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Worldwide Business Automation Platforms Market Shares, 2023: Good Growth Amid Technology Consolidation
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This IDC study provides the worldwide market shares for worldwide business automation platforms."Investments in a specific automation technology are nearly obsolete as enterprises look for broader platforms and as vendors invest to broaden their portfolios," according to Maureen Fleming, program vice president, Worldwide Intelligent Process Automation Research, IDC. "With the introduction of AI agents, the future belongs to those successful in converging and reimagining what their customers can build and deliver with agentic capabilities that blend AI with automation - starting with productivity improvements in business processes and extending to broader areas of knowledge work."

IDC Market Share Figure

Executive Summary

Advice for Technology Suppliers

Market Share

Who Shaped the Year

Market Context

Methodology

Market Definition

Related Research

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