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세계의 환자용 셀프서비스 키오스크 시장 보고서(2025년)
Patient Self-Service Kiosk Global Market Report 2025
상품코드 : 1825496
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 250 Pages
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한글목차

환자용 셀프서비스 키오스크 시장의 규모는 향후 수년간 급성장할 것으로 전망됩니다. 2029년에는 CAGR 13.2%로 24억 6,000만 달러로 성장할 전망입니다. 예측기간의 성장은 원격의료와 원격 환자 모니터링의 확대, 상호운용성과 데이터 교환, 집단 건강 관리의 중시, 개인화 헬스케어 서비스 수요에 기인할 것으로 예상됩니다. 예측기간의 주요 동향으로는 AI와 머신러닝 확대, 증강현실(AR)과 가상현실(VR)의 통합, 의료용 사물인터넷(IoMT) 연결, 데이터 보안 및 상호운용성을 위한 블록체인, 5G 연결, 엣지 컴퓨팅 등이 있습니다.

향후 5년간의 예측 성장률 13.2%는 이 시장의 과거 예측에서 0.5% 소폭 감소한 수치입니다. 이러한 성장세 둔화는 주로 미국과 다른 국가 간의 관세의 영향 때문입니다. 관세 장벽은 한국과 대만에서 조달하는 터치리스 체크인 키오스크의 비용을 상승시켜 업무 효율성을 저하시키고 프런트 데스크 지출을 증가시킴으로써 미국을 방해할 것으로 예측됩니다. 또한 상호관세와 무역의 긴장과 한계 증가로 인한 세계 경제와 무역에 대한 악영향으로 인해 그 영향이 더욱 광범위해질 것으로 예상됩니다.

원격의료의 확대가 환자용 셀프서비스 키오스크 시장의 성장을 견인할 것으로 예측됩니다. 원격의료는 통신 기술을 이용하여 원격지에서 건강 관리 서비스를 제공하는 것입니다. 헬스케어 접근성 향상, 편의성 향상, 서비스 부족 지역에의 도달 가능성으로 중요성이 급증하고 있습니다. 환자용 셀프서비스 키오스크는 헬스케어 리소스에 대한 편리한 액세스를 제공하고 개인이 원격으로 자신의 건강을 관리할 수 있게 함으로써 이 패러다임 이동에 중요한 역할을 하고 있어 헬스케어 제공에 대한 보다 환자 중심의 접근을 촉진하고 있습니다. 예를 들어, 로크헬스가 2023년 2월에 실시한 조사에서는 원격의료 도입이 현저하게 증가하고 있는 것으로 밝혀졌고, 응답자의 80%가 원격의료에 의한 케어를 이용한 적이 있으며, 2021년의 72%에서 증가하였습니다. 이러한 추세는 환자용 셀프서비스 키오스크 시장을 전진시키는 데 있어 원격의료가 중요성을 증가시키고 있다는 점을 강조합니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향과 전략

제4장 시장 : 금리, 인플레이션, 지정학, 무역전쟁과 관세, 그리고 코로나 및 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석과 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별/국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도와 기업 프로파일

제31장 기타 주요 기업 및 혁신 기업

제32장 세계 시장 경쟁 벤치마킹과 대시보드

제33장 주요 인수합병(M&A)

제34장 최근 시장 동향

제35장 시장의 잠재력이 높은 국가, 부문, 전략

제36장 부록

CSM
영문 목차

영문목차

A patient self-service kiosk is a user-friendly solution deployed in healthcare facilities to streamline administrative processes and improve the overall patient experience. These kiosks typically feature a touch-screen interface and offer various functionalities tailored to meet the needs of patients.

The primary product types of patient self-service kiosks include freestanding, wall-mounted, countertop, and mobile kiosks. Freestanding kiosks are standalone terminals placed in public spaces, providing functions such as information dissemination, transactions, and interactive experiences to enhance accessibility and convenience for users. These kiosks comprise several components including data entry, touchscreens, barcode readers (QR, 1D, and 2D), keyboards, trackballs, electronic number pads, audio speakers, electronic signature pads, printers, point-of-sales (POS) systems, and others. They are utilized for various purposes such as self-check-in, floor mapping, prescription order refilling and updating, co-payment collection, and hospital news dissemination. Patient self-service kiosks find applications in hospitals, laboratories, specialty clinics, and pharmaceutical stores.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the resulting trade tensions in spring 2025 are having a significant impact on the healthcare sector, especially in the supply of essential medical devices, diagnostic equipment, and pharmaceuticals. Hospitals and healthcare providers are grappling with higher costs for imported surgical tools, imaging systems, and consumables like syringes and catheters, many of which have limited domestic substitutes. These escalating expenses are putting pressure on healthcare budgets, prompting some providers to delay equipment upgrades or pass increased costs on to patients. Furthermore, tariffs on raw materials and components are disrupting the manufacturing of vital drugs and devices, leading to supply chain delays. In response, the industry is adopting diversified sourcing strategies, expanding local production where feasible, and pushing for tariff exemptions on critical medical products.

The patient self-service kiosk research report is one of a series of new reports from The Business Research Company that provides patient self-service kiosk market statistics, including the patient self-service kiosk industry's global market size, regional shares, competitors with a patient self-service kiosk market share, detailed patient self-service kiosk market segments, market trends and opportunities, and any further data you may need to thrive in the patient self-service kiosk industry. This patient self-service kiosk market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The patient self-service kiosk market size has grown rapidly in recent years. It will grow from $1.26 billion in 2024 to $1.5 billion in 2025 at a compound annual growth rate (CAGR) of 19.3%. The growth in the historic period can be attributed to regulatory compliance requirements, rising healthcare costs, patient-centric care initiatives, increasing patient volume, and demand for contactless solutions.

The patient self-service kiosk market size is expected to see rapid growth in the next few years. It will grow to $2.46 billion in 2029 at a compound annual growth rate (CAGR) of 13.2%. The growth in the forecast period can be attributed to the expansion of telehealth and remote patient monitoring, interoperability and data exchange, emphasis on population health management, and demand for personalized healthcare services. Major trends in the forecast period include the expansion of AI and machine learning, augmented reality (AR) and virtual reality (VR) integration, internet of medical things (IoMT) connectivity, blockchain for data security and interoperability, 5G connectivity and edge computing.

The forecast of 13.2% growth over the next five years reflects a modest reduction of 0.5% from the previous estimate for this market. This reduction is primarily due to the impact of tariffs between the US and other countries. Tariff barriers are expected to hamper the U.S. by increasing the cost of touchless check-in kiosks sourced from South Korea and Taiwan, thereby reducing operational efficiency and elevating front-desk expenditures. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The expansion of telehealth medicine is anticipated to drive growth in the patient self-service kiosk market. Telehealth medicine involves delivering healthcare services remotely using telecommunications technology. Its significance has surged due to improved healthcare access, enhanced convenience, and the ability to reach underserved populations. Patient self-service kiosks play a crucial role in this paradigm shift by offering convenient access to healthcare resources and empowering individuals to manage their health remotely, thereby promoting a more patient-centered approach to healthcare delivery. For example, a survey conducted by Rock Health in February 2023 revealed a notable increase in telemedicine adoption, with 80% of respondents having accessed care via telemedicine, up from 72% in 2021. This trend underscores the growing importance of telehealth medicine in driving the patient self-service kiosk market forward.

Key players in the patient self-service kiosk market are concentrating on leveraging advanced technological solutions such as retinal imaging kiosk technology to gain a competitive advantage and enhance healthcare offerings. These kiosks feature sophisticated retinal imaging technology and user-friendly interfaces, enabling users to undergo retinal scans without professional assistance. For instance, Pursuant Health, Inc. introduced a groundbreaking kiosk equipped with advanced retinal imaging technology in January 2024. This innovative kiosk, which has received 510(k) clearance from the U.S. Food and Drug Administration, allows individuals to conveniently capture their retinal images. With an intuitive interface guiding users through the imaging process, licensed eye specialists remotely analyze the images for signs of damage related to various health conditions. By integrating retinal imaging with key health metrics such as weight, body mass index, blood pressure, and pulse, this innovative addition enhances standard health check-ups, offering individuals a comprehensive health assessment experience.

In December 2023, Redyref Interactive Kiosks, a leading U.S.-based self-service technology manufacturer, acquired Livewire Digital for an undisclosed amount. This strategic acquisition aims to redefine customer engagement by merging RedyRef's innovative hardware with Livewire Digital's software expertise. By uniting these two industry leaders, the goal is to develop next-generation self-service solutions that enhance customer interactions and operational efficiency across various industries, including healthcare. Livewire Digital, a prominent UK-based interactive self-service kiosk software provider, brings valuable experience and capabilities to the table, further bolstering Redyref's position in the market and paving the way for innovative advancements in self-service technology.

Major companies operating in the patient self-service kiosk market are International Business Machines Corporation, NCR Corporation, Sanden Holdings Corporation, Kontron AG, Clearwave Corporation, Fuji Electric Co.Ltd., Elo Touch Solution, Cybernet Manufacturing Inc., Peerless-AV, Telpo Technology Co. Ltd., Fabcon Inc., Evoke Creative Limited, KIOSK Information Systems Inc., JCM Global, Sedco Holding, Live Wire Digital, Meridian Kiosks LLC., Frank Mayer and Associates Inc., Pyramid Computer, Zytronic PLC, Pursuant Health Inc., Voxson Pty Ltd., Optical Phusion Inc., Olea Kiosks Inc

North America was the largest region in the patient self-service kiosk market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the patient self-service kiosk market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the patient self-service kiosk market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The patient self-service kiosk market consists of revenues earned by entities through installations and services, customization and integration, maintenance, and training. The market value includes the value of related goods sold by the service provider or included within the service offering. The patient self-service kiosk market also includes sales of interactive touch-screen kiosks, biometric authentication devices, payment process solutions, and health monitoring devices. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Patient Self-Service Kiosk Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on patient self-service kiosk market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for patient self-service kiosk ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The patient self-service kiosk market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

Scope

Table of Contents

1. Executive Summary

2. Patient Self-Service Kiosk Market Characteristics

3. Patient Self-Service Kiosk Market Trends And Strategies

4. Patient Self-Service Kiosk Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

5. Global Patient Self-Service Kiosk Growth Analysis And Strategic Analysis Framework

6. Patient Self-Service Kiosk Market Segmentation

7. Patient Self-Service Kiosk Market Regional And Country Analysis

8. Asia-Pacific Patient Self-Service Kiosk Market

9. China Patient Self-Service Kiosk Market

10. India Patient Self-Service Kiosk Market

11. Japan Patient Self-Service Kiosk Market

12. Australia Patient Self-Service Kiosk Market

13. Indonesia Patient Self-Service Kiosk Market

14. South Korea Patient Self-Service Kiosk Market

15. Western Europe Patient Self-Service Kiosk Market

16. UK Patient Self-Service Kiosk Market

17. Germany Patient Self-Service Kiosk Market

18. France Patient Self-Service Kiosk Market

19. Italy Patient Self-Service Kiosk Market

20. Spain Patient Self-Service Kiosk Market

21. Eastern Europe Patient Self-Service Kiosk Market

22. Russia Patient Self-Service Kiosk Market

23. North America Patient Self-Service Kiosk Market

24. USA Patient Self-Service Kiosk Market

25. Canada Patient Self-Service Kiosk Market

26. South America Patient Self-Service Kiosk Market

27. Brazil Patient Self-Service Kiosk Market

28. Middle East Patient Self-Service Kiosk Market

29. Africa Patient Self-Service Kiosk Market

30. Patient Self-Service Kiosk Market Competitive Landscape And Company Profiles

31. Patient Self-Service Kiosk Market Other Major And Innovative Companies

32. Global Patient Self-Service Kiosk Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Patient Self-Service Kiosk Market

34. Recent Developments In The Patient Self-Service Kiosk Market

35. Patient Self-Service Kiosk Market High Potential Countries, Segments and Strategies

36. Appendix

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