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E-Hailing Global Market Report 2025
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E-hailing refers to the process of booking rides through digital platforms or mobile applications, allowing passengers to connect with drivers for on-demand transportation. It enables users to request, track, and pay for rides seamlessly using smartphones, ensuring convenience and efficiency. This service is widely utilized for both personal and business travel, offering a range of vehicle options.

The primary service types of e-hailing include ride-hailing, taxi-hailing, carpooling, and peer-to-peer (P2P) services. Ride-hailing is a transportation service where passengers use a mobile app to request a ride from nearby drivers for a fee. These services operate with various types of vehicles, such as cars, three-wheelers, and two-wheelers, catering to different end users, including individuals and businesses.

The e-hailing market research report is one of a series of new reports from The Business Research Company that provides e-hailing market statistics, including the e-hailing industry global market size, regional shares, competitors with the e-hailing market share, detailed e-hailing market segments, market trends, and opportunities, and any further data you may need to thrive in the e-hailing industry. This e-hailing market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The e-hailing market size has grown exponentially in recent years. It will grow from $67.65 billion in 2024 to $81.49 billion in 2025 at a compound annual growth rate (CAGR) of 20.5%. The growth during the historical period can be credited to the increasing penetration of smartphones, rising urbanization, improved internet connectivity, a growing demand for convenient transportation, and the widespread adoption of digital payments.

The e-hailing market size is expected to see exponential growth in the next few years. It will grow to $170.11 billion in 2029 at a compound annual growth rate (CAGR) of 20.2%. The anticipated growth during the forecast period can be attributed to the rising demand for sustainable mobility, greater integration of AI and automation, increased adoption of shared mobility, the expansion of smart city initiatives, and the development of 5G connectivity. Key trends expected during this period include strategic partnerships, ride-hailing platforms, advancements in smart technology, AI integration, and continuous technological progress.

The increasing traffic congestion is expected to drive the growth of the e-hailing market in the coming years. Traffic congestion occurs when roads become overcrowded due to high vehicle demand, leading to slower speeds, delays, and extended travel times. The rise in congestion is primarily due to urbanization, an increase in the number of vehicles, and insufficient infrastructure. E-hailing services help alleviate traffic congestion by promoting ride-sharing, optimizing travel routes, and reducing the need for personal car ownership. For example, in January 2023, INRIX, Inc., a U.S.-based provider of real-time traffic data, reported that drivers in major U.S. cities-many of which are among the world's most congested-spent an average of 51 hours in traffic in 2022, a 15-hour increase compared to the previous year. Consequently, the growing traffic congestion is contributing to the expansion of the e-hailing market.

Leading companies in the e-hailing market are focusing on technological innovations, such as e-hailing platforms, to improve user experience, safety, and operational efficiency. An e-hailing platform is a digital service that connects passengers with drivers for on-demand transportation via a mobile application. For example, in March 2023, BozaRide, a South Africa-based e-hailing platform, launched in Sandton, Johannesburg, aiming to compete with market leaders such as Uber and Bolt. The company plans to expand nationwide, focusing on safety features and a pricing model designed to ensure fair compensation for drivers. BozaRide differentiates itself as a locally developed platform tailored to the specific needs of South African users.

In May 2024, Pango Group, an Israel-based digital consumer security company, acquired Gett for $175 million. This acquisition is aimed at expanding Pango's presence in the ride-hailing and delivery markets in Israel and the UK, strengthening Gett's operations while maintaining its global teams. Gett is a UK-based ride-hailing platform specializing in business travel and taxi services.

Major players in the e-hailing market are Uber Technologies Inc., DiDi Global Inc., AirAsia Superapp Sdn Bhd, Grab Holdings Limited, inDrive, Bolt Technology OU, LALAMOVE LLC, Marti Technologies, Lularides Limited, PT GoTo Gojek Tokopedia Tbk, Movex Innovation Limited, EzCab Sdn Bhd, ATOM Mobility SIA, MyCar Sdn Bhd, Yelowsoft Pvt Ltd, Hala Ride, SpotnRides, M-TRIBES GmbH, Kumpool Sdn Bhd, and BozaRide Technologies Limited.

North America was the largest region in the e-hailing market in 2024. The regions covered in e-hailing report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the e-hailing market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The e-hailing market includes revenues earned by entities providing services such as ride-sharing, corporate transportation, luxury chauffeur services, and last-mile delivery. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

E-Hailing Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on e-hailing market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for e-hailing ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The e-hailing market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

Scope

Table of Contents

1. Executive Summary

2. E-Hailing Market Characteristics

3. E-Hailing Market Trends And Strategies

4. E-Hailing Market - Macro Economic Scenario Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market

5. Global E-Hailing Growth Analysis And Strategic Analysis Framework

6. E-Hailing Market Segmentation

7. E-Hailing Market Regional And Country Analysis

8. Asia-Pacific E-Hailing Market

9. China E-Hailing Market

10. India E-Hailing Market

11. Japan E-Hailing Market

12. Australia E-Hailing Market

13. Indonesia E-Hailing Market

14. South Korea E-Hailing Market

15. Western Europe E-Hailing Market

16. UK E-Hailing Market

17. Germany E-Hailing Market

18. France E-Hailing Market

19. Italy E-Hailing Market

20. Spain E-Hailing Market

21. Eastern Europe E-Hailing Market

22. Russia E-Hailing Market

23. North America E-Hailing Market

24. USA E-Hailing Market

25. Canada E-Hailing Market

26. South America E-Hailing Market

27. Brazil E-Hailing Market

28. Middle East E-Hailing Market

29. Africa E-Hailing Market

30. E-Hailing Market Competitive Landscape And Company Profiles

31. E-Hailing Market Other Major And Innovative Companies

32. Global E-Hailing Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The E-Hailing Market

34. Recent Developments In The E-Hailing Market

35. E-Hailing Market High Potential Countries, Segments and Strategies

36. Appendix

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