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세계의 호스트형 PBX 시장 규모, 점유율 및 동향 분석 보고서 : 제공 제품별, 용도별, 기업별, 지역별 전망 및 예측(2023-2030년)
Global Hosted PBX Market Size, Share & Trends Analysis Report BY Offering, By Application, By Enterprise, By Regional Outlook and Forecast, 2023 - 2030
상품코드 : 1429095
리서치사 : KBV Research
발행일 : 2024년 01월
페이지 정보 : 영문 248 Pages
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한글목차

호스트드 PBX 시장 규모는 2030년까지 344억 달러에 달할 것으로 예상되며, 예측 기간 동안 CAGR 17.2% 시장 성장률을 나타낼 것으로 예상됩니다.

그러나 이러한 PBX 서비스는 원활하고 깨끗한 음성 통신을 위해 안정적인 고품질 인터넷 연결이 필요합니다. 인터넷 연결이 불안정하거나 느린 지역에서는 통화 장애, 통화 품질 저하, 지연 등의 문제가 발생할 수 있습니다. 또한, 고객 지원 센터나 가상 회의와 같이 실시간 커뮤니케이션에 크게 의존하는 조직의 경우, 인터넷 연결 불량으로 인한 PBX 서비스 중단은 일상 업무에 직접적인 영향을 미칠 수 있습니다. 이는 생산성 저하, 고객 불만족, 잠재적 수익 손실로 이어질 수 있습니다. 따라서 이러한 요인들이 시장 성장을 저해하는 요인으로 작용할 수 있습니다.

목차

제1장 시장 범위와 조사 방법

제2장 시장 요람

제3장 시장 개요

제4장 경쟁 분석 - 세계

제5장 세계 시장 : 제공별

제6장 세계 시장 : 용도별

제7장 세계 시장 : 기업별

제8장 세계 시장 : 지역별

제9장 기업 개요

제10장 호스티드 PBX 시장을 위한 성공 필수 조건

LSH
영문 목차

영문목차

The Global Hosted PBX Market size is expected to reach $34.4 billion by 2030, rising at a market growth of 17.2% CAGR during the forecast period.

The healthcare industry increasingly adopts advanced telecommunications technologies to streamline communication and enhance operational efficiency. Consequently, the healthcare and life sciences segment would acquire nearly, 11% of the total market share by 2030. These PBX systems offer a cost-effective and scalable solution for healthcare providers to manage their communication infrastructure. Therefore, the segment will expand rapidly in the upcoming years.

This PBX eliminates the need for businesses to make significant upfront investments in purchasing and maintaining on-premise PBX hardware. Instead, this PBX model operates on a subscription-based or pay-as-you-go model, allowing businesses to subscribe to services without substantial capital expenditure. Furthermore, with this PBX, businesses can avoid the costs of maintaining and upgrading on-premise hardware. This includes expenses related to physical infrastructure, such as servers, switches, and other networking equipment, and the associated costs of power, cooling, and physical security. These aspects will lead to enhanced growth in the market. Additionally, these PBX systems allow employees to stay connected regardless of their physical location. Remote workers can easily access communication services over the Internet, enabling them to connect with colleagues, clients, and partners seamlessly. Moreover, many of these PBX offerings are part of broader unified communications (UC) solutions. These solutions integrate various communication channels such as voice, video, messaging, and collaboration tools. Unified communication features enhance the efficiency of remote collaboration by providing a centralized platform for diverse communication needs. These factors will pose lucrative growth prospects for the market.

However, these PBX services require a reliable, high-quality internet connection to ensure smooth and clear voice communication. Businesses may encounter issues such as dropped calls, poor call quality, or delays in regions with unreliable or slow internet connectivity. Moreover, for organizations heavily dependent on real-time communication, such as customer support centers or those conducting virtual meetings, disruptions in these PBX services due to poor internet connectivity can directly impact day-to-day business operations. This can lead to reduced productivity, customer dissatisfaction, and potential revenue loss. Thus, these factors will restrain the growth of the market.

By Offering Analysis

Based on offering, the market is segmented into services and solution. The services segment held a substantial revenue share in the market in 2022. Services in the form of patient education and training programs play a crucial role in the adoption and effective use of intermittent catheters. Healthcare providers and manufacturers offer training sessions to patients and caregivers, ensuring they understand the proper techniques for catheterization, hygiene practices, and potential complications. Well-informed patients are more likely to use intermittent catheters correctly, reducing the risk of complications and improving overall outcomes. These factors will boost the demand in the segment.

By Application Analysis

Based on application, the market is segmented into unified communication & collaboration, mobility, contact center, and others. In 2022, the mobility segment witnessed a substantial revenue share in the market. The shift towards remote work has accelerated the demand for communication solutions that support mobility. These PBX systems enable employees to stay connected and maintain productivity regardless of their physical location. The ubiquity of smartphones and mobile devices has led to a higher demand for PBX solutions that can seamlessly integrate with these devices, allowing users to make and receive calls, access voicemail, and use other features while on the go. Thus, the segment will expand rapidly in the segment.

By Enterprise Analysis

Based on enterprise, the market is divided into IT & telecom, government & public sector, BFSI, manufacturing, retail & ecommerce, healthcare & life sciences, education, travel & hospitality, and others. The IT and telecom segment recorded a substantial revenue share in the market in 2022. The IT and telecom sector often has a distributed workforce, and these PBX systems provide the flexibility needed for seamless communication regardless of geographical location. With features like virtual extensions, mobile integration, and softphone applications, IT and telecom industry employees can efficiently collaborate and communicate, even when working remotely. Thus, the segment will grow rapidly in the upcoming years.

By Regional Analysis

By region, the market is segmented into North America, Europe, Asia Pacific, and LAMEA. In 2022, the Europe segment acquired a considerable revenue share in the market. The demand for unified communications solutions integrating various communication tools and channels has been growing in Europe. This PBX, as a component of unified communications, provides businesses with a streamlined and integrated communication platform. This trend is particularly relevant as organizations seek to enhance collaboration and communication efficiency. Thus, the segment will witness increased demand in the coming years.

List of Key Companies Profiled

Global Hosted PBX Market Report Segmentation

By Offering

By Application

By Enterprise

By Geography

Table of Contents

Chapter 1. Market Scope & Methodology

Chapter 2. Market at a Glance

Chapter 3. Market Overview

Chapter 4. Competition Analysis - Global

Chapter 5. Global Hosted PBX Market by Offering

Chapter 6. Global Hosted PBX Market by Application

Chapter 7. Global Hosted PBX Market by Enterprise

Chapter 8. Global Hosted PBX Market by Region

Chapter 9. Company Profiles

Chapter 10. Winning Imperatives of Hosted PBX Market

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