텍스트 분석 시장 보고서 : 전개 모델, 조직 규모, 용도, 최종사용자, 지역별(2025-2033년)
Text Analytics Market Report by Deployment Model, Organization Size, Application, End User, and Region 2025-2033
상품코드:1819865
리서치사:IMARC
발행일:2025년 09월
페이지 정보:영문 135 Pages
라이선스 & 가격 (부가세 별도)
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한글목차
세계 텍스트 분석 시장 규모는 2024년 101억 달러에 달했습니다. 향후 IMARC Group은 2033년까지 이 시장이 355억 달러에 달하고, 2025-2033년 15%의 연평균 성장률(CAGR)을 보일 것으로 전망하고 있습니다. 시장에는 빅데이터 분석 및 인공지능(AI) 도입 확대, 소셜 미디어 이용 확대, 클라우드 컴퓨팅에 대한 관심 증가, 자연어 처리(NLP)의 발전 등 다양한 촉진요인이 있습니다.
텍스트 분석 시장 동향 :
소셜 미디어 활용 확대
Datareportal에 따르면, 2024년 7월 초 기준으로 전 세계 소셜 미디어 사용자 수는 약 51억 7,000만 명에 달할 전망입니다. 소셜 미디어 플랫폼에서 타겟 고객을 더 잘 이해하고자 하는 기업에게 사용자 생성 자료는 점점 더 귀중한 자원이 되고 있습니다. 소셜 미디어 플랫폼에서 매일 수십억 건의 게시물, 댓글, 리뷰, 대화가 이뤄지는 것을 감안할 때, 기업들은 현재 방대한 양의 비정형 데이터를 실시간으로 확보할 수 있습니다. 그러나 이 방대한 양의 데이터는 수작업으로 처리하거나 분석하는 것을 사실상 불가능하게 만들고 있습니다. 텍스트 분석은 기업이 데이터에서 의미 있는 인사이트를 추출할 수 있는 수단을 제공합니다.
빅데이터와 인공지능(AI) 도입 확대
2023년 8월 31일, IBM과 Salesforce는 기업이 고객 관계 관리(CRM)에 AI 도입을 가속화할 수 있도록 협력하기로 했습니다. 이러한 기업은 고객, 파트너, 직원의 경험을 혁신하는 동시에 데이터를 보호할 수 있도록 돕습니다. 빅데이터와 AI에 대한 수요 증가는 유리한 텍스트 분석 시장 전망을 제공합니다. AI와 머신러닝(ML) 기술을 통해 수작업으로는 불가능한 패턴을 컴퓨터가 자동으로 인식하고 의미를 추출하여 텍스트 자료에서 통찰력을 얻을 수 있게 되었습니다. 텍스트 분석은 비정형 데이터를 정형화된 인사이트로 변환하여 기업이 데이터 기반 의사결정을 내릴 수 있도록 도와줍니다. 또한, 사용자 평가와 댓글을 조사하여 반복적으로 발생하는 문제나 사용자가 정기적으로 요청하는 기능을 파악할 수 있습니다. 이 정보는 향후 제품 강화에 도움이 될 수 있습니다.
클라우드 컴퓨팅의 확산
클라우드 컴퓨팅에 대한 관심 증가와 커넥티드 디바이스의 채택은 주요 시장 성장 촉진요인입니다. 클라우드 컴퓨팅을 통해 기업은 필요에 따라 텍스트 분석 기능을 쉽게 확장할 수 있습니다. 소셜 미디어 컨텐츠, 이메일, 고객 피드백 등 방대한 양의 비정형 데이터를 다루는 기업들은 물리적 인프라에 많은 투자를 하지 않고도 온디맨드 방식으로 데이터를 처리할 수 있습니다. 클라우드 플랫폼은 유연한 스토리지와 연산 능력을 제공하며, 기업은 대규모 데이터 세트를 실시간으로 분석할 수 있습니다. IMARC Group에 따르면, 세계 퍼블릭 클라우드 시장은 2032년까지 3조 9,342억 달러에 달할 것으로 예상되며, 2024-2032년 CAGR은 19.9%를 보일 것으로 전망됩니다.
목차
제1장 서문
제2장 조사 범위와 조사 방법
조사 목적
이해관계자
데이터 소스
1차 정보
2차 정보
시장 추정
보텀업 접근
톱다운 접근
조사 방법
제3장 주요 요약
제4장 서론
제5장 세계의 텍스트 분석 시장
시장 개요
시장 실적
COVID-19의 영향
시장 예측
제6장 시장 분석 : 전개 모델별
On-Premise
클라우드 기반
제7장 시장 분석 : 조직 규모별
대기업
중소기업
제8장 시장 분석 : 용도별
경쟁 정보
고객 관계 관리
예측 분석
부정행위 감지
브랜드 평판
기타
제9장 시장 분석 : 최종사용자별
일용소비재(FMCG)
은행, 금융서비스 및 보험(BFSI)
헬스케어 및 의약품
통신
정부
소매
기타
제10장 시장 분석 : 지역별
북미
미국
캐나다
아시아태평양
중국
일본
인도
한국
호주
인도네시아
기타
유럽
독일
프랑스
영국
이탈리아
스페인
러시아
기타
라틴아메리카
브라질
멕시코
기타
중동 및 아프리카
제11장 SWOT 분석
제12장 밸류체인 분석
제13장 Porter의 Five Forces 분석
제14장 가격 분석
제15장 경쟁 구도
시장 구조
주요 기업
주요 기업 개요
Clarabridge
Infegy
International Business Machines Corporation
Lexalytics Inc.
Luminoso Technologies Inc.
Microsoft Corporation
Open Text Corporation
Oracle Corporation
SAP SE
SAS Institute Inc.
Tableau Software LLC(Salesforce.com inc)
The Hewlett Packard Enterprise Company
TIBCO Software Inc.
LSH
영문 목차
영문목차
The global text analytics market size reached USD 10.1 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 35.5 Billion by 2033, exhibiting a growth rate (CAGR) of 15% during 2025-2033. There are various factors that are driving the market, which include the growing adoption of big data analytics and artificial intelligence (AI), rising utilization of social media, increasing focus on cloud computing, and advancements in natural language processing (NLP).
Text Analytics Market Trends:
Rising Utilization of Social Media
At the beginning of July 2024, there were approximately 5.17 billion social media users worldwide, according to Datareportal. User-generated material is becoming an increasingly valuable resource for companies looking to better understand their target individuals on social media platforms. Considering the billions of posts, comments, reviews, and conversations that happen on social media platforms every day, businesses now have access to enormous amounts of unstructured and real time data. However, the sheer volume of this data makes manual processing and analysis practically unfeasible. Text analytics gives businesses the means to extract meaningful insights from their material.
Increasing Adoption of Big Data and Artificial Intelligence (AI)
On 31 August 2023, IBM and Salesforce collaborated to help businesses accelerate their adoption of AI for customer relationship management (CRM). Companies like these support clients to revolutionize customer, partner, and employee experiences, while helping safeguard their data. The growing need for big data and AI is offering a favorable text analytics market outlook. Computers can now automatically recognize patterns, extract meaning, and produce insights from textual material just because of AI and machine learning (ML) technologies that would be impossible to study manually. Text analytics converts unstructured data into structured insights, enabling businesses to make data-driven decisions. Organizations can also identify reoccurring problems or features that users request regularly by examining user evaluations and comments. This information can then be used to inform future product enhancements.
Growing Adoption of Cloud Computing
The increasing focus on cloud computing, along with the adoption of connected devices, are major text analytics market growth drivers. Cloud computing allows businesses to easily scale their text analytics capabilities based on their needs. Organizations dealing with vast amounts of unstructured data such as social media content, emails, or customer feedback can process data on-demand without needing to invest heavily in physical infrastructure. Cloud platforms are offering flexible storage and computational power that allow businesses to analyze large datasets in real time. According to the IMARC Group, the global public cloud market is expected to reach US$ 3,934.2 Billion by 2032, exhibiting a CAGR of 19.9% during 2024-2032.
Text Analytics Market Segmentation:
Breakup by Deployment Model:
On-premises
Cloud-based
On-premises account for the majority of the market share
On-premises provide greater control over sensitive data by keeping it within the organization's infrastructure, which is crucial for ensuring compliance with regulatory frameworks. Companies with stringent compliance requirements prefer on-premises solutions to reduce the risk of data breaches or unauthorized access that may occur in cloud environments. On-premises solutions offer businesses a higher level of customization and control over the text analytics tools they use. Organizations can tailor the software to meet their specific operational needs, which is particularly important for large enterprises with complex workflows. These advantages are expected to provide a positive text analytics market forecast.
Breakup by Organization Size:
Large Enterprises
Small and Medium Enterprises (SMEs)
Large enterprises hold the largest share of the industry
Large enterprises produce and handle massive volumes of data daily from customer interactions, social media platforms, internal communications, and external documents. These organizations need powerful tools to process and extract actionable insights from this unstructured data, which helps inform business strategies and decision-making processes. These enterprises usually have the resources and budgets to invest in advanced and comprehensive text analytics solutions. They seek to implement cutting-edge technologies as to improve their ability to analyze vast data sets and gain competitive advantages.
Breakup by Application:
Competitive Intelligence
Customer Relationship Management
Predictive Analytics
Fraud Detection
Brand Reputation
Others
Customer relationship management represents the leading market segment
Customer relationship management (CRM) relies heavily on text analytics to analyze user interactions across multiple channels including social media, chat logs, emails, and customer reviews. Businesses can gain a deeper understanding of user requirements, preferences, and needs by deriving insights from various unstructured data sources. They can better satisfy user expectations by customizing their services and marketing methods. They can also use text analytics to classify and rank specific questions and comments according to urgency.
Breakup by End User:
Fast Moving Consumer Goods (FMCG)
Banking Financial Services and Insurance (BFSI)
Healthcare and Pharmaceuticals
Telecommunication
Government
Retail
Others
Fast moving consumer goods (FMCG) exhibits a clear dominance in the market
Fast moving consumer goods (FMCG) companies typically receive vast amounts of user feedback through various channels including social media, product reviews, surveys, and customer service interactions. Text analytics helps these companies analyze this feedback to understand individual preferences, satisfaction levels, and product performance. In the competitive FMCG sector, brand reputation is crucial. Text analytics allows companies to monitor brand sentiment and track public perception in real time. By analyzing mentions and discussions on social media and review platforms, FMCG brands can quickly identify potential issues or crises and take corrective actions to protect their reputation.
Breakup by Region:
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America leads the market, accounting for the largest text analytics market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America represents the largest regional market for text analytics.
North America is home to some of the world's leading technology companies and research institutions, which foster innovation and development in text analytics solutions. The presence of advanced technological infrastructure facilitates the adoption of cutting-edge tools and methodologies, allowing businesses to leverage text analytics effectively. Moreover, the United States is witnessing rapid adoption of big data analytics and artificial intelligence (AI) across various industries. The United States data analytics market is anticipated to exhibit a CAGR of 26.80% during 2024-2032, as claimed by the IMARC Group.
Competitive Landscape:
The text analytics market research report has also provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the major market players in the text analytics industry include Clarabridge, Infegy, International Business Machines Corporation, Lexalytics Inc., Luminoso Technologies Inc., Microsoft Corporation, Open Text Corporation, Oracle Corporation, SAP SE, SAS Institute Inc., Tableau Software LLC (Salesforce.com Inc), The Hewlett Packard Enterprise Company and TIBCO Software Inc.
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)
Top market players are investing in capabilities for real time text analytics, enabling businesses to gain insights from user interactions and market data. Companies are continually improving their text analytics solutions by integrating advanced technologies like NLP, ML, and AI. This allows for more accurate sentiment analysis, topic extraction, and entity recognition. They are also developing intuitive user interfaces to make it easier for non-technical users to utilize text analytics tools effectively. For instance, on 30 May 2023, InnovateMR announced significant enhancements to its revolutionary product, the Text Analyzer(TM). It is designed to streamline the analysis of open-ended text responses and offers an even more robust and sophisticated approach to ensuring data quality, helping researchers extract meaningful insights efficiently and accurately. All these factors provide text analytics industry overview.
Key Questions Answered in This Report
1.How big is the text analytics market?
2.What is the future outlook of text analytics market?
3.What are the key factors driving the text analytics market?
4.Which deployment model accounts for the largest text analytics market share?
5.Which organization size accounts for the largest text analytics market share?
6.Which application accounts for the largest text analytics market share?
7.Which end user accounts for the largest text analytics market share?
8.Which region accounts for the largest text analytics market share?
9.Which are the leading companies in the global text analytics market?
Table of Contents
1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Text Analytics Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Deployment Model
6.1 On-premises
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Cloud-based
6.2.1 Market Trends
6.2.2 Market Forecast
7 Market Breakup by Organization Size
7.1 Large Enterprises
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Small and Medium Enterprises (SMEs)
7.2.1 Market Trends
7.2.2 Market Forecast
8 Market Breakup by Application
8.1 Competitive Intelligence
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Customer Relationship Management
8.2.1 Market Trends
8.2.2 Market Forecast
8.3 Predictive Analytics
8.3.1 Market Trends
8.3.2 Market Forecast
8.4 Fraud Detection
8.4.1 Market Trends
8.4.2 Market Forecast
8.5 Brand Reputation
8.5.1 Market Trends
8.5.2 Market Forecast
8.6 Others
8.6.1 Market Trends
8.6.2 Market Forecast
9 Market Breakup by End User
9.1 Fast Moving Consumer Goods (FMCG)
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Banking Financial Services and Insurance (BFSI)
9.2.1 Market Trends
9.2.2 Market Forecast
9.3 Healthcare and Pharmaceuticals
9.3.1 Market Trends
9.3.2 Market Forecast
9.4 Telecommunication
9.4.1 Market Trends
9.4.2 Market Forecast
9.5 Government
9.5.1 Market Trends
9.5.2 Market Forecast
9.6 Retail
9.6.1 Market Trends
9.6.2 Market Forecast
9.7 Others
9.7.1 Market Trends
9.7.2 Market Forecast
10 Market Breakup by Region
10.1 North America
10.1.1 United States
10.1.1.1 Market Trends
10.1.1.2 Market Forecast
10.1.2 Canada
10.1.2.1 Market Trends
10.1.2.2 Market Forecast
10.2 Asia-Pacific
10.2.1 China
10.2.1.1 Market Trends
10.2.1.2 Market Forecast
10.2.2 Japan
10.2.2.1 Market Trends
10.2.2.2 Market Forecast
10.2.3 India
10.2.3.1 Market Trends
10.2.3.2 Market Forecast
10.2.4 South Korea
10.2.4.1 Market Trends
10.2.4.2 Market Forecast
10.2.5 Australia
10.2.5.1 Market Trends
10.2.5.2 Market Forecast
10.2.6 Indonesia
10.2.6.1 Market Trends
10.2.6.2 Market Forecast
10.2.7 Others
10.2.7.1 Market Trends
10.2.7.2 Market Forecast
10.3 Europe
10.3.1 Germany
10.3.1.1 Market Trends
10.3.1.2 Market Forecast
10.3.2 France
10.3.2.1 Market Trends
10.3.2.2 Market Forecast
10.3.3 United Kingdom
10.3.3.1 Market Trends
10.3.3.2 Market Forecast
10.3.4 Italy
10.3.4.1 Market Trends
10.3.4.2 Market Forecast
10.3.5 Spain
10.3.5.1 Market Trends
10.3.5.2 Market Forecast
10.3.6 Russia
10.3.6.1 Market Trends
10.3.6.2 Market Forecast
10.3.7 Others
10.3.7.1 Market Trends
10.3.7.2 Market Forecast
10.4 Latin America
10.4.1 Brazil
10.4.1.1 Market Trends
10.4.1.2 Market Forecast
10.4.2 Mexico
10.4.2.1 Market Trends
10.4.2.2 Market Forecast
10.4.3 Others
10.4.3.1 Market Trends
10.4.3.2 Market Forecast
10.5 Middle East and Africa
10.5.1 Market Trends
10.5.2 Market Breakup by Country
10.5.3 Market Forecast
11 SWOT Analysis
11.1 Overview
11.2 Strengths
11.3 Weaknesses
11.4 Opportunities
11.5 Threats
12 Value Chain Analysis
13 Porters Five Forces Analysis
13.1 Overview
13.2 Bargaining Power of Buyers
13.3 Bargaining Power of Suppliers
13.4 Degree of Competition
13.5 Threat of New Entrants
13.6 Threat of Substitutes
14 Price Analysis
15 Competitive Landscape
15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
15.3.1 Clarabridge
15.3.1.1 Company Overview
15.3.1.2 Product Portfolio
15.3.2 Infegy
15.3.2.1 Company Overview
15.3.2.2 Product Portfolio
15.3.3 International Business Machines Corporation