통합 커뮤니케이션 및 비즈니스용 헤드셋 시장 보고서(2026년)
Unified Communication And Business Headsets Global Market Report 2026
상품코드 : 1924374
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 250 Pages
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한글목차

통합 커뮤니케이션 및 비즈니스용 헤드셋 시장 규모는 최근 몇 년 동안 빠르게 성장하고 있습니다. 2025년 46억 달러에서 2026년 53억 1,000만 달러로 CAGR 15.4%로 성장할 것으로 예상됩니다. 지금까지의 성장은 IP 텔레포니의 조기 도입, 기존 PBX 시스템에서의 전환, 모바일 기기 기반 통신의 초기 통합, 기업용 회의 도구의 확대, 유선 콜센터 헤드셋의 사용 증가 등이 주요 요인으로 꼽힙니다.

통합 커뮤니케이션 및 비즈니스용 헤드셋 시장 규모는 향후 몇 년 동안 빠르게 성장할 것으로 예상됩니다. 2030년에는 94억 5,000만 달러에 달할 것으로 예상되며, CAGR은 15.5%에 달할 것으로 예상됩니다. 예측 기간 동안 성장 요인으로는 무선 기업용 통신 장비 수요 확대, 하이브리드 업무 기술 확산, 고급 노이즈 캔슬링 시스템 개발, 옴니채널 통신 도구로의 전환 가속화, 통합형 클라우드 협업 에코시스템 채택 증가 등을 꼽을 수 있습니다. 예측 기간의 주요 동향으로는 AI 기반 통신 자동화 도입, 클라우드 기반 통합 통신 플랫폼 확대, IoT 지원 기기 연결성 발전, 지능형 기업 협업 시스템 성장, 로봇 지원 통신 도구 통합 등이 있습니다.

통합 커뮤니케이션 및 비즈니스 헤드셋 시장의 성장은 재택근무(WFH) 및 하이브리드 근무 모델의 확산으로 인해 더욱 가속화되고 있습니다. WFH는 직원이 자택 등 원격지에서 업무를 수행하는 근무형태를 말합니다. 하이브리드 근무는 원격근무와 사무실 근무의 두 가지 요소를 결합한 형태입니다. 이러한 상황에서 통합 커뮤니케이션 및 비즈니스 헤드셋은 명확한 커뮤니케이션을 촉진하고, 업무 중단을 최소화하며, 효율성을 높이고, 전문적인 업무 환경을 구축하는 데 있어 매우 중요한 역할을 합니다. 포브스지에 따르면 2023년 6월까지 풀타임 직원의 12.7%가 재택근무를 하고, 28.2%가 하이브리드 근무 형태를 채택할 것으로 예상됩니다. 또한, 2025년까지 약 3,260만 명의 미국인이 원격근무에 종사할 것으로 추산하고 있습니다. 또한 영국 통계청에 따르면, 취업 성인의 16%는 완전 재택근무, 28%는 원격근무와 출퇴근을 병행하고 있다고 합니다. 이처럼 재택근무와 하이브리드 근무의 증가 추세는 통합 커뮤니케이션 및 비즈니스 헤드셋 시장을 견인하는 중요한 요인입니다.

통합 커뮤니케이션 및 비즈니스 헤드셋 시장의 주요 기업들은 하이브리드 업무 환경 개선, 생산성 향상, 지능형 음성 관리를 위한 혁신적인 AI 기반 헤드셋 개발에 주력하고 있습니다. AI 기반 헤드셋은 고급 알고리즘을 활용하여 음질을 최적화하고, 배경 소음을 줄이며, 원격 근무자와 사무실 근무자 모두를 위한 스마트한 회의 지원을 제공합니다. 예를 들어, 2023년 10월 스위스에 본사를 둔 기술 기업 로지텍은 하이브리드 작업을 위해 특별히 설계된 'Zone Wireless 2'를 발표했습니다. 이 헤드셋은 지능형 노이즈 캔슬링, 적응형 오디오 튜닝, 협업 플랫폼과의 원활한 연동이 특징이며, 직원들이 역동적인 업무 환경에서 집중하고 명확하게 소통하며 효과적으로 협업할 수 있도록 도와줍니다. 이 솔루션은 하이브리드 업무 환경을 개선하고, 사용자가 다양한 작업 환경에서 생산성과 편안함을 유지할 수 있도록 도와줍니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 공급망 분석

제4장 세계의 시장 동향과 전략

제5장 최종 이용 산업 시장 분석

제6장 시장 : 금리, 인플레이션, 지정학, 무역 전쟁과 관세의 영향, 관세 전쟁과 무역 보호주의가 공급망에 미치는 영향, 코로나가 시장에 미치는 영향을 포함한 거시경제 시나리오

제7장 세계의 전략 분석 프레임워크, 현재 시장 규모, 시장 비교 및 성장률 분석

제8장 시장에서 세계의 총 잠재 시장 규모(TAM)

제9장 시장 세분화

제10장 지역별·국가별 분석

제11장 아시아태평양 시장

제12장 중국 시장

제13장 인도 시장

제14장 일본 시장

제15장 호주 시장

제16장 인도네시아 시장

제17장 한국 시장

제18장 대만 시장

제19장 동남아시아 시장

제20장 서유럽 시장

제21장 영국 시장

제22장 독일 시장

제23장 프랑스 시장

제24장 이탈리아 시장

제25장 스페인 시장

제26장 동유럽 시장

제27장 러시아 시장

제28장 북미 시장

제29장 미국 시장

제30장 캐나다 시장

제31장 남미 시장

제32장 브라질 시장

제33장 중동 시장

제34장 아프리카 시장

제35장 시장 규제 상황과 투자 환경

제36장 경쟁 구도와 기업 개요

제37장 기타 주요 기업과 혁신적 기업

제38장 세계의 시장 경쟁 벤치마킹과 대시보드

제39장 주요 인수합병

제40장 시장 잠재력이 높은 국가, 부문, 전략

제41장 부록

KSM
영문 목차

영문목차

Unified Communications refers to a telephone system that integrates various communication methods within a business, aiming to enhance efficiency. This integration is applicable to both mobile phones and computers, allowing users to establish connections across multiple devices in different locations simultaneously.

The primary categories within the unified communication and business headset markets are wired and wireless. Wired devices serve as speakers for audio playback and are equipped with an attached wire. These miniature speakers are designed for personal listening, transmitting sound from the device to the headphones through headphone jacks and plugs. The products encompass earphones and headphones. Distribution channels include exclusive showrooms and online sales channels, with end-users extending to call centers and business enterprises.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

Tariffs have influenced the unified communications market by increasing the cost of imported semiconductors, wireless chipsets, microphones, batteries, and electronic assemblies used in headsets and communication devices. Business enterprises and call centers in North America and Europe face the strongest impact due to dependency on Asian manufacturing hubs. Nevertheless, tariffs are driving local assembly expansion, diversification of component sourcing, and innovation in cost-effective communication hardware that enhances long-term supply chain resilience.

The unified communication and business headset market research report is one of a series of new reports from The Business Research Company that provides unified communication and business headset market statistics, including unified communication and business headset industry global market size, regional shares, competitors with a unified communication and business headset market share, detailed unified communication and business headset market segments, market trends and opportunities, and any further data you may need to thrive in the unified communication and business headset industry. This unified communication and business headset market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The unified communication and business headsets market size has grown rapidly in recent years. It will grow from $4.6 billion in 2025 to $5.31 billion in 2026 at a compound annual growth rate (CAGR) of 15.4%. The growth in the historic period can be attributed to early adoption of ip telephony, shift from traditional pbx systems, initial integration of mobile-device-based communication, expansion of enterprise conferencing tools, rising use of wired call center headsets.

The unified communication and business headsets market size is expected to see rapid growth in the next few years. It will grow to $9.45 billion in 2030 at a compound annual growth rate (CAGR) of 15.5%. The growth in the forecast period can be attributed to growing demand for wireless enterprise communication devices, expansion of hybrid work technologies, development of advanced noise-cancellation systems, increasing shift to omnichannel communication tools, rising adoption of unified cloud collaboration ecosystems. Major trends in the forecast period include adoption of AI-driven communication automation, expansion of cloud-based unified communication platforms, development of IoT-enabled device connectivity, growth of intelligent enterprise collaboration systems, integration of robotics-assisted communication tools.

The growth of the unified communication and business headsets market is further fueled by the increasing prevalence of work-from-home (WFH) and hybrid working models. WFH denotes a work arrangement where employees execute their tasks remotely, often from their homes. Hybrid working combines elements of both remote and in-office work. In these scenarios, unified communication and business headsets play a crucial role in facilitating clear communication, minimizing disruptions, enhancing efficiency, and fostering a professional work environment. Forbes reported that by June 2023, 12.7% of full-time employees would work from home, while 28.2% would adopt a hybrid work arrangement. Projections suggest that approximately 32.6 million Americans will engage in remote work by 2025. Additionally, the Office for National Statistics in the UK revealed that 16% of working adults exclusively worked from home, with 28% combining remote work with commuting to the workplace. Thus, the increasing trend of work-from-home and hybrid working is a significant driver for the unified communication and business headset market.

Leading companies in the unified communication and business headset market are focusing on developing innovative AI-powered headsets to enhance hybrid work experiences, boost productivity, and provide intelligent audio management. AI-powered headsets use advanced algorithms to optimize sound quality, minimize background noise, and offer smart meeting assistance for both remote and in-office employees. For example, in October 2023, Logitech, a Switzerland-based technology company, launched the Zone Wireless 2, designed specifically for hybrid work. The headset features intelligent noise cancellation, adaptive audio tuning, and seamless integration with collaboration platforms, enabling employees to focus, communicate clearly, and collaborate effectively in dynamic work environments. This solution enhances the hybrid work experience, helping users maintain productivity and comfort across various work settings.

In October 2023, Mitel Networks Corporation, a Canada-based unified communications company, acquired Unify GmbH for an undisclosed sum. Through this acquisition, Mitel aims to strengthen its global UCaaS offerings, expand its presence in key international markets, and integrate Unify's advanced unified communication and collaboration solutions to provide more seamless, intelligent, and scalable communication experiences for enterprise customers. Unify GmbH is a Germany-based software company offering unified communication and business collaboration solutions.

Major companies operating in the unified communication and business headsets market are Audio-Technica Corporation, Bose Corporation, GN Store Nord A/S (Jabra), Cisco Systems, Shure Incorporated, Logitech, Yealink Network Technology Co. Ltd., Avaya Inc., Huawei Technologies Co. Ltd., Konftel AB, Grandstream Networks Inc., Panasonic Corporation, Yamaha Corporation, Beyerdynamic GmbH & Co. KG, Mitel Networks Corporation, Snom Technology AG, Alcatel-Lucent Enterprise (ALE International), Poly (formerly Plantronics), Sennheiser Electronic GmbH & Co. KG, Accutone Technologies Limited, EPOS

North America was the region in the unified communication and business headset market share in 2025. The regions covered in the unified communication and business headsets market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the unified communication and business headsets market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The unified communication and business headset market consist of sales of wired and wireless. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Unified Communication And Business Headsets Market Global Report 2026 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses unified communication and business headsets market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for unified communication and business headsets ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The unified communication and business headsets market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, total addressable market (TAM), market attractiveness score (MAS), competitive landscape, market shares, company scoring matrix, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

Scope

Added Benefits available all on all list-price licence purchases, to be claimed at time of purchase. Customisations within report scope and limited to 20% of content and consultant support time limited to 8 hours.

Table of Contents

1. Executive Summary

2. Unified Communication And Business Headsets Market Characteristics

3. Unified Communication And Business Headsets Market Supply Chain Analysis

4. Global Unified Communication And Business Headsets Market Trends And Strategies

5. Unified Communication And Business Headsets Market Analysis Of End Use Industries

6. Unified Communication And Business Headsets Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, Supply Chain Impact from Tariff War & Trade Protectionism, And Covid And Recovery On The Market

7. Global Unified Communication And Business Headsets Strategic Analysis Framework, Current Market Size, Market Comparisons And Growth Rate Analysis

8. Global Unified Communication And Business Headsets Total Addressable Market (TAM) Analysis for the Market

9. Unified Communication And Business Headsets Market Segmentation

10. Unified Communication And Business Headsets Market Regional And Country Analysis

11. Asia-Pacific Unified Communication And Business Headsets Market

12. China Unified Communication And Business Headsets Market

13. India Unified Communication And Business Headsets Market

14. Japan Unified Communication And Business Headsets Market

15. Australia Unified Communication And Business Headsets Market

16. Indonesia Unified Communication And Business Headsets Market

17. South Korea Unified Communication And Business Headsets Market

18. Taiwan Unified Communication And Business Headsets Market

19. South East Asia Unified Communication And Business Headsets Market

20. Western Europe Unified Communication And Business Headsets Market

21. UK Unified Communication And Business Headsets Market

22. Germany Unified Communication And Business Headsets Market

23. France Unified Communication And Business Headsets Market

24. Italy Unified Communication And Business Headsets Market

25. Spain Unified Communication And Business Headsets Market

26. Eastern Europe Unified Communication And Business Headsets Market

27. Russia Unified Communication And Business Headsets Market

28. North America Unified Communication And Business Headsets Market

29. USA Unified Communication And Business Headsets Market

30. Canada Unified Communication And Business Headsets Market

31. South America Unified Communication And Business Headsets Market

32. Brazil Unified Communication And Business Headsets Market

33. Middle East Unified Communication And Business Headsets Market

34. Africa Unified Communication And Business Headsets Market

35. Unified Communication And Business Headsets Market Regulatory and Investment Landscape

36. Unified Communication And Business Headsets Market Competitive Landscape And Company Profiles

37. Unified Communication And Business Headsets Market Other Major And Innovative Companies

38. Global Unified Communication And Business Headsets Market Competitive Benchmarking And Dashboard

39. Key Mergers And Acquisitions In The Unified Communication And Business Headsets Market

40. Unified Communication And Business Headsets Market High Potential Countries, Segments and Strategies

41. Appendix

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