세계의 클라우드 필드 서비스 관리 시장 보고서(2025년)
Cloud Field Service Management Global Market Report 2025
상품코드 : 1682090
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 200 Pages
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한글목차

클라우드 필드 서비스 관리 시장 규모는 향후 수년간 급성장이 전망됩니다. 2029년에는 CAGR 15.6%로 성장할 전망이며, 128억 5,000만 달러로 성장이 예측됩니다. 예측 기간의 성장은 인더스트리 4.0의 채용 증가, 원격 솔루션, 기술 진보, AI 및 ML과의 통합, 모바일 워크포스 관리 등에 기인할 것으로 보입니다. 예측 기간 주요 동향에는 AI 통합, 사물인터넷 통합, 클라우드 기반 솔루션, 블록체인 기술, 지속적인 소프트웨어 업데이트가 포함됩니다.

원격 근무의 채용 확대가 향후 클라우드 필드 서비스 관리 시장의 확대를 견인할 것으로 예상됩니다. 원격 근무란, 종업원이 기존 오피스 환경 이외의 장소에서 직무를 수행하는 근무 형태를 말합니다. 이러한 원격 근무로의 전환은, 고용자 및 종업원 쌍방에 있어서 비용 삭감, 워크 라이프 밸런스의 향상, 종래와는 다른 근무 모델의 수용 확대 등, 여러가지 이점에 의해서 추진되고 있습니다. 클라우드 필드 서비스 관리는 접근성, 커뮤니케이션, 모니터링, 리소스 최적화, 고객 서비스, 유연성을 제공함으로써 원격 근무를 지원하는 데 필요한 도구 및 기능을 제공합니다. 예를 들어 2023년 2월 소셜미디어 관리에 특화된 소프트웨어 애플리케이션과 온라인 서비스를 제공하는 미국 버퍼사의 보고서에 따르면 응답자의 98%가 남은 경력에서 최소 시간제로 원격 근무를 원하며 2022년 97%에서 약간 증가한 것으로 나타났습니다. 게다가 응답자의 98%가 원격 근무를 다른 사람에게 권하고 싶다고 응답해 전년의 97%에서 증가했습니다. 그 결과 원격 근무 채용이 증가하고 있으며 클라우드 필드 서비스 관리 시장의 성장을 견인하고 있습니다.

클라우드 필드 서비스 관리 시장의 유력 기업은 특히 DataGuide와 같은 사물인터넷(IoT) 통합의 기술적 진보에 주력하고 있습니다. DataGuide는 통합된 데이터 캡처와 보고서 생성 기능을 포함하여 수집된 데이터와 그 사용 목적에 대한 포괄적인 정보를 고객에게 제공합니다. 이것은 정책 및 데이터, 서비스 아웃렛 데이터 항목, 혹은 인쇄 및 판촉 항목 등, 다양한 측면을 포함합니다. 예를 들면, 2022년 6월, 미국을 거점으로 하는 서비스 실행 관리 회사인 Servicemax Technologies Private Limited는 DataGuide를 발표했습니다. 이 솔루션은 효율적인 인쇄 관리 시스템과 포괄적인 인쇄 및 판촉 아이템 솔루션을 제공하며 효과적인 도입을 위한 모범 사례를 준수하면서 필드 서비스 자동화 제품과 원활하게 통합합니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향 및 전략

제4장 시장-금리, 인플레이션, 지정학, 코로나, 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석 및 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별 및 국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도 및 기업 프로파일

제31장 기타 주요 기업 및 혁신 기업

제32장 세계 시장 경쟁 벤치마킹 및 대시보드

제33장 주요 인수합병(M&A)

제34장 최근 시장 동향

제35장 시장의 잠재력이 높은 국가, 부문 및 전략

제36장 부록

AJY
영문 목차

영문목차

Cloud field service management refers to a software solution crafted to optimize and streamline field service operations through the utilization of cloud computing technology. These services encompass a broad spectrum of activities including consultations, sales, repairs, maintenance, and customer support. When compared to traditional on-premises solutions, cloud-based approaches offer several benefits and considerations.

The primary components of cloud field service management include solutions and services. Solutions comprise software platforms or suites of tools engineered to streamline and enhance field service operations. These solutions are deployed via public cloud, private cloud, or hybrid cloud environments. They cater to diverse organizations ranging from large enterprises to small and medium-sized enterprises (SMEs), spanning various verticals such as manufacturing, transportation and logistics, construction and real estate, energy and utilities, healthcare and life sciences, retail and consumer goods, banking, financial services, insurance, telecommunications, and others.

The cloud field service management market research report is one of a series of new reports from The Business Research Company that provides cloud field service management market statistics, including cloud field service management industry global market size, regional shares, competitors with a cloud field service management market share, detailed cloud field service management market segments, market trends and opportunities, and any further data you may need to thrive in the cloud field service management industry. This cloud field service management market research report delivers a complete perspective on everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The cloud field service management market size has grown rapidly in recent years. It will grow from $6.21 billion in 2024 to $7.21 billion in 2025 at a compound annual growth rate (CAGR) of 15.9%. The growth in the historic period can be attributed to increased cloud-based solutions, rise in the demand for mobility with IoT, utilization of data analytics, utilization of data analytics, shifting focus towards enhancing customer experience.

The cloud field service management market size is expected to see rapid growth in the next few years. It will grow to $12.85 billion in 2029 at a compound annual growth rate (CAGR) of 15.6%. The growth in the forecast period can be attributed to increasing industry 4.0 adoption, remote solutions, technological advancements, integration with AI and ML, mobile workforce management. Major trends in the forecast period include integration of AI, internet of things integration, cloud-based solutions, blockchain technology, continuous software updates.

The growing adoption of remote work is expected to drive the expansion of the cloud field service management market in the future. Remote work refers to a work arrangement where employees carry out their job responsibilities from a location outside of the traditional office environment. This shift toward remote work is driven by various advantages, including cost savings for both employers and employees, better work-life balance, and increased acceptance of non-traditional work models. Cloud field service management offers the necessary tools and capabilities to support remote work by providing accessibility, communication, monitoring, resource optimization, customer service, and flexibility. For example, in February 2023, a report by Buffer, a US-based software application and online service focused on social media management, revealed that 98% of respondents wanted to work remotely, at least part-time, for the rest of their careers, a slight increase from 97% in 2022. Moreover, 98% of respondents said they would recommend remote work to others, up from 97% the previous year. As a result, the increasing adoption of remote work is driving the growth of the cloud field service management market.

Prominent companies in the cloud field service management market are concentrating on technological advancements, particularly in Internet of Things (IoT) integration, such as DataGuide. DataGuide encompasses integrated data capture and report generation capabilities, providing customers with comprehensive information about the collected data and its intended use. This encompasses various aspects such as policy data, service outlet data items, or even printing and promotional items. For example, in June 2022, Servicemax Technologies Private Limited, a US-based service execution management company, launched DataGuide. This solution offers efficient print management system and comprehensive printing and promotional item solutions, seamlessly integrating with field service automation products while adhering to best practices for effective implementation.

In October 2023, Oracle Corp., a US-based technology company, finalized the acquisition of Next Technik for an undisclosed sum. This strategic acquisition aims to enhance Oracle Corp.'s capacity to provide NetSuite customers with field service management capabilities that streamline operations, automate key processes, deliver real-time insights, reduce operational costs, and enhance both revenue and profit margins. Next Technik, an Australia-based NetSuite SuiteCloud Development company, specializes in offering field service management solutions encompassing schedule and dispatch, reporting and analytics, and inventory and return management.

Major companies operating in the cloud field service management market are Microsoft Corporation, International Business Machine Corporation, Oracle Corp., Broadcom Inc., SAP SE, Salesforce Inc., Intuit Inc., ServiceNow Inc., Atlassian Corp., SolarWinds Corp., Work Wave LLC, Dispatch, ServiceMax Inc., Jobber, Cherwell Software LLC, Housecall Pro, Astea International Inc., Acumatica Inc., FieldEdge, FieldEZ Technologies Inc., FieldAware Inc., Mhelpdesk Inc., Kickserv Inc., MSI Data, Innovapptive Global Solutions Pvt. Ltd.

North America was the largest region in the cloud field service management market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the cloud field service management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the cloud field service management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The cloud field service management market consists of revenues earned by entities providing services such as inventory management, centralized data storage, mobile accessibility, work order management, scheduling, and vehicle tracking. The market value includes the value of related goods sold by the service provider or included within the service offering. The cloud field service management market also includes sales of cloud-based field service management software, mobile field service applications, product lifecycle management, warranty and service contracts, and AI-powered field service platforms. Values in this market are 'factory gate' values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Cloud Field Service Management Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on cloud field service management market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for cloud field service management ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The cloud field service management market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

Scope

Table of Contents

1. Executive Summary

2. Cloud Field Service Management Market Characteristics

3. Cloud Field Service Management Market Trends And Strategies

4. Cloud Field Service Management Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market

5. Global Cloud Field Service Management Growth Analysis And Strategic Analysis Framework

6. Cloud Field Service Management Market Segmentation

7. Cloud Field Service Management Market Regional And Country Analysis

8. Asia-Pacific Cloud Field Service Management Market

9. China Cloud Field Service Management Market

10. India Cloud Field Service Management Market

11. Japan Cloud Field Service Management Market

12. Australia Cloud Field Service Management Market

13. Indonesia Cloud Field Service Management Market

14. South Korea Cloud Field Service Management Market

15. Western Europe Cloud Field Service Management Market

16. UK Cloud Field Service Management Market

17. Germany Cloud Field Service Management Market

18. France Cloud Field Service Management Market

19. Italy Cloud Field Service Management Market

20. Spain Cloud Field Service Management Market

21. Eastern Europe Cloud Field Service Management Market

22. Russia Cloud Field Service Management Market

23. North America Cloud Field Service Management Market

24. USA Cloud Field Service Management Market

25. Canada Cloud Field Service Management Market

26. South America Cloud Field Service Management Market

27. Brazil Cloud Field Service Management Market

28. Middle East Cloud Field Service Management Market

29. Africa Cloud Field Service Management Market

30. Cloud Field Service Management Market Competitive Landscape And Company Profiles

31. Cloud Field Service Management Market Other Major And Innovative Companies

32. Global Cloud Field Service Management Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Cloud Field Service Management Market

34. Recent Developments In The Cloud Field Service Management Market

35. Cloud Field Service Management Market High Potential Countries, Segments and Strategies

36. Appendix

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