세계의 매니지드 서비스 제공업체 시장 보고서(2025년)
Managed Service Providers Global Market Report 2025
상품코드 : 1888330
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 250 Pages
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한글목차

매니지드 서비스 제공업체 시장 규모는 최근 급격히 확대되고 있습니다. 2024년 3,376억 달러로 평가되었고, 2025년에는 4,067억 4,000만 달러에 달할 것으로 추정되며, CAGR 20.5%로 성장이 전망되고 있습니다. 이러한 성장은 IT 인프라의 복잡성, 비용 효율적인 IT 관리에 대한 수요 증가, 클라우드 컴퓨팅의 급속한 보급, 사이버 보안 위협 증가, 원격 근무 환경 확대, 지속적인 시스템 모니터링 및 유지 보수 필요성, 데이터 중심 비즈니스 운영 보급 등의 요인으로 인한 것입니다.

매니지드 서비스 제공업체 시장 규모는 향후 수년간 급격한 성장이 예상됩니다. 2029년에는 8,468억 7,000만 달러에 달할 것으로 예측되며, CAGR 20.1%로 성장할 전망입니다. 예측 기간 동안 성장요인으로는 IT 운영에서 인공지능(AI) 및 자동화 채택 확대, 클라우드 네이티브 및 하이브리드 인프라 관리 수요 증가, 사이버 보안 및 컴플라이언스 서비스에 대한 주목 고조, 원격 분산형 워크 모델 확장, 데이터 분석 및 사물 인터넷(IoT) 통합 요구 급증, 관리형 DevOps 및 애플리케이션 서비스에 대한 의존도 상승, 구독형 IT 소비 모델로의 마이그레이션 등이 있습니다. 예측 기간 주요 동향으로는 인공지능에 의한 서비스 자동화의 진전, 문제의 사전 해결을 위한 예측 분석의 통합, 클라우드 네이티브 및 엣지 컴퓨팅 기술의 채용, 강화된 원격 감시 및 관리 기능, 통합 서비스 관리 플랫폼의 도입 등을 들 수 있습니다.

지속적인 보안 모니터링 및 위험 완화에 대한 필요성이 증가함에 따라 증가하는 사이버 위협이 시장 성장을 가속하고 있습니다. 사이버 위협의 만연이 앞으로 매니지드 서비스 제공업체 시장의 확대를 견인할 것으로 예측됩니다. 사이버 위협에는 디지털 시스템 네트워크 장치를 대상으로 하는 랜섬웨어, 피싱, 데이터 침해 등의 악의적인 활동이 포함되어 재무적, 업무적, 평판상의 손해를 초래합니다. 사이버 위협 증가는 비즈니스의 디지털화 진전과 상호 연결 시스템에 대한 의존도 증가와 관련이 있습니다. 매니지드 서비스 제공업체는 실시간으로 보안 위협을 지속적으로 모니터링, 감지 및 대응하여 이러한 위험 완화를 지원합니다. 예를 들어 호주 정부 기관인 호주 사이버 보안 센터(ACSC)에 따르면 2024년 11월 현재 ASD가 운영하는 호주 사이버 보안 핫라인은 2023-24회계 연도에 3만 6,700건 이상의 신고를 받았으며 전년도 대비 12% 증가했습니다. 또한 ASD는 동기화 기간 동안 1,100건 이상의 사이버 보안 사고에 대응했습니다. 따라서 사이버 위협의 빈도 증가는 매니지드 서비스 제공업체 시장의 성장을 이끌고 있습니다.

인공지능(AI) 기반 통합 플랫폼의 도입으로 매니지드 서비스의 효율성이 향상되었습니다. 매니지드 서비스 제공업체 시장에서 사업을 전개하는 주요 기업은 다중 클라이언트 환경에서의 서비스 자동화, 사이버 보안, 운영 효율성 향상을 도모하기 위해 통합형, AI 구동, 클라우드 네이티브 플랫폼 개발에 주력하고 있습니다. 통합형 AI 구동 플랫폼은 다양한 IT 운영을 단일 시스템에 통합하여 인공지능을 활용하여 워크플로우 자동화, 효율성 향상, 보다 스마트한 관리를 실현합니다. 예를 들어, 2025년 6월에는 미국 IT 관리 소프트웨어 기업 ManageEngine이 관리 서비스 제공업체의 효율성과 확장성을 높이는 통합 플랫폼인 MSP Central을 발표했습니다. 이 솔루션은 서비스 제공, 장치 관리, 위협 방어, 인프라 모니터링을 단일 인공지능 구동 인터페이스에 통합합니다. 모듈형 클라우드 네이티브 아키텍처로 구축되어 멀티 테넌트 지원, 역할 기반 액세스 제어, Zoho 및 타사 도구와의 연동을 지원합니다. 주요 기능에는 원격 모니터링 및 관리, 전문 서비스 자동화, 고급 서버 모니터링 및 엔드포인트 보안이 포함됩니다. MSP Central은 운영 복잡성을 줄이고, 엔지니어의 생산성을 향상시키며, 툴의 단편화를 최소화하면서 매니지드 서비스 제공업체가 안전하고 효율적인 IT 서비스를 제공할 수 있도록 지원합니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향 및 전략

제4장 시장 : 금리, 인플레이션, 지정학, 무역전쟁 및 관세, 그리고 코로나 및 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석 및 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별 및 국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도 및 기업 프로파일

제31장 기타 주요 기업 및 혁신 기업

제32장 세계 시장 경쟁 벤치마킹 및 대시보드

제33장 주요 인수합병(M&A)

제34장 최근 시장 동향

제35장 시장의 잠재력이 높은 국가, 부문 및 전략

제36장 부록

AJY
영문 목차

영문목차

Managed service providers are companies that deliver continuous IT management and support services for businesses. They remotely oversee and maintain systems, networks, and applications to ensure smooth operations, strengthen security, and reduce overall IT expenses through a subscription based model.

The primary types of service providers in managed service providers include managed network service providers, managed security service providers, managed cloud service providers, and managed IT service providers. Managed network service providers are firms that offer outsourced management of enterprise communication networks, including design, deployment, and ongoing monitoring. These services are deployed through on premises and cloud models. They cater to organizations of various sizes, including small and medium sized enterprises and large enterprises, and are widely adopted across sectors such as banking, financial services and insurance (BFSI), healthcare, information technology (IT) and telecommunications, retail, manufacturing, government, and others.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The rapid escalation of U.S. tariffs and the resulting trade tensions in spring 2025 are significantly impacting the information technology sector, particularly in hardware manufacturing, data infrastructure, and software deployment. Higher duties on imported semiconductors, circuit boards, and networking equipment have raised production and operational costs for tech firms, cloud service providers, and data centers. Companies relying on globally sourced components for laptops, servers, and consumer electronics are facing longer lead times and increased pricing pressures. In parallel, tariffs on specialized software tools and retaliatory measures from key international markets have disrupted global IT supply chains and reduced overseas demand for U.S.-developed technologies. To navigate these challenges, the sector is accelerating investments in domestic chip fabrication, diversifying supplier bases, and adopting AI-driven automation to enhance operational resilience and cost efficiency.

The managed service providers market research report is one of a series of new reports from The Business Research Company that provides managed service providers market statistics, including the managed service providers industry global market size, regional shares, competitors with the managed service providers market share, detailed managed service providers market segments, market trends, and opportunities, and any further data you may need to thrive in the managed service providers industry. This managed service providers market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The managed service providers market size has grown exponentially in recent years. It will grow from $337.60 billion in 2024 to $406.74 billion in 2025 at a compound annual growth rate (CAGR) of 20.5%. The growth during the historic period can be attributed to the growing complexity of IT infrastructures, the increasing demand for cost effective IT management, the rapid adoption of cloud computing, the rising cybersecurity threats, the expansion of remote work environments, the need for continuous system monitoring and maintenance, and the proliferation of data driven business operations.

The managed service providers market size is expected to see exponential growth in the next few years. It will grow to $846.87 billion in 2029 at a compound annual growth rate (CAGR) of 20.1%. The growth during the forecast period can be attributed to the growing adoption of artificial intelligence and automation in IT operations, the increasing demand for cloud native and hybrid infrastructure management, the rising focus on cybersecurity and compliance services, the expansion of remote and distributed work models, the surge in data analytics and Internet of Things integration needs, the growing reliance on managed DevOps and application services, and the shift toward subscription based IT consumption models. Key trends in the forecast period include advancements in artificial intelligence driven service automation, the integration of predictive analytics for proactive issue resolution, the adoption of cloud native and edge computing technologies, enhanced remote monitoring and management capabilities, and the implementation of unified service management platforms.

The increasing cyber threats are fueling the growth of the market due to the rising need for continuous security monitoring and risk mitigation. The growing prevalence of cyber threats is expected to drive the expansion of the managed service providers market going forward. Cyber threats include malicious activities such as ransomware, phishing, and data breaches that target digital systems, networks, or devices, resulting in financial, operational, and reputational harm. The rise in cyber threats is linked to the increasing digitalization of businesses and the growing reliance on interconnected systems. Managed service providers help mitigate these risks by continuously monitoring, detecting, and responding to security threats in real time. For instance, in November 2024, according to the Australian Cyber Security Centre, an Australia based government agency, the Australian Cybersecurity Hotline operated by ASD received more than 36,700 calls in the financial year 2023-24, marking a 12 percent increase compared to the previous year, while ASD handled over 1,100 cybersecurity incidents during the same period. Therefore, the growing frequency of cyber threats is driving the growth of the managed service providers market.

The integration of artificial intelligence driven unified platforms is enhancing managed service efficiency. Key companies operating in the managed service providers market are focusing on developing unified, artificial intelligence driven, and cloud native platforms to improve service automation, cybersecurity, and operational efficiency across multi client environments. A unified artificial intelligence driven platform combines various IT operations into one system and uses artificial intelligence to automate workflows, increase efficiency, and enable smarter management. For instance, in June 2025, ManageEngine, a US based IT management software company, launched MSP Central, a unified platform designed to enhance the efficiency and scalability of managed service providers. The solution integrates service delivery, device management, threat protection, and infrastructure monitoring within a single artificial intelligence driven interface. Built with a modular, cloud native architecture, it supports multi tenancy, role based access, and integration with Zoho and third party tools. Key features include remote monitoring and management, professional services automation, advanced server monitoring, and endpoint security. MSP Central aims to reduce operational complexity, improve technician productivity, and help managed service providers deliver secure and streamlined IT services while minimizing tool fragmentation.

In August 2025, Kinly, a Netherlands based information technology services and consulting company, merged with Yorktel for an undisclosed amount. Through this merger, Kinly aims to expand its global presence, strengthen its managed services portfolio, and enhance its audio visual and workplace collaboration capabilities. Yorktel is a US based information technology service management company specializing in providing audio visual systems integration and managed services.

Major players in the managed service providers market are Accenture plc, International Business Machines Corporation (IBM), NTT DATA Corporation, Fujitsu Limited, Capgemini SE, CDW Corporation, Cognizant Technology Solutions Corporation, Infosys Limited, SHI International Corp., DXC Technology Company, HCL Technologies Limited, Wipro Limited, Insight Enterprises Inc., Tech Mahindra Limited, Presidio Inc., Logicalis Group Limited, Atos SE, Rackspace Technology Inc., CompuCom SystemsInc., Softchoice Corporation.

North America was the largest region in the managed service providers market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in managed service providers report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the managed service providers market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The managed service providers market includes revenues earned by entities by providing services such as IT infrastructure management, cloud operations, cybersecurity, monitoring, and data backup. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Managed Service Providers Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on managed service providers market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for managed service providers ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The managed service providers market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

Scope

Table of Contents

1. Executive Summary

2. Managed Service Providers Market Characteristics

3. Managed Service Providers Market Trends And Strategies

4. Managed Service Providers Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

5. Global Managed Service Providers Growth Analysis And Strategic Analysis Framework

6. Managed Service Providers Market Segmentation

7. Managed Service Providers Market Regional And Country Analysis

8. Asia-Pacific Managed Service Providers Market

9. China Managed Service Providers Market

10. India Managed Service Providers Market

11. Japan Managed Service Providers Market

12. Australia Managed Service Providers Market

13. Indonesia Managed Service Providers Market

14. South Korea Managed Service Providers Market

15. Western Europe Managed Service Providers Market

16. UK Managed Service Providers Market

17. Germany Managed Service Providers Market

18. France Managed Service Providers Market

19. Italy Managed Service Providers Market

20. Spain Managed Service Providers Market

21. Eastern Europe Managed Service Providers Market

22. Russia Managed Service Providers Market

23. North America Managed Service Providers Market

24. USA Managed Service Providers Market

25. Canada Managed Service Providers Market

26. South America Managed Service Providers Market

27. Brazil Managed Service Providers Market

28. Middle East Managed Service Providers Market

29. Africa Managed Service Providers Market

30. Managed Service Providers Market Competitive Landscape And Company Profiles

31. Managed Service Providers Market Other Major And Innovative Companies

32. Global Managed Service Providers Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Managed Service Providers Market

34. Recent Developments In The Managed Service Providers Market

35. Managed Service Providers Market High Potential Countries, Segments and Strategies

36. Appendix

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