Enterprise Collaboration Service Market, By Solution, By Deployment, By Type, By End-Use Industry, By Geography
상품코드:1789417
리서치사:Coherent Market Insights
발행일:2025년 07월
페이지 정보:영문
라이선스 & 가격 (부가세 별도)
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한글목차
세계의 기업 협업 서비스 시장은 2025년 623억 6,000만 달러로 추정되고, 2032년까지 1,344억 5,000만 달러에 이를 것으로 예측되며, 예측 기간 중 연평균 성장률(CAGR) 11.6%로 성장할 전망입니다.
보고 범위
보고서 세부정보
기준 연도
2024년
2025년 시장 규모
623억 6,000만 달러
실적 데이터
2020-2024년
예측 기간
2025-2032년
예측 기간 : 2025-2032년 CAGR:
11.60%
2032년 금액 예측
1,344억 5,000만 달러
기업 협업은 기업 내 직원 간의 커뮤니케이션 시스템으로 기업 내 소셜 네트워킹 도구, 협업 플랫폼, 공공 인터넷 및 기업 내 인터넷 사용을 포함합니다. 기업 협업 서비스는 조직의 직원이 지리적 차이에 관계없이 데이터 및 정보를 서로 저장, 공유 및 공동 수정할 수 있는 종합적인 기능입니다. 협업 서비스에는 화상 회의, 문서 공유 기능, 그룹웨어 등 다양한 기술이 사용됩니다. 또한 기업 커뮤니케이션에는 전화, 이메일, 화상 회의, 텍스트, 웹 채팅 등이 포함됩니다. 잘 설계된 기업 협업 시스템은 노동 환경을 확대하여 조직 직원들에게 복잡한 커뮤니케이션 프로세스를 간소화합니다. 직원 이외에도 고객, 벤더, 계약자, 파트너 등의 이해관계자가 업무를 진행하는데 중요한 역할을 담당하고 있습니다. 따라서 서비스 제공업체는 기업이 지정한 목표를 달성할 수 있도록 다른 이해관계자와 효과적인 협업을 위한 소프트웨어 및 하드웨어 기술을 도입하고 있습니다.
시장 역학
기업 이동성과 모바일 워크포스에 대한 수요 증가는 예측 기간 동안 세계 기업 협업 서비스 시장의 성장을 가속할 것으로 예측됩니다. 세계화를 통해 기업은 세계 프레즌스를 높이려고 하는데, 그 결과 협업 도구의 필요성이 커지고 있습니다. 이러한 도구는 기업 직원 간의 효과적인 커뮤니케이션을 가능하게 합니다. 이러한 도구는 지리적 차이에 관계없이 데이터와 정보를 서로 저장, 공유, 공동 수정하는 등의 기능을 제공합니다. 이는 직원의 생산성을 향상시키고 전체 비즈니스에 유연성을 제공합니다. 게다가 노트북, 스마트폰, 태블릿 등 모바일 기기의 보급이 진행되고 있는 것도 예측 기간 중 기업 협업 서비스 세계 시장을 견인할 것으로 예측됩니다. 모바일 장치는 기업용 소프트웨어 솔루션의 플랫폼 역할을 합니다. 이러한 장치의 도움으로 직원은 공유 데이터를 공유하고 어디서나 세계에 액세스할 수 있습니다.
그러나 기업 협업 소프트웨어의 데이터 유출 문제가 증가하거나 초기 도입 비용이 예측 기간 동안 세계 시장의 성장을 방해할 수 있습니다.
시장 분류
이 보고서는 세계의 기업 협업 서비스 시장을 솔루션, 배포, 유형, 최종 이용 산업 및 지역별로 분류합니다.
이 조사의 주요 특징
본 보고서는 세계의 기업 협업 서비스 시장을 상세하게 분석하여 2018년을 기준 연도로 한 예측기간(2019-2027년) 시장 규모와 복합연간 성장률(CAGR)을 제공합니다.
또한 다양한 부문에 걸친 잠재적인 수익 기회를 밝히고 이 시장의 매력적인 투자 제안 매트릭스를 설명합니다.
또한 시장 성장 촉진요인, 억제요인, 기회, 신제품 출시 및 승인, 지역별 전망, 주요 기업이 채용하는 경쟁 전략 등에 관한 주요 고찰도 제공합니다.
규제 상황, 기업 개요, 재무 실적, 제품 포트폴리오, 지역 상황별, 판매 전략, 주요 발전 및 전략, 미래 계획 등의 매개변수를 기반으로 기업 협업 서비스 세계 시장에서 주요 기업을 프로파일링합니다.
세계 기업 협업 서비스 시장에서 다루는 주요 기업은 Fuze Inc., Cisco Systems, Inc., GENBAND, Inc., IBM Corporation, Atlassian Corp PLC, Microsoft Corporation, Xura, Inc., Alcatel-Lucent SA(Nokia Networks), Vonage Networks LLC, Unify, Inc. Inc., Hewlett-Packard Development Company, LP, Cafex Communications Inc., Mitel Networks Corporation, ShoreTel Inc., Polycom, Inc., 8x8, Inc. 등이 있습니다.
이러한 주요 시장 기업은 소비자의 요구와 요구에 부응하기 위해 다른 시장 리더와의 협업 전략에 중점을 두고 신제품의 혁신과 출시를 추진하고 있습니다.
이 보고서의 통찰을 통해 기업 마케팅 담당자 및 관리 당국은 향후 제품 출시, 기술 업그레이드, 시장 확대 및 마케팅 전술에 대한 정보를 기반으로 의사 결정을 내릴 수 있습니다.
세계 기업 협업 서비스 시장 보고서는 투자자, 공급업체, 유통업체, 신규 참가자, 재무 분석가 등 이 업계의 다양한 이해관계자를 지원합니다.
이해관계자는 세계 기업 협업 서비스 시장 분석에 사용되는 다양한 전략 매트릭스를 통해 의사 결정을 용이하게 할 수 있습니다.
목차
제1장 조사의 목적과 전제조건
조사 목적
전제조건
약어
제2장 시장 전망
보고서 설명
시장 정의와 범위
주요 요약
Coherent Opportunity Map(COM)
제3장 시장 역학, 규제, 동향 분석
시장 역학
성장 촉진요인
억제요인
기회
영향 분석
주요 하이라이트
규제 시나리오
제품 출시/승인
PEST 분석
Porter's Five Forces 분석
합병과 인수 시나리오
제4장 세계의 기업 협업 서비스 시장 : 솔루션별, 2020-2032년
메시징
모빌리티 및 텔레포니
제5장 세계의 기업 협업 서비스 시장 : 전개별, 2020-2032년
On-Premise
Off-Premise
하이브리드
제6장 세계의 기업 협업 서비스 시장 : 유형별, 2020-2032년
하드웨어
소프트웨어
컨설팅
통합
유지보수
제7장 세계의 기업 협업 서비스 시장 : 최종 이용 산업별, 2020-2032년
은행, 금융서비스 및 보험(BFSI)
소매
헬스케어
정부
교육
정보기술
미디어 및 엔터테인먼트
기타(운송 및 제조)
제8장 세계의 기업 협업 서비스 시장 : 지역별, 2020-2032년
북미
미국
캐나다
유럽
독일
영국
스페인
프랑스
이탈리아
러시아
기타 유럽
아시아태평양
중국
인도
일본
호주
한국
ASEAN
기타 아시아태평양
라틴아메리카
브라질
아르헨티나
멕시코
기타 라틴아메리카
중동 및 아프리카
GCC 국가
이스라엘
남아프리카
북아프리카
중앙 아프리카
제9장 경쟁 구도
Fuze Inc.
Cisco Systems, Inc.
GENBAND, Inc.
IBM Corporation
Atlassian Corp PLC.
Microsoft Corporation
Xura, Inc.
Alcatel-Lucent SA(Nokia Networks)
Vonage Networks LLC, Unify, Inc.(Atos SE),
Tropo, Inc.
Hewlett-Packard Development Company,
Request Sample Copy
LP
Cafex Communications Inc.
Mitel Networks Corporation
ShoreTel Inc.
Polycom, Inc.
8x8, Inc.
제10장 섹션
조사 방법
출판사에 대해
JHS
영문 목차
영문목차
Enterprise Collaboration Service Market is estimated to be valued at USD 62.36 Bn in 2025 and is expected to reach USD 134.45 Bn by 2032, growing at a compound annual growth rate (CAGR) of 11.6% from 2025 to 2032.
Report Coverage
Report Details
Base Year:
2024
Market Size in 2025:
USD 62.36 Bn
Historical Data for:
2020 To 2024
Forecast Period:
2025 To 2032
Forecast Period 2025 to 2032 CAGR:
11.60%
2032 Value Projection:
USD 134.45 Bn
Enterprise collaboration is a system of communication among corporate workers, which may include the use of enterprise social networking tools, collaboration platforms, public internet, and corporate internet. Enterprise collaboration services are comprehensive capabilities that allow employees in the organization to store, share, and jointly modify data and information with one another regardless of different geographical locations. Various technologies are used in collaboration services including video conferencing, document sharing capabilities, groupware, etc. Moreover, Enterprise communication may include phone, email, video conference, texting, web chat, etc. An adequately designed enterprise collaboration system simplifies the communication process, which has become complex for employees in an organization largely due to the expansion of the work environment Moreover, ECS functions optimally in a collaborative working environment. Apart from employees, other stakeholders such as customers, vendors, contractors, and partners are all key contributors to work getting done. Hence, service providers are introducing software and hardware technologies for effective collaboration with other stakeholders, in order to aid enterprises to achieve their designated targets.
Market Dynamics
Growing demand for enterprise mobility and mobile workforce is expected to drive growth of the global enterprise collaboration service market during the forecast period. Due to globalization companies are trying to increase their global presence which in turn, is increasing the need for collaboration tools. These tools would enable effective communication among employees of the company. These tools provides facility such as store, share, and jointly modify data and information with one another regardless of different geographical locations. This help employees to increase their productivity, and provide flexibility across the business. Moreover, increasing penetration of mobile devices such as laptops, smart phones, tablets and many others are expected to drive the global enterprise collaboration service market during the forecast period. Mobile devices acts as platform for enterprise software solutions. With the help of these devices employee can share and access the shared data from anywhere from globally.
However, increasing data breach issues in the enterprise collaboration software, initial implementing cost of enterprise collaboration service may hamper the growth of global enterprise collaboration service market in the forecast period.
Market Taxonomy
This report segments the global enterprise collaboration service market on the basis of solution, deployment, type, End user industry and region. On the basis of Solution, global enterprise collaboration service market is segmented into Messaging, Mobility/Telephony. Messaging is sub segmented into Video Conferencing, Contact Centre. Mobility/Telephony is sub segmented into Collaborative Tool. On the basis of Deployment, the global enterprise collaboration service market is segmented into On Premise, Off Premise and Hybrid. On the basis of type, the global enterprise collaboration service market is segmented into Hardware, Software, Services, Consulting, Integration and Maintenance. On the basis of End-use Industry, the global enterprise collaboration service market is segmented into Banking, Financial services and Insurance (BFSI), Retail, Healthcare, Government, Education, Information Technology, Media and Entertainment and Other (Transportation and Manufacturing).On the basis of region, global enterprise collaboration service market is segmented into North America, Latin America, Europe, Asia pacific, Middle East and Africa.
Key features of the study
This report provides an in-depth analysis of the global enterprise collaboration service market and provides market size (USD Bn) and compound annual growth rate (CAGR %) for the forecast period (2019-2027), considering 2018 as the base year.
It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrix for this market.
This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, regional outlook, and competitive strategy adopted by leading players.
It profiles leading players in the global enterprise collaboration service market based on the following parameters - regulatory landscape, company overview, financial performance, product portfolio, geographical presence, distribution strategies, key developments and strategies, and future plans.
Key companies covered in the global enterprise collaboration service market includes Fuze Inc., Cisco Systems, Inc., GENBAND, Inc., IBM Corporation, Atlassian Corp PLC, Microsoft Corporation, Xura, Inc., Alcatel-Lucent SA (Nokia Networks), Vonage Networks LLC, Unify, Inc. (Atos SE), Tropo, Inc., Hewlett-Packard Development Company, L.P., Cafex Communications Inc., Mitel Networks Corporation, ShoreTel Inc., Polycom, Inc., and 8x8, Inc.
These key market players are focusing on collaboration strategy with other market leaders to innovate and launch new products to meet the increasing needs and requirements of consumers.
Insights from this report would allow marketers and management authorities of companies to make informed decision regarding future product launches, technology upgradation, market expansion, and marketing tactics.
The global enterprise collaboration service market report caters to various stakeholders in this industry including investors, suppliers, distributors, new entrants, and financial analysts.
Stakeholders would have ease in decision-making through the various strategy matrices used in analyzing the global enterprise collaboration service market.
Market Segmentation
Global Enterprise Collaboration Service Market By Solution
Messaging
Video Conferencing
Contact Centre
Mobility/Telephony
Collaborative Tool
Global Enterprise Collaboration Service Market By Deployment
On Premise
Off Premise
Hybrid
Global Enterprise Collaboration Service Market By Type
Hardware
Software
Services
Consulting
Integration
Maintenance
Global Enterprise Collaboration Service Market By End-use Industry
Banking, Financial services and Insurance (BFSI)
Retail
Healthcare
Government
Education
Information Technology
Media and Entertainment
Other (Transportation and Manufacturing)
Global Enterprise Collaboration Service Market By Region
North America
U.S.
Canada
Latin America
Brazil
Argentina
Mexico
Rest of Latin America
Europe
Germany
U.K.
Spain
France
Italy
Russia
Rest of Europe
Asia Pacific
China
India
Japan
Australia
South Korea
ASEAN
Rest of Asia Pacific
Middle East
GCC Countries
Israel
Rest of Middle East
Africa
South Africa
North Africa
Central Africa
Company Profiles
Fuze Inc.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments
Future Plans
Cisco Systems, Inc.
GENBAND, Inc.
IBM Corporation
Atlassian Corp PLC.
Microsoft Corporation
Xura, Inc.
Alcatel-Lucent SA (Nokia Networks)
Vonage Networks LLC.
Unify, Inc. (Atos SE)
Tropo, Inc.
Hewlett-Packard Development Company
L.P., Cafex Communications Inc.
Mitel Networks Corporation
ShoreTel Inc.
Polycom, Inc.
8x8, Inc.
Table of Contents
1. Research Objectives and Assumptions
Research Objectives
Assumptions
Abbreviations
2. Market Purview
Report Description
Market Definition and Scope
Executive Summary
Market Snapshot, By Solution
Market Snapshot, By Deployment
Market Snapshot, By Type
Market Snapshot, By End-use Industry
Market Snapshot, By Region
Coherent Opportunity Map (COM)
3. Market Dynamics, Regulations, and Trends Analysis
Market Dynamics
Drivers
Increasing Demand for Smart Homes
Growing Awareness of Smart Home Concepts
Restraints
High Initial Cost of Smart Lightning Systems
Limited Awareness and Education
Opportunities
Increasing Number of Government Initiatives for smart cities
Health and Well-being Focus
Impact Analysis
Key Highlights
Regulatory Scenario
Product launch/Approvals
PEST Analysis
PORTER's Analysis
Merger and Acquisition Scenario
4. Global Enterprise Collaboration Service Market, By Solution, 2020-2032, (USD Bn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021 - 2032
Segment Trends
Messaging
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Video Conferencing
Contact Centre
Mobility/Telephony
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Collaborative Tool
5. Global Enterprise Collaboration Service Market, By Deployment, 2020-2032, (USD Bn)
Introduction
Market Share Analysis, 2023and 2032 (%)
Y-o-Y Growth Analysis, 2021- 2032
Segment Trends
On Premise
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Off Premise
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Hybrid
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
6. Global Enterprise Collaboration Service Market, By Type, 2020-2032, (USD Bn)
Introduction
Market Share Analysis, 2023and 2032 (%)
Y-o-Y Growth Analysis, 2021- 2032
Segment Trends
Hardware
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Software
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Consulting
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Integration
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Maintenance
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
7. Global Enterprise Collaboration Service Market, By End-use Industry, 2020-2032, (USD Bn)
Introduction
Market Share Analysis, 2023and 2032 (%)
Y-o-Y Growth Analysis, 2021- 2032
Segment Trends
Banking, Financial services and Insurance (BFSI)
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Retail
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Healthcare
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Government
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Education
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Information Technology
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Media and Entertainment
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Other (Transportation and Manufacturing)
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
8. Global Enterprise Collaboration Service Market, By Region, 2020-2032, (USD Bn)
Introduction
Market Share Analysis, By Country, 2023and 2032 (%)
Y-o-Y Growth Analysis, For Country 2021-2032
Country Trends
North America
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Type, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By End-use Industry, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032,(USD Bn)
U.S.
Canada
Europe
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Type, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By End-use Industry, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032,(USD Bn)
Germany
U.K.
Spain
France
Italy
Russia
Rest of Europe
Asia Pacific
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Type, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By End-use Industry, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032,(USD Bn)
China
India
Japan
Australia
South Korea
ASEAN
Rest of Asia Pacific
Latin America
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Type, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By End-use Industry, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032,(USD Bn)
Brazil
Argentina
Mexico
Rest of Latin America
Middle East and Africa
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Type, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By End-use Industry, 2020-2032,(USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032,(USD Bn)
