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세계의 은행/금융서비스/보험(BFSI) 분야 로봇 공정 자동화 시장 보고서(2025년)
Robotic Process Automation In BFSI Global Market Report 2025
상품코드 : 1808701
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 250 Pages
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한글목차

은행/금융서비스/보험(BFSI) 분야 로봇 공정 자동화 시장 규모는 향후 수년간 비약적인 성장이 예상됩니다. 2029년에는 CAGR 38.6%를 나타내 75억 9,000만 달러로 성장할 전망입니다. 예측 기간의 성장은 BFSI 기능 전반의 RPA 도입 확대, 인지적 자동화를 위한 인공지능과의 통합, 자동화 솔루션의 확장성과 유연성 수요, 리스크 관리 및 부정 감지에 대한 주력, 개인화된 맞춤형 금융 서비스의 중시 등에 기인한다고 생각됩니다. 예측 기간의 주요 동향으로는 인지 기술과의 통합, 업무 합리화를 위한 채용, 고객 서비스의 확대, 산업별 솔루션의 개발, 레거시 시스템과의 통합, 규제 보고에의 채용 등이 있습니다.

향후 5년간의 성장률 38.6%라고 하는 예측은 전회 예측으로부터 0.2%의 소폭의 감소를 반영하고 있습니다. 이 감소는 주로 미국과 타국 간의 관세의 영향 때문입니다. 이는 주로 대만과 덴마크에서 개발된 워크플로우 자동화 소프트웨어와 인공지능 처리 엔진이 공급망의 혼란과 라이선스료 증가의 대상이 되기 때문에 자동화 도입의 둔화를 통해 미국에 직접 영향을 줄 가능성이 높습니다. 또한 상호관세와 무역의 긴장과 한계 증가로 인한 세계 경제와 무역에 대한 악영향으로 인해 그 영향이 보다 광범위하게 이어질 수 있습니다.

디지털 전환 수요는 향후 은행/금융서비스/보험(BFSI) 분야 로봇 공정 자동화의 추진력이 될 것으로 예측됩니다. 은행 및 금융서비스보험(BFSI)의 디지털 전환이란 금융서비스의 제공·관리·소비 방법을 근본적으로 바꾸기 위해 디지털 기술과 전략을 종합적으로 통합하는 것을 말합니다. RPA 소프트웨어 로봇은 데이터 입력, 대조, 계좌 개설, 컴플라이언스 보고 등 BFSI 부문에서 규칙을 통한 반복 작업을 효율화하고 이러한 프로세스를 자동화함으로써 시간과 노력을 크게 줄여 업무 효율성을 향상시킵니다. 예를 들어 영국의 중앙은행인 잉글랜드 은행에 따르면 2022년 10월 영국 금융 서비스에서 머신러닝의 사용이 증가했으며, 72%의 기업이 이미 ML 용도를 사용하거나 개발했다고 합니다. 게다가 향후 3년간 기업은 ML 용도이 3.5배로 성장할 것으로 예상하고 있으며, 보험과 은행 섹터가 선두를 달리고 있습니다. 따라서 디지털 전환에 대한 수요 증가는 은행/금융서비스/보험(BFSI) 분야 로봇 공정 자동화의 성장을 뒷받침하고 있습니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향과 전략

제4장 시장 : 금리, 인플레이션, 지정학, 무역전쟁과 관세, 코로나 및 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석과 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별/국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도와 기업 프로파일

제31장 기타 주요 기업 및 혁신 기업

제32장 세계 시장 경쟁 벤치마킹과 대시보드

제33장 주요 인수합병(M&A)

제34장 최근 시장 동향

제35장 시장의 잠재력이 높은 국가, 전략

제36장 부록

KTH
영문 목차

영문목차

Robotic process automation (RPA) in the banking, financial services, and insurance (BFSI) sector involves the application of software robots or artificial intelligence (AI) to automate repetitive and rule-based tasks across various operations and processes within these industries. These tasks commonly include data entry, transaction processing, customer account management, compliance reporting, and more. The objective is to streamline operations, enhance accuracy, ensure compliance, reduce costs, and free up human resources from routine tasks to focus on more value-added activities such as customer service, analysis, and strategic decision-making.

The primary types of robotic process automation (RPA) in BFSI are software and services. Software refers to automated technology utilizing software bots to streamline and execute repetitive tasks within the financial sector. RPA software in BFSI enhances operational efficiency by automating tasks such as data entry, transaction processing, customer onboarding, and compliance reporting, thereby reducing manual errors and accelerating processes. Deployment options include cloud-based and on-premises solutions suitable for organizations ranging from small and medium enterprises (SMEs) to large enterprises. End users of RPA in BFSI encompass banking, financial services, and insurance sectors.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a considerable impact on the financial sector, particularly in the areas of investment strategies and risk management. The increased tariffs have intensified market volatility, leading institutional investors to adopt more cautious approaches and driving greater demand for hedging solutions. Banks and asset managers are encountering higher costs in cross-border transactions as disrupted global supply chains and declining corporate earnings weigh on equity market performance. At the same time, insurance providers are facing elevated claims risks linked to supply chain interruptions and trade-related business losses. Furthermore, reduced consumer spending and weaker export demand are limiting credit growth and dampening investment appetite. In response to these challenges, the sector must focus on diversification, accelerate digital transformation, and strengthen scenario planning to manage the heightened economic uncertainty and safeguard profitability.

The robotic process automation in BFSI research report is one of a series of new reports from The Business Research Company that provides robotic process automation in BFSI market statistics, including the robotic process automation in BFSI industry's global market size, regional shares, competitors with an robotic process automation in BFSI market share, detailed robotic process automation in BFSI market segments, market trends and opportunities, and any further data you may need to thrive in the robotic process automation in BFSI industry. This robotic process automation in BFSI market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The robotic process automation in bfsi market size has grown exponentially in recent years. It will grow from $1.48 billion in 2024 to $2.05 billion in 2025 at a compound annual growth rate (CAGR) of 38.4%. The growth in the historic period can be attributed to increasing pressure to reduce operational costs, growing need for regulatory compliance, rising demand for enhanced customer experience, streamlining of repetitive and manual tasks, optimization of back-office processes, improving accuracy and minimizing errors, enhancing productivity and efficiency.

The robotic process automation in bfsi market size is expected to see exponential growth in the next few years. It will grow to $7.59 billion in 2029 at a compound annual growth rate (CAGR) of 38.6%. The growth in the forecast period can be attributed to expansion of RPA adoption across BFSI functions, integration with artificial intelligence for cognitive automation, demand for scalability and flexibility in automation solutions, focus on risk management and fraud detection, emphasis on personalized and tailored financial services. Major trends in the forecast period include integration with cognitive technologies, adoption for streamlining operations, expansion in customer service, development of industry-specific solutions, integration with legacy systems, adoption for regulatory reporting.

The forecast of 38.6% growth over the next five years reflects a slight reduction of 0.2% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. This is likely to directly affect the US through slower automation adoption, as workflow automation software and artificial intelligence processing engines, predominantly developed in Taiwan and Denmark, become subject to supply chain disruptions and increased licensing fees. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The demand for digital transformation is expected to propel robotic process automation in the BFSI market going forward. Digital transformation in banking, financial services, and insurance(BFSI) refers to the comprehensive integration of digital technologies and strategies to fundamentally change how financial services are delivered, managed, and consumed. RPA software robots streamline repetitive, rule-based tasks in the BFSI sector, such as data entry, reconciliation, account opening, and compliance reporting, that achieve heightened operational efficiency through significant time and effort savings by automating these processes. For instance, in October 2022, according to the Bank of England, a UK-based central bank, the use of machine learning in UK financial services increased, with 72% of firms already using or developing ML applications. Moreover, over the next three years, firms expect ML applications to grow 3.5 times, with the insurance and banking sectors leading the way. Therefore, the increasing demand for digital transformation drives the growth of robotic process automation in the BFSI market.

Major companies operating in the robotic process automation (RPA) in BFSI market are focused on the adoption of technological advancements, such as business intelligence (BI) platforms to enhance operational efficiency and decision-making processes in the BFSI sector. It analyzes vast datasets, providing actionable insights, and aiding informed decision-making for enhanced financial strategies and risk management. For instance, In January 2023, Deutsche Bank, a Germany-based financial services provider in collaboration with its Blue Water Financial Technologies, a US-based financial services company, launched a robotic process automation (RPA) commercialization program, featuring a multibank data processing and reconciliation solution as its first commercial product in China. The solution can process tens of thousands of financial documents simultaneously, saving up to 60-80 hours of manpower per month and cutting reconciliation times from 2-3 days to under one hour. The program adopts a two-step strategy from Proof of Concept (PoC) to commercialization, focusing on creating a mutually beneficial ecosystem between banks and enterprises by integrating resources and new technology.

In March 2022, SS&C Technologies Holding Inc., a US-based cloud-based provider of financial services technology solutions, acquired Blue Prism Group plc for $1.65 billion. Through the acquisition, SS&C has strategically expanded its portfolio by incorporating Blue Prism's advanced RPA solutions. This move highlights SS&C's commitment to enhancing its capabilities and market presence. Blue Prism Group plc is a UK-based multinational software corporation specializing in enterprise robotic process automation (RPA) software for financial service automation.

Major companies operating in the robotic process automation in BFSI market are International Business Machines Corporation, Salesforce Inc., Atos SE, Xerox Holdings Corporation, Genpact Limited, NICE Ltd., Pegasystems Inc., Protiviti Inc., UiPath SRL, Verint Systems Inc., Automation Anywhere Inc., AutomationEdge, WorkFusion Inc., Datamatics Global Services Limited, Kofax Inc., EdgeVerve Systems Limited, AntWorks, FPT Corporation, Softomotive, Kryon Systems, IPsoft Inc., OnviSource Inc., Daythree Business Services Sdn Bhd, Signity Solutions

North America was the largest region in the robotic process automation in BFSI market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the robotic process automation in bfsi market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the robotic process automation in bfsi market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The robotic process automation in BFSI market includes revenues earned by entities through services such as customer verification, form processing, customer onboarding, consulting, claims processing, data management between apps, account closure processing, loan processing, and maintaining compliance. The market value includes the value of related goods sold by the service provider or included within the service offering. The robotic process automation in BFSI market consists of sales of robotic process automation (RPA) software platforms, bots and automation tools, and analytics and reporting tools. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Robotic Process Automation In BFSI Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on robotic process automation in bfsi market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for robotic process automation in bfsi ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The robotic process automation in bfsi market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

Scope

Table of Contents

1. Executive Summary

2. Robotic Process Automation In BFSI Market Characteristics

3. Robotic Process Automation In BFSI Market Trends And Strategies

4. Robotic Process Automation In BFSI Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

5. Global Robotic Process Automation In BFSI Growth Analysis And Strategic Analysis Framework

6. Robotic Process Automation In BFSI Market Segmentation

7. Robotic Process Automation In BFSI Market Regional And Country Analysis

8. Asia-Pacific Robotic Process Automation In BFSI Market

9. China Robotic Process Automation In BFSI Market

10. India Robotic Process Automation In BFSI Market

11. Japan Robotic Process Automation In BFSI Market

12. Australia Robotic Process Automation In BFSI Market

13. Indonesia Robotic Process Automation In BFSI Market

14. South Korea Robotic Process Automation In BFSI Market

15. Western Europe Robotic Process Automation In BFSI Market

16. UK Robotic Process Automation In BFSI Market

17. Germany Robotic Process Automation In BFSI Market

18. France Robotic Process Automation In BFSI Market

19. Italy Robotic Process Automation In BFSI Market

20. Spain Robotic Process Automation In BFSI Market

21. Eastern Europe Robotic Process Automation In BFSI Market

22. Russia Robotic Process Automation In BFSI Market

23. North America Robotic Process Automation In BFSI Market

24. USA Robotic Process Automation In BFSI Market

25. Canada Robotic Process Automation In BFSI Market

26. South America Robotic Process Automation In BFSI Market

27. Brazil Robotic Process Automation In BFSI Market

28. Middle East Robotic Process Automation In BFSI Market

29. Africa Robotic Process Automation In BFSI Market

30. Robotic Process Automation In BFSI Market Competitive Landscape And Company Profiles

31. Robotic Process Automation In BFSI Market Other Major And Innovative Companies

32. Global Robotic Process Automation In BFSI Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Robotic Process Automation In BFSI Market

34. Recent Developments In The Robotic Process Automation In BFSI Market

35. Robotic Process Automation In BFSI Market High Potential Countries, Segments and Strategies

36. Appendix

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