세계의 직원 경험 관리 시장 예측(-2028년) : 제공(소프트웨어, 서비스), 스탠드얼론 소프트웨어(직원 서베이 및 피드백, 직원 관여, 직원 레코그니션 및 보상), 산업(BFSI, 헬스케어, IT 및 ITeS), 지역별
Employee Experience Management Market by Offering (Software, Services), Standalone Software (Employee Survey & Feedback, Employee Engagement, Employee Recognition & Rewards), Industry (BFSI, Healthcare, IT & ITeS) and Region - Global Forecast to 2028
상품코드:1420458
리서치사:MarketsandMarkets
발행일:2024년 01월
페이지 정보:영문 210 Pages
라이선스 & 가격 (부가세 별도)
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한글목차
리포트 개요
조사 범위
조사 대상년
2018-2028년
기준년
2022년
예측 기간
2023-2028년
단위
금액(달러)
부문
제공·산업·지역
대상 지역
북미·아시아태평양·유럽·중동 & 아프리카·라틴아메리카
직원 경험 관리 시장 규모는 2023년 68억 달러에서 예측 기간 중 10.2%의 CAGR로 추이하며, 2028년에는 111억 달러 규모로 성장할 것으로 예측됩니다.
소프트웨어별로는 스탠드얼론 소프트웨어 부문이 예측 기간 중 최대 점유율을 보일 전망입니다. 직원 경험 관리를 위한 독립형 소프트웨어는 조직내 전체 직원 경험을 향상시키는 데 특화된 독립적인 전용 소프트웨어 솔루션을 의미합니다. 이러한 소프트웨어 솔루션은 광범위한 인사관리 소프트웨어(HRMS) 및 전사적 자원관리(ERP) 제품군과는 별개의 솔루션입니다. 독립형 직원 경험 관리 소프트웨어는 독립적으로 작동하며 직원 참여, 만족도 및 복리후생을 향상시키는 것을 목표로 합니다. 이러한 소프트웨어 솔루션은 프로세스를 간소화하고 최적화하여 긍정적이고 매력적인 업무 환경을 조성하도록 설계되어 있습니다. 독립형 직원 경험 관리 소프트웨어는 일반적으로 커뮤니케이션, 피드백, 인식, 협업과 같은 핵심 요소를 다루며, 조직이 특정 요구에 맞게 솔루션을 맞춤화할 수 있는 유연성을 제공합니다.
지역별로는 아시아태평양이 예측 기간 중 가장 큰 성장률을 나타낼 것으로 예상됩니다. 이 지역은 인도, 중국, 호주, 뉴질랜드 등의 국가들이 높은 성장률을 나타낼 것으로 예상되며, 향후 수년간 큰 성장 기회를 맞이할 것으로 보입니다. 탄탄한 경제와 급증하는 젊은 노동력에 힘입어 숙련된 인재에 대한 수요가 증가하고 있습니다. 이에 대응하기 위해 기업은 직원 경험 관리 전략에 전략적으로 투자하여 우수한 인재를 유치하고 유지하기 위해 노력하고 있습니다.
세계의 직원 경험 관리 시장을 조사했으며, 시장 개요, 시장 영향요인 및 시장 기회의 분석, 기술·특허의 동향, 법규제 환경, 베스트 프랙티스, 사례 연구, 시장 규모의 추이·예측, 각종 구분·지역별 상세 분석, 경쟁 구도, 주요 기업의 개요 등을 정리하여 전해드립니다.
목차
제1장 서론
제2장 조사 방법
제3장 주요 요약
제4장 중요 인사이트
제5장 시장 개요·산업 동향
시장 역학
촉진요인
억제요인
기회
과제
밸류체인 분석
에코시스템
기술 분석
Porter's Five Forces 분석
비즈니스 모델
직원 경험 관리가 인접한 니치 기술에 미치는 영향
직원 경험 관리의 미래 시장 구도
고객의 비즈니스에 영향을 미치는 동향/디스럽션
직원 경험 관리의 베스트 프랙티스
사례 연구
가격 분석
특허 분석
규제 상황
주요 이해관계자와 구입 기준
주요 컨퍼런스와 이벤트
제6장 직원 경험 관리 시장 : 제공별
소프트웨어
통합형 소프트웨어
스탠드얼론 소프트웨어
서비스
통합·실장
지원 & 정비
트레이닝 & 개발
제7장 직원 경험 관리 시장 : 산업별
BFSI
헬스케어
IT·ITES
통신
정부
제조
기타
제8장 직원 경험 관리 시장 : 지역별
북미
유럽
아시아태평양
중동 및 아프리카
라틴아메리카
제9장 경쟁 구도
주요 기업의 전략
매출 분석
시장 점유율 분석
기업 평가 매트릭스
스타트업/중소기업 평가 매트릭스
주요 기업의 순위
경쟁 시나리오
직원 경험 관리 제품 벤치마킹
주요 직원 경험 관리 벤더 평가와 재무 지표
제10장 기업 개요
주요 기업
QUALTRICS
SAP
ORACLE
MICROSOFT
WORKDAY
ZOOM VIDEO COMMUNICATIONS
ZOHO CORPORATION
CULTURE AMP
ACHIEVERS
WORKLEAP
SURVEYSPARROW
15FIVE
AWARDCO
VANTAGE CIRCLE
스타트업 /SME
QUANTUM WORKPLACE
CLEARCOMPANY
JOSTEL
KUDOS
LATTICE
BONUSLY
MOTIVOSITY
WORKTANGO
BLINK
MO
PIXIDA
제11장 인접/관련 시장
제12장 부록
KSA
영문 목차
영문목차
Report Description
Scope of the Report
Years Considered for the Study
2018-2028
Base Year
2022
Forecast Period
2023-2028
Units Considered
Volume (Million meters) and Value (USD)
Segments
Value (USD) Million/ Billion
Regions covered
North America, APAC, Europe, Middle East & Africa, and Latin America
The employee experience management market is estimated to be USD 6.8 billion to USD 11.1 billion at a CAGR of 10.2% from 2023 to 2028. Giving employees authority and empowerment unleashes their hidden potential. It allows them to go beyond routine tasks and become experts in what they do. When people are free to make decisions and take ownership, they transform from just "doing" tasks to confident decision-makers. This increase in engagement and productivity makes the workplace a platform for innovation and excellence. Empowered employees are not just workers; they are invested partners who contribute to success through their initiative, making the workplace a better environment.
"By software, standalone software segment to contribute the largest market share in the employee experience management market during the forecast period."
Standalone software for managing employee experience refers to a dedicated and independent software solution that specifically focuses on enhancing the overall employee experience within an organization. These software solutions are separate from broader Human Resources Management Software (HRMS) or Enterprise Resource Planning (ERP) suites. The standalone employee experience management software operates independently and aims to improve employee engagement, satisfaction, and well-being. These software solutions are designed to streamline and optimize processes, fostering a positive and engaging work environment. Standalone employee experience management software typically addresses critical elements such as communication, feedback, recognition, and collaboration, offering organizations the flexibility to tailor solutions to their specific needs.
"Asia Pacific will register the highest growth rate during the forecast period."
The Asia Pacific region is set to undergo significant growth opportunities in the coming years, with countries like India, China, Australia, and New Zealand expected to experience high growth rates. Fueled by robust economies and a burgeoning young workforce, there is a heightened demand for skilled talent. In response, companies are strategically investing in employee experience management strategies to attract and retain top professionals. From the bustling metropolises of Tokyo and Shanghai to the dynamic tech hubs of Bangalore and Melbourne, the adoption of employee experience management is on the rise. Recognizing the pivotal role of employee experience management in this fiercely competitive market, companies are not only focusing on competitive compensation but also emphasizing career development opportunities and prioritizing employee well-being.
Breakdown of primaries
The study contains insights from various industry experts, from solution vendors to Tier 1 companies. The break-up of the primaries is as follows:
By Company Type: Tier 1 - 25%, Tier 2 - 40%, and Tier 3 - 35%
By Designation: C-level -45%, D-level - 35%, and Managers - 20%
By Region: North America - 40%, Europe - 35%, Asia Pacific - 20%, ROW- 5%.
The major players in the employee experience management market are Qualtrics (US), SAP (Germany), Oracle (US), Microsoft (US), Workday (US), Zoom Video Communication (US), Culture AMP (Germany), Achievers (Canada), Workleap (Canada), SurveySparrow (US), 15Five (US), Awardco (US), Vantage Circle (US), Quantum Workplace (US), ClearCompany (US), Jostle (Canada), Kudos (Canada), Lattice (US), Bonusly (US), Motivosity (US), WorkTango (US), Blink (US), MO (UK), and Pixida (US). These players have adopted various growth strategies, such as partnerships, agreements and collaborations, new product launches, product enhancements, and acquisitions to expand their footprint in the employee experience management market.
Research Coverage
The market study covers the employee experience management market size across different segments. It aims to estimate the market size and the growth potential across different segments, including offering (software (integrated software and standalone software) and services), industries, and regions. The study includes an in-depth competitive analysis of the leading market players, their company profiles, key observations related to product and business offerings, recent developments, and market strategies.
Key Benefits of Buying the Report
The report will help the market leaders/new entrants with information on the closest approximations of the global employee experience management market's revenue numbers and subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and plan suitable go-to-market strategies. Moreover, the report will provide insights for stakeholders to understand the market's pulse and provide them with information on key market drivers, restraints, challenges, and opportunities.
The report provides insights on the following pointers:
Analysis of key drivers (escalating demand for real-time performance management, enhancing employee experience through seamless technology integration), restraints (budget constraints
, data privacy concerns), opportunities (reduced burnout and increased well-being,
talent attraction and retention) and challenges (remote workers pose unique hurdles for organizations and the quest to elevate employee productivity within the organizational framework) influencing the growth of the employee experience management market. Product Development/Innovation: Detailed insights on upcoming technologies, research and development activities, and new product and service launches in the employee experience management market. Market Development: Comprehensive information about lucrative markets - the report analyses the employee experience management market across various regions. Market Diversification: Exhaustive information about new products and services, untapped geographies, recent developments, and investments in the employee experience management market. Competitive Assessment: In-depth assessment of market shares, growth strategies, and service offerings of leading players like Qualtrics (US), SAP (Germany), Oracle (US), Microsoft (US), Workday (US), Zoom Video Communication (US), Culture AMP (Germany), Achievers (Canada), Workleap (Canada), SurveySparrow (US), 15Five (US), Awardco (US), Vantage Circle (US), Quantum Workplace (US), ClearCompany (US), Jostle (Canada), Kudos (Canada), Lattice (US), Bonusly (US), Motivosity (US), WorkTango (US), Blink (US), MO (UK), and Pixida (US).
TABLE OF CONTENTS
1 INTRODUCTION
1.1 STUDY OBJECTIVES
1.2 MARKET DEFINITION
1.3 STUDY SCOPE
1.3.1 MARKET SEGMENTATION
1.3.2 REGIONS COVERED
1.3.3 INCLUSIONS & EXCLUSIONS
1.4 YEARS CONSIDERED
1.5 CURRENCY CONSIDERED
TABLE 1 USD EXCHANGE RATES, 2020-2022
1.6 STAKEHOLDERS
1.7 RECESSION IMPACT
2 RESEARCH METHODOLOGY
2.1 RESEARCH DATA
FIGURE 1 EMPLOYEE EXPERIENCE MANAGEMENT MARKET: RESEARCH DESIGN
2.1.1 SECONDARY DATA
2.1.1.1 Primary data from secondary sources
2.1.2 PRIMARY DATA
2.1.2.1 Primary interviews with experts
2.1.2.2 List of key primary interview participants
2.1.2.3 Breakdown of primaries
2.1.2.4 Key data from primary sources
2.1.2.5 Key industry insights
2.2 MARKET SIZE ESTIMATION
2.2.1 BOTTOM-UP APPROACH
2.2.1.1 Approach for capturing the market share using the bottom-up analysis (demand side)
FIGURE 2 BOTTOM-UP APPROACH
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY, BOTTOM-UP (SUPPLY SIDE): COLLECTIVE REVENUE FROM SOFTWARE AND SERVICES OF EMPLOYEE EXPERIENCE MANAGEMENT MARKET
2.2.2 TOP-DOWN APPROACH
2.2.2.1 Approach for capturing the market share using top-down analysis (supply side)
TABLE 183 COMPARATIVE ANALYSIS OF PROMINENT EMPLOYEE EXPERIENCE MANAGEMENT SOLUTIONS
9.9.1.1 Culture Amp Employee Experience Platform
9.9.1.2 Workleap Officevibe
9.9.1.3 Qualtrics Employee Experience
9.9.1.4 Workday Employee Experience
9.10 VALUATION AND FINANCIAL METRICS OF KEY EMPLOYEE EXPERIENCE MANAGEMENT VENDORS
FIGURE 37 VALUATION AND FINANCIAL METRICS OF KEY EMPLOYEE EXPERIENCE MANAGEMENT VENDORS
10 COMPANY PROFILES
10.1 MAJOR PLAYERS
(Business overview, Products /Solutions/Services offered, Recent developments, MnM view, Right to win, Strategic choices made, and Weaknesses and Competitive threats)**
*Details on Business overview, Products /Solutions/Services offered, Recent developments, MnM view, Right to win, Strategic choices made, and Weaknesses and Competitive threats might not be captured in case of unlisted companies.
11 ADJACENT/RELATED MARKETS
11.1 INTRODUCTION TO ADJACENT MARKETS
TABLE 215 ADJACENT MARKETS AND FORECASTS
11.2 LIMITATIONS
11.3 WORKFORCE MANAGEMENT
11.3.1 WORKFORCE MANAGEMENT MARKET, BY COMPONENT
TABLE 216 WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018-2025 (USD MILLION)
