 가능한 소프트웨어와 서비스를 포함하며 확장성, 유연성, 비용 효율성을 제공합니다. 필드 포스 자동화는 원격 액세스, 실시간 데이터 관리, 원활한 시스템 통합을 용이하게 함으로써 이러한 솔루션의 채택을 촉진하고 현장 업무의 운용 효율 및 확장성을 높입니다. 2023년 12월 유럽위원회가 보고한 바와 같이 EU 역내 클라우드 기반 솔루션의 채택은 크게 증가했으며, 2023년에는 4.2% 포인트 상승하여 45.2%의 기업이 클라우드 컴퓨팅 서비스를 채택했습니다. 이러한 동향은 필드 포스 자동화 시장의 확대에 있어서 클라우드 기반 솔루션 영향력의 고조를 뒷받침하고 있습니다.
필드 포스 자동화 분야의 주요 기업은 경쟁력을 강화하기 위해 인공지능(AI) 등의 선진 기술을 도입하는 경향을 강화하고 있습니다. 모바일 워크포스에서의 AI는 AI 주도의 툴과 실시간 데이터를 종업원에게 제공함으로써 종업원의 능력을 높이고, 효율적인 태스크 관리, 관리 업무에 소비하는 시간의 삭감, 수익을 창출하는 서비스의 제공에 집중하는 능력을 향상시킵니다. 예를 들어 미국에 본사를 둔 클라우드 소프트웨어 기업인 세일즈포스는 2023년 8월 AI를 활용한 필드 서비스 플랫폼을 발표했습니다. 이 플랫폼은 AI를 활용한 셀프 서비스 옵션, 작업 효율화 도구, 증강현실 기능, 모바일 견적, 결제 기능 등을 통합해 현장 업무를 변혁합니다. 이러한 혁신은 프로세스를 합리화하고 효율을 높일 뿐만 아니라 서비스 제공을 개선함으로써 고객 경험을 향상시키고 필드 포스 자동화 시장의 생산성을 높입니다.
목차
제1장 주요 요약
제2장 시장 특징
제3장 시장 동향 및 전략
제4장 시장-금리, 인플레이션, 지정학, 코로나, 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오
제5장 세계의 성장 분석 및 전략 분석 프레임워크
세계의 필드 포스 자동화 PESTEL 분석(정치, 사회, 기술, 환경, 법적 요인, 성장 촉진요인 및 억제요인)
최종 이용 산업의 분석
세계의 필드 포스 자동화 시장 : 성장률 분석
세계의 필드 포스 자동화 시장 실적 : 규모 및 성장(2019-2024년)
세계의 필드 포스 자동화 시장 예측 : 규모 및 성장(2024-2029년, 2034년)
세계의 필드포스 자동화 전체 시장 규모(TAM)
제6장 시장 세분화
세계의 필드 포스 자동화 시장 : 컴포넌트별 분석 및 예측(2019-2024년, 2024-2029년, 2034년)
솔루션
서비스
세계의 필드 포스 자동화 시장 : 전개별 분석 및 예측(2019-2024년, 2024-2029년, 2034년)
온프레미스
클라우드
세계의 필드 포스 자동화 시장 : 조직 규모별 분석 및 예측(2019-2024년, 2024-2029년, 2034년)
중소기업
대기업
세계의 필드 포스 자동화 시장 : 업계별 분석 및 예측(2019-2024년, 2024-2029년, 2034년)
정보기술(IT) 및 통신
헬스케어 및 생명과학
제조업
운송 및 물류
건설 및 부동산
에너지 및 유틸리티
기타 업종
세계의 필드 포스 자동화 시장 : 솔루션별 분석 및 예측(2019-2024년, 2024-2029년, 2034년)
소프트웨어(모바일 애플리케이션, 웹 기반 솔루션)
하드웨어(태블릿, 모바일 단말, 웨어러블 디바이스)
클라우드 솔루션
통합 솔루션(API, IoT 통합)
세계의 필드 포스 자동화 시장 : 서비스 유형별 세분화 분석 및 예측(2019-2024년, 2024-2029년, 2034년)
전문 서비스(컨설팅, 시스템 통합, 커스터마이즈)
매니지드 서비스
지원 및 유지보수 서비스
트레이닝 서비스
제7장 지역별 및 국가별 분석
세계의 필드 포스 자동화 시장 : 지역별 분석 및 예측(2019-2024년, 2024-2029년, 2034년)
세계의 필드 포스 자동화 시장 : 국가별 분석 및 예측(2019-2024년, 2024-2029년, 2034년)
제8장 아시아태평양 시장
제9장 중국 시장
제10장 인도 시장
제11장 일본 시장
제12장 호주 시장
제13장 인도네시아 시장
제14장 한국 시장
제15장 서유럽 시장
제16장 영국 시장
제17장 독일 시장
제18장 프랑스 시장
제19장 이탈리아 시장
제20장 스페인 시장
제21장 동유럽 시장
제22장 러시아 시장
제23장 북미 시장
제24장 미국 시장
제25장 캐나다 시장
제26장 남미 시장
제27장 브라질 시장
제28장 중동 시장
제29장 아프리카 시장
제30장 경쟁 구도 및 기업 프로파일
필드 포스 자동화 시장 : 경쟁 구도
필드 포스 자동화 시장 : 기업 프로파일
Microsoft Corporation 개요, 제품 및 서비스, 전략 및 재무 분석
Verizon Communications 개요, 제품 및 서비스, 전략 및 재무 분석
AT&T 개요, 제품 및 서비스, 전략 및 재무 분석
General Electric(GE)개요, 제품 및 서비스, 전략 및 재무 분석
Oracle Corporation 개요, 제품 및 서비스, 전략 및 재무 분석
제31장 기타 주요 기업 및 혁신 기업
SAP SE
Salesforce.com Inc.
Ericsson
BT Global Services
CGI Inc.
Zebra Technologies
Trimble Inc.
PTC Inc.
Channelplay Limited
Industrial and Financial Systems(IFS) AB
Accruent
LeadSquared
Folio3 Software Inc.
ServiceMax
ClickSoftware
제32장 세계 시장 경쟁 벤치마킹 및 대시보드
제33장 주요 인수합병(M&A)
제34장 최근 시장 동향
제35장 시장의 잠재력이 높은 국가, 부문 및 전략
필드 포스 자동화 시장 : 새로운 기회를 제공하는 국가(2029년)
필드 포스 자동화 시장 : 새로운 기회를 제공하는 부문(2029년)
필드 포스 자동화 시장 : 성장 전략(2029년)
시장 동향에 기초한 전략
경쟁 전략
제36장 부록
AJY
영문 목차
영문목차
Field force automation refers to the strategic deployment of digital technologies to streamline and enhance the management and operational aspects of a mobile workforce. This encompasses automating task scheduling, optimizing route planning, facilitating real-time communication, and simplifying data collection and analysis. Industries including manufacturing, utilities, telecommunications, healthcare, and transportation employ these solutions to boost operational efficiency, enhance customer satisfaction, improve productivity, and streamline overall workflows. These automation tools are integral in transforming field operations into more dynamic, efficient, and responsive components of the business.
Field force automation components fall into two main categories such as solutions and services. The solutions component encompasses software applications or platforms aimed at optimizing various field operations activities such as workforce management, task scheduling, data gathering, and communication. These solutions are implemented via on-premise or cloud-based deployment options. These field force automation solutions cater to businesses of all sizes, from small and medium enterprises (SMEs) to large enterprises. They are extensively utilized across multiple industry verticals including IT and telecom, healthcare and life sciences, manufacturing, transportation and logistics, construction and real estate, and energy and utilities, among others.
The field force automation market research report is one of a series of new reports from The Business Research Company that provides field force automation market statistics, including field force automation industry global market size, regional shares, competitors with a field force automation market share, detailed field force automation market segments, market trends and opportunities, and any further data you may need to thrive in the field force automation industry. This field force automation market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry
The field force automation market size has grown exponentially in recent years. It will grow from $3.94 billion in 2024 to $4.76 billion in 2025 at a compound annual growth rate (CAGR) of 20.9%. The growth in the historic period can be attributed to rising demand for workforce optimization, need for real-time data access, growth in mobile connectivity, increasing focus on customer satisfaction, adoption of cloud computing.
The field force automation market size is expected to see exponential growth in the next few years. It will grow to $10.06 billion in 2029 at a compound annual growth rate (CAGR) of 20.6%. The growth in the forecast period can be attributed to expansion of 5G networks, surge in remote working trends, emphasis on sustainability initiatives, rise of predictive analytics solutions, globalization of businesses. Major trends in the forecast period include proliferation of augmented reality for field operations, shift towards autonomous field robots, rise of blockchain for supply chain transparency, increased adoption of edge computing, focus on data security and privacy.
The increasing utilization of cloud-based solutions is set to drive growth in the field force automation market. Cloud-based solutions, which entail software or services accessible remotely via the internet, offer scalability, flexibility, and cost efficiency. Field force automation enhances the adoption of these solutions by facilitating remote access, real-time data management, and seamless system integration, thereby boosting operational efficiency and scalability in field operations. As reported by the European Commission in December 2023, cloud-based solution adoption within the EU has seen a significant uptick, rising by 4.2 percentage points in 2023, with 45.2% of enterprises adopting cloud computing services, an increase from previous years. This trend underscores the growing influence of cloud-based solutions on the expansion of the field force automation market.
Leading companies in the field force automation sector are increasingly incorporating advanced technologies such as artificial intelligence (AI) to enhance their competitive standing. AI in the mobile workforce empowers employees by providing them with AI-driven tools and real-time data, which enhances their ability to efficiently manage tasks, reduce time spent on administrative duties, and focus on delivering services that generate revenue. For example, in August 2023, Salesforce Inc., a US-based cloud software company, launched an AI-powered field service platform. This platform integrates AI-driven self-service options, workforce efficiency tools, augmented reality features, mobile quoting, and payment functionalities, thereby transforming field operations. These innovations not only streamline processes and boost efficiency but also improve service delivery, thereby enhancing customer experiences and boosting productivity within the field force automation market.
In August 2023, Accenture, a professional services firm based in Ireland, acquired ATI Solutions Group (ATI), an Australian consulting company, for an undisclosed amount. This acquisition enhances Accenture's capabilities in operational technology, automation, and remote operations, particularly bolstering its presence in West Australia, a region with a substantial demand for specialized digital and industrial skills. ATI Solutions Group Pty Ltd. specializes in providing services to the mining, energy, and rail sectors, including field force automation products, further strengthening Accenture's offerings in the field force automation sector.
Major companies operating in the field force automation market are Microsoft Corporation, Verizon Communications, AT&T, General Electric (GE), Oracle Corporation, SAP SE, Salesforce.com Inc., Ericsson, BT Global Services, CGI Inc., Zebra Technologies, Trimble Inc., PTC Inc., Channelplay Limited, Industrial and Financial Systems (IFS) AB, Accruent, LeadSquared, Folio3 Software Inc., ServiceMax, ClickSoftware, Astea International Inc., Nimap Infotech, IBCS Group, Mize Inc., MACmobile Pty Ltd., Acumatica Inc., Kloudq Technologies Ltd., Retriever Communications, Appobile Labs, FieldEZ Technologies
North America was the largest region in the field force automation market in 2024. Asia Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the field force automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the field force automation market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The field force automation market consists of revenues earned by entities by providing services such as real-time communication, analytics, integration, and automation solutions, etc. The market value includes the value of related goods sold by the service provider or included within the service offering. The field force automation market also includes sales of technologies such as mobile applications, global positioning system (GPS) tracking systems, Internet of Things (IoT) devices, real-time data analytics tools, integrated software, etc. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Field Force Automation Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on field force automation market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
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Where is the largest and fastest growing market for field force automation ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The field force automation market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:
The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope
Markets Covered:1) By Component: Solutions; Services
2) By Deployment: On-Premise; Cloud
3) By Organization Size: Small And Medium Enterprises (SMEs); Large Enterprises
4) By Vertical: Information Technology (IT) And Telecom; Healthcare And Life Sciences; Manufacturing; Transportation And Logistics; Construction And Real Estate; Energy And Utilities; Other Verticals
2) By Services: Professional Services (Consulting, System Integration, Customization); Managed Services; Support And Maintenance Services; Training Services
Companies Mentioned: Microsoft Corporation; Verizon Communications; AT&T; General Electric (GE); Oracle Corporation
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.
Table of Contents
1. Executive Summary
2. Field Force Automation Market Characteristics
3. Field Force Automation Market Trends And Strategies
4. Field Force Automation Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market
5. Global Field Force Automation Growth Analysis And Strategic Analysis Framework
5.1. Global Field Force Automation PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Field Force Automation Market Growth Rate Analysis
5.4. Global Field Force Automation Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Field Force Automation Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Field Force Automation Total Addressable Market (TAM)
6. Field Force Automation Market Segmentation
6.1. Global Field Force Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Solutions
Services
6.2. Global Field Force Automation Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
On-Premise
Cloud
6.3. Global Field Force Automation Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Small And Medium Enterprises (SMEs)
Large Enterprises
6.4. Global Field Force Automation Market, Segmentation By Vertical, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Information Technology (IT) And Telecom
Healthcare And Life Sciences
Manufacturing
Transportation And Logistics
Construction And Real Estate
Energy And Utilities
Other Verticals
6.5. Global Field Force Automation Market, Sub-Segmentation Of Solutions, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
