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세계의 위기관리 서비스 시장 보고서(2025년)
Crisis Management Services Global Market Report 2025
상품코드 : 1807876
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 250 Pages
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한글목차

위기관리 서비스 시장 규모는 향후 수년간 강력한 성장이 예상됩니다. 2029년에 연평균 성장률(CAGR)은 5.8%를 나타낼 것으로 예측되며 1,222억 7,000만 달러로 성장할 전망입니다. 예측 기간 동안의 성장은 고급 기술의 확산, 사이버 보안 조치에 주력하는 경향, 종합적인 비즈니스 연속성 계획 수립의 중요성 부각, 규제 준수 요구사항 강화, 위험 평가 및 완화 솔루션에 대한 투자 확대, 위기 대응을 위한 소셜 미디어 모니터링 통합 등에 기인할 수 있습니다. 예측 기간의 주요 동향에는 기술 도입, 원격 및 하이브리드 솔루션 개발, 회복탄력성과 적응성에 주력, AI 기반 위기 관리 도구 확대, 위기 대응을 위한 소셜 미디어 모니터링 통합 등이 포함됩니다.

향후 5년간 5.8% 성장률 전망은 이전 예측 대비 0.1% 소폭 하향 조정된 수치입니다. 이 같은 하향 조정은 주로 미국과 타국 간 관세 분쟁의 영향 때문입니다. 관세 인상으로 이스라엘 및 캐나다에서 개발된 미디어 모니터링 AI 및 평판 관리 플랫폼 비용이 증가해 미국 PR 업체들의 부담이 커질 전망입니다. 이는 비상 시 대응 속도를 저해할 수 있으며 기업 고객 대상 서비스 요금 인상으로 이어질 수 있습니다. 상호 보복 관세와 무역 긴장 및 제한 강화로 인한 전 세계 경제 및 무역에 대한 부정적 영향으로 그 효과는 더욱 광범위하게 될 것입니다.

자연재해 발생 빈도 증가가 위기 관리 서비스 시장 성장을 촉진할 것으로 예상된다. 자연재해는 광범위한 파괴, 인명 손실, 일상생활의 상당한 차질을 초래하는 심각한 사건입니다. 삼림 벌채, 토지 이용 변화, 개질된 자연 생태계와 같은 인간 활동은 이러한 사건에 대한 취약성을 증가시킬 수 있습니다. 위기 관리 서비스는 의사소통 촉진, 비상 운영 효율화, 의사 결정 개선을 통해 효과적인 대응 전략 실행과 피해 지역 영향 감축에 기여하는 핵심 역할을 수행합니다. 예를 들어, 미국 정부 기관인 국립환경정보센터(NCEI)의 2024년 1월 보고서에 따르면, 미국에서 발생한 28건의 기상 및 기후 재해 사건 각각이 10억 달러 이상의 손실을 초래했습니다. 이 사건들은 가뭄 1건, 홍수 4건, 폭풍 19건, 열대성 저기압 2건, 산불 1건, 겨울 폭풍 1건으로 포함되었습니다. 따라서 자연재해의 증가하는 수는 위기 관리 서비스에 대한 수요를 촉진하고 있습니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향과 전략

제4장 시장 : 금리, 인플레이션, 지정학, 무역전쟁과 관세, 코로나 및 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석과 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별, 국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도와 기업 프로파일

제31장 기타 주요 기업 및 혁신 기업

제32장 세계의 시장 경쟁 벤치마킹과 대시보드

제33장 주요 인수합병(M&A)

제34장 최근 시장 동향

제35장 시장의 잠재력이 높은 국가, 전략

제36장 부록

HBR
영문 목차

영문목차

Crisis management services involve comprehensive strategies designed to handle and navigate emergencies or unforeseen disruptions. These services include assessing risks to identify potential threats, creating crisis plans with detailed procedures, and implementing immediate response actions to minimize impacts. They also typically involve training and simulation exercises to prepare teams for real-world situations, ensuring resilience and preparedness.

The main types of crisis management services are anticipatory, mitigative, and real-time. Anticipatory crisis management services focus on identifying potential threats and vulnerabilities before they occur, including risk assessments, scenario planning, and developing contingency plans to address possible crises. These services can be deployed on-premise or via cloud, and they cater to various applications including small enterprises, medium-sized enterprises, large enterprises, governments, and other entities.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are taking a toll on the professional services sector, especially within legal, consulting, architectural, and engineering fields. Increased duties on imported technology, software, office hardware, and digital infrastructure have pushed up operational costs for firms that rely on global systems and resources. Cross-border consulting engagements are experiencing delays and higher expenses due to elevated travel costs and limited access to international data and tools. Moreover, industries heavily impacted by tariffs such as manufacturing, construction, and logistics are reducing their reliance on outsourced services, dampening demand for professional support. In response, service providers are reassessing pricing models, strengthening ties with domestic vendors, and accelerating the adoption of AI and automation to maintain profitability and client satisfaction in an increasingly volatile environment.

The crisis management services market research report is one of a series of new reports from the business research company that provides crisis management services market statistics, including crisis management services industry global market size, regional shares, competitors with an crisis management services market share, detailed crisis management services market segments, market trends and opportunities, and any further data you may need to thrive in the crisis management services industry. This crisis management services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The crisis management services market size has grown strongly in recent years. It will grow from $92.02 billion in 2024 to $97.63 billion in 2025 at a compound annual growth rate (CAGR) of 6.1%. The growth in the historic period can be attributed to the increasing frequency of natural disasters, the rise in global terrorism and security threats, the growth in corporate governance and compliance requirements, heightened awareness of business continuity planning, the increase in cyber-attacks and data breaches, and the and the expansion of regulatory frameworks and mandates.

The crisis management services market size is expected to see strong growth in the next few years. It will grow to $122.27 billion in 2029 at a compound annual growth rate (CAGR) of 5.8%. The growth in the forecast period can be attributed to increasing adoption of advanced technology, a rising focus on cybersecurity measures, an emphasis on holistic business continuity planning, growing regulatory compliance requirements, increased investment in risk assessment and mitigation solutions, and the and the integration of social media monitoring for crisis response. Major trends in the forecast period include the adoption of technology, the development of remote and hybrid solutions, a focus on resilience and adaptability, the expansion of AI-driven crisis management tools, and the and the integration of social media monitoring for crisis response.

The forecast of 5.8% growth over the next five years reflects a slight reduction of 0.1% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. Tariff escalations are likely to strain U.S. PR firms by increasing costs for media monitoring AI and reputation management platforms developed in Israel and Canada, potentially slowing response times during emergencies while raising service fees for corporate clients. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The rising frequency of natural disasters is expected to drive growth in the crisis management service market. Natural disasters are severe events that result in widespread destruction, loss of life, and significant disruptions to daily life. Human activities, such as deforestation, land-use changes, and altering natural ecosystems, can increase vulnerability to these events. Crisis management services play a crucial role by facilitating communication, streamlining emergency operations, and enhancing decision-making, which helps in implementing effective response strategies and reducing the impact on affected areas. For example, a January 2024 report from the National Centers for Environmental Information (NCEI), a US-based government agency, revealed that there were 28 weather and climate disaster events in the United States, each causing over $1 billion in losses. These events included one drought, four floods, 19 severe storms, two tropical cyclones, one wildfire, and one winter storm. The growing number of natural disasters is thus driving the demand for crisis management services.

Key players in the crisis management services market are increasingly integrating AI and machine learning technologies to enhance real-time disaster response and risk mitigation through precise data analysis. AI-powered disaster management technology helps improve emergency response and decision-making by providing real-time, data-driven insights. For instance, in August 2023, Spectee, Inc., a Japan-based media software company, introduced an AI-powered disaster management tool. This tool aims to enhance disaster response by analyzing real-time data from various sources, such as social media, climate data, and camera feeds. It improves crisis management by filtering out misinformation through human and AI verification, ensuring that emergency services receive accurate and timely information. The pilot program in the Philippines represents a significant advancement in deploying this technology to mitigate disaster risks and enhance public safety, in collaboration with local government agencies and emergency services.

In July 2024, Intelvio, a US-based healthcare education company, acquired the Professional Crisis Management Association (PCMA) for an undisclosed amount. This acquisition enables Intelvio to address the increasing demand for comprehensive crisis management training, driven by a greater emphasis on academic success, improved safety measures, reduced crisis behaviors, and related regulatory requirements. PCMA is a US-based company specializing in crisis management services.

Major companies operating in the crisis management services market are Deloitte Touche Tohmatsu Limited, PricewaterhouseCoopers International Limited (PwC), Ernst & Young Global Limited (EY), KPMG International Cooperative, Accenture plc, WPP plc, Publicis Groupe SA, Omnicom Group Inc, Boston Consulting Group Inc, McKinsey & Company Inc, Willis Towers Watson Public Limited Company, Grant Thornton International Ltd, Syneos Health Inc, Bain & Company Inc, FTI Consulting Inc, Navigators International Inc, ICF International Inc, Vector Inc, BCW LLC (Burson Cohn & Wolfe), Huron Consulting Group Inc, RES PUBLICA Consulting Group Inc, Weber Shandwick Inc, Golin LLC, MSLGROUP, Finn Partners Inc, WE Communications, Teneo Holdings LLC, APCO Worldwide LLC, Daniel J Edelman Holdings Inc, Ruder Finn Inc

North America was the largest region in the crisis management services market in 2024 and is expected to be the fastest-growing region in the forecast period. The regions covered in the crisis management services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the crisis management services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The crisis management services market includes revenues earned by risk assessment, emergency response planning, communication strategies, and recovery management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Crisis Management Services Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on crisis management services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for crisis management services ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The crisis management services market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

Scope

Table of Contents

1. Executive Summary

2. Crisis Management Services Market Characteristics

3. Crisis Management Services Market Trends And Strategies

4. Crisis Management Services Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

5. Global Crisis Management Services Growth Analysis And Strategic Analysis Framework

6. Crisis Management Services Market Segmentation

7. Crisis Management Services Market Regional And Country Analysis

8. Asia-Pacific Crisis Management Services Market

9. China Crisis Management Services Market

10. India Crisis Management Services Market

11. Japan Crisis Management Services Market

12. Australia Crisis Management Services Market

13. Indonesia Crisis Management Services Market

14. South Korea Crisis Management Services Market

15. Western Europe Crisis Management Services Market

16. UK Crisis Management Services Market

17. Germany Crisis Management Services Market

18. France Crisis Management Services Market

19. Italy Crisis Management Services Market

20. Spain Crisis Management Services Market

21. Eastern Europe Crisis Management Services Market

22. Russia Crisis Management Services Market

23. North America Crisis Management Services Market

24. USA Crisis Management Services Market

25. Canada Crisis Management Services Market

26. South America Crisis Management Services Market

27. Brazil Crisis Management Services Market

28. Middle East Crisis Management Services Market

29. Africa Crisis Management Services Market

30. Crisis Management Services Market Competitive Landscape And Company Profiles

31. Crisis Management Services Market Other Major And Innovative Companies

32. Global Crisis Management Services Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Crisis Management Services Market

34. Recent Developments In The Crisis Management Services Market

35. Crisis Management Services Market High Potential Countries, Segments and Strategies

36. Appendix

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