의료용 BPO 시장 : 지불자 서비스별, 공급자 서비스별, 제약 서비스별, 지역별 : 시장 규모, 점유율, 전망, 기회 분석(2023-2030년)

Healthcare BPO Market, By Payer Service, By Provider Service, By Pharmaceutical Service, and By Geography - Size, Share, Outlook, and Opportunity Analysis, 2023 - 2030

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한글목차

의료용 BPO(비즈니스 프로세스 아웃소싱)는 의료기관의 비임상 및 비핵심 업무를 외부 계약자(제3자)에게 맡기는 것을 말합니다. 세계 여러 병원, 진료소 및 기타 의료 시설에서는 환자 치료 개선, 전문의에 대한 접근성 향상, 비용 절감, 중대한 실수 감소, 더 많은 서비스 제공 등을 위해 병원 내에서 업무를 수행하는 대신 업무를 아웃소싱하고 있습니다.

시장 역학 :

만성질환 증가, 노인 인구 증가, 헬스케어 IT 솔루션 및 BPO 서비스 도입 확대, CPO(Clinical Process Outsourcing) 급증, 아웃소싱 증가 추세, 헬스케어 산업의 R&D 증가, 제약 산업의 급격한 성장은 세계 의료용 BPO 시장의 성장을 가속할 것으로 예상되는 주요 요인입니다. .

예를 들어, 2023년 5월 미국의 의료 서비스 제공업체인 Optum은 필리핀에서 의료 비즈니스 프로세스 아웃소싱(BPO)에 약 8억 페소를 투자할 계획이었습니다. 옵텀은 올해 3월에 이미 다바오에서 계획 중인 신규 프로젝트의 세부 사항과 장비 수입에 대한 문의 사항을 논의하기 위해 투자청(BOI)과 만났습니다.

또한 인도 브랜드 주식 재단(IBEF)에 따르면 인도 국내 의약품 시장은 2021년 420억 달러에 달하고, 2024년 650억 달러, 2030년 1,200-1,300억 달러에 달할 것으로 예상했습니다. 이것이 시장 성장을 주도하고 있습니다.

본 조사의 주요 특징

• 이 보고서는 세계 의료용 BPO 시장을 상세하게 분석했으며, 2022년을 기준연도로 하여 예측 기간(2023년-2030년) 시장 규모와 CAGR을 제공합니다.
• 또한 다양한 부문에서 잠재적인 수익 기회를 파악하고 이 시장에 대한 매력적인 투자 제안의 매트릭스를 설명합니다.
• 또한 시장 성장 촉진요인, 억제요인, 기회, 신제품 출시 및 승인, 시장 동향, 지역별 전망, 주요 기업이 채택한 경쟁 전략 등에 대한 중요한 고려 사항도 제공합니다.
• 이 보고서는 기업 하이라이트, 제품 포트폴리오, 주요 하이라이트, 재무 성과, 전략 등 다음과 같은 매개 변수를 기반으로 세계 의료용 BPO 시장의 주요 기업을 프로파일링합니다.
• 이번 조사 대상 주요 기업으로는 Parexel International, IQVIA, IBM Corporation, Genpact Limited, Cognizant, Capgemini, Accenture, Sutherland Healthcare Solutions, GeBBs Healthcare Solutions, UnitedHealth Group Incorporated 등이 있습니다.
• 이 보고서의 통찰력을 통해 마케팅 담당자와 기업 경영진은 향후 제품 출시, 유형화, 시장 확대 및 마케팅 전술에 대한 정보에 입각한 의사결정을 내릴 수 있습니다.
• 세계 의료용 BPO 시장 보고서는 투자자, 공급업체, 제품 제조업체, 유통업체, 신규 시장 진출기업, 재무 분석가 등 이 업계의 다양한 이해관계자를 대상으로 합니다.
• 이해관계자들은 세계 의료용 BPO 시장 분석에 사용되는 다양한 전략 매트릭스를 통해 의사결정을 쉽게 내릴 수 있습니다.

목차

제1장 조사 목적과 전제조건

• 조사 목적
• 전제조건
• 약어

제2장 시장 상황 개요

• 보고서 개요
  • 시장 정의와 범위
• 주요 요약
• Coherent Opportunity Map(COM)

제3장 시장 역학, 규제, 동향 분석

• 시장 역학
  • 아웃소싱 동향 증가
  • 복잡한 규칙과 규제
  • 제약 업계 급성장
• 영향 분석
• 주요 하이라이트
• 규제 시나리오
• 제품 출시/승인
• PEST 분석
• Porter's Five Forces 분석
• 인수합병(M&A) 시나리오

제4장 세계의 의료용 BPO 시장 - 코로나바이러스(COVID-19) 유행의 영향

• COVID-19 역학
• 공급측과 수요측 분석
• 경제적 영향

제5장 세계의 의료용 BPO 시장 : 지불자 서비스별, 2018년-2030년

• 인적자원 관리
• 클레임 관리
• 고객 관계 관리(CRM)
• Operational/Administrative Management
• 케어 관리
• 프로바이더 관리
• 기타

제6장 세계의 의료용 BPO 시장 : 제공업체 서비스별, 2018년-2030년

• 환자 등록 및 전략 입안
• 환자 케어 서비스
• 수익 주기 관리

제7장 세계의 의료용 BPO 시장 : 의약품 서비스별, 2018년-2030년

• 연구개발
• 제조
• 비임상 서비스
• 공급망 관리 및 물류
• 판매 및 마케팅 서비스
• 기타

제8장 세계의 의료용 BPO 시장 : 지역별, 2018년-2030년

• 북미
• 유럽
• 아시아태평양
• 라틴아메리카
• 중동 및 아프리카

제9장 경쟁 구도

• Parexel International
• IQVIA
• IBM Corporation
• Genpact Limited
• Cognizant
• Capgemini
• Accenture
• Sutherland Healthcare Solutions
• GeBBs Healthcare Solutions
• UnitedHealth Group Incorporated

제10장 섹션

• 조사 방법
• 출판사에 대해

LSH

영문 목차

영문목차

Healthcare BPO (business process outsourcing) is a process of hiring an external contractor (third-party organization) to handle non-clinical and/or non-core activities of the healthcare organization. Several hospitals, clinics, and other medical facilities around the world outsource work instead of performing the tasks in-house to improve patient care, provide greater access to specialists, lower costs, lessen critical mistakes, and to offer more services.

Market Dynamics:

Growing burden of chronic disease, growing geriatric population, growing adoption of healthcare IT solutions or BPO services, rapid increase in Clinical Process Outsourcing (CPO), growing trend of outsourcing, increasing R&D in the healthcare industry, and rapid growth of the pharmaceutical industry are major factors expected to drive growth of the global healthcare BPO market.

For instance, in May 2023, Optum, American healthcare services provider, planned to invest some P800 million in medical business process outsourcing (BPO) in the Philippines. Optum, in March this year, have already met with the Board of Investments (BOI) to discuss details of their planned new project in Davao and queries on the importation of equipment.

Moreover, according to India Brand Equity Foundation (IBEF), India's domestic pharmaceutical market stood at US$ 42 billion in 2021 and is expected to reach US$ 65 billion by 2024 and US$ 120-130 billion by 2030. This in turn is driving the growth of the market.

Key features of the study:

• This report provides in-depth analysis of the global healthcare BPO market, and provides market size (US$ Billion) and compound annual growth rate (CAGR%) for the forecast period (2023-2030), considering 2022 as the base year.
• It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market.
• This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players.
• It profiles key players in the global healthcare BPO market based on the following parameters such as company highlights, products portfolio, key highlights, financial performance, and strategies.
• Key companies covered as a part of this study include Parexel International, IQVIA, IBM Corporation, Genpact Limited, Cognizant, Capgemini, Accenture, Sutherland Healthcare Solutions, GeBBs Healthcare Solutions, and UnitedHealth Group Incorporated, among others.
• Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics.
• The global healthcare BPO market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts.
• Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global healthcare BPO market.

Detailed Segmentation:

• Global Healthcare BPO Market, By Payer Service:
  • Human Resource Management
  • Claims Management
  • Customer Relationship Management (CRM)
  • Operational/Administrative Management
  • Care Management
  • Provider Management
  • Other Payer Services
• Global Healthcare BPO Market, By Provider Service:
  • Patient Enrolment and Strategic Planning
  • Patient Care Service
  • Revenue Cycle Management
• Global Healthcare BPO Market, By Pharmaceutical Service:
  • Research and Development
  • Manufacturing
  • Non-clinical Services
  • Supply Chain Management and Logistics
  • Sales and Marketing Services
  • Other Non-clinical Services
• Global Healthcare BPO Market, By Geography:
  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East & Africa
• Company Profiles:
  • Parexel International
  • IQVIA
  • IBM Corporation
  • Genpact Limited
  • Cognizant
  • Capgemini
  • Accenture
  • Sutherland Healthcare Solutions
  • GeBBs Healthcare Solutions
  • UnitedHealth Group Incorporated

Table of Contents:

1. Research Objectives and Assumptions

• Research Objectives
• Assumptions
• Abbreviations

2. Market Purview

• Report Description
  • Market Definition and Scope
• Executive Summary
  • Market Snapshot, By Payer Service
  • Market Snapshot, By Provider Service
  • Market Snapshot, By Pharmaceutical Service
  • Market Snapshot, By Geography
• Coherent Opportunity Map (COM)

3. Market Dynamics, Regulations, and Trends Analysis

• Market Dynamics
  • Growing trend of outsourcing
  • Complex rules and regulations
  • Rapid growth of the pharmaceutical industry
• Impact Analysis
• Key Highlights
• Regulatory Scenario
• Product launch/Approvals
• PEST Analysis
• PORTER's Analysis
• Merger and Acquisition Scenario

4. Global Healthcare BPO Market - Impact of Coronavirus (COVID-19) Pandemic

• COVID-19 Epidemiology
• Supply Side and Demand Side Analysis
• Economic Impact

5. Global Healthcare BPO Market, By Payer Service, 2018-2030, (US$ Bn)

• Introduction
  • Market Share Analysis, 2023 and 2030 (%)
  • Y-o-Y Growth Analysis, 2018 - 2030
  • Segment Trends
• Human Resource Management
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)
• Claims Management
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)
• Customer Relationship Management (CRM)
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)
• Operational/Administrative Management
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)
• Care Management
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)
• Provider Management
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)
• Other Payer Services
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)

6. Global Healthcare BPO Market, By Provider Service, 2018-2030, (US$ Bn)

• Introduction
  • Market Share Analysis, 2022 and 2030 (%)
  • Y-o-Y Growth Analysis, 2018 - 2030
  • Segment Trends
• Patient Enrolment and Strategic Planning
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)
• Patient Care Service
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)
• Revenue Cycle Management
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)

7. Global Healthcare BPO Market, By Pharmaceutical Service, 2018-2030, (US$ Bn)

• Introduction
  • Market Share Analysis, 2022 and 2030 (%)
  • Y-o-Y Growth Analysis, 2018 - 2030
  • Segment Trends
• Research and Development
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)
• Manufacturing
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)
• Non-clinical Services
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)
• Supply Chain Management and Logistics
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)
• Sales and Marketing Services
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)
• Other Non-clinical Services
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, 2018-2030,(US$ Bn)

8. Global Healthcare BPO Market, By Geography, 2018-2030, (US$ Bn)

• Introduction
  • Market Share Analysis, 2022 and 2030 (%)
  • Y-o-Y Growth Analysis, 2018 - 2030
  • Segment Trends
• North America
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, By Payer Service, 2018-2030,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Provider Service, 2018-2030,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Pharmaceutical Service, 2018-2030,(US$ Bn)
• Europe
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, By Payer Service, 2018-2030,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Provider Service, 2018-2030,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Pharmaceutical Service, 2018-2030,(US$ Bn)
• Asia Pacific
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, By Payer Service, 2018-2030,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Provider Service, 2018-2030,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Pharmaceutical Service, 2018-2030,(US$ Bn)
• Latin America
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, By Payer Service, 2018-2030,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Provider Service, 2018-2030,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Pharmaceutical Service, 2018-2030,(US$ Bn)
• Middle East & Africa
  • Introduction
  • Market Size and Forecast, and Y-o-Y Growth, By Payer Service, 2018-2030,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Provider Service, 2018-2030,(US$ Bn)
  • Market Size and Forecast, and Y-o-Y Growth, By Pharmaceutical Service, 2018-2030,(US$ Bn)

9. Competitive Landscape

• Parexel International
  • Company Highlights
  • Product Portfolio
  • Key Developments
  • Financial Performance
  • Strategies
• IQVIA
  • Company Highlights
  • Product Portfolio
  • Key Developments
  • Financial Performance
  • Strategies
• IBM Corporation
  • Company Highlights
  • Product Portfolio
  • Key Developments
  • Financial Performance
  • Strategies
• Genpact Limited
  • Company Highlights
  • Product Portfolio
  • Key Developments
  • Financial Performance
  • Strategies
• Cognizant
  • Company Highlights
  • Product Portfolio
  • Key Developments
  • Financial Performance
  • Strategies
• Capgemini
  • Company Highlights
  • Product Portfolio
  • Key Developments
  • Financial Performance
  • Strategies
• Accenture
  • Company Highlights
  • Product Portfolio
  • Key Developments
  • Financial Performance
  • Strategies
• Sutherland Healthcare Solutions
  • Company Highlights
  • Product Portfolio
  • Key Developments
  • Financial Performance
  • Strategies
• GeBBs Healthcare Solutions
  • Company Highlights
  • Product Portfolio
  • Key Developments
  • Financial Performance
  • Strategies
• UnitedHealth Group Incorporated
  • Company Highlights
  • Product Portfolio
  • Key Developments
  • Financial Performance
  • Strategies
• Analyst Views

10. Section

• Research Methodology
• About us

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