하드웨어 지원 서비스 시장 : 서비스 유형별, 기업 규모별, 최종 사용자 산업별, 하드웨어 유형별, 지역별
Hardware Support Services Market, By Service Type, By Enterprise Size, By End user Industry, By Hardware Type, By Geography
상품코드:1705707
리서치사:Coherent Market Insights
발행일:2025년 03월
페이지 정보:영문
라이선스 & 가격 (부가세 별도)
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한글목차
세계의 하드웨어 지원 서비스 시장은 2025년 11억 6,000만 달러로 추정되고, 2032년까지 24억 3,000만 달러에 이를 것으로 예측되며, 2025년부터 2032년까지 11.1%의 연평균 복합 성장률(CAGR)으로 성장할 것으로 예측되고 있습니다.
보고 범위
보고서 세부정보
기준연도
2024년
2025년 시장 규모
11억 6,000만 달러
실적 데이터
2020-2024년
예측 기간
2025-2032년
예측 기간: 2025-2032년 CAGR:
11.10%
2032년 가치 예측
24억 3,000만 달러
그림. 하드웨어 지원 서비스 시장 점유율(%)(2025년 지역별)
하드웨어 지원 서비스 시장은 다양한 하드웨어 디바이스와 시스템의 원활한 기능을 확보하는데 있어 중요한 역할을 하고 있습니다.
이 시장은 Dell, IBM, Hewlett Packard Enterprise, Fujitsu, Lenovo 등 기업 및 개인의 다양한 요구에 부응하는 종합적인 하드웨어 지원 솔루션을 제공하는 주요 기업에 의해 지배되고 있습니다.
시장 역학:
세계의 하드웨어 지원 서비스 시장은 그 성장과 확대에 기여하는 여러 요인에 의해 견인되고 있습니다. 이러한 업무는 하드웨어 장치와 시스템에 크게 의존하고 있으며, 장애나 고장이 발생하면 많은 재무적 손실이 발생할 수 있습니다.
기술 진보: 기술 진보의 급속한 속도는 복잡한 하드웨어 시스템 및 장치 개발로 이어졌습니다.
하드웨어 지원 서비스 시장은 그 성장 촉진요인에도 불구하고 격렬한 경쟁 등 몇 가지 장애와 과제를 안고 있습니다.
인공지능(AI)과 머신러닝(ML) 기술의 통합은 하드웨어 지원 서비스 제공업체에 큰 비즈니스 기회를 제공합니다.
본 조사의 주요 특징
본 보고서에서는 세계의 하드웨어 서포트 서비스 시장을 상세하게 분석했으며, 2024년을 기준연도로 한 예측 기간(2025-2032년) 시장 규모 및 복합 연간 성장률(CAGR)을 제공합니다.
또, 다양한 부문에 걸친 잠재적인 수익 기회를 밝혀, 이 시장의 매력적인 투자 제안 매트릭스에 대해서 해설했습니다.
또한 시장 성장 촉진요인, 억제요인, 기회, 신제품 발매 및 승인, 시장 동향, 지역별 전망, 주요 기업이 채용하는 경쟁 전략 등에 관한 주요 고찰도 제공합니다.
기업 하이라이트, 제품 포트폴리오, 주요 하이라이트, 재무 실적, 전략 등의 파라미터에 근거해, 세계의 하드웨어 서포트 서비스 시장의 주요 기업을 프로파일 하고 있습니다.
본 보고서로부터의 인사이트에 의해 마케팅 담당자나 기업의 경영진은 장래의 제품 발매, 유형 업, 시장 확대, 마케팅 전술에 관한 정보에 근거한 의사 결정을 실시할 수 있습니다.
세계의 하드웨어 서포트 서비스 시장 보고서는 투자자, 공급자, 제품 제조업체, 유통업체, 신규 참가자, 재무 애널리스트 등, 이 업계의 다양한 이해 관계자에 대응하고 있습니다.
이해관계자는 세계의 하드웨어 서포트 서비스 시장의 분석에 사용되는 다양한 전략 매트릭스를 통해 의사결정이 용이해집니다.
목차
제1장 조사의 목적과 전제조건
조사 목적
전제조건
약어
제2장 시장 전망
보고서 설명
시장 정의와 범위
주요 요약
Coherent Opportunity Map(COM)
제3장 시장 역학, 규제, 동향 분석
시장 역학
영향 분석
주요 하이라이트
규제 시나리오
제품 출시/승인
PEST 분석
PORTER 분석
합병과 인수 시나리오
제4장 하드웨어 지원 서비스 시장 - 코로나 바이러스(COVID-19) 유행의 영향
COVID-19 역학
공급측과 수요측의 분석
경제에 미치는 영향
제5장 하드웨어 지원 서비스 시장, 서비스 유형별, 2025-2032년
하드웨어 교체 및 수리
테크니컬 서포트
매니지드 서비스
설치 및 제거
자산 회수
제6장 하드웨어 지원 서비스 시장, 기업 규모별, 2025-2032년
대기업
중소기업
제7장 하드웨어 지원 서비스 시장, 최종 사용자 산업별, 2025-2032년
BFSI
통신 및 IT
정부
헬스케어
교육
제조업
소매
제8장 하드웨어 지원 서비스 시장, 하드웨어 유형별, 2025-2032년
PC 및 노트북
주변기기
서버
저장장치
네트워크 디바이스
데이터센터 기기
프린터 및 스캐너
제9장 하드웨어 지원 서비스 시장, 지역별, 2025-2032년
북미
미국
캐나다
유럽
독일
영국
프랑스
러시아
이탈리아
스페인
기타 유럽
아시아태평양
중국
인도
일본
호주
한국
ASEAN
기타 아시아태평양
라틴아메리카
브라질
아르헨티나
멕시코
기타 라틴아메리카
중동 및 아프리카
GCC 국가
이스라엘
남아프리카
중앙 아프리카
북아프리카
제10장 경쟁 구도
Dell
IBM
Hewlett Packard Enterprise
Fujitsu
Lenovo
Hitachi
Toshiba
Apple
Samsung
Microsoft
Cisco
HCL Technologies
Wipro
Infosys
Tata Consultancy Services
Tech Mahindra
Unisys
Dimension Data
Getronics
CompuCom
제11장 섹션
조사 방법
출판사에 대해
JHS
영문 목차
영문목차
Global Hardware Support Services Market is estimated to be valued at USD 1.16 Bn in 2025 and is expected to reach USD 2.43 Bn by 2032, growing at a compound annual growth rate (CAGR) of 11.1% from 2025 to 2032.
Report Coverage
Report Details
Base Year:
2024
Market Size in 2025:
USD 1.16 Bn
Historical Data for:
2020 To 2024
Forecast Period:
2025 To 2032
Forecast Period 2025 to 2032 CAGR:
11.10%
2032 Value Projection:
USD 2.43 Bn
Figure. Hardware Support Services Market Share (%), By Region 2025
The hardware support services market plays a crucial role in ensuring the smooth functioning of various hardware devices and systems. It encompasses a wide range of services, including installation, maintenance, repair, and technical support for hardware components such as computers, servers, storage devices, networking equipment, and peripherals. With the increasing reliance on technology in both personal and professional settings, the demand for hardware support services has witnessed significant growth in recent years.
The market is dominated by key players such as Dell, IBM, Hewlett Packard Enterprise, Fujitsu, Lenovo, and others, who offer comprehensive hardware support solutions to cater to the diverse needs of businesses and individuals. These companies leverage their expertise and technological capabilities to provide timely and efficient support services, ensuring minimal downtime and maximum productivity for their customers.
Market Dynamics:
The global hardware support services market is driven by several factors that contribute to its growth and expansion. With the digital transformation of businesses and the growing adoption of technology in various sectors, the demand for hardware support services has witnessed a significant surge. Organizations rely heavily on hardware devices and systems for their day-to-day operations, and any disruption or malfunction can result in substantial financial losses. As a result, businesses are increasingly investing in hardware support services to ensure the smooth functioning of their IT infrastructure.
Technological advancements: The rapid pace of technological advancements has led to the development of complex hardware systems and devices. These advanced technologies require specialized expertise for installation, maintenance, and repair. Hardware support service providers play a crucial role in assisting businesses and individuals in managing and troubleshooting these complex systems, thereby driving the demand for their services.
The hardware support services market is subject to several obstacles and challenges, such as intense competition, despite its growth drivers. : The market is highly competitive, with several established players and new entrants vying for market share. This intense competition puts pressure on pricing and profit margins, making it challenging for companies to differentiate themselves based on service quality and value-added offerings.
The market for hardware support services offers opportunities for integrating machine learning and artificial intelligence. : The integration of artificial intelligence (AI) and machine learning (ML) technologies presents significant opportunities for hardware support service providers. AI and ML can be leveraged to develop advanced diagnostic tools, predictive maintenance solutions, and remote monitoring capabilities, enabling proactive support and minimizing downtime.
Key features of the study:
This report provides in-depth analysis of the global hardware support services market, and provides market size (US$ Bn) and compound annual growth rate (CAGR %) for the forecast period (2025-2032), considering 2024 as the base year.
It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market.
This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players.
It profiles key players in the global hardware support services market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies.
Key companies covered as a part of this study include Dell, IBM, Hewlett Packard Enterprise, Fujitsu, Lenovo, Hitachi, Toshiba, Apple, Samsung, Microsoft, Cisco, HCL Technologies, Wipro, Infosys, Tata Consultancy Services, Tech Mahindra, Unisys, Dimension Data, Getronics, CompuCom.
Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics.
The global hardware support services market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts.
Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global hardware support services market.
Hardware Support Services Market Segmentation:
Hardware Support Services Market By Service Type:
Hardware Replacement & Repair
Technical Support
Managed Services
Installation & De-installation
Asset Recovery
Hardware Support Services Market By Enterprise Size:
Large Enterprises
Small & Medium Enterprises
Hardware Support Services Market By End User Industry:
BFSI
Telecom & IT
Government
Healthcare
Education
Manufacturing
Retail
Hardware Support Services Market By Hardware Type:
PCs/Laptops
Peripherals
Servers
Storage Devices
Network Devices
Data Center Equipment
Printers, Scanners
Hardware Support Services Market By Region:
North America
Europe
Asia Pacific
Latin America
Middle East & Africa
Company Profiles
Dell
IBM
Hewlett Packard Enterprise
Fujitsu
Lenovo
Hitachi
Toshiba
Apple
Samsung
Microsoft
Cisco
HCL Technologies
Wipro
Infosys
Tata Consultancy Services
Tech Mahindra
Unisys
Dimension Data
Getronics
CompuCom
Table of Contents
1. Research Objectives and Assumptions
Research Objectives
Assumptions
Abbreviations
2. Market Purview
Report Description
Market Definition and Scope
Executive Summary
Hardware Support Services Market, By Service Type
Hardware Support Services Market, By Enterprise Size
Hardware Support Services Market, By End User Industry
Hardware Support Services Market, By Hardware Type
Hardware Support Services Market, By Region
Coherent Opportunity Map (COM)
3. Market Dynamics, Regulations, and Trends Analysis
Market Dynamics
Drivers
Increasing reliance on technology
Restraints
Highly competitive, with several established players
Opportunities
Integration of artificial intelligence and machine learning
Impact Analysis
Key Highlights
Regulatory Scenario
Product launch/Approvals
PEST Analysis
PORTER's Analysis
Merger and Acquisition Scenario
4. Hardware Support Services Market - Impact of Coronavirus (COVID-19) Pandemic
COVID-19 Epidemiology
Supply Side and Demand Side Analysis
Economic Impact
5. Hardware Support Services Market , By Service Type, 2025-2032, (US$ Bn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2020 - 2032
Segment Trends
Hardware Replacement & Repair
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Technical Support
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Managed Services
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Installation & De-installation
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Asset Recovery
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
6. Hardware Support Services Market , By Enterprise Size, 2025-2032, (US$ Bn)
Introduction
Market Share Analysis, 2025and 2032 (%)
Y-o-Y Growth Analysis, 2020- 2025
Segment Trends
Large Enterprises
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Small & Medium Enterprises
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
7. Hardware Support Services Market , By End User Industry, 2025-2032, (US$ Bn)
Introduction
Market Share Analysis, 2025and 2032 (%)
Y-o-Y Growth Analysis, 2020- 2025
Segment Trends
BFSI
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Telecom & IT
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Government
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Healthcare
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Education
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Manufacturing
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Retail
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
8. Hardware Support Services Market , By Hardware Type, 2025-2032, (US$ Bn)
Introduction
Market Share Analysis, 2025and 2032 (%)
Y-o-Y Growth Analysis, 2020- 2025
Segment Trends
PCs/Laptops
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Peripherals
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Servers
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Storage Devices
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Network Devices
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Data Center Equipment
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
Printers, Scanners
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2025-2032,(US$ Bn)
9. Hardware Support Services Market , By Region, 2025-2032, (US$ Bn)
Introduction
Market Share Analysis, By Country, 2025and 2032 (%)
Y-o-Y Growth Analysis, For Country 2020-2025
Country Trends
North America
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2025-2032,(US$ Bn)
U.S.
Canada
Europe
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2025-2032,(US$ Bn)
Germany
U.K.
France
Russia
Italy
Spain
Rest of Europe
Asia Pacific
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2025-2032,(US$ Bn)
China
India
Japan
Australia
South Korea
ASEAN
Rest of Asia Pacific
Latin America
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2025-2032,(US$ Bn)
Brazil
Argentina
Mexico
Rest of Latin America
Middle East & Africa
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2025-2032,(US$ Bn)
Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2025-2032,(US$ Bn)