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세계의 호텔 및 호스피탈리티 관리 소프트웨어 시장 보고서(2025년)
Hotel And Hospitality Management Software Global Market Report 2025
상품코드 : 1804960
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 250 Pages
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한글목차

호텔 및 호스피탈리티 관리 소프트웨어 시장 규모는 향후 수년간 강력한 성장이 예상됩니다. 2029년에는 CAGR 6.0%로 '45억 7,000만 달러'로 성장할 전망입니다. 예측 기간 동안의 성장은 IoT 및 스마트 기술의 확대, 비접촉 솔루션의 부상, 데이터 분석 솔루션에 대한 수요 증가, 지속가능성에 대한 관심 증대, 하이브리드 근무 모델로의 전환 등에 기인할 수 있습니다. 예측 기간의 주요 트렌드로는 인공지능(AI) 및 머신러닝 통합, 사물인터넷(IoT) 통합, 비접촉 솔루션 도입, 고급 데이터 분석 기능 활용, 클라우드 기반 관리 소프트웨어 솔루션 채택 등이 있습니다.

향후 5년간 6.0% 성장 전망은 해당 시장에 대한 이전 추정치 대비 0.7% 소폭 하락한 수치입니다. 이러한 감소는 주로 미국과 타국 간 관세 영향 때문입니다. 관세 장벽은 이스라엘 및 영국산 수익 관리 시스템과 고객 분석 소프트웨어의 구독 비용을 상승시켜 미국 호텔 그룹의 데이터 기반 의사결정을 복잡하게 만들 수 있습니다. 또한 상호 관세 부과와 무역 긴장 및 제한 강화로 인한 세계 경제 및 무역에 대한 부정적 영향으로 그 효과가 더 광범위하게 나타날 것입니다.

관광 산업의 급속한 성장은 향후 몇 년간 호텔 및 호스피탈리티 관리 소프트웨어 시장의 확장을 주도할 것으로 예상됩니다. 관광은 즐거움이나 여가를 위한 여행, 다양한 목적지 탐방, 다채로운 문화 체험, 일상 환경을 벗어난 레크리에이션 활동 참여를 포함합니다. 이러한 관광 성장은 경제 발전, 교통 인프라 개선, 문화 교류에 대한 관심 증가에 힘입어 혁신적인 호스피탈리티 기술 솔루션에 대한 수요 증가로 이어지고 있습니다. 호텔 및 호스피탈리티 관리 소프트웨어는 원활한 예약 프로세스, 맞춤형 서비스, 효율적인 커뮤니케이션을 지원하여 운영을 간소화하고 관광객의 전반적인 숙박 경험을 향상시킵니다. 예를 들어 2023년 5월 세계관광기구에 따르면 국제관광수입은 2022년 1조달러 대대를 돌파했으며 2021년에 비해 실질 기준으로 50% 성장했습니다. 게다가 2023년 1분기에 국제여행을 한 관광객은 추정 2억 3,500만명으로 2022년 동시기의 2배 이상입니다. 따라서 관광업의 급성장은 호텔 및 호스피탈리티 관리 소프트웨어 시장 확대의 중요한 촉진요인이 되고 있습니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향과 전략

제4장 시장 : 금리, 인플레이션, 지정학, 무역전쟁과 관세, 그리고 코로나 및 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석과 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별, 국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도와 기업 프로파일

제31장 기타 주요 기업 및 혁신 기업

제32장 세계 시장 경쟁 벤치마킹과 대시보드

제33장 주요 인수합병(M&A)

제34장 최근 시장 동향

제35장 시장의 잠재력이 높은 국가, 부문, 전략

제36장 부록

HBR
영문 목차

영문목차

Hotel and hospitality management software are specialized digital solutions crafted to streamline and automate diverse operations within hotels, resorts, and other hospitality establishments. These software tools aim to enhance efficiency, elevate guest experiences, optimize resource allocation, and ultimately bolster profitability for hospitality businesses.

The primary types of hotel and hospitality management software encompass hotel operation management systems, integrated security systems, hotel building automation systems, guest service management systems, and integrated communication technology solutions. Hotel operation management systems are specifically designed to streamline and automate operational tasks within a hotel. They offer various deployment types, including on-premises and SaaS-based solutions, catering to a wide array of services such as system integration, professional services, managed services, among others. These systems find application across different types of hotels including business hotels, resorts and spas, boutique hotels, and others.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and resulting trade tensions in spring 2025 are significantly affecting the hospitality sector, especially in areas reliant on imported food and beverage products, furnishings, electronics, and kitchen equipment. Hotels and restaurants are grappling with increased costs for items such as imported wine, seafood, coffee machines, linens, and smart appliances, many of which lack viable domestic substitutes. Budget and mid-range hospitality operators, already working with narrow profit margins, are particularly at risk, with some opting to scale back services or postpone renovations to control costs. Event venues and catering businesses are also facing challenges due to higher prices for imported decor, lighting, and audiovisual gear. In response, the sector is increasingly turning to local suppliers for food and furnishings, renegotiating contracts, and pushing for tariff exemptions on essential imports.

The hotel and hospitality management software market research report is one of a series of new reports from The Business Research Company that provides hotel and hospitality management software market statistics, including hotel and hospitality management software industry global market size, regional shares, competitors with a hotel and hospitality management software market share, detailed hotel and hospitality management software market segments, market trends and opportunities, and any further data you may need to thrive in the hotel and hospitality management software industry. This hotel and hospitality management software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The hotel and hospitality management software market size has grown strongly in recent years. It will grow from $3.43 billion in 2024 to $3.62 billion in 2025 at a compound annual growth rate (CAGR) of 5.6%. The growth in the historic period can be attributed to increased adoption of SaaS, growth in demand for automation, rise in emphasis on customer experience, globalization of the hospitality industry, and rise in regulatory compliance requirements.

The hotel and hospitality management software market size is expected to see strong growth in the next few years. It will grow to " $4.57 billion in 2029 at a compound annual growth rate (CAGR) of 6.0%. The growth in the forecast period can be attributed to the expansion of IoT and smart technologies, the rise of contactless solutions, increasing demand for data analytics solutions, the growing focus on sustainability, shift towards hybrid work models. Major trends in the forecast period include integration of artificial intelligence (AI) and machine learning, Internet of Things (IoT) integration, adoption of contactless solutions, use of advanced data analytics capabilities, and adoption of cloud-based management software solutions.

The forecast of 6.0% growth over the next five years reflects a modest reduction of 0.7% from the previous estimate for this market. This reduction is primarily due to the impact of tariffs between the US and other countries. Tariff barriers could impede U.S. hotel groups by raising subscription costs for revenue management systems and guest analytics software from Israel and the UK, complicating data-driven decisions. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The rapid growth of tourism is expected to drive the expansion of the hotel and hospitality management software market in the coming years. Tourism involves traveling for pleasure or leisure, exploring different destinations, experiencing diverse cultures, and engaging in recreational activities away from one's usual environment. This growth in tourism is fueled by economic development, improved transportation infrastructure, and a growing interest in cultural exchange, leading to increased demand for innovative hospitality technology solutions. Hotel and hospitality management software streamline operations and enrich the overall guest experience for tourists by facilitating seamless booking processes, personalized services, and efficient communication, ensuring a comfortable stay. For example, in May 2023, according to the World Tourism Organization, international tourism revenue surpassed the $1 trillion mark in 2022, experiencing a 50% growth in real terms compared to 2021. Additionally, an estimated 235 million tourists traveled internationally in the first quarter of 2023, more than double the number from the same period in 2022. Hence, the rapid growth in tourism is a key driver behind the expansion of the hotel and hospitality management software market.

Key players in the hotel and hospitality management software market are concentrating on developing advanced technological solutions, such as software-as-a-service (SaaS)-based hospitality management platforms, to gain a competitive advantage. A SaaS-based hospitality management platform is a cloud-based solution designed to streamline and optimize various aspects of operations within the hospitality industry. For instance, in December 2023, Revivo Technologies, an India-based deep tech company, introduced Hotel X, a SaaS-based hospitality management and growth platform aiming to revolutionize the hotel industry. Hotel X provides a comprehensive solution for automating workflows and driving growth for hotel businesses, leveraging AI capabilities for real-time reporting, monitoring, and data-driven feedback. It integrates with prominent online travel agencies (OTAs) and utilizes AI and ML algorithms to maximize revenue through rate optimization and increased sales channels. Moreover, it enhances the guest experience with digitized onboarding processes, single-click or QR-based check-ins, and centralized service ordering features.

In December 2023, RoomRaccoon B.V., a Netherlands-based company specializing in hotel management software, acquired iHotelligence for an undisclosed amount. This acquisition aims to bolster RoomRaccoon's presence in the Irish market and strengthen its position as a global provider of hotel management software. By integrating iHotelligence's suite of software products, including its on-site property management system, booking engine, and channel manager, RoomRaccoon enhances its offering. iHotelligence is an Ireland-based hotel management software company.

Major companies operating in the hotel and hospitality management software market are Oracle Corporation, Schneider Electric, NEC Corporation, Amadeus Hospitality Inc., Infor Hospitality, Sabre Corp., Choice Hotels International Inc., Travelclick Inc., Guesty Corp., eZee Technosys Pvt. Ltd., SiteMinder Limited (Little Hotelier), Protel Hotel Software GmbH, Hotelogix PTE, Newhotel Software, StayNTouch Inc., Trawex Technologies Pvt Ltd, ResNexus, WebRezPro-World Web Technologies Inc, The ASSD Software Company, Clock Software Solutions Pvt.Ltd, Hoteliga International Sp. z o.o., RoomRaccoon B.V., Winhotel Solution Ltd, MyAllocator, Clarity Hospitality Software Solutions

North America was the largest region in the hotel and hospitality management software market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the hotel and hospitality management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the hotel and hospitality management software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The hotel and hospitality management software market includes revenues earned by entities providing services such as housekeeping management, workflow automation, channel management, and consulting and advisory services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Hotel And Hospitality Management Software Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on hotel and hospitality management software market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for hotel and hospitality management software ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The hotel and hospitality management software market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

Scope

Table of Contents

1. Executive Summary

2. Hotel And Hospitality Management Software Market Characteristics

3. Hotel And Hospitality Management Software Market Trends And Strategies

4. Hotel And Hospitality Management Software Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

5. Global Hotel And Hospitality Management Software Growth Analysis And Strategic Analysis Framework

6. Hotel And Hospitality Management Software Market Segmentation

7. Hotel And Hospitality Management Software Market Regional And Country Analysis

8. Asia-Pacific Hotel And Hospitality Management Software Market

9. China Hotel And Hospitality Management Software Market

10. India Hotel And Hospitality Management Software Market

11. Japan Hotel And Hospitality Management Software Market

12. Australia Hotel And Hospitality Management Software Market

13. Indonesia Hotel And Hospitality Management Software Market

14. South Korea Hotel And Hospitality Management Software Market

15. Western Europe Hotel And Hospitality Management Software Market

16. UK Hotel And Hospitality Management Software Market

17. Germany Hotel And Hospitality Management Software Market

18. France Hotel And Hospitality Management Software Market

19. Italy Hotel And Hospitality Management Software Market

20. Spain Hotel And Hospitality Management Software Market

21. Eastern Europe Hotel And Hospitality Management Software Market

22. Russia Hotel And Hospitality Management Software Market

23. North America Hotel And Hospitality Management Software Market

24. USA Hotel And Hospitality Management Software Market

25. Canada Hotel And Hospitality Management Software Market

26. South America Hotel And Hospitality Management Software Market

27. Brazil Hotel And Hospitality Management Software Market

28. Middle East Hotel And Hospitality Management Software Market

29. Africa Hotel And Hospitality Management Software Market

30. Hotel And Hospitality Management Software Market Competitive Landscape And Company Profiles

31. Hotel And Hospitality Management Software Market Other Major And Innovative Companies

32. Global Hotel And Hospitality Management Software Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Hotel And Hospitality Management Software Market

34. Recent Developments In The Hotel And Hospitality Management Software Market

35. Hotel And Hospitality Management Software Market High Potential Countries, Segments and Strategies

36. Appendix

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