세계의 음성 트래픽 검증 시장 보고서(2025년)
Voice Traffic Verification Global Market Report 2025
상품코드 : 1888522
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 250 Pages
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한글목차

세계의 음성 트래픽 검증 시장 규모는 최근 급속히 확대되고 있습니다. 2024년 15억 3,000만 달러에서 2025년에는 18억 1,000만 달러에 달하고, CAGR 18.7%로 성장이 전망되고 있습니다. 지난 몇 년간의 성장은 통신 사기 증가, AI를 활용한 솔루션 도입 확대, 안전한 통화 인증 수요 증가, 컨택 센터 업무 확대, 규제 준수 요구 사항 강화로 인한 것입니다.

음성 트래픽 검증 시장 규모는 향후 수년간 급속한 성장이 예상됩니다. 2029년까지 35억 5,000만 달러에 달하고, CAGR은 18.3%가 될 전망입니다. 예측 기간 동안 성장 요인으로는 디지털 연결성 확대, 음성 사기 우려 증가, 사이버 보안에 대한 기업 투자 증가, 클라우드 기반 통신 플랫폼 확대, 딥 페이크 위협에 대한 인식 향상 등이 있습니다. 예측 기간의 주요 동향에는 음성 생체 인증 기술의 진보, AI 구동형 사기 감지의 혁신, 클라우드 기반 음성 검증 솔루션의 개발, 딥 페이크 감지 기술의 진전, 실시간 통화 감시 및 분석 기술의 혁신 등이 포함됩니다.

통신 사기에 대한 우려 증가는 음성 트래픽 검증 시장의 성장을 이끌 것으로 예측됩니다. 통신 사기란, 통신 사업자나 고객을 속이는 부정한 수법을 이용해, 금전, 데이터, 자원을 절취할 목적으로, 통신 서비스, 네트워크, 기기를 불법 또는 무허가로 사용하는 행위를 가리킵니다. 통신 사기 증가는 첨단 디지털 기술의 보급으로 복잡한 네트워크와 통신 경로가 구축되어 사기꾼이 시스템의 취약성을 악용하고 기존의 검출 기법을 회피하기 쉬워지고 있다는 요인입니다. 음성 트래픽 검증은 통화의 발신자를 인증하고, 통화 패턴을 분석하고, 의심스러운 트래픽이나 악의적인 트래픽을 감지하여 전체 통신 네트워크에서 안전하고 합법적인 통신을 보장하며, 통신 사기 방지에 기여합니다. 예를 들어 프랑스에 본사를 둔 전문기관인 통신사기대책협회(CFCA)에 따르면 2023년 11월 시점에서 전 세계 통신사기로 인한 손실액은 약 389억 5,000만 달러(전년대비 12% 증가)에 이르며 이는 통신 총 수익의 2.5%에 해당합니다. 내역에서는 서비스 및 장비의 무단 이용이 모든 사례의 51%를 차지하고 계정 운영과 관련된 사기 기법이 상위 42%를 차지합니다. 따라서 통신 사기에 대한 우려가 높아짐에 따라 음성 트래픽 검증 시장의 성장이 촉진되고 있습니다.

음성 트래픽 검증 시장의 주요 기업은 사기 방지 강화, 고객 신뢰 향상 및 재무 손실 감소를 목적으로 인바운드 음성 보안 시스템과 같은 첨단 솔루션 개발에 주력하고 있습니다. 인바운드 음성 보안 시스템은 조직의 컨택 센터 및 통신 네트워크로 들어오는 음성 통화를 모니터링, 인증 및 보호하는 기술 및 솔루션을 의미합니다. 예를 들어 2025년 9월에는 미국에 본사를 둔 다국적 기업인 Transaction Network Services Inc.가 음성 사기의 위협 증가에 대항하는 기업용 솔루션으로 'Inbound Contact Center Voice Security Solutions'을 발표했습니다. 이 첨단 솔루션은 실시간 분석, 인공지능 구동 사기 감지 및 통화 검증 기술을 통해 통화 보호를 강화합니다. 이를 통해 기업 및 컨택 센터는 상담원에게 도달하기 전에 의심스러운 통화를 식별하고 차단할 수 있으므로 데이터 침해 및 사기 위험을 줄일 수 있습니다. 이 시스템은 다층 보안 검사와 실시간 위험 점수를 통합하여 합법적 인 고객에게 번거로운 절차를 추가하지 않고 원활한 부정 방지를 실현합니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향과 전략

제4장 시장 : 금리, 인플레이션, 지정학, 무역전쟁과 관세, 그리고 코로나 및 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석과 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별/국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도와 기업 프로파일

제31장 기타 주요 기업 및 혁신 기업

제32장 세계 시장 경쟁 벤치마킹과 대시보드

제33장 주요 인수합병(M&A)

제34장 최근 시장 동향

제35장 시장의 잠재력이 높은 국가, 부문, 전략

제36장 부록

JHS
영문 목차

영문목차

Voice traffic verification refers to the process of monitoring, analyzing, and validating voice communication traffic across telecom networks to ensure authenticity, quality, and compliance. It helps detect and prevent fraudulent activities such as call spoofing or bypass fraud, ensuring accurate billing and secure communication. The process leverages advanced analytics, AI, and real-time monitoring tools to verify the legitimacy of calls and maintain network integrity.

The key components of voice traffic verification are solutions and services. Solutions refer to the tools, platforms, and software that telecom operators use to monitor, validate, and secure voice call traffic, ensuring accurate billing, preventing fraud, and maintaining call quality and network integrity. They can be deployed on-premises or in cloud-based environments and serve organizations of varying sizes, including small and medium enterprises as well as large enterprises. Voice traffic verification finds applications in fraud detection, call authentication, revenue assurance, and compliance management, serving end users such as telecom operators, enterprises, and contact centers.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The rapid escalation of U.S. tariffs and the resulting trade tensions in spring 2025 are significantly impacting the information technology sector, particularly in hardware manufacturing, data infrastructure, and software deployment. Higher duties on imported semiconductors, circuit boards, and networking equipment have raised production and operational costs for tech firms, cloud service providers, and data centers. Companies relying on globally sourced components for laptops, servers, and consumer electronics are facing longer lead times and increased pricing pressures. In parallel, tariffs on specialized software tools and retaliatory measures from key international markets have disrupted global IT supply chains and reduced overseas demand for U.S.-developed technologies. To navigate these challenges, the sector is accelerating investments in domestic chip fabrication, diversifying supplier bases, and adopting AI-driven automation to enhance operational resilience and cost efficiency.

The voice traffic verification market research report is one of a series of new reports from The Business Research Company that provides voice traffic verification market statistics, including voice traffic verification industry global market size, regional shares, competitors with a voice traffic verification market share, detailed voice traffic verification market segments, market trends and opportunities, and any further data you may need to thrive in the voice traffic verification industry. This voice traffic verification market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The voice traffic verification market size has grown rapidly in recent years. It will grow from $1.53 billion in 2024 to $1.81 billion in 2025 at a compound annual growth rate (CAGR) of 18.7%. The growth during the historic period can be attributed to increasing telecom fraud, rising adoption of AI-powered solutions, growing demand for secure call authentication, expansion of contact center operations, and increasing regulatory compliance requirements.

The voice traffic verification market size is expected to see rapid growth in the next few years. It will grow to $3.55 billion in 2029 at a compound annual growth rate (CAGR) of 18.3%. The growth during the forecast period can be attributed to increasing digital connectivity, rising concerns over voice fraud, growing enterprise investments in cybersecurity, expansion of cloud-based communication platforms, and increasing awareness of deepfake threats. Key trends in the forecast period include advancements in voice biometric authentication, innovations in AI-driven fraud detection, developments in cloud-based voice verification solutions, progress in deepfake detection, and innovations in real-time call monitoring and analytics.

The increasing concerns over telecom fraud are expected to drive the growth of the voice traffic verification market. Telecom fraud refers to the illegal or unauthorized use of telecommunication services, networks, or equipment to steal money, data, or resources through deceptive practices that exploit telecom operators and customers. The rise in telecom fraud is driven by the growing use of advanced digital technologies, which create complex networks and communication channels, making it easier for fraudsters to exploit system vulnerabilities and bypass traditional detection methods. Voice traffic verification helps prevent telecom fraud by authenticating call origins, analyzing call patterns, and detecting suspicious or unauthorized traffic to ensure secure and legitimate communication across telecom networks. For example, in November 2023, according to the Communications Fraud Control Association, a France-based professional organization, worldwide telecom fraud losses increased 12% year-over-year to approximately $38.95 billion, or 2.5% of total telecom revenues, with service and equipment abuse accounting for 51% of cases and 42% of top fraud methods linked to account manipulation. Therefore, the increasing concerns over telecom fraud are driving the growth of the voice traffic verification market.

Key companies in the voice traffic verification market are focusing on developing advanced solutions, such as inbound voice security systems, to enhance fraud protection, increase customer trust, and reduce financial losses. Inbound voice security systems are technologies and solutions that monitor, authenticate, and protect incoming voice calls to an organization's contact centers or communication networks. For instance, in September 2025, Transaction Network Services Inc., a US-based multinational company, launched its Inbound Contact Center Voice Security Solutions to help businesses combat the growing threat of voice fraud. This advanced solution strengthens call protection through real-time analytics, AI-driven fraud detection, and call validation technologies. It enables enterprises and contact centers to identify and block suspicious calls before they reach agents, reducing risks of data breaches and scams. The system includes multi-layered security checks and real-time risk scoring, ensuring seamless fraud prevention without introducing intrusive steps for legitimate customers.

In May 2025, Hinduja Global Solutions Limited, an India-based business process management company, partnered with ValidSoft Limited. Through this partnership, Hinduja Global Solutions aims to leverage ValidSoft's advanced voice authentication and fraud prevention technologies to enhance the security, efficiency, and reliability of its customer engagement and contact center solutions. ValidSoft Limited is a US-based software company that provides voice traffic verification solutions.

Major players in the voice traffic verification market are Google LLC, Sinch AB, NICE Ltd., AT&T Inc., Ribbon Communications Operating Company Inc., Bandwidth Inc., Enghouse Systems Limited, Truecaller AB, Twilio Inc., Infobip Ltd., SonicWall Inc., First Orion Corporation, Pindrop Security Inc., SecureLogix Corporation, Phonexia s.r.o., AB Handshake Corporation, TransNexus Inc., YouMail Inc., Auraya Inc., and Voxmind Ltd.

North America was the largest region in the voice traffic verification market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in voice traffic verification report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the voice traffic verification market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The voice traffic verification market includes revenues earned by entities through network monitoring, call analytics, revenue assurance, compliance management, reporting and auditing, and risk assessment services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Voice Traffic Verification Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on voice traffic verification market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for voice traffic verification ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The voice traffic verification market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

Scope

Table of Contents

1. Executive Summary

2. Voice Traffic Verification Market Characteristics

3. Voice Traffic Verification Market Trends And Strategies

4. Voice Traffic Verification Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

5. Global Voice Traffic Verification Growth Analysis And Strategic Analysis Framework

6. Voice Traffic Verification Market Segmentation

7. Voice Traffic Verification Market Regional And Country Analysis

8. Asia-Pacific Voice Traffic Verification Market

9. China Voice Traffic Verification Market

10. India Voice Traffic Verification Market

11. Japan Voice Traffic Verification Market

12. Australia Voice Traffic Verification Market

13. Indonesia Voice Traffic Verification Market

14. South Korea Voice Traffic Verification Market

15. Western Europe Voice Traffic Verification Market

16. UK Voice Traffic Verification Market

17. Germany Voice Traffic Verification Market

18. France Voice Traffic Verification Market

19. Italy Voice Traffic Verification Market

20. Spain Voice Traffic Verification Market

21. Eastern Europe Voice Traffic Verification Market

22. Russia Voice Traffic Verification Market

23. North America Voice Traffic Verification Market

24. USA Voice Traffic Verification Market

25. Canada Voice Traffic Verification Market

26. South America Voice Traffic Verification Market

27. Brazil Voice Traffic Verification Market

28. Middle East Voice Traffic Verification Market

29. Africa Voice Traffic Verification Market

30. Voice Traffic Verification Market Competitive Landscape And Company Profiles

31. Voice Traffic Verification Market Other Major And Innovative Companies

32. Global Voice Traffic Verification Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Voice Traffic Verification Market

34. Recent Developments In The Voice Traffic Verification Market

35. Voice Traffic Verification Market High Potential Countries, Segments and Strategies

36. Appendix

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