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AT and T Inc.
Atos SE
Avaya LLC
BT Group Plc
Cisco Systems Inc.
Hewlett Packard Enterprise Co.
Huawei Technologies Co. Ltd.
Microsoft Corp.
Mitel Networks Corp.
NEC Corp.
RingCentral Inc.
SANGOMA TECHNOLOGIES CORP.
Verizon Communications Inc.
Zoom Video Communications Inc.
Á¦16Àå ºÎ·Ï
LSH
The unified communication and collaboration market is forecasted to grow by USD 122.1 mn during 2024-2029, accelerating at a CAGR of 20% during the forecast period. The report on the unified communication and collaboration market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.
The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by growing demand for video and voice conferencing, increasing internet penetration, and growing demand for webrtc-enabled devices.
Market Scope
Base Year 2025
End Year 2029
Series Year 2025-2029
Growth Momentum Accelerate
YOY 2025 16.4%
CAGR 20%
Incremental Value $122.1 mn
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.
Technavio's unified communication and collaboration market is segmented as below:
By Application
Enterprise collaboration
Enterprise telephony
Contact center
By End-user
By Sector
Large Enterprises
Small and medium-sized enterprises (SMEs)
By Geographical Landscape
North America
Europe
APAC
South America
Middle East and Africa
This study identifies the increasing adoption of byod concept as one of the prime reasons driving the unified communication and collaboration market growth during the next few years. Also, increased adoption by smes and rapid growth of iot and wearable devices in corporate training landscape will lead to sizable demand in the market.
The report on the unified communication and collaboration market covers the following areas:
Unified Communication And Collaboration Market sizing
Unified Communication And Collaboration Market forecast
Unified Communication And Collaboration Market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading unified communication and collaboration market vendors that include 8x8 Inc., AT and T Inc., Atos SE, Avaya LLC, BT Group Plc, Cisco Systems Inc., GoTo Technologies USA Inc., Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., Intrado Life and Safety Inc., Microsoft Corp., Mitel Networks Corp., NEC Corp., Nippon Telegraph and Telephone Corp., RingCentral Inc., SANGOMA TECHNOLOGIES CORP., Verizon Communications Inc., Vonage Holdings Corp., Zoho Corp. Pvt. Ltd., and Zoom Video Communications Inc.. Also, the unified communication and collaboration market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.
The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.
Table of Contents
1 Executive Summary
1.1 Market overview
Executive Summary - Chart on Market Overview
Executive Summary - Data Table on Market Overview
Executive Summary - Chart on Global Market Characteristics
Executive Summary - Chart on Market By Geographical Landscape
Executive Summary - Chart on Market Segmentation by Application
Executive Summary - Chart on Market Segmentation by End-user
Executive Summary - Chart on Market Segmentation by Sector
Executive Summary - Chart on Incremental Growth
Executive Summary - Data Table on Incremental Growth
Executive Summary - Chart on Company Market Positioning
2 Technavio Analysis
2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
2.2 Criticality of inputs and Factors of differentiation
Overview on criticality of inputs and factors of differentiation
2.3 Factors of disruption
Overview on factors of disruption
2.4 Impact of drivers and challenges
Impact of drivers and challenges in 2024 and 2029
3 Market Landscape
3.1 Market ecosystem
Parent Market
Data Table on - Parent Market
3.2 Market characteristics
Market characteristics analysis
3.3 Value chain analysis
4 Market Sizing
4.1 Market definition
Offerings of companies included in the market definition
4.2 Market segment analysis
4.3 Market size 2024
4.4 Market outlook: Forecast for 2024-2029
Chart on Global - Market size and forecast 2024-2029 ($ million)
Data Table on Global - Market size and forecast 2024-2029 ($ million)
Chart on Global Market: Year-over-year growth 2024-2029 (%)
Data Table on Global Market: Year-over-year growth 2024-2029 (%)
5 Historic Market Size
5.1 Global Unified Communication And Collaboration Market 2019 - 2023
Historic Market Size - Data Table on Global Unified Communication And Collaboration Market 2019 - 2023 ($ million)
5.2 Application segment analysis 2019 - 2023
Historic Market Size - Application Segment 2019 - 2023 ($ million)
5.3 End-user segment analysis 2019 - 2023
Historic Market Size - End-user Segment 2019 - 2023 ($ million)
5.4 Sector segment analysis 2019 - 2023
Historic Market Size - Sector Segment 2019 - 2023 ($ million)
5.5 Geography segment analysis 2019 - 2023
Historic Market Size - Geography Segment 2019 - 2023 ($ million)
5.6 Country segment analysis 2019 - 2023
Historic Market Size - Country Segment 2019 - 2023 ($ million)
6 Qualitative Analysis
6.1 The AI impact on global unified communication and collaboration market
7 Five Forces Analysis
7.1 Five forces summary
Five forces analysis - Comparison between 2024 and 2029
7.2 Bargaining power of buyers
Bargaining power of buyers - Impact of key factors 2024 and 2029
7.3 Bargaining power of suppliers
Bargaining power of suppliers - Impact of key factors in 2024 and 2029
7.4 Threat of new entrants
Threat of new entrants - Impact of key factors in 2024 and 2029
7.5 Threat of substitutes
Threat of substitutes - Impact of key factors in 2024 and 2029
7.6 Threat of rivalry
Threat of rivalry - Impact of key factors in 2024 and 2029
7.7 Market condition
Chart on Market condition - Five forces 2024 and 2029
8 Market Segmentation by Application
8.1 Market segments
Chart on Application - Market share 2024-2029 (%)
Data Table on Application - Market share 2024-2029 (%)
8.2 Comparison by Application
Chart on Comparison by Application
Data Table on Comparison by Application
8.3 Enterprise collaboration - Market size and forecast 2024-2029
Chart on Enterprise collaboration - Market size and forecast 2024-2029 ($ million)
Data Table on Enterprise collaboration - Market size and forecast 2024-2029 ($ million)
Chart on Enterprise collaboration - Year-over-year growth 2024-2029 (%)
Data Table on Enterprise collaboration - Year-over-year growth 2024-2029 (%)
8.4 Enterprise telephony - Market size and forecast 2024-2029
Chart on Enterprise telephony - Market size and forecast 2024-2029 ($ million)
Data Table on Enterprise telephony - Market size and forecast 2024-2029 ($ million)
Chart on Enterprise telephony - Year-over-year growth 2024-2029 (%)
Data Table on Enterprise telephony - Year-over-year growth 2024-2029 (%)
8.5 Contact center - Market size and forecast 2024-2029
Chart on Contact center - Market size and forecast 2024-2029 ($ million)
Data Table on Contact center - Market size and forecast 2024-2029 ($ million)
Chart on Contact center - Year-over-year growth 2024-2029 (%)
Data Table on Contact center - Year-over-year growth 2024-2029 (%)
8.6 Market opportunity by Application
Market opportunity by Application ($ million)
Data Table on Market opportunity by Application ($ million)
9 Market Segmentation by End-user
9.1 Market segments
Chart on End-user - Market share 2024-2029 (%)
Data Table on End-user - Market share 2024-2029 (%)
9.2 Comparison by End-user
Chart on Comparison by End-user
Data Table on Comparison by End-user
9.3 Enterprise - Market size and forecast 2024-2029
Chart on Enterprise - Market size and forecast 2024-2029 ($ million)
Data Table on Enterprise - Market size and forecast 2024-2029 ($ million)
Chart on Enterprise - Year-over-year growth 2024-2029 (%)
Data Table on Enterprise - Year-over-year growth 2024-2029 (%)
9.4 Government - Market size and forecast 2024-2029
Chart on Government - Market size and forecast 2024-2029 ($ million)
Data Table on Government - Market size and forecast 2024-2029 ($ million)
Chart on Government - Year-over-year growth 2024-2029 (%)
Data Table on Government - Year-over-year growth 2024-2029 (%)
9.5 Market opportunity by End-user
Market opportunity by End-user ($ million)
Data Table on Market opportunity by End-user ($ million)
10 Market Segmentation by Sector
10.1 Market segments
Chart on Sector - Market share 2024-2029 (%)
Data Table on Sector - Market share 2024-2029 (%)
10.2 Comparison by Sector
Chart on Comparison by Sector
Data Table on Comparison by Sector
10.3 Large Enterprises - Market size and forecast 2024-2029
Chart on Large Enterprises - Market size and forecast 2024-2029 ($ million)
Data Table on Large Enterprises - Market size and forecast 2024-2029 ($ million)
Chart on Large Enterprises - Year-over-year growth 2024-2029 (%)
Data Table on Large Enterprises - Year-over-year growth 2024-2029 (%)
10.4 Small and medium-sized enterprises (SMEs) - Market size and forecast 2024-2029
Chart on Small and medium-sized enterprises (SMEs) - Market size and forecast 2024-2029 ($ million)
Data Table on Small and medium-sized enterprises (SMEs) - Market size and forecast 2024-2029 ($ million)
Chart on Small and medium-sized enterprises (SMEs) - Year-over-year growth 2024-2029 (%)
Data Table on Small and medium-sized enterprises (SMEs) - Year-over-year growth 2024-2029 (%)
10.5 Market opportunity by Sector
Market opportunity by Sector ($ million)
Data Table on Market opportunity by Sector ($ million)
11 Customer Landscape
11.1 Customer landscape overview
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
12 Geographic Landscape
12.1 Geographic segmentation
Chart on Market share By Geographical Landscape 2024-2029 (%)
Data Table on Market share By Geographical Landscape 2024-2029 (%)
12.2 Geographic comparison
Chart on Geographic comparison
Data Table on Geographic comparison
12.3 North America - Market size and forecast 2024-2029
Chart on North America - Market size and forecast 2024-2029 ($ million)
Data Table on North America - Market size and forecast 2024-2029 ($ million)
Chart on North America - Year-over-year growth 2024-2029 (%)
Data Table on North America - Year-over-year growth 2024-2029 (%)
12.4 Europe - Market size and forecast 2024-2029
Chart on Europe - Market size and forecast 2024-2029 ($ million)
Data Table on Europe - Market size and forecast 2024-2029 ($ million)
Chart on Europe - Year-over-year growth 2024-2029 (%)
Data Table on Europe - Year-over-year growth 2024-2029 (%)
12.5 APAC - Market size and forecast 2024-2029
Chart on APAC - Market size and forecast 2024-2029 ($ million)
Data Table on APAC - Market size and forecast 2024-2029 ($ million)
Chart on APAC - Year-over-year growth 2024-2029 (%)
Data Table on APAC - Year-over-year growth 2024-2029 (%)
12.6 South America - Market size and forecast 2024-2029
Chart on South America - Market size and forecast 2024-2029 ($ million)
Data Table on South America - Market size and forecast 2024-2029 ($ million)
Chart on South America - Year-over-year growth 2024-2029 (%)
Data Table on South America - Year-over-year growth 2024-2029 (%)
12.7 Middle East and Africa - Market size and forecast 2024-2029
Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ million)
Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ million)
Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
12.8 US - Market size and forecast 2024-2029
Chart on US - Market size and forecast 2024-2029 ($ million)
Data Table on US - Market size and forecast 2024-2029 ($ million)
Chart on US - Year-over-year growth 2024-2029 (%)
Data Table on US - Year-over-year growth 2024-2029 (%)
12.9 China - Market size and forecast 2024-2029
Chart on China - Market size and forecast 2024-2029 ($ million)
Data Table on China - Market size and forecast 2024-2029 ($ million)
Chart on China - Year-over-year growth 2024-2029 (%)
Data Table on China - Year-over-year growth 2024-2029 (%)
12.10 UK - Market size and forecast 2024-2029
Chart on UK - Market size and forecast 2024-2029 ($ million)
Data Table on UK - Market size and forecast 2024-2029 ($ million)
Chart on UK - Year-over-year growth 2024-2029 (%)
Data Table on UK - Year-over-year growth 2024-2029 (%)
12.11 Canada - Market size and forecast 2024-2029
Chart on Canada - Market size and forecast 2024-2029 ($ million)
Data Table on Canada - Market size and forecast 2024-2029 ($ million)
Chart on Canada - Year-over-year growth 2024-2029 (%)
Data Table on Canada - Year-over-year growth 2024-2029 (%)
12.12 Germany - Market size and forecast 2024-2029
Chart on Germany - Market size and forecast 2024-2029 ($ million)
Data Table on Germany - Market size and forecast 2024-2029 ($ million)
Chart on Germany - Year-over-year growth 2024-2029 (%)
Data Table on Germany - Year-over-year growth 2024-2029 (%)
12.13 Japan - Market size and forecast 2024-2029
Chart on Japan - Market size and forecast 2024-2029 ($ million)
Data Table on Japan - Market size and forecast 2024-2029 ($ million)
Chart on Japan - Year-over-year growth 2024-2029 (%)
Data Table on Japan - Year-over-year growth 2024-2029 (%)
12.14 France - Market size and forecast 2024-2029
Chart on France - Market size and forecast 2024-2029 ($ million)
Data Table on France - Market size and forecast 2024-2029 ($ million)
Chart on France - Year-over-year growth 2024-2029 (%)
Data Table on France - Year-over-year growth 2024-2029 (%)
12.15 India - Market size and forecast 2024-2029
Chart on India - Market size and forecast 2024-2029 ($ million)
Data Table on India - Market size and forecast 2024-2029 ($ million)
Chart on India - Year-over-year growth 2024-2029 (%)
Data Table on India - Year-over-year growth 2024-2029 (%)
12.16 Italy - Market size and forecast 2024-2029
Chart on Italy - Market size and forecast 2024-2029 ($ million)
Data Table on Italy - Market size and forecast 2024-2029 ($ million)
Chart on Italy - Year-over-year growth 2024-2029 (%)
Data Table on Italy - Year-over-year growth 2024-2029 (%)
12.17 South Korea - Market size and forecast 2024-2029
Chart on South Korea - Market size and forecast 2024-2029 ($ million)
Data Table on South Korea - Market size and forecast 2024-2029 ($ million)
Chart on South Korea - Year-over-year growth 2024-2029 (%)
Data Table on South Korea - Year-over-year growth 2024-2029 (%)
12.18 Market opportunity By Geographical Landscape
Market opportunity By Geographical Landscape ($ million)
Data Tables on Market opportunity By Geographical Landscape ($ million)
13 Drivers, Challenges, and Opportunity/Restraints
13.1 Market drivers
13.2 Market challenges
13.3 Impact of drivers and challenges
Impact of drivers and challenges in 2024 and 2029
13.4 Market opportunities/restraints
14 Competitive Landscape
14.1 Overview
14.2 Competitive Landscape
Overview on criticality of inputs and factors of differentiation
14.3 Landscape disruption
Overview on factors of disruption
14.4 Industry risks
Impact of key risks on business
15 Competitive Analysis
15.1 Companies profiled
15.2 Company ranking index
15.3 Market positioning of companies
Matrix on companies position and classification
8x8 Inc.
8x8 Inc. - Overview
8x8 Inc. - Product / Service
8x8 Inc. - Key news
8x8 Inc. - Key offerings
SWOT
15.5 AT and T Inc.
AT and T Inc. - Overview
AT and T Inc. - Business segments
AT and T Inc. - Key news
AT and T Inc. - Key offerings
AT and T Inc. - Segment focus
SWOT
15.6 Atos SE
Atos SE - Overview
Atos SE - Business segments
Atos SE - Key news
Atos SE - Key offerings
Atos SE - Segment focus
SWOT
15.7 Avaya LLC
Avaya LLC - Overview
Avaya LLC - Product / Service
Avaya LLC - Key news
Avaya LLC - Key offerings
SWOT
15.8 BT Group Plc
BT Group Plc - Overview
BT Group Plc - Business segments
BT Group Plc - Key offerings
BT Group Plc - Segment focus
SWOT
15.9 Cisco Systems Inc.
Cisco Systems Inc. - Overview
Cisco Systems Inc. - Business segments
Cisco Systems Inc. - Key news
Cisco Systems Inc. - Key offerings
Cisco Systems Inc. - Segment focus
SWOT
15.10 Hewlett Packard Enterprise Co.
Hewlett Packard Enterprise Co. - Overview
Hewlett Packard Enterprise Co. - Business segments
Hewlett Packard Enterprise Co. - Key news
Hewlett Packard Enterprise Co. - Key offerings
Hewlett Packard Enterprise Co. - Segment focus
SWOT
15.11 Huawei Technologies Co. Ltd.
Huawei Technologies Co. Ltd. - Overview
Huawei Technologies Co. Ltd. - Product / Service
Huawei Technologies Co. Ltd. - Key news
Huawei Technologies Co. Ltd. - Key offerings
SWOT
15.12 Microsoft Corp.
Microsoft Corp. - Overview
Microsoft Corp. - Business segments
Microsoft Corp. - Key news
Microsoft Corp. - Key offerings
Microsoft Corp. - Segment focus
SWOT
15.13 Mitel Networks Corp.
Mitel Networks Corp. - Overview
Mitel Networks Corp. - Product / Service
Mitel Networks Corp. - Key offerings
SWOT
15.14 NEC Corp.
NEC Corp. - Overview
NEC Corp. - Business segments
NEC Corp. - Key news
NEC Corp. - Key offerings
NEC Corp. - Segment focus
SWOT
15.15 RingCentral Inc.
RingCentral Inc. - Overview
RingCentral Inc. - Product / Service
RingCentral Inc. - Key offerings
SWOT
15.16 SANGOMA TECHNOLOGIES CORP.
SANGOMA TECHNOLOGIES CORP. - Overview
SANGOMA TECHNOLOGIES CORP. - Product / Service
SANGOMA TECHNOLOGIES CORP. - Key offerings
SWOT
15.17 Verizon Communications Inc.
Verizon Communications Inc. - Overview
Verizon Communications Inc. - Business segments
Verizon Communications Inc. - Key news
Verizon Communications Inc. - Key offerings
Verizon Communications Inc. - Segment focus
SWOT
15.18 Zoom Video Communications Inc.
Zoom Video Communications Inc. - Overview
Zoom Video Communications Inc. - Product / Service
Zoom Video Communications Inc. - Key news
Zoom Video Communications Inc. - Key offerings
SWOT
16 Appendix
16.1 Scope of the report
16.2 Inclusions and exclusions checklist
Inclusions checklist
Exclusions checklist
16.3 Currency conversion rates for US$
Currency conversion rates for US$
16.4 Research methodology
16.5 Data procurement
16.6 Data validation
16.7 Validation techniques employed for market sizing
Validation techniques employed for market sizing
16.8 Data synthesis
16.9 360 degree market analysis
360 degree market analysis
16.10 List of abbreviations