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Orange Business Adds Value to UC&C and Contact Centers with Extra Layers of Services
»óǰÄÚµå : 1586316
¸®¼­Ä¡»ç : IDC
¹ßÇàÀÏ : 2024³â 11¿ù
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US $ 2,500 £Ü 3,443,000
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Market Note

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Orange Business is enhancing its UC&C and contact center services to meet modern business needs by integrating these solutions into broader digital transformation processes. Leveraging connectivity, cloud, and cybersecurity, Orange Business collaborates with a wide ecosystem to offer flexible, secure, and comprehensive solutions. The company focuses on improving customer and employee experiences, providing tailored migration support, and utilizing AI and analytics for better insights. This strategic approach positions Orange Business to effectively navigate the complexities of hybrid work and evolving business environments.

Executive Snapshot

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IDC's Point of View

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