인쇄 관리 소프트웨어 시장 규모는 2024년에 27억 5,000만 달러로 평가되었으며, 2024년부터 2031년까지 CAGR 25.1%로 성장하여 2031년에는 141억 9,000만 달러에 달할 것으로 예측됩니다.
인쇄 관리 소프트웨어는 조직 내 인쇄 업무를 감독하고 관리하기 위해 설계된 종합적인 솔루션입니다. 프린터 사용량을 모니터링하고, 인쇄 리소스에 대한 액세스를 제어하며, 인쇄 비용을 추적하고 절감할 수 있는 도구를 제공합니다. 이 소프트웨어는 다양한 인쇄 장비와 통합하여 효율적이고 안전한 문서 처리를 보장하고 보다 지속가능하고 비용 효율적인 인쇄 환경을 촉진합니다.
인쇄 관리 소프트웨어는 교육, 의료, 정부 기관, 기업 등 다양한 산업 분야에서 활용되고 있습니다.
인쇄 할당량 설정, 인쇄 정책 시행, 상세한 사용량 보고서 제공으로 인쇄 비용 관리를 지원합니다.
또한, 사용자 인증 및 인쇄 작업 추적을 통해 보안을 강화하여 기밀 문서에 대한 접근 및 인쇄가 허가된 담당자에게만 이루어지도록 합니다. 모바일 인쇄 및 클라우드 통합과 같은 기능은 유연한 원격 작업 환경을 더욱 지원합니다.
세계 인쇄 관리 소프트웨어 시장을 형성하는 주요 시장 역학은 다음과 같습니다:
환경적 지속가능성 : 환경에 미치는 영향과 지속가능성 목표에 대한 인식이 높아짐에 따라 기업들은 종이와 잉크 사용을 최소화하고, 재활용을 지원하며, 탄소 배출량을 줄이는 인쇄 관리 솔루션을 도입하고 있습니다. 미국 환경보호청(EPA)에 따르면, 2023년 현재, 평균적인 사무직 근로자는 매년 1만 장의 복사 용지를 사용합니다.
보안 및 컴플라이언스 : 인쇄 관리 소프트웨어의 강화된 보안 기능은 데이터 유출 및 기밀 정보에 대한 무단 액세스에 대한 우려를 해결하고, 규제 표준을 준수하며, 조직의 데이터를 보호합니다. 미국 보건복지부는 2023년 500명 이상의 개인에게 영향을 미친 298건의 의료 데이터 유출 사건을 보고했으며, 그 중 상당수는 부적절하게 보호되지 않은 인쇄된 문서와 관련이 있다고 보고했습니다.
클라우드 통합 및 모빌리티 : 클라우드 기반 솔루션으로의 전환과 모바일 워크포스 트렌드로 인해 원격 인쇄, 모바일 기기와의 호환성, 클라우드 서비스와의 원활한 통합을 지원하는 인쇄 관리 소프트웨어에 대한 수요가 증가하고 있습니다. 미국 노동 통계청은 코로나 바이러스 사태로 인해 2023년 기준 고용주의 27.6%가 재택근무를 하게 될 것이며, 이는 2019년의 22%에서 증가할 것이라고 보고했습니다.
효율성 및 생산성 : 기업은 인쇄 관리 소프트웨어를 사용하여 인쇄 프로세스를 간소화하고, 작업을 자동화하고, 더 나은 의사결정을 위한 상세한 사용량 분석을 제공함으로써 업무 효율성과 직원 생산성을 향상시키고자 합니다. 미국 노동 통계청의 추정에 따르면, 평균적인 직원은 인쇄 문제를 포함한 '문서 관련 문제'에 주당 13시간을 소비한다고 합니다.
주요 과제
통합 문제 : 인쇄 관리 소프트웨어를 기존 IT 인프라 및 다양한 프린터 모델과 통합하는 것은 복잡하고 시간이 많이 소요되는 작업이며, 원활한 운영을 보장하기 위해 전문적인 기술 전문 지식이 필요한 경우가 많습니다. ITI(Information Technology Industry Council)의 2023년 조사에 따르면, IT 전문가의 62%가 인쇄 관리 시스템을 포함한 새로운 소프트웨어 솔루션을 도입할 때 가장 큰 어려움으로 통합 문제를 꼽았습니다.
사용자 저항 : 기존 인쇄 관행에 익숙한 직원들은 새로운 시스템 도입에 저항할 수 있으며, 원활한 도입과 활용을 보장하기 위해 종합적인 교육 및 변경 관리 전략이 필요합니다. 미국 노동 통계국은 2023년, 직원의 27%가 지난 1년 동안 새로운 소프트웨어 및 컴퓨터 장비 사용에 대한 교육을 받았다고 보고했습니다.
데이터 프라이버시 우려 : 인쇄 관리 소프트웨어는 인쇄 작업의 세부 사항을 추적하고 저장하는 경우가 많기 때문에 데이터 프라이버시 및 기밀 정보에 대한 무단 액세스 가능성에 대한 우려가 있어 강력한 보안 조치가 필요합니다. 미국 연방거래위원회(FTC)는 2023년 140만 건의 개인정보 도용 관련 민원이 발생했으며, 그 중 9%가 서류 및 혜택 사기와 관련되어 있다고 보고했습니다.
네트워크 안정성에 대한 의존성 : 인쇄 관리 솔루션은 안정적이고 신뢰할 수 있는 네트워크 연결에 크게 의존하고 있습니다. 네트워크가 중단되면 인쇄 기능을 방해하고, 특히 대규모 조직의 경우 전체 생산성에 영향을 미칠 수 있습니다. Information Technology and Innovation Foundation(ITIF)의 2023년 조사에 따르면, 미국 기업의 42%가 지난 1년 동안 네트워크가 크게 중단된 경험이 있다고 합니다.
주요 동향
클라우드 기반 솔루션 : 확장성, 원격 액세스, 인프라 비용 절감을 제공하는 클라우드 기반 인쇄 관리 소프트웨어의 채택이 증가하고 있는 것은 중요한 추세입니다. 이러한 변화는 유연하고 이동성이 높은 업무 환경에 대한 수요 증가를 뒷받침하고 있습니다. 미국 국립표준기술연구소(NIST)는 2023년 정부 기관의 60%가 어떤 형태로든 클라우드 기반 서비스를 채택할 것이라고 보고했습니다.
고급 분석 및 AI 통합 : 인쇄 관리 소프트웨어에 고급 분석 및 인공지능을 통합하여 예측 유지보수를 강화하고, 인쇄 워크플로우를 최적화하며, 인쇄 패턴과 비용에 대한 심층적인 인사이트를 확보하여 효율성과 비용 절감을 촉진합니다. 예를 들어, 제록스는 2024년 4월, 새로운 지능형 워크플레이스 서비스 플랫폼에 고급 분석을 통합하여 인쇄 패턴과 비용에 대한 실시간 인사이트를 제공함으로써 고객의 인쇄 관련 비용을 최대 30%까지 절감할 수 있다고 발표했습니다.
지속가능성 이니셔티브 : 인쇄 관리 소프트웨어는 기업의 사회적 책임 목표와 규제 요건에 부합하는 종이 없는 인쇄, 환경 영향 추적, 재활용 프로그램 지원 등의 기능을 내장하고 있습니다. 미국 환경보호청(EPA)은 2023년, 평균적인 사무직 근로자가 매년 1만 장의 복사 용지를 사용한다고 보고했습니다.
Print Management Software Market size was valued at USD 2.75 Billion in 2024 and is projected to reach USD 14.19 Billion by 2031, growing at a CAGR of 25.1% from 2024 to 2031.
Print management software is a comprehensive solution designed to oversee and manage the printing tasks within an organization. It monitors printer usage, controls access to printing resources, and provides tools for tracking and reducing printing costs. By integrating with various printing devices, this software ensures efficient and secure document handling, promoting a more sustainable and cost-effective print environment.
Print management software is utilized across a wide range of industries, including education, healthcare, government, and corporate sectors.
It helps organizations control printing costs by setting print quotas, enforcing print policies, and providing detailed usage reports.
Additionally, it enhances security by implementing user authentication and tracking print jobs, ensuring that sensitive documents are only accessed and printed by authorized personnel. Features like mobile printing and cloud integration further support flexible and remote work environments.
The key market dynamics that are shaping the global print management software market include:
Environmental Sustainability: Increasing awareness of environmental impact and sustainability goals encourages companies to implement print management solutions that minimize paper and ink usage, support recycling initiatives, and reduce carbon footprints. According to the U.S. Environmental Protection Agency (EPA), as of 2023, the average office worker uses 10,000 sheets of copy paper each year.
Security and Compliance: Enhanced security features in print management software address concerns about data breaches and unauthorized access to sensitive information, ensuring compliance with regulatory standards and protecting organizational data. The U.S. Department of Health and Human Services reported 298 healthcare data breaches affecting 500 or more individuals in 2023, many of which involved improperly secured printed documents.
Cloud Integration and Mobility: The shift towards cloud-based solutions and mobile workforce trends drives demand for print management software that supports remote printing, mobile device compatibility, and seamless integration with cloud services. The U.S. Bureau of Labor Statistics reported that as of 2023, 27.6% of employed persons worked from home due to the coronavirus pandemic, up from 22% in 2019.
Efficiency and Productivity: Businesses seek to improve operational efficiency and employee productivity by using print management software to streamline printing processes, automate tasks, and provide detailed usage analytics for better decision-making. The U.S. Bureau of Labor Statistics estimates that the average employee spends 13 hours per week on "document-related challenges," including printing issues.
Key Challenges:
Integration Issues: Integrating print management software with existing IT infrastructure and diverse printer models can be complex and time-consuming, often requiring specialized technical expertise to ensure seamless operation. According to a 2023 survey by the Information Technology Industry Council (ITI), 62% of IT professionals cited integration issues as a major challenge when implementing new software solutions, including print management systems.
User Resistance: Employees accustomed to traditional printing practices may resist adopting new systems, necessitating comprehensive training and change management strategies to ensure smooth adoption and utilization. The U.S. Bureau of Labor Statistics reported in 2023 that 27% of employees received training related to new software or computer equipment usage in the past year.
Data Privacy Concerns: As print management software often tracks and stores print job details, there are concerns about data privacy and the potential for unauthorized access to sensitive information, necessitating robust security measures. The U.S. Federal Trade Commission reported 1.4 million identity theft complaints in 2023, with 9% related to document or benefits fraud.
Dependence on Network Stability: Print management solutions rely heavily on stable and reliable network connections; any network disruptions can hinder printing capabilities and affect overall productivity, especially in large organizations. According to a 2023 survey by the Information Technology and Innovation Foundation (ITIF), 42% of U.S. businesses experienced significant network disruptions in the past year.
Key Trends
Cloud-Based Solutions: The increasing adoption of cloud-based print management software is a significant trend, offering scalability, remote access, and reduced infrastructure costs. This shift supports the growing demand for flexible and mobile work environments. The National Institute of Standards and Technology (NIST) reported in 2023 that 60% of government agencies have adopted some form of cloud-based services.
Advanced Analytics and AI Integration: The integration of advanced analytics and artificial intelligence into print management software is enhancing predictive maintenance, optimizing print workflows, and providing deeper insights into printing patterns and costs, driving efficiency and cost savings. For instance, Xerox announced in April 2024 that its new Intelligent Workplace Services platform incorporates advanced analytics to provide real-time insights into printing patterns and costs, claiming to reduce print-related expenses by up to 30% for its clients.
Sustainability Initiatives: There is a strong trend towards sustainability, with print management software incorporating features that promote paperless practices, track environmental impact, and support recycling programs, aligning with corporate social responsibility goals and regulatory requirements. The U.S. Environmental Protection Agency (EPA) reported in 2023 that the average office worker uses 10,000 sheets of copy paper each year.
Here is a more detailed regional analysis of the global print management software market:
North America
North America, particularly the United States and Canada, holds a significant share of the print management software market. According to a 2023 report by the U.S. Department of Commerce, the print management software market in the U.S. was valued at USD 1.2 Billion in 2022 and is projected to reach USD 2.1 Billion by 2027, growing at a CAGR of 11.8%.
This dominance is driven by the region's strong focus on technological advancements, high adoption of digital solutions, and the presence of major market players. Gartner's 2023 Hype Cycle for Digital Workplace Infrastructure and Operations placed AI-enhanced print management in the "Slope of Enlightenment" phase, indicating growing adoption and proven benefits.
The demand for cost-effective and efficient printing solutions in various sectors, such as healthcare, education, and corporate offices, further propels the market. The Office of the National Coordinator for Health Information Technology reported in 2023 that 89% of hospitals use print management solutions to ensure HIPAA compliance, up from 76% in 2020.
Additionally, stringent data security regulations and the need for compliance contribute to the widespread adoption of print management software in this region. The Treasury Board of Canada Secretariat reported in 2023 that 85% of federal departments have implemented print management solutions as part of their digital transformation strategies.
Asia Pacific
The Asia Pacific region is experiencing rapid growth in the print management software market, driven by countries such as China, Japan, India, and Australia.
The rising adoption of digital technologies, expanding IT infrastructure, and growing awareness of cost-effective printing solutions are key factors contributing to market growth.
The region's large population and increasing number of small and medium-sized enterprises (SMEs) create a substantial demand for efficient print management systems.
Additionally, the push for digitalization and smart office solutions in developing economies is further enhancing market dynamics.
The Global Print Management Software Market is Segmented on the basis of Deployment, Enterprise Size, End-User Industry, And Geography.
On-premise
Cloud-based
Based on Deployment, the Global Print Management Software Market is bifurcated into On-premise, Cloud-based. In the print management software market, on-premise solutions are currently dominating due to their established presence in enterprises with existing infrastructure and the need for enhanced control over security and customization. However, cloud-based solutions are the rapidly growing segment, driven by their scalability, ease of implementation, and lower upfront costs. Cloud-based print management offers businesses flexibility and remote access, making it increasingly attractive for organizations seeking modern, cost-effective solutions to manage their print operations efficiently.
Small and medium-sized enterprises (SMEs)
Large Enterprises
Based on Enterprise Size, the Global Print Management Software Market is bifurcated into Small and medium-sized Enterprises (SMEs) and Large enterprises. In the print management software market, large enterprises are the dominating segment due to their extensive printing needs, complex workflows, and significant investment in technology to optimize print operations and reduce costs. However, Small and Medium-sized Enterprises (SMEs) are the rapidly growing segment, driven by increasing awareness of the benefits of print management solutions in enhancing efficiency and controlling expenses. SMEs are adopting these solutions more rapidly as they seek cost-effective ways to manage print resources and streamline operations.
Healthcare
Education
Government
Finance
Manufacturing
Based on End-User Industry, the Global Print Management Software Market is bifurcated into Healthcare, Education, Government, Finance, and Manufacturing. In the print management software market, the healthcare sector is the dominating segment, as healthcare facilities require efficient and secure management of sensitive documents, patient records, and compliance-related printing. However, the education sector is the rapidly growing segment, driven by increasing digitalization in schools and universities, which requires robust print management solutions to handle large volumes of educational materials, administrative documents, and student records efficiently. The demand for cost-effective and scalable print solutions in educational institutions is fueling this segment's expansion.
North America
Europe
Asia Pacific
Rest of the World
Based on Geography, the Global Print Management Software Market is classified into North America, Europe, Asia Pacific, and the Rest of the World. In the print management software market, North America is the dominating region owing to its advanced technological infrastructure, high adoption rates of print management solutions, and a strong focus on optimizing operational efficiency and reducing costs. However, the Asia Pacific region is experiencing rapid growth, fueled by increasing industrialization, expanding business operations, and a rising need for effective print management solutions to handle large-scale print environments. This growth is supported by the region's evolving IT landscape and growing awareness of cost and resource management benefits.
The "Global Print Management Software Market" study report will provide valuable insight with an emphasis on the global market. The major players in the market are Xerox Corporation, HP, Inc., Canon, Inc., Ricoh, Brother International Corporation, and Kyocera.
Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight into the financial statements of all the major players, along with its product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.