통합 커뮤니케이션(UC) 시장 : 제품별, 용도별, 조직 규모별, 솔루션별, 지역별
Unified Communications Market, By Product, By Application, By Organization Size, By Solution, and By Geography
상품코드
:
1747539
리서치사
:
Coherent Market Insights
발행일
:
2025년 05월
페이지 정보
:
영문
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통합 커뮤니케이션(UC) 시장 규모는 2025년에 1,115억 6,000만 달러로 추정되고, 2032년에는 2,978억 4,000만 달러에 이르며, 2025년부터 2032년까지의 CAGR은 15.1%를 나타낼 것으로 예측되고 있습니다.
| 보고 범위 |
보고서 세부정보 |
| 기준 연도 |
2024년 |
시장 규모(2025년) |
1,115억 6,000만 달러 |
| 실적 데이터 |
2020-2024년 |
예측 기간 |
2025-2032년 |
| 예측 기간(2025-2032년) CAGR |
15.10% |
가치 예측(2032년) |
2,978억 4,000만 달러 |
통합 커뮤니케이션(UC)은 전화, 메시징, 화상 회의, 이동성 및 기타 커뮤니케이션 애플리케이션을 하나의 원활한 인터페이스에 통합하는 소프트웨어의 일종입니다. 정보에 기반한 의사 결정과 생산성 향상을 도모하는 것입니다. 많은 비즈니스 리더들에게 생산성과 효율성은 중요한 목표이며, UC는 직원 간의 커뮤니케이션의 질을 높이는 것으로, 둘 다를 실현하는데 도움이 됩니다.
시장 역학 :
클라우드 솔루션 시장 증가, 강화된 커뮤니케이션 솔루션에 대한 수요 증가, 용도 분야 증가, 스마트 디바이스 보급, 신흥 경제 국가 수요, 최종 이용 산업과 관련된 성장은 예측 기간에 걸쳐 세계의 통합 커뮤니케이션(UC) 시장 성장을 가속할 것으로 예상되는 요인입니다.
반대로, 초기 비용의 높이와 상호 운용성의 부족은 예측 기간에 걸쳐 세계의 통합 커뮤니케이션(UC) 시장 성장을 방해할 것으로 예측됩니다.
이 조사의 주요 특징
- 본 보고서에서는 세계의 통합 커뮤니케이션(UC) 시장을 상세하게 분석하고, 2024년을 기준연도로 한 예측기간 2025-2032년 시장 규모 및 복합연간 성장률(CAGR%)을 제공합니다.
- 또, 다양한 부문에 걸친 잠재적인 수익 기회를 밝혀, 이 시장의 매력적인 투자 제안의 매트릭스에 대해서 해설했습니다.
- 또 시장 성장 촉진요인, 억제요인, 기회, 신제품의 출시나 승인, 시장 동향, 지역별 전망, 주요 기업이 채용하는 경쟁 전략 등에 관한 중요한 인사이트도 제공합니다.
- 기업 하이라이트, 제품 포트폴리오, 주요 하이라이트, 재무 실적, 전략 등의 파라미터에 근거해, 세계의 통합 커뮤니케이션(UC) 시장 주요 기업을 프로파일 하고 있습니다.
- 이 보고서의 인사이트는 마케팅 담당자와 기업 경영진이 향후 제품 출시, 유형 업그레이드, 시장 확대, 마케팅 전술에 대한 정보를 바탕으로 의사 결정을 할 수 있게 합니다.
- 세계의 통합 커뮤니케이션(UC) 시장 보고서는 투자자, 공급업체, 제품 제조업체, 유통업체, 신규 참가자, 재무 분석가 등 이 업계의 다양한 이해관계자를 대상으로 하고 있습니다.
- 이해관계자는 세계의 통합 커뮤니케이션(UC) 시장 분석에 사용되는 다양한 전략 매트릭스를 통해 의사결정을 용이하게 할 수 있습니다.
목차
제1장 조사의 목적과 전제조건
제2장 시장 전망
- 보고서 설명
- 주요 요약
- Coherent Opportunity Map(COM)
제3장 시장 역학, 규제, 동향 분석
- 시장 역학
- 성장 촉진요인
- BYOD 도입 증가
- 모바일 기기의 보급률 향상
- 성장 억제요인
- 기회
- 영향 분석
- 주요 하이라이트
- 규제 시나리오
- 제품 출시/승인
- PEST 분석
- PORTER's 분석
- 합병과 인수 시나리오
제4장 세계의 통합 커뮤니케이션(UC) 시장, 제품별(2020-2032년)
제5장 세계의 통합 커뮤니케이션(UC) 시장, 용도별(2020-2032년)
제6장 세계의 통합 커뮤니케이션(UC) 시장, 조직 규모별(2020-2032년)
제7장 세계의 통합 커뮤니케이션(UC) 시장, 솔루션별(2020-2032년)
- 인스턴트 및 통합 메시징
- 오디오 및 비디오 회의
- IP 텔레포니
- 기타
제8장 세계의 통합 커뮤니케이션(UC) 시장, 지역별(2020-2032년)
- 북미
- 유럽
- 아시아태평양
- 라틴아메리카
- 중동 및 아프리카
제9장 경쟁 구도
- Alcatel-Lucent Enterprise
- Avaya Inc.
- NEC Corporation
- Cisco System Inc.
- IBM Corporation
- Microsoft Corporation
- Mitel Networks Corp.
- Poly(Plantronics Inc.)
- Unify GmbH & Co. KG
- Verizon Communications Inc.
제10장 섹션
KTH
영문 목차
Unified Communications Market size is estimated to be valued at USD 111.56 Bn in 2025 and is expected to reach USD 297.84 Bn in 2032, exhibiting a compound annual growth rate (CAGR) of 15.1% from 2025 to 2032.
| Report Coverage |
Report Details |
| Base Year: |
2024 |
Market Size in 2025: |
USD 111.56 Bn |
| Historical Data for: |
2020 To 2024 |
Forecast Period: |
2025 To 2032 |
| Forecast Period 2025 to 2032 CAGR: |
15.10% |
2032 Value Projection: |
USD 297.84 Bn |
Unified Communication is a type of software that combines telephony, messaging, video conference, mobility and other communication applications into one seamless interface. Its primary objective is to enhance access to information and improve interoperability across various industry verticals for informed decision making and increased productivity. Productivity and efficiency are key goals for most business leaders, and UC helps companies do both by increasing the quality of communication between staff members. It eliminates complexities such as switching apps or improper routing and makes it easier for employees to focus on the important tasks.
Market Dynamics:
The increase in market for cloud solutions, rising demand for enhanced communication solutions, increased application areas, and proliferation of smart devices, demand from developing economies, and growth associated with end use industries are the factors expected to drive growth of the global unified communications market over the forecast period.
Conversely, high initial cost and lack of interoperability is projected to hinder growth of the global unified communications market over the forecast period.
Key features of the study:
- This report provides in-depth analysis of the global unified communications market, and provides market size (US$ Billion) and compound annual growth rate (CAGR%) for the forecast period 2025-2032, considering 2024 as the base year
- It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
- This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players
- It profiles key players in the global unified communications market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies
- Key companies covered as a part of this study include Alcatel-Lucent Enterprise, Avaya Inc., NEC Corporation, Cisco System Inc., IBM Corporation, Microsoft Corporation, Mitel Networks Corp., Poly (Plantronics Inc.), Unify GmbH & Co. KG, and Verizon Communications Inc.
- Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
- The global unified communications market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
- Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global unified communications market
Detailed Segmentation:
- Global Unified Communications Market, By Product:
- Global Unified Communications Market, By Application:
- Enterprise
- Education
- Government
- Healthcare
- Others
- Global Unified Communications Market, By Organization Size:
- Global Unified Communications Market, By Solution:
- Instant and Unified Messaging
- Audio & Video Conferencing
- IP Telephony
- Others
- Global Unified Communications Market, By Region:
- North America
- Europe
- Asia Pacific
- Latin America
- Middle East & Africa
- Company Profiles:
- Alcatel-Lucent Enterprise
- Avaya Inc.
- NEC Corporation
- Cisco System Inc.
- IBM Corporation
- Microsoft Corporation
- Mitel Networks Corp.
- Poly (Plantronics Inc.)
- Unify GmbH & Co. KG
- Verizon Communications Inc.
Table of Contents
1. Research Objectives and Assumptions
- Research Objectives
- Assumptions
- Abbreviations
2. Market Purview
- Report Description
- Market Definition and Scope
- Executive Summary
- Market Snapshot, By Product
- Market Snapshot, By Application
- Market Snapshot, By Organization Size
- Market Snapshot, By Solution
- Market Snapshot, By Region
- Coherent Opportunity Map (COM)
3. Market Dynamics, Regulations, and Trends Analysis
- Market Dynamics
- Drivers
- Increasing adoption of BYOD
- Increasing mobile device penetration
- Restraints
- High initial cost
- Absence of interoperability among vendors
- Opportunities
- Increasing adoption of 5G technology
- Impact Analysis
- Key Highlights
- Regulatory Scenario
- Product launch/Approvals
- PEST Analysis
- PORTER's Analysis
- Merger and Acquisition Scenario
4. Global Unified Communications Market, By Product, 2020 - 2032, (US$ Bn)
- Introduction
- Market Share Analysis, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, 2021 - 2032
- Segment Trends
- Hosted
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020 - 2032,(US$ Bn)
- On-premise
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020 - 2032,(US$ Bn)
5. Global Unified Communications Market, By Application, 2020 - 2032, (US$ Bn)
- Introduction
- Market Share Analysis, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, 2021 - 2032
- Segment Trends
- Enterprise
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020 - 2032,(US$ Billion)
- Education
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020 - 2032,(US$ Billion)
- Government
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020 - 2032,(US$ Billion)
- Healthcare
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020 - 2032,(US$ Billion)
- Others
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020 - 2032,(US$ Billion)
6. Global Unified Communications Market, By Organization Size, 2020 - 2032, (US$ Bn)
- Introduction
- Market Share Analysis, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, 2021 - 2032
- Segment Trends
- SMEs
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020 - 2032,(US$ Billion)
- Large Enterprises
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020 - 2032,(US$ Billion)
7. Global Unified Communications Market, By Solution, 2020 - 2032, (US$ Bn)
- Introduction
- Market Share Analysis, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, 2021- 2032
- Segment Trends
- Instant and Unified Messaging
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020 - 2032,(US$ Billion)
- Audio & Video Conferencing
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020 - 2032,(US$ Billion)
- IP Telephony
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020 - 2032,(US$ Billion)
- Others
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020 - 2032,(US$ Billion)
8. Global Unified Communications Market, By Region, 2020 - 2032, (US$ Bn)
- Introduction
- Market Share Analysis, By Country, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, For Country 2021 - 2032
- Country Trends
- North America
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Product, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Application, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020 - 2032,(US$ Bn)
- Europe
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Product, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Application, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020 - 2032,(US$ Bn)
- Asia Pacific
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Product, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Application, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020 - 2032,(US$ Bn)
- Latin America
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Product, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Application, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020 - 2032,(US$ Bn)
- Middle East & Africa
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Product, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Application, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2020 - 2032,(US$ Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020 - 2032,(US$ Bn)
9. Competitive Landscape
- Alcatel-Lucent Enterprise
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- Avaya Inc.
- Company Highlights
- Product Portfolio
- Key Highlights
- Financial Performance
- Strategies
- NEC Corporation
- Company Highlights
- Product Portfolio
- Key Highlights
- Financial Performance
- Strategies
- Cisco System Inc.
- Company Highlights
- Product Portfolio
- Key Highlights
- Financial Performance
- Strategies
- IBM Corporation
- Company Highlights
- Product Portfolio
- Key Highlights
- Financial Performance
- Strategies
- Microsoft Corporation
- Company Highlights
- Product Portfolio
- Key Highlights
- Financial Performance
- Strategies
- Mitel Networks Corp.
- Company Highlights
- Product Portfolio
- Key Highlights
- Financial Performance
- Strategies
- Poly (Plantronics Inc.)
- Company Highlights
- Product Portfolio
- Key Highlights
- Financial Performance
- Strategies
- Unify GmbH & Co. KG
- Company Highlights
- Product Portfolio
- Key Highlights
- Financial Performance
- Strategies
- Verizon Communications Inc.
- Company Highlights
- Product Portfolio
- Key Highlights
- Financial Performance
- Strategies
- Analyst Views
10. Section
- Research Methodology
- About us
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