세계의 하드웨어 지원 서비스 시장 : 서비스 유형별, 기업 규모별, 최종 사용자 산업별, 하드웨어 유형별, 지역별

Hardware Support Services Market, By Service Type, By Enterprise Size, By End user Industry, By Hardware Type, By Geography

US $ 4,500 ￦ 6,197,000

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한글목차

세계의 하드웨어 지원 서비스 시장은 2025년 11억 6,000만 달러로 추정되고, 2032년까지 24억 3,000만 달러에 이를 것으로 예측되며, 2025년부터 2032년까지 11.1%의 연평균 복합 성장률(CAGR)으로 성장할 것으로 예측되고 있습니다.

보고 범위		보고서 세부정보
기준연도	2024년	2025년 시장 규모	11억 6,000만 달러
실적 데이터	2020-2024년	예측 기간	2025-2032년
예측 기간: 2025-2032년 CAGR:	11.10%	2032년 가치 예측	24억 3,000만 달러

하드웨어 지원 서비스 시장은 다양한 하드웨어 디바이스와 시스템의 원활한 기능을 확보하는데 있어 중요한 역할을 하고 있습니다.

이 시장은 Dell, IBM, Hewlett Packard Enterprise, Fujitsu, Lenovo 등 기업 및 개인의 다양한 요구에 부응하는 종합적인 하드웨어 지원 솔루션을 제공하는 주요 기업에 의해 지배되고 있습니다.

시장 역학:

세계의 하드웨어 지원 서비스 시장은 그 성장과 확대에 기여하는 여러 요인에 의해 견인되고 있습니다. 이러한 업무는 하드웨어 장치와 시스템에 크게 의존하고 있으며, 장애나 고장이 발생하면 많은 재무적 손실이 발생할 수 있습니다.

기술 진보: 기술 진보의 급속한 속도는 복잡한 하드웨어 시스템 및 장치 개발로 이어졌습니다.

하드웨어 지원 서비스 시장은 그 성장 촉진요인에도 불구하고 격렬한 경쟁 등 몇 가지 장애와 과제를 안고 있습니다.

인공지능(AI)과 머신러닝(ML) 기술의 통합은 하드웨어 지원 서비스 제공업체에 큰 비즈니스 기회를 제공합니다.

본 조사의 주요 특징

• 본 보고서에서는 세계의 하드웨어 서포트 서비스 시장을 상세하게 분석했으며, 2024년을 기준연도로 한 예측 기간(2025-2032년) 시장 규모 및 복합 연간 성장률(CAGR)을 제공합니다.
• 또, 다양한 부문에 걸친 잠재적인 수익 기회를 밝혀, 이 시장의 매력적인 투자 제안 매트릭스에 대해서 해설했습니다.
• 또한 시장 성장 촉진요인, 억제요인, 기회, 신제품 발매 및 승인, 시장 동향, 지역별 전망, 주요 기업이 채용하는 경쟁 전략 등에 관한 주요 고찰도 제공합니다.
• 기업 하이라이트, 제품 포트폴리오, 주요 하이라이트, 재무 실적, 전략 등의 파라미터에 근거해, 세계의 하드웨어 서포트 서비스 시장의 주요 기업을 프로파일 하고 있습니다.
• 본 보고서로부터의 인사이트에 의해 마케팅 담당자나 기업의 경영진은 장래의 제품 발매, 유형 업, 시장 확대, 마케팅 전술에 관한 정보에 근거한 의사 결정을 실시할 수 있습니다.
• 세계의 하드웨어 서포트 서비스 시장 보고서는 투자자, 공급자, 제품 제조업체, 유통업체, 신규 참가자, 재무 애널리스트 등, 이 업계의 다양한 이해 관계자에 대응하고 있습니다.
• 이해관계자는 세계의 하드웨어 서포트 서비스 시장의 분석에 사용되는 다양한 전략 매트릭스를 통해 의사결정이 용이해집니다.

목차

제1장 조사의 목적과 전제조건

• 조사 목적
• 전제조건
• 약어

제2장 시장 전망

• 보고서 설명
  • 시장 정의와 범위
• 주요 요약
• Coherent Opportunity Map(COM)

제3장 시장 역학, 규제, 동향 분석

• 시장 역학
• 영향 분석
• 주요 하이라이트
• 규제 시나리오
• 제품 출시/승인
• PEST 분석
• PORTER 분석
• 합병과 인수 시나리오

제4장 하드웨어 지원 서비스 시장 - 코로나 바이러스(COVID-19) 유행의 영향

• COVID-19 역학
• 공급측과 수요측의 분석
• 경제에 미치는 영향

제5장 하드웨어 지원 서비스 시장, 서비스 유형별, 2025-2032년

• 하드웨어 교체 및 수리
• 테크니컬 서포트
• 매니지드 서비스
• 설치 및 제거
• 자산 회수

제6장 하드웨어 지원 서비스 시장, 기업 규모별, 2025-2032년

• 대기업
• 중소기업

제7장 하드웨어 지원 서비스 시장, 최종 사용자 산업별, 2025-2032년

• BFSI
• 통신 및 IT
• 정부
• 헬스케어
• 교육
• 제조업
• 소매

제8장 하드웨어 지원 서비스 시장, 하드웨어 유형별, 2025-2032년

• PC 및 노트북
• 주변기기
• 서버
• 저장장치
• 네트워크 디바이스
• 데이터센터 기기
• 프린터 및 스캐너

제9장 하드웨어 지원 서비스 시장, 지역별, 2025-2032년

• 북미
• 미국
• 캐나다
• 유럽
• 독일
• 영국
• 프랑스
• 러시아
• 이탈리아
• 스페인
• 기타 유럽
• 아시아태평양
• 중국
• 인도
• 일본
• 호주
• 한국
• ASEAN
• 기타 아시아태평양
• 라틴아메리카
• 브라질
• 아르헨티나
• 멕시코
• 기타 라틴아메리카
• 중동 및 아프리카
• GCC 국가
• 이스라엘
• 남아프리카
• 중앙 아프리카
• 북아프리카

제10장 경쟁 구도

• Dell
• IBM
• Hewlett Packard Enterprise
• Fujitsu
• Lenovo
• Hitachi
• Toshiba
• Apple
• Samsung
• Microsoft
• Cisco
• HCL Technologies
• Wipro
• Infosys
• Tata Consultancy Services
• Tech Mahindra
• Unisys
• Dimension Data
• Getronics
• CompuCom

제11장 섹션

• 조사 방법
• 출판사에 대해

JHS

영문 목차

영문목차

Global Hardware Support Services Market is estimated to be valued at USD 1.16 Bn in 2025 and is expected to reach USD 2.43 Bn by 2032, growing at a compound annual growth rate (CAGR) of 11.1% from 2025 to 2032.

Report Coverage		Report Details
Base Year:	2024	Market Size in 2025:	USD 1.16 Bn
Historical Data for:	2020 To 2024	Forecast Period:	2025 To 2032
Forecast Period 2025 to 2032 CAGR:	11.10%	2032 Value Projection:	USD 2.43 Bn

The hardware support services market plays a crucial role in ensuring the smooth functioning of various hardware devices and systems. It encompasses a wide range of services, including installation, maintenance, repair, and technical support for hardware components such as computers, servers, storage devices, networking equipment, and peripherals. With the increasing reliance on technology in both personal and professional settings, the demand for hardware support services has witnessed significant growth in recent years.

The market is dominated by key players such as Dell, IBM, Hewlett Packard Enterprise, Fujitsu, Lenovo, and others, who offer comprehensive hardware support solutions to cater to the diverse needs of businesses and individuals. These companies leverage their expertise and technological capabilities to provide timely and efficient support services, ensuring minimal downtime and maximum productivity for their customers.

Market Dynamics:

The global hardware support services market is driven by several factors that contribute to its growth and expansion. With the digital transformation of businesses and the growing adoption of technology in various sectors, the demand for hardware support services has witnessed a significant surge. Organizations rely heavily on hardware devices and systems for their day-to-day operations, and any disruption or malfunction can result in substantial financial losses. As a result, businesses are increasingly investing in hardware support services to ensure the smooth functioning of their IT infrastructure.

Technological advancements: The rapid pace of technological advancements has led to the development of complex hardware systems and devices. These advanced technologies require specialized expertise for installation, maintenance, and repair. Hardware support service providers play a crucial role in assisting businesses and individuals in managing and troubleshooting these complex systems, thereby driving the demand for their services.

The hardware support services market is subject to several obstacles and challenges, such as intense competition, despite its growth drivers. : The market is highly competitive, with several established players and new entrants vying for market share. This intense competition puts pressure on pricing and profit margins, making it challenging for companies to differentiate themselves based on service quality and value-added offerings.

The market for hardware support services offers opportunities for integrating machine learning and artificial intelligence. : The integration of artificial intelligence (AI) and machine learning (ML) technologies presents significant opportunities for hardware support service providers. AI and ML can be leveraged to develop advanced diagnostic tools, predictive maintenance solutions, and remote monitoring capabilities, enabling proactive support and minimizing downtime.

Key features of the study:

• This report provides in-depth analysis of the global hardware support services market, and provides market size (US$ Bn) and compound annual growth rate (CAGR %) for the forecast period (2025-2032), considering 2024 as the base year.
• It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market.
• This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players.
• It profiles key players in the global hardware support services market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies.
• Key companies covered as a part of this study include Dell, IBM, Hewlett Packard Enterprise, Fujitsu, Lenovo, Hitachi, Toshiba, Apple, Samsung, Microsoft, Cisco, HCL Technologies, Wipro, Infosys, Tata Consultancy Services, Tech Mahindra, Unisys, Dimension Data, Getronics, CompuCom.
• Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics.
• The global hardware support services market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts.
• Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global hardware support services market.

Hardware Support Services Market Segmentation:

• Hardware Support Services Market By Service Type:
  • Hardware Replacement & Repair
  • Technical Support
  • Managed Services
  • Installation & De-installation
  • Asset Recovery
• Hardware Support Services Market By Enterprise Size:
  • Large Enterprises
  • Small & Medium Enterprises
• Hardware Support Services Market By End User Industry:
  • BFSI
  • Telecom & IT
  • Government
  • Healthcare
  • Education
  • Manufacturing
  • Retail
• Hardware Support Services Market By Hardware Type:
  • PCs/Laptops
  • Peripherals
  • Servers
  • Storage Devices
  • Network Devices
  • Data Center Equipment
  • Printers, Scanners
• Hardware Support Services Market By Region:
  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East & Africa
• Company Profiles
  • Dell
  • IBM
  • Hewlett Packard Enterprise
  • Fujitsu
  • Lenovo
  • Hitachi
  • Toshiba
  • Apple
  • Samsung
  • Microsoft
  • Cisco
  • HCL Technologies
  • Wipro
  • Infosys
  • Tata Consultancy Services
  • Tech Mahindra
  • Unisys
  • Dimension Data
  • Getronics
  • CompuCom

Table of Contents

1. Research Objectives and Assumptions

• Research Objectives
• Assumptions
• Abbreviations

2. Market Purview

• Report Description
  • Market Definition and Scope
• Executive Summary
  • Hardware Support Services Market, By Service Type
  • Hardware Support Services Market, By Enterprise Size
  • Hardware Support Services Market, By End User Industry
  • Hardware Support Services Market, By Hardware Type
  • Hardware Support Services Market, By Region
• Coherent Opportunity Map (COM)

3. Market Dynamics, Regulations, and Trends Analysis

• Market Dynamics
  • Drivers
  • Increasing reliance on technology
  • Restraints
  • Highly competitive, with several established players
  • Opportunities
  • Integration of artificial intelligence and machine learning
• Impact Analysis
• Key Highlights
• Regulatory Scenario
• Product launch/Approvals
• PEST Analysis
• PORTER's Analysis
• Merger and Acquisition Scenario

4. Hardware Support Services Market - Impact of Coronavirus (COVID-19) Pandemic

• COVID-19 Epidemiology
• Supply Side and Demand Side Analysis
• Economic Impact

5. Hardware Support Services Market , By Service Type, 2025-2032, (US$ Bn)

• Introduction
  • Market Share Analysis, 2025 and 2032 (%)
  • Y-o-Y Growth Analysis, 2020 - 2032
  • Segment Trends
• Hardware Replacement & Repair
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Technical Support
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Managed Services
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Installation & De-installation
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Asset Recovery
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)

6. Hardware Support Services Market , By Enterprise Size, 2025-2032, (US$ Bn)

• Introduction
  • Market Share Analysis, 2025and 2032 (%)
  • Y-o-Y Growth Analysis, 2020- 2025
  • Segment Trends
• Large Enterprises
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Small & Medium Enterprises
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)

7. Hardware Support Services Market , By End User Industry, 2025-2032, (US$ Bn)

• Introduction
  • Market Share Analysis, 2025and 2032 (%)
  • Y-o-Y Growth Analysis, 2020- 2025
  • Segment Trends
• BFSI
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Telecom & IT
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Government
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Healthcare
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Education
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Manufacturing
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Retail
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)

8. Hardware Support Services Market , By Hardware Type, 2025-2032, (US$ Bn)

• Introduction
  • Market Share Analysis, 2025and 2032 (%)
  • Y-o-Y Growth Analysis, 2020- 2025
  • Segment Trends
• PCs/Laptops
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Peripherals
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Servers
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Storage Devices
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Network Devices
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Data Center Equipment
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
• Printers, Scanners
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)

9. Hardware Support Services Market , By Region, 2025-2032, (US$ Bn)

• Introduction
  • Market Share Analysis, By Country, 2025and 2032 (%)
  • Y-o-Y Growth Analysis, For Country 2020-2025
  • Country Trends
• North America
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2025-2032,(US$ Bn)
• U.S.
• Canada
• Europe
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2025-2032,(US$ Bn)
• Germany
• U.K.
• France
• Russia
• Italy
• Spain
• Rest of Europe
• Asia Pacific
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2025-2032,(US$ Bn)
• China
• India
• Japan
• Australia
• South Korea
• ASEAN
• Rest of Asia Pacific
• Latin America
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2025-2032,(US$ Bn)
• Brazil
• Argentina
• Mexico
• Rest of Latin America
• Middle East & Africa
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2025-2032,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2025-2032,(US$ Bn)
• GCC Countries
• Israel
• South Africa
• Central Africa
• North Africa

10. Competitive Landscape

• Dell
  • Company Highlights
  • Product Portfolio
  • Key Developments
  • Financial Performance
  • Strategies
• IBM
  • Company Highlights
  • Product Portfolio
  • Key Highlights
  • Financial Performance
  • Strategies
• Hewlett Packard Enterprise
  • Company Highlights
  • Product Portfolio
  • Key Highlights
  • Financial Performance
  • Strategies
• Fujitsu
• Lenovo
• Hitachi
• Toshiba
• Apple
• Samsung
• Microsoft
• Cisco
• HCL Technologies
• Wipro
• Infosys
• Tata Consultancy Services
• Tech Mahindra
• Unisys
• Dimension Data
• Getronics
• CompuCom
• Analyst Views

11. Section

• Research Methodology
• About us

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