한글목차

IT 서비스 시장, 2024-2028년

IT 서비스 시장은 2023-2028년에 6,765억 달러, 예측 기간 중 CAGR은 8.64%로 성장할 것으로 예측됩니다. IT 서비스 시장의 전체적인 분석, 시장 규모·예측, 동향, 성장 촉진요인, 과제, 약 25개 벤더를 다룬 벤더 분석 등을 게재하고 있습니다.

이 보고서는 현재의 시장 시나리오, 최신 동향 및 성장요인, 전체 시장 환경에 대한 최신 분석을 제공합니다. 이 시장은 정보 관리에서 AI 채택 증가, 은행 및 금융 서비스 보험(BFSI) 부문의 성장과 친환경 구상, IoT 및 빅데이터 운영에 대한 수요 증가에 의해 주도되고 있습니다.

본 조사에서는 클라우드 기반 플랫폼의 출현이 향후 수년간 IT 서비스 시장의 성장을 가속하는 주요 요인 중 하나로 분석됩니다. 또한 IT 부문의 매니지드 서비스 수요의 급증과 정보 프로바이더가 제공하는 서비스에 빅데이터를 통합하는 것도 시장의 큰 수요로 이어질 것으로 보입니다.

목차

제1장 개요

• 시장 개요

제2장 시장 구도

• 시장 에코시스템
• 시장의 특징
• 밸류체인 분석

제3장 시장 규모

• 시장의 정의
• 시장 부문 분석
• 시장 규모 2023년
• 시장 전망 2023-2028년

제4장 시장 규모 실적

• 세계의 IT 서비스 시장 2018-2022년
• 최종사용자별 부문 분석 2018-2022년
• 서비스별 부문 분석 2018-2022년
• 지역별 부문 분석 2018-2022년
• 국가별 부문 분석 2018-2022년

제5장 Five Forces 분석

• Five Forces 요약
• 바이어의 교섭력
• 공급 기업의 교섭력
• 신규 진출업체의 위협
• 대체품의 위협
• 경쟁의 위협
• 시장 현황

제6장 시장 세분화 : 최종사용자별

• 시장 부문
• 비교 : 최종사용자별
• 기술과 통신 : 시장 규모와 예측 2023-2028년
• BFSI : 시장 규모와 예측 2023-2028년
• 여행과 접객(Hoapitality) : 시장 규모와 예측 2023-2028년
• 의료 : 시장 규모와 예측 2023-2028년
• 기타 : 시장 규모와 예측 2023-2028년
• 시장 기회 : 최종사용자별

제7장 시장 세분화 : 서비스별

• 시장 부문
• 비교 : 서비스별
• IT 컨설팅 서비스 : 시장 규모와 예측 2023-2028년
• 인터넷 서비스와 인프라 : 시장 규모와 예측 2023-2028년
• 데이터 처리와 아웃소싱 서비스 : 시장 규모와 예측 2023-2028년
• 시장 기회 : 서비스별

제8장 고객 상황

• 고객 상황 개요

제9장 지역별 상황

• 지역별 세분화
• 비교 : 지역별
• 아시아태평양 : 시장 규모와 예측 2023-2028년
• 북미 : 시장 규모와 예측 2023-2028년
• 유럽 : 시장 규모와 예측 2023-2028년
• 남미 : 시장 규모와 예측 2023-2028년
• 중동 및 아프리카 : 시장 규모와 예측 2023-2028년
• 미국 : 시장 규모와 예측 2023-2028년
• 중국 : 시장 규모와 예측 2023-2028년
• 인도 : 시장 규모와 예측 2023-2028년
• 일본 : 시장 규모와 예측 2023-2028년
• 영국 : 시장 규모와 예측 2023-2028년
• 지역 상황에 의한 시장 기회

제10장 촉진요인·과제·기회·억제요인

• 시장 성장 촉진요인
• 시장이 해결해야 할 과제
• 촉진요인과 과제의 영향
• 시장 기회·억제요인

제11장 경쟁 구도

• 개요
• 경쟁 구도
• 혼란 상황
• 산업 리스크

제12장 경쟁 분석

• 기업 개요
• 기업의 시장 포지셔닝
• Accenture Plc
• Amazon.com Inc.
• Avaya LLC
• Broadcom Inc.
• Cisco Systems Inc.
• Cognizant Technology Solutions Corp.
• Dell Technologies Inc.
• DXC Technology Co.
• Fortinet Inc.
• Hewlett Packard Enterprise Co
• Huawei Technologies Co. Ltd.
• International Business Machines Corp.
• Juniper Networks Inc.
• Microsoft Corp.
• Oracle Corp.

제13장 부록

영문목차

IT Services Market 2024-2028

The it services market is forecasted to grow by USD 676.5 bn during 2023-2028, accelerating at a CAGR of 8.64% during the forecast period. The report on the it services market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by rising adoption of AI in information management, growing banking, financial services and insurance (BFSI) sector and go-green initiatives, and growing demand for IOT and big data operations.

Technavio's IT services market is segmented as below:

By End-user

• Technology and telecommunication
• BFSI
• Travel and hospitality
• Healthcare
• Others

By Service

• IT consulting services
• Internet services and infrastructure
• Data processing and outsources services

By Geographical Landscape

• APAC
• North America
• Europe
• South America
• Middle East and Africa

This study identifies the emergence of cloud-based platforms as one of the prime reasons driving the it services market growth during the next few years. Also, surge in demand for managed services in IT sectors and integration of big data in information provider offerings will lead to sizable demand in the market.

The report on the it services market covers the following areas:

• It Services Market sizing
• It Services Market forecast
• It Services Market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading it services market vendors that include Accenture PLC, Amazon.com Inc., Avaya LLC, Broadcom Inc., Cisco Systems Inc., Cognizant Technology Solutions Corp., Dell Technologies Inc., DXC Technology Co., Fortinet Inc., Fujitsu Ltd., Hewlett Packard Enterprise Co, Huawei Technologies Co. Ltd., International Business Machines Corp., Infosys Ltd., Juniper Networks Inc., Larsen and Toubro Ltd., Microsoft Corp., Nokia Corp., Oracle Corp., and Tata Consultancy Services Ltd.. Also, the it services market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary

• 1.1 Market overview
  • Executive Summary - Chart on Market Overview
  • Executive Summary - Data Table on Market Overview
  • Executive Summary - Chart on Global Market Characteristics
  • Executive Summary - Chart on Market By Geographical Landscape
  • Executive Summary - Chart on Market Segmentation by End-user
  • Executive Summary - Chart on Market Segmentation by Service
  • Executive Summary - Chart on Incremental Growth
  • Executive Summary - Data Table on Incremental Growth
  • Executive Summary - Chart on Company Market Positioning

2 Market Landscape

• 2.1 Market ecosystem
  • Parent Market
  • Data Table on - Parent Market
• 2.2 Market characteristics
  • Market characteristics analysis
• 2.3 Value chain analysis
  • Value Chain Analysis

3 Market Sizing

• 3.1 Market definition
  • Offerings of companies included in the market definition
• 3.2 Market segment analysis
  • Market segments
• 3.3 Market size 2023
• 3.4 Market outlook: Forecast for 2023-2028
  • Chart on Global - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Global - Market size and forecast 2023-2028 ($ billion)
  • Chart on Global Market: Year-over-year growth 2023-2028 (%)
  • Data Table on Global Market: Year-over-year growth 2023-2028 (%)

4 Historic Market Size

• 4.1 Global IT Services Market 2018 - 2022
  • Historic Market Size - Data Table on Global IT Services Market 2018 - 2022 ($ billion)
• 4.2 End-user segment analysis 2018 - 2022
  • Historic Market Size - End-user Segment 2018 - 2022 ($ billion)
• 4.3 Service segment analysis 2018 - 2022
  • Historic Market Size - Service Segment 2018 - 2022 ($ billion)
• 4.4 Geography segment analysis 2018 - 2022
  • Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
• 4.5 Country segment analysis 2018 - 2022
  • Historic Market Size - Country Segment 2018 - 2022 ($ billion)

5 Five Forces Analysis

• 5.1 Five forces summary
  • Five forces analysis - Comparison between 2023 and 2028
• 5.2 Bargaining power of buyers
  • Bargaining power of buyers - Impact of key factors 2023 and 2028
• 5.3 Bargaining power of suppliers
  • Bargaining power of suppliers - Impact of key factors in 2023 and 2028
• 5.4 Threat of new entrants
  • Threat of new entrants - Impact of key factors in 2023 and 2028
• 5.5 Threat of substitutes
  • Threat of substitutes - Impact of key factors in 2023 and 2028
• 5.6 Threat of rivalry
  • Threat of rivalry - Impact of key factors in 2023 and 2028
• 5.7 Market condition
  • Chart on Market condition - Five forces 2023 and 2028

6 Market Segmentation by End-user

• 6.1 Market segments
  • Chart on End-user - Market share 2023-2028 (%)
  • Data Table on End-user - Market share 2023-2028 (%)
• 6.2 Comparison by End-user
  • Chart on Comparison by End-user
  • Data Table on Comparison by End-user
• 6.3 Technology and telecommunication - Market size and forecast 2023-2028
  • Chart on Technology and telecommunication - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Technology and telecommunication - Market size and forecast 2023-2028 ($ billion)
  • Chart on Technology and telecommunication - Year-over-year growth 2023-2028 (%)
  • Data Table on Technology and telecommunication - Year-over-year growth 2023-2028 (%)
• 6.4 BFSI - Market size and forecast 2023-2028
  • Chart on BFSI - Market size and forecast 2023-2028 ($ billion)
  • Data Table on BFSI - Market size and forecast 2023-2028 ($ billion)
  • Chart on BFSI - Year-over-year growth 2023-2028 (%)
  • Data Table on BFSI - Year-over-year growth 2023-2028 (%)
• 6.5 Travel and hospitality - Market size and forecast 2023-2028
  • Chart on Travel and hospitality - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Travel and hospitality - Market size and forecast 2023-2028 ($ billion)
  • Chart on Travel and hospitality - Year-over-year growth 2023-2028 (%)
  • Data Table on Travel and hospitality - Year-over-year growth 2023-2028 (%)
• 6.6 Healthcare - Market size and forecast 2023-2028
  • Chart on Healthcare - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Healthcare - Market size and forecast 2023-2028 ($ billion)
  • Chart on Healthcare - Year-over-year growth 2023-2028 (%)
  • Data Table on Healthcare - Year-over-year growth 2023-2028 (%)
• 6.7 Others - Market size and forecast 2023-2028
  • Chart on Others - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Others - Market size and forecast 2023-2028 ($ billion)
  • Chart on Others - Year-over-year growth 2023-2028 (%)
  • Data Table on Others - Year-over-year growth 2023-2028 (%)
• 6.8 Market opportunity by End-user
  • Market opportunity by End-user ($ billion)
  • Data Table on Market opportunity by End-user ($ billion)

7 Market Segmentation by Service

• 7.1 Market segments
  • Chart on Service - Market share 2023-2028 (%)
  • Data Table on Service - Market share 2023-2028 (%)
• 7.2 Comparison by Service
  • Chart on Comparison by Service
  • Data Table on Comparison by Service
• 7.3 IT consulting services - Market size and forecast 2023-2028
  • Chart on IT consulting services - Market size and forecast 2023-2028 ($ billion)
  • Data Table on IT consulting services - Market size and forecast 2023-2028 ($ billion)
  • Chart on IT consulting services - Year-over-year growth 2023-2028 (%)
  • Data Table on IT consulting services - Year-over-year growth 2023-2028 (%)
• 7.4 Internet services and infrastructure - Market size and forecast 2023-2028
  • Chart on Internet services and infrastructure - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Internet services and infrastructure - Market size and forecast 2023-2028 ($ billion)
  • Chart on Internet services and infrastructure - Year-over-year growth 2023-2028 (%)
  • Data Table on Internet services and infrastructure - Year-over-year growth 2023-2028 (%)
• 7.5 Data processing and outsources services - Market size and forecast 2023-2028
  • Chart on Data processing and outsources services - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Data processing and outsources services - Market size and forecast 2023-2028 ($ billion)
  • Chart on Data processing and outsources services - Year-over-year growth 2023-2028 (%)
  • Data Table on Data processing and outsources services - Year-over-year growth 2023-2028 (%)
• 7.6 Market opportunity by Service
  • Market opportunity by Service ($ billion)
  • Data Table on Market opportunity by Service ($ billion)

8 Customer Landscape

• 8.1 Customer landscape overview
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

9 Geographic Landscape

• 9.1 Geographic segmentation
  • Chart on Market share By Geographical Landscape 2023-2028 (%)
  • Data Table on Market share By Geographical Landscape 2023-2028 (%)
• 9.2 Geographic comparison
  • Chart on Geographic comparison
  • Data Table on Geographic comparison
• 9.3 APAC - Market size and forecast 2023-2028
  • Chart on APAC - Market size and forecast 2023-2028 ($ billion)
  • Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
  • Chart on APAC - Year-over-year growth 2023-2028 (%)
  • Data Table on APAC - Year-over-year growth 2023-2028 (%)
• 9.4 North America - Market size and forecast 2023-2028
  • Chart on North America - Market size and forecast 2023-2028 ($ billion)
  • Data Table on North America - Market size and forecast 2023-2028 ($ billion)
  • Chart on North America - Year-over-year growth 2023-2028 (%)
  • Data Table on North America - Year-over-year growth 2023-2028 (%)
• 9.5 Europe - Market size and forecast 2023-2028
  • Chart on Europe - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
  • Chart on Europe - Year-over-year growth 2023-2028 (%)
  • Data Table on Europe - Year-over-year growth 2023-2028 (%)
• 9.6 South America - Market size and forecast 2023-2028
  • Chart on South America - Market size and forecast 2023-2028 ($ billion)
  • Data Table on South America - Market size and forecast 2023-2028 ($ billion)
  • Chart on South America - Year-over-year growth 2023-2028 (%)
  • Data Table on South America - Year-over-year growth 2023-2028 (%)
• 9.7 Middle East and Africa - Market size and forecast 2023-2028
  • Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
  • Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
  • Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
• 9.8 US - Market size and forecast 2023-2028
  • Chart on US - Market size and forecast 2023-2028 ($ billion)
  • Data Table on US - Market size and forecast 2023-2028 ($ billion)
  • Chart on US - Year-over-year growth 2023-2028 (%)
  • Data Table on US - Year-over-year growth 2023-2028 (%)
• 9.9 China - Market size and forecast 2023-2028
  • Chart on China - Market size and forecast 2023-2028 ($ billion)
  • Data Table on China - Market size and forecast 2023-2028 ($ billion)
  • Chart on China - Year-over-year growth 2023-2028 (%)
  • Data Table on China - Year-over-year growth 2023-2028 (%)
• 9.10 India - Market size and forecast 2023-2028
  • Chart on India - Market size and forecast 2023-2028 ($ billion)
  • Data Table on India - Market size and forecast 2023-2028 ($ billion)
  • Chart on India - Year-over-year growth 2023-2028 (%)
  • Data Table on India - Year-over-year growth 2023-2028 (%)
• 9.11 Japan - Market size and forecast 2023-2028
  • Chart on Japan - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
  • Chart on Japan - Year-over-year growth 2023-2028 (%)
  • Data Table on Japan - Year-over-year growth 2023-2028 (%)
• 9.12 UK - Market size and forecast 2023-2028
  • Chart on UK - Market size and forecast 2023-2028 ($ billion)
  • Data Table on UK - Market size and forecast 2023-2028 ($ billion)
  • Chart on UK - Year-over-year growth 2023-2028 (%)
  • Data Table on UK - Year-over-year growth 2023-2028 (%)
• 9.13 Market opportunity By Geographical Landscape
  • Market opportunity By Geographical Landscape ($ billion)
  • Data Tables on Market opportunity By Geographical Landscape ($ billion)

10 Drivers, Challenges, and Opportunity/Restraints

• 10.1 Market drivers
• 10.2 Market challenges
• 10.3 Impact of drivers and challenges
  • Impact of drivers and challenges in 2023 and 2028
• 10.4 Market opportunities/restraints

11 Competitive Landscape

• 11.1 Overview
• 11.2 Competitive Landscape
  • Overview on criticality of inputs and factors of differentiation
• 11.3 Landscape disruption
  • Overview on factors of disruption
• 11.4 Industry risks
  • Impact of key risks on business

12 Competitive Analysis

• 12.1 Companies profiled
  • Companies covered
• 12.2 Market positioning of companies
  • Matrix on companies position and classification
• 12.3 Accenture Plc
  • Accenture Plc - Overview
  • Accenture Plc - Business segments
  • Accenture Plc - Key news
  • Accenture Plc - Key offerings
  • Accenture Plc - Segment focus
• 12.4 Amazon.com Inc.
  • Amazon.com Inc. - Overview
  • Amazon.com Inc. - Business segments
  • Amazon.com Inc. - Key news
  • Amazon.com Inc. - Key offerings
  • Amazon.com Inc. - Segment focus
• 12.5 Avaya LLC
  • Avaya LLC - Overview
  • Avaya LLC - Product / Service
  • Avaya LLC - Key news
  • Avaya LLC - Key offerings
• 12.6 Broadcom Inc.
  • Broadcom Inc. - Overview
  • Broadcom Inc. - Business segments
  • Broadcom Inc. - Key news
  • Broadcom Inc. - Key offerings
  • Broadcom Inc. - Segment focus
• 12.7 Cisco Systems Inc.
  • Cisco Systems Inc. - Overview
  • Cisco Systems Inc. - Business segments
  • Cisco Systems Inc. - Key news
  • Cisco Systems Inc. - Key offerings
  • Cisco Systems Inc. - Segment focus
• 12.8 Cognizant Technology Solutions Corp.
  • Cognizant Technology Solutions Corp. - Overview
  • Cognizant Technology Solutions Corp. - Business segments
  • Cognizant Technology Solutions Corp. - Key news
  • Cognizant Technology Solutions Corp. - Key offerings
  • Cognizant Technology Solutions Corp. - Segment focus
• 12.9 Dell Technologies Inc.
  • Dell Technologies Inc. - Overview
  • Dell Technologies Inc. - Business segments
  • Dell Technologies Inc. - Key news
  • Dell Technologies Inc. - Key offerings
  • Dell Technologies Inc. - Segment focus
• 12.10 DXC Technology Co.
  • DXC Technology Co. - Overview
  • DXC Technology Co. - Business segments
  • DXC Technology Co. - Key news
  • DXC Technology Co. - Key offerings
  • DXC Technology Co. - Segment focus
• 12.11 Fortinet Inc.
  • Fortinet Inc. - Overview
  • Fortinet Inc. - Product / Service
  • Fortinet Inc. - Key news
  • Fortinet Inc. - Key offerings
• 12.12 Hewlett Packard Enterprise Co
  • Hewlett Packard Enterprise Co - Overview
  • Hewlett Packard Enterprise Co - Business segments
  • Hewlett Packard Enterprise Co - Key news
  • Hewlett Packard Enterprise Co - Key offerings
  • Hewlett Packard Enterprise Co - Segment focus
• 12.13 Huawei Technologies Co. Ltd.
  • Huawei Technologies Co. Ltd. - Overview
  • Huawei Technologies Co. Ltd. - Product / Service
  • Huawei Technologies Co. Ltd. - Key news
  • Huawei Technologies Co. Ltd. - Key offerings
• 12.14 International Business Machines Corp.
  • International Business Machines Corp. - Overview
  • International Business Machines Corp. - Business segments
  • International Business Machines Corp. - Key news
  • International Business Machines Corp. - Key offerings
  • International Business Machines Corp. - Segment focus
• 12.15 Juniper Networks Inc.
  • Juniper Networks Inc. - Overview
  • Juniper Networks Inc. - Product / Service
  • Juniper Networks Inc. - Key news
  • Juniper Networks Inc. - Key offerings
• 12.16 Microsoft Corp.
  • Microsoft Corp. - Overview
  • Microsoft Corp. - Business segments
  • Microsoft Corp. - Key news
  • Microsoft Corp. - Key offerings
  • Microsoft Corp. - Segment focus
• 12.17 Oracle Corp.
  • Oracle Corp. - Overview
  • Oracle Corp. - Business segments
  • Oracle Corp. - Key news
  • Oracle Corp. - Key offerings
  • Oracle Corp. - Segment focus

13 Appendix

• 13.1 Scope of the report
• 13.2 Inclusions and exclusions checklist
  • Inclusions checklist
  • Exclusions checklist
• 13.3 Currency conversion rates for US$
  • Currency conversion rates for US$
• 13.4 Research methodology
  • Research methodology
• 13.5 Data procurement
  • Information sources
• 13.6 Data validation
  • Data validation
• 13.7 Validation techniques employed for market sizing
  • Validation techniques employed for market sizing
• 13.8 Data synthesis
  • Data synthesis
• 13.9 360 degree market analysis
  • 360 degree market analysis
• 13.10 List of abbreviations
  • List of abbreviations