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Delivery Management Software Global Market Report 2025
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Delivery management software is a digital platform designed to streamline and optimize the process of delivering goods or services from a central hub to their final destination. It assists businesses in managing their fleets, tracking deliveries in real time, handling any last-minute changes or disruptions, and providing customers with accurate delivery estimates and updates.

The primary deployments of delivery management software are on-premise and software as a service (SaaS) based. On-premise deployment involves installing and operating the software solutions within the physical infrastructure of an organization's premises or data centers. Various pricing methods, such as subscription-based and pay-as-you-go models, are available. These software solutions find extensive use across various industries, including banking, financial services and insurance (BFSI), retail and e-commerce, manufacturing, healthcare and life sciences, telecommunications and information technology, among others. They cater to the needs of small and medium-sized enterprises as well as large enterprises.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the resulting trade tensions in spring 2025 are having a notable impact on the services sector, particularly in business services, IT, and professional consulting. The increased costs of imported technology, office equipment, and critical digital infrastructure are driving up operating expenses for service providers, compelling them to either pass these costs on to clients or absorb the financial strain themselves. Outsourcing firms and IT service providers are grappling with higher hardware costs and supply chain delays, which are disrupting project timelines and squeezing profitability. Furthermore, retaliatory tariffs have weakened demand for U.S.-based professional services in key global markets, slowing export-driven revenues. To navigate these challenges, the sector must focus on accelerating digital transformation, optimizing costs, and strengthening domestic client relationships to sustain growth and remain competitive in an increasingly uncertain trade environment.

The delivery management software market research report is one of a series of new reports from The Business Research Company that provides delivery management software market statistics, including delivery management software industry global market size, regional shares, competitors with a delivery management software market share, detailed delivery management software market segments, market trends and opportunities, and any further data you may need to thrive in the delivery management software industry. This delivery management software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The delivery management software market size has grown rapidly in recent years. It will grow from $2.83 billion in 2024 to $3.18 billion in 2025 at a compound annual growth rate (CAGR) of 12.4%. The growth in the historic period can be attributed to the demand for transparency and accountability, urbanization and population growth, the rise of on-demand services, and a focus on sustainability.

The delivery management software market size is expected to see rapid growth in the next few years. It will grow to $4.97 billion in 2029 at a compound annual growth rate (CAGR) of 11.8%. The growth in the forecast period can be attributed to the demand for contactless delivery solutions, demand for real-time tracking, focus on customer experience, demand for route optimization, and increased competition. Major trends in the forecast period include technological innovations, mobile technology advancements, integration with Internet of Things devices, and artificial intelligence (AI)-powered predictive maintenance.

The forecast of 11.8% growth over the next five years reflects a modest reduction of 0.7% from the previous estimate for this market. This reduction is primarily due to the impact of tariffs between the US and other countries. The U.S. may see elevated platform costs due to tariffs on cloud hosting services and analytics modules developed in Europe and Asia, impacting affordability for logistics and courier businesses. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The anticipated expansion of e-commerce is poised to drive the advancement of the delivery management software sector in the foreseeable future. E-commerce denotes the online commercial framework facilitating the trade of goods and services via the Internet. The escalating prevalence of e-commerce is fueled by convenience, broadening internet accessibility, and a shift in consumer preferences towards online purchasing. Within e-commerce, delivery management software plays a crucial role by optimizing delivery routes, offering real-time tracking, and enriching customer satisfaction through timely and transparent deliveries. This, in turn, boosts operational efficiency and customer contentment. Notably, in February 2024, according to the United States Census Bureau, e-commerce sales for 2023 were forecasted to reach $1,118.7 billion, marking a 7.6% (+-1.2%) increase from 2022, while total retail sales saw a 2.1% (+-0.4%) rise over the same period. E-commerce sales constituted 15.4% of total sales in 2023, compared to 14.7% in 2022, underscoring the driving force behind the delivery management software market's growth.

Key players in the delivery management software sector prioritize the development of innovative solutions, such as real-time shipment alerting, to propel revenue growth. Real-time shipment alerting involves instant notifications provided by delivery management software regarding shipment status and location. For instance, in October 2021, Enveyo, a US-based software company, introduced Alerting, a solution for managing customer delivery experiences. Alerting furnishes real-time visibility throughout the parcel shipment lifecycle, enabling e-commerce shippers to augment revenue, customer satisfaction, and brand loyalty. The solution offers real-time shipment notifications to customers for all significant milestones, from order creation to delivery, including any delivery exceptions. Furthermore, shippers can cultivate a seamless customer delivery experience through customizable email or SMS notifications tailored to match their distinctive messaging and brand identity.

In February 2024, Inspire Brands LLC, a US-based franchise company specializing in fast-food restaurants, acquired Vromo Limited for an undisclosed sum. This acquisition is intended to bolster the profitability of the delivery network and enhance customer delivery experiences. Vromo Limited, headquartered in Ireland, specializes in restaurant delivery management software.

Major companies operating in the delivery management software market are Uber Technologies Inc., DoorDash Inc., Postmates Inc., Zetes Group, Descartes Systems Group, Kerridge Commercial Systems Information, Metapack Ltd, Bringg Delivery Technologies Ltd, WorkWave LLC, Jungleworks, Mara Labs Inc., Mobisoft Infotech LLC, parcelLab GmbH, Loginext Solutions Private Limited, Route4Me Inc., Tookan Limited, Roadie Inc., Bringoz Technologies, GetSwift Limited, DispatchTrack, Zippykind, Deliforce Technologies Private Limited, Shipox Inc., Routific Solutions Inc.

Asia-Pacific was the largest region in the delivery management software market in 2024. The regions covered in the delivery management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the delivery management software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The delivery management software market consists of revenues earned by entities providing services such as order tracking, route optimization, dispatching, real-time communication with drivers, and scheduling. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Delivery Management Software Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on delivery management software market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for delivery management software ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The delivery management software market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

Scope

Table of Contents

1. Executive Summary

2. Delivery Management Software Market Characteristics

3. Delivery Management Software Market Trends And Strategies

4. Delivery Management Software Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

5. Global Delivery Management Software Growth Analysis And Strategic Analysis Framework

6. Delivery Management Software Market Segmentation

7. Delivery Management Software Market Regional And Country Analysis

8. Asia-Pacific Delivery Management Software Market

9. China Delivery Management Software Market

10. India Delivery Management Software Market

11. Japan Delivery Management Software Market

12. Australia Delivery Management Software Market

13. Indonesia Delivery Management Software Market

14. South Korea Delivery Management Software Market

15. Western Europe Delivery Management Software Market

16. UK Delivery Management Software Market

17. Germany Delivery Management Software Market

18. France Delivery Management Software Market

19. Italy Delivery Management Software Market

20. Spain Delivery Management Software Market

21. Eastern Europe Delivery Management Software Market

22. Russia Delivery Management Software Market

23. North America Delivery Management Software Market

24. USA Delivery Management Software Market

25. Canada Delivery Management Software Market

26. South America Delivery Management Software Market

27. Brazil Delivery Management Software Market

28. Middle East Delivery Management Software Market

29. Africa Delivery Management Software Market

30. Delivery Management Software Market Competitive Landscape And Company Profiles

31. Delivery Management Software Market Other Major And Innovative Companies

32. Global Delivery Management Software Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Delivery Management Software Market

34. Recent Developments In The Delivery Management Software Market

35. Delivery Management Software Market High Potential Countries, Segments and Strategies

36. Appendix

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