세계의 보험용 E-KYC 시장 규모는 10.11%의 CAGR로 확대할 것으로 예측되며, 2024년 1억 2,087만 달러에서 2032년에는 2억 6,118만 달러로 성장할 전망입니다. 보험 계약의 옴니채널 유통에 대한 수요 증가, 신원 확인 및 자금세탁방지 규정 준수에 대한 규제 당국의 감시 강화, 소외된 지역 및 농촌 지역 소비자들에게 보험에 대한 접근성을 제공하고자 하는 수요 등 여러 가지 요인이 이러한 성장세를 주도하고 있습니다. 보험사들은 보안과 컴플라이언스를 유지하면서 마찰 없는 온보딩 경험을 제공하기 위해 업무를 업데이트해야 하는 과제를 안고 있습니다.
보험사들이 온보딩 프로세스의 디지털화, 고객 경험 개선, 규제 준수 개선을 위해 노력하고 있는 가운데, 보험 시장의 세계 E-KYC는 급속한 디지털 진화를 겪고 있습니다. 디지털 경제의 기록적인 변화, 신속하고 종이 없는 구매 프로세스에 대한 고객의 기대치 변화, 사기 및 자금세탁 위험을 줄이기 위해 엄격한 신원 확인을 요구하는 규제 환경으로 인해 보험사들은 디지털 ID 프로바이더에 많은 투자를 하고 있습니다. 하고 있습니다. 디지털 ID는 문서 검증, 생체인증, 리스크 스코어링 솔루션을 실시간으로 제공하는 진화된 기술로, 며칠이 아닌 몇 분 만에 신원 확인이 가능합니다. 이를 통해 신규 가입시 이탈률을 효과적으로 낮춰 고객 만족도를 높일 수 있습니다.
예를 들어 2025년 2월, Emirates Cooperative Insurance(ECI)는 블록체인 기반 프레임워크를 시범적으로 도입하는 KYC 컨소시엄에 참여했습니다. 이 컨소시엄은 안전한 디지털 ID 데이터와 자격 증명을 회원들과 실시간으로 공유하기 위해 설립되었습니다. 데이터 무결성을 검증하고 규제 요건을 준수하면서 보험사의 온보딩 마찰을 줄일 수 있는 새로운 접근 방식을 확립했을 뿐만 아니라, 컨소시엄 기반의 상호운용성과 생태계에 의한 효율성 최적화의 중요성을 입증했습니다.
세계의 보험용 E-KYC 시장에 대해 조사했으며, 시장의 개요와 오퍼링별, 배포 모드별, 보험 유형별, 최종사용자별, 지역별 동향 및 시장에 참여하는 기업의 개요 등을 제공하고 있습니다.
Global E-KYC in Insurance market is projected to witness a CAGR of 10.11% during the forecast period 2025-2032, growing from USD 120.87 million in 2024 to USD 261.18 million in 2032F, driven by heightened demands for secure, personalized, and frictionless onboarding experiences in an increasing digital insurance ecosystem. Several factors are driving this momentum, including the growing demand for omnichannel distribution of insurance policies, heightened regulatory scrutiny regarding identity verification and anti-money laundering compliance, and the desire to provide insurance access to consumers in underserved areas or rural populations. Insurance companies are being challenged to update their operations to create a frictionless onboarding experience while ensuring they maintain security and compliance.
The global E-KYC in the insurance market is undergoing rapid digital evolution as insurers strive to digitize onboarding processes, enhance customer experiences, and improve regulatory compliance. With record levels of change in the digital economy, a shift in customer expectations for fast, paperless purchase processes, and a regulatory environment that dictates strict identity verification to mitigate risk from fraud and money laundering, insurance is witnessing significant investment in digital identity providers. Digital identity is an evolving technology that offers solutions for document validation, biometric recognition, and risk scoring in real-time, enabling identity verification in minutes rather than days. This effectively reduces drop-off rates during the onboarding journey and leads to higher customer satisfaction scores.
For example, in February 2025, Emirates Cooperative Insurance (ECI) joined a KYC consortium piloting a blockchain-based framework. The consortium was established to share secure digital identity data and credentials in real-time with members. Not only did it establish a new approach for insurers to reduce friction in onboarding, while verifying data integrity and complying with regulatory requirements, but it also demonstrated the importance of consortium-based interoperability and optimizing efficiencies through ecosystems.
Rising AMC Compliance Drives Global E-KYC in Insurance Market
Across the world, regulations are tightening, such as AML, FATF recommendations, and data protection directives. Insurers are shifting towards electronic, auditable identity procedures, as manual KYC procedures are often too time-consuming, error-prone, and complex to trace, and insurers face scrutiny while establishing their client onboarding procedures because manual processes also carry risk. E-KYC platforms support structured workflows within onboarding processes, automate liveness verification of biometrics for reliable identification, and automate the screening of individuals against sanctions, substantially reducing compliance risk and operational cash costs. Competitively, e-KYC platforms provide international insurance companies and brokers with the confidence to meet multi-jurisdictional compliance policies and frameworks, without compromising customer onboarding speed or user experience.
In March 2025, Processa Technologies was awarded a co-funded grant by Enterprise Estonia (EIS) and the Ministry of Economic Affairs and Communications (Republic of Estonia) for the development of a Real-time Economy solution aimed at revolutionizing Know Your Customer (KYC) processes and Anti-Money Laundering (AML) compliance for the insurance industry. The new solution, called KYC FlowEngine, is specifically designed for insurance companies, insurance brokers, or third-party insurance agents that are not exempt from the provisions of the Financial Supervision Act regarding KYC and AML regulations for onboarding customers.
Reduction in Fraud through AI and Digital Routes
Insurance fraud is not a passing trend, encompassing a range of offenses, from identity theft to false claims. However, digital onboarding can help mitigate fraud by utilizing AI-based risk engines, identity verification, and continuous monitoring throughout the onboarding process. When E-KYC platforms are integrated into customer journeys, they can identify suspected abuse, enable multi-channel/device checks, quarantine or automatically lock high-risk accounts, or alert the relevant authorities. This contributes to a safe and seamless customer experience, providing technology that enables insurers to monitor fraud rather than retroactively address it.
For example, in March 2025, Persona identities Inc. unveiled the next evolution of their unified KYC-KYB platform that will fight against complex fraud during business onboarding and through the business life cycle, which provides unparalleled insights into both businesses and the individuals behind them for the detection of fraud that is more effective than single-focus solutions. The rise in business fraud presents significant challenges across various industries, ranging from marketplace merchant fraud to fraud in fintech applications.
Software Category Leads the Global E-KYC in Insurance Market Share
In the E-KYC market for insurance, software solutions are preferred over services because insurers seek scalable, no-code/low-code platforms that are compliant with existing policy management systems. Additionally, software products can be implemented on-premises, in the cloud, or a hybrid environment, offering a range of processing capabilities, including biometric capture, document validation, digital ID capture, and risk screening. While E-KYC platforms support various lines of coverage, including life and health, auto, and travel, their configuration is well-suited for both large and well-established carriers, as well as smaller, fast-moving insurtechs. The modularity of cloud-based E-KYC solutions enables insurers to adapt quickly to changes in regulatory requirements and evolving market standards.
Moreover, many E-KYC software platforms have enhanced dashboards and case management capabilities to provide insurers not only with compliance but also with operational intelligence about how they are sourcing customers. Insurers can set the rules, automate risk thresholds, and audit their processes in real time. In March 2025, Papaya Global and Sumsub announced their partnership, whereby Sumsub will support Papaya Global with AI-powered automated solutions for secure verification and fraud prevention, while prioritizing velocity, accuracy, and compliance requirements. Leveraging a combined partner ecosystem, such as Papaya Global and Subsub, ensures that businesses pay people worldwide in compliance with regulatory guidelines.
Asia-Pacific Dominates the Global E-KYC in Insurance Market Size
The Asia-Pacific is the leader in E-KYC adoption in the insurance sector. This is primarily due to the ubiquitous mobile penetration, advanced digital ID systems, and regulatory leadership in adopting progressive regulations. Countries including India, Singapore, and the UAE have adopted e-KYC frameworks, which embrace concepts such as Aadhaar e-KYC and bank e-KYC. APAC insurers are aggressively deploying biometric onboarding and the ability to interface with digital insurance wallets.
For instance, in April 2025, MNT Halan secured regulatory approval in Egypt to deploy e-KYC and digital contract infrastructures, mirroring the broader movement in the greater Middle East and North Africa towards streamlined, identity-enabled insurance services. With regulatory support, overall consumer demand for the transformation of commercial viability through inclusion, and increased demand for digital-first insurance services across sectors, the APAC region remains a critical market for global E-KYC solution providers.
Key Players Landscape and Outlook
The E-KYC in the insurance market is supported by a variety of technology providers, as well as larger identity solutions companies. There are several leading providers in space (Jumio, Socure, IDnow, GB Group, Mitek, AU10TIX, Trulioo, Entrust, etc.), and they support advanced identity verification features such as biometric authentication, identity document verification, and global watch list screening. These vendors support insurers and insurtech platforms with APIs and SDKs that can be integrated into the digital onboarding journey.
In April 2024, Entrust Corporation acquired Onfido to develop a single, integrated identity platform for security, highlighting the trend toward single, integrated end-to-end onboarding solutions for digital onboarding in insurance. This acquisition allows Entrust to develop integrated identity assurance technology for insurers, including device fingerprinting, liveness detection and risk models, based on deep learning.
All segments will be provided for all regions and countries covered
Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.