세계의 복리후생 관리 서비스 시장 보고서(2025년)
Benefits Management Services Global Market Report 2025
상품코드 : 1822702
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 250 Pages
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한글목차

복리후생 관리 서비스 시장 규모는 향후 수년간 급성장할 것으로 전망됩니다. 2029년에 CAGR은 10.4%를 나타낼 것으로 예측되고 165억 5,000만 달러로 성장할 전망입니다. 예측 기간 동안 성장은 통합된 자동화의 확대, 맞춤형 복리후생 솔루션 수요 증가, 중앙 집중식 복리후생 플랫폼 필요성, 직원 웰빙 프로그램에 대한 강조 강화, 그리고 실시간 복리후생 추적 수요 증가에 의해 촉진될 것으로 예상됩니다. 이 기간의 주요 동향에는 직원 복리후생 제공을 위한 디지털 플랫폼 발전, 맞춤형 복리후생 계획 수립을 위한 고급 분석 활용, 웰빙 프로그램 통합 혁신, 복리후생 관리에 AI 도입, 모바일 기반 복리후생 접근성 향상 등이 포함됩니다.

복리후생 관리 서비스 시장의 성장은 확대되는 노동력에 의해 촉진되고 있습니다. 노동력에는 조직, 부문 또는 경제 내에서 고용되거나 고용 가능한 개인이 포함됩니다. 인구 증가는 근로 연령에 도달하여 노동 시장에 진입하는 인구를 증가시킴으로써 이러한 확장에 기여합니다. 복지 관리 서비스는 직원 복지 관리를 간소화하고 조직이 더 많은 직원 기반을 유치, 유지 및 효과적으로 지원할 수 있도록 지원함으로써 이처럼 증가하는 노동력을 뒷받침합니다. 예를 들어, 영국 국가 통계국에 따르면 영국의 급여 지불자 수는 2024년 12월부터 2025년 1월까지 9,000명 증가했으며, 2024년 1월에 비해 연간 4만 4,000명(0.1%) 증가하고 있습니다. 그 결과, 노동 인구의 확대가 복리후생 관리 서비스 시장을 추진하고 있습니다.

복리후생 관리 서비스 시장 주요 기업들은 직원 복리후생 제공 과정에서 개인화, 자동화, 의사결정을 개선하는 인공지능 기반 플랫폼을 통해 서비스를 발전시키고 있습니다. 이러한 AI 기반 플랫폼은 머신 러닝과 데이터 분석을 활용하여 복리후생 옵션을 맞춤화하고, 행정 업무를 간소화하며, 인사에 예측적 인사이트를 제공합니다. 예를 들어, 2025년 2월 미국 기반 기술 기반 보험 아웃소싱 서비스 제공업체인 Patra Corporation은 직원 복리후생 관리를 위한 복리후생 기술 서비스를 출시했습니다. 이 서비스는 중개사 및 일반 대리점에 플렉서블 재정 모델을 갖춘 통합형 종단간 디지털 솔루션을 제공합니다. EASE, Employee Navigator, BSwift 등 플랫폼 전반에 걸쳐 사례 구축, 오픈 등록 설정, 갱신, 데이터 마이그레이션, EDI 통합, 오류 해결 등이 포함된 연중 지속적인 지원을 제공합니다. 이러한 자동화는 규제 환경 내에서 행정적 복잡성을 감축하고 정확성과 효율성을 개선하며 고객 서비스를 향상시킵니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향과 전략

제4장 시장 : 금리, 인플레이션, 지정학, 무역전쟁과 관세, 그리고 코로나 및 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석과 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별, 국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도와 기업 프로파일

제31장 기타 주요 기업 및 혁신 기업

제32장 세계 시장 경쟁 벤치마킹과 대시보드

제33장 주요 인수합병(M&A)

제34장 최근 시장 동향

제35장 시장의 잠재력이 높은 국가, 부문, 전략

제36장 부록

HBR
영문 목차

영문목차

Benefits management services involve the professional administration and oversight of employee benefits programs within an organization. These services cover the planning, implementation, and continuous management of offerings such as health insurance, retirement plans, paid time off, wellness programs, and other employee perks. They also provide support for employee enrollment, communication, and vendor coordination, ultimately aiding businesses in attracting and retaining talent while enhancing employee satisfaction and organizational efficiency.

The primary types of benefits management services include consulting services, implementation services, managed services, and support and maintenance services. Consulting services assist organizations in strategizing their employee benefits programs, designing suitable plans, and selecting vendors. These services can be delivered both via cloud and on-premises platforms and offer functionalities such as performance tracking, change management, risk management, compliance management, and resource allocation. They are utilized by both large enterprises and small and medium enterprises (SMEs) across various industries, including healthcare, manufacturing, retail, information technology and telecom, financial services, government, and education.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The rapid escalation of U.S. tariffs and the resulting trade tensions in spring 2025 are significantly impacting the financial sector, particularly in investment strategies and risk management. Heightened tariffs have fueled market volatility, prompting cautious behavior among institutional investors and increasing demand for hedging instruments. Banks and asset managers are facing higher costs associated with cross-border transactions, as tariffs disrupt global supply chains and dampen corporate earnings, key drivers of equity market performance. Insurance companies, meanwhile, are grappling with increased claims risks tied to supply chain disruptions and trade-related business losses. Additionally, reduced consumer spending and weakened export demand are constraining credit growth and investment appetite. The sector must now prioritize diversification, digital transformation, and robust scenario planning to navigate the heightened economic uncertainty and protect profitability.

The benefits management services market research report is one of a series of new reports from The Business Research Company that provides benefits management services market statistics, including benefits management services industry global market size, regional shares, competitors with a benefits management services market share, detailed benefits management services market segments, market trends and opportunities, and any further data you may need to thrive in the benefits management services industry. This benefits management services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The benefits management services market size has grown rapidly in recent years. It will grow from $10.08 billion in 2024 to $11.16 billion in 2025 at a compound annual growth rate (CAGR) of 10.7%. The growth during the historic period can be attributed to the rising demand for employee benefits optimization, an increasing need for cost-effective benefits administration, the expansion of the global workforce, greater focus on employee engagement, and growing complexity in regulatory compliance.

The benefits management services market size is expected to see rapid growth in the next few years. It will grow to $16.55 billion in 2029 at a compound annual growth rate (CAGR) of 10.4%. In the forecast period, growth is expected to be driven by the increasing integration of automation in human resource operations, rising demand for personalized benefit solutions, the need for centralized benefits platforms, heightened emphasis on employee wellness programs, and growing demand for real-time benefits tracking. Key trends in this period include advancements in digital platforms for delivering employee benefits, the use of advanced analytics for personalized benefits planning, innovations in wellness program integration, incorporation of AI in benefits administration, and progress in mobile-based benefits access.

The growth of the benefits management services market is being driven by the expanding workforce, which is increasing labor force participation. The workforce includes individuals who are employed or available for employment within an organization, sector, or economy. Population growth contributes to this expansion by raising the number of people reaching working age and entering the labor market. Benefits management services support this growing workforce by simplifying employee benefits administration, helping organizations attract, retain, and effectively support a larger employee base. For example, according to the UK's Office for National Statistics, the number of payrolled employees in the UK increased by 9,000 between December 2024 and January 2025, with a yearly rise of 44,000 employees (0.1%) compared to January 2024. Consequently, the expanding workforce is propelling the benefits management services market forward.

Key players in the benefits management services market are advancing their offerings through artificial intelligence-powered platforms that improve personalization, automation, and decision-making in employee benefits delivery. These AI-driven platforms utilize machine learning and data analytics to tailor benefit options, streamline administrative tasks, and provide predictive insights for human resource departments. For instance, in February 2025, Patra Corporation, a US-based provider of technology-enabled insurance outsourcing services, launched a benefit technology service for employee benefits management. This service delivers integrated, end-to-end digital solutions to brokers and general agencies with flexible financial models. It offers continuous year-round support, including case builds, open enrollment setup, renewals, data migration, EDI integration, and error resolution across platforms such as EASE, Employee Navigator, and BSwift. This automation reduces administrative complexity, improves accuracy and efficiency, and enhances client service within a regulated environment.

In September 2024, Pluxee N.V., a France-based provider of employee benefits and engagement solutions, acquired Cobee, S.L. for an undisclosed amount. This acquisition was aimed at strengthening Pluxee's presence in the digital employee benefits market by integrating Cobee's innovative, user-focused platform that simplifies employee access to benefits. Cobee S.L. is a Spain-based provider specializing in digital benefits management services.

Major players in the benefits management services market are Intuit Inc., Aon Plc, Willis Towers Watson Plc, Insperity Inc., Paychex Inc., UKG Inc., Mercer LLC, Ceridian HCM Holding Inc., Pluxee S.A.S., Sequoia Consulting Group LLC, isolved HCM LLC, Justworks Inc., Asure Software Inc., TriNet Zenefits Inc., Tandem HR Inc., Engage PEO LLC, Landrum Human Resources Companies Inc., Excel Human Resources Inc. , Origin Financial Inc. , UZIO Inc.

North America was the largest region in the benefits management services market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in benefits management services report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the benefits management services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The benefits management services market includes revenues earned by entities by providing services such as eligibility and coverage verification, regulatory compliance support, claims processing coordination, and retirement plan administration. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Benefits Management Services Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on benefits management services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for benefits management services ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The benefits management services market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

Scope

Table of Contents

1. Executive Summary

2. Benefits Management Services Market Characteristics

3. Benefits Management Services Market Trends And Strategies

4. Benefits Management Services Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

5. Global Benefits Management Services Growth Analysis And Strategic Analysis Framework

6. Benefits Management Services Market Segmentation

7. Benefits Management Services Market Regional And Country Analysis

8. Asia-Pacific Benefits Management Services Market

9. China Benefits Management Services Market

10. India Benefits Management Services Market

11. Japan Benefits Management Services Market

12. Australia Benefits Management Services Market

13. Indonesia Benefits Management Services Market

14. South Korea Benefits Management Services Market

15. Western Europe Benefits Management Services Market

16. UK Benefits Management Services Market

17. Germany Benefits Management Services Market

18. France Benefits Management Services Market

19. Italy Benefits Management Services Market

20. Spain Benefits Management Services Market

21. Eastern Europe Benefits Management Services Market

22. Russia Benefits Management Services Market

23. North America Benefits Management Services Market

24. USA Benefits Management Services Market

25. Canada Benefits Management Services Market

26. South America Benefits Management Services Market

27. Brazil Benefits Management Services Market

28. Middle East Benefits Management Services Market

29. Africa Benefits Management Services Market

30. Benefits Management Services Market Competitive Landscape And Company Profiles

31. Benefits Management Services Market Other Major And Innovative Companies

32. Global Benefits Management Services Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Benefits Management Services Market

34. Recent Developments In The Benefits Management Services Market

35. Benefits Management Services Market High Potential Countries, Segments and Strategies

36. Appendix

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