세계의 환자 액세스/프론트엔드 RCM 솔루션 시장 보고서(2025년)
Patient Access /Front-end RCM Solutions Global Market Report 2025
상품코드 : 1825492
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 250 Pages
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한글목차

환자 액세스/프론트엔드 RCM 솔루션 시장의 규모는 앞으로 수년간 급성장할 것으로 예측됩니다. 2029년에는 연평균 복합 성장률(CAGR) 11.2%로 42억 8,000만 달러로 성장할 전망입니다. 예측기간의 주요 동향으로는 시장을 견인하는 부인 관리의 중요성 증가, 커넥티드 헬스케어 생태계 도입 확대, 환자 액세스 솔루션의 높은 도입 비용, 헬스케어 업계에서 환자 액세스 솔루션 도입 확대, 시장에 영향을 주는 인구동태 변화 등이 있습니다.

향후 5년간의 예측 성장률 11.2%는 과거 예측에서 0.1% 소폭 감소한 수치입니다. 이러한 성장세 둔화는 주로 미국과 다른 국가 간의 관세의 영향 때문입니다. 관세의 부과는 인도와 에스토니아에서 수입되는 클라우드 기반 수익주기 관리(RCM) 플랫폼과 AI를 탑재한 스케줄링 시스템에 대한 접근을 제한하고, 관리 비용을 증가시키고, 환자의 대기 시간을 늘릴 수 있기 때문에 미국 병원에 큰 과제가 될 수 있습니다. 또한, 상호관세와 무역 마찰의 격화와 제한에 의한 세계 경제와 무역에 대한 악영향에 의해 그 영향은 보다 광범위하게 미칠 것으로 보입니다.

환자 참여 증가는 앞으로 환자 액세스/프론트엔드 RCM 솔루션 시장의 성장을 가속할 것으로 예측됩니다. 환자 참여는 환자가 건강 관리에 적극적으로 참여 및 협력하는 것을 의미합니다. 이것은 전반적인 건강 관리 경험을 향상시키고, 건강 결과를 개선하고, 환자의 강화를 촉진하도록 설계된 환자와 의료 제공업체 간의 다양한 행동 및 상호 작용을 포함합니다. 프론트엔드에서의 정확한 데이터 수집은 청구 오류, 청구 거부, 비용이 많이 드는 수정의 필요성을 줄이고 RCM 프로세스의 효율성에 기여합니다. 예를 들어, 2022년 11월 미국을 거점으로 헬스케어 업계에 특화된 B2B 미디어나 이벤트를 전개하는 Xtelligent Healthcare Media에 따르면 환자의 61%가 환자 참여 강화를 원하고 헬스케어 소비자의 83%가 건강과 웰니스 강화를 추구할 의향이 있다고 답했습니다. 그러므로 환자 참여도를 높이면 환자 액세스/프론트엔드 RCM 솔루션 시장의 성장이 촉진됩니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향과 전략

제4장 시장 : 금리, 인플레이션, 지정학, 무역전쟁과 관세, 그리고 코로나 및 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석과 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별/국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도와 기업 프로파일

제31장 기타 주요 기업 및 혁신 기업

제32장 세계 시장 경쟁 벤치마킹과 대시보드

제33장 주요 인수합병(M&A)

제34장 최근 시장 동향

제35장 시장의 잠재력이 높은 국가, 부문, 전략

제36장 부록

CSM
영문 목차

영문목차

Patient Access/Front-end RCM Solutions encompass a suite of tools and services designed to enhance the patient experience and healthcare provider revenue cycle management by refining the patient access process. These solutions improve the efficiency and effectiveness of front-end processes associated with patient access, including registration, eligibility verification, insurance validation, pre-authorization, and patient financial counseling.

The main products and services of patient access /front-end RCM solutions are services and software. Services typically refer to the various functions, features, and support offered by RCM solution providers to healthcare organizations its deployments include on-premise solutions and web and cloud-based solutions, and it is used by HCIT outsourcing companies and healthcare providers.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the resulting trade tensions in spring 2025 are having a significant impact on the healthcare sector, especially in the supply of essential medical devices, diagnostic equipment, and pharmaceuticals. Hospitals and healthcare providers are grappling with higher costs for imported surgical tools, imaging systems, and consumables like syringes and catheters, many of which have limited domestic substitutes. These escalating expenses are putting pressure on healthcare budgets, prompting some providers to delay equipment upgrades or pass increased costs on to patients. Furthermore, tariffs on raw materials and components are disrupting the manufacturing of vital drugs and devices, leading to supply chain delays. In response, the industry is adopting diversified sourcing strategies, expanding local production where feasible, and pushing for tariff exemptions on critical medical products.

The main products and services of patient access /front-end RCM solutions are services and software. Services typically refer to the various functions, features, and support offered by RCM solution providers to healthcare organizations its deployments include on-premise solutions and web and cloud-based solutions, and it is used by HCIT outsourcing companies and healthcare providers.

The patient access /front-end rcm solutions market size has grown rapidly in recent years. It will grow from $2.52 billion in 2024 to $2.8 billion in 2025 at a compound annual growth rate (CAGR) of 10.9%. The growth in the historic period can be attributed to rising demand for patient access services, growing adoption of denials management, increasing demand for standardizing patient data, high demand for patient access/front-end RCM solutions in the medical sector.

The patient access /front-end rcm solutions market size is expected to see rapid growth in the next few years. It will grow to $4.28 billion in 2029 at a compound annual growth rate (CAGR) of 11.2%. The growth in the forecast period can be attributed to increasing demand for web and cloud-based solutions, rising demand for training, education, medical necessity, and pre-certification services, growing focus on integration platform as a service (IPAAS), increasing healthcare expenditure, and rising healthcare awareness.Major trends in the forecast period include growing importance of denials management to drive the market, increasing adoption of connected healthcare ecosystems, high deployment costs of patient access solutions, increasing adoption of patient access solutions in the healthcare industry, and changing demographics impacting the market.

The forecast of 11.2% growth over the next five years reflects a slight reduction of 0.1% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. The imposition of tariffs may pose a significant challenge for U.S. hospitals by restricting access to cloud-based revenue cycle management (RCM) platforms and AI-powered scheduling systems imported from India and Estonia, potentially increasing administrative costs and prolonging patient wait times. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

Increasing patient engagement is expected to propel the growth of the patient access /front-end RCM solutions market going forward. Patient engagement refers to patients' active involvement, participation, and collaboration in the healthcare journey. It encompasses a range of actions, behaviors, and interactions between patients and healthcare providers designed to enhance the overall healthcare experience, improve health outcomes, and promote patient empowerment. Accurate data collection at the front end reduces billing errors, claim denials, and the need for costly corrections, contributing to the efficiency of RCM processes. For instance, in November 2022, according to Xtelligent Healthcare Media, a US-based B2B media and events focused on the healthcare industry, 61% of patients expressed a desire for enhanced patient engagement, while 83% of healthcare consumers indicated readiness to pursue health and wellness enhancements. Therefore, increasing patient engagement drives the growth of the patient access /front-end RCM solutions market.

Major companies operating in the patient access /front-end RCM solutions market are developing innovative technologies, such as Enabled Solutions, to improve revenue cycle outcomes. Enabled solutions use advanced technological tools and systems to enhance and optimize the various processes in managing a company's revenue cycle and implementing robust cybersecurity measures to protect sensitive financial and patient data. For instance, In October 2023, Omega Healthcare, a US-based technology company, launched the Omega Digital Platform (ODP). Utilizing cutting-edge proprietary technologies provides end-to-end revenue cycle management solutions for patient access, mid-revenue cycle, and business office functions. These solutions simplify workflows, lessen administrative burdens, and boost financial performance. Artificial intelligence, robotic process automation, machine learning, bots, and natural language processing are all incorporated into the ODP to improve accuracy and efficiency. This enables clients to reallocate resources, increase patient and employee satisfaction, and produce better financial results.

In February 2022, Clearlake Capital Group L.P, a US-based Private equity company, acquired Pelitas for an undisclosed amount. This acquisition reinforces nThrive's dedication to enhancing its support for the healthcare community. It aims to boost revenue assurance, strengthen the efficiency of revenue staff, and reduce administrative burdens. This, in turn, enables providers to concentrate on delivering higher-quality care and achieving better patient outcomes. Pelitas is a US-based provider of healthcare patient access, digital patient intake, and front-end RCM software solutions.

Major companies operating in the patient access /front-end RCM solutions market are McKesson Corporation, Optum Inc, Genentech Inc (Roche), Qway Healthcare Inc., 3M Company, Cognizant Technology Solutions Corporation, Experian PLC, Cerner Corporation, Cerner Corporation, Epic Systems Corporation, Conduent Inc, PATIENT ACCESS SOLUTIONS, INC., Conifer Health Solutions, Exela Technologies Inc, VIRTUSA CORPORATION, Waystar, Availity LLC, Craneware Inc., Allscripts Healthcare Solutions Inc., Kareo Inc, The SSI Group LLC, AccuReg Software, KYRUUS, HEALTHASYST, ACCESS ONE INC., Clearwave Inc, PLEXIS HEALTHCARE SYSTEMS, VEE TECHNOLOGIES, Cirius Group Inc., FINTHRIVE

North America was the largest region in the patient access /front-end RCM solutions market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the patient access /front-end RCM solutions market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the patient access /front-end RCM solutions market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The patient access /front-end RCM solutions market includes revenues earned by entities by providing appointment scheduling, patient registration, insurance verification, authorization and eligibility checks. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The Patient Access /Front-end RCM Solutions market consists of sales of appointment scheduling software, patient registration systems, insurance verification platforms, authorization and eligibility checking software. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Patient Access /Front-end RCM Solutions Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on patient access /front-end rcm solutions market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for patient access /front-end rcm solutions ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The patient access /front-end rcm solutions market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

Scope

Table of Contents

1. Executive Summary

2. Patient Access /Front-end RCM Solutions Market Characteristics

3. Patient Access /Front-end RCM Solutions Market Trends And Strategies

4. Patient Access /Front-end RCM Solutions Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

5. Global Patient Access /Front-end RCM Solutions Growth Analysis And Strategic Analysis Framework

6. Patient Access /Front-end RCM Solutions Market Segmentation

7. Patient Access /Front-end RCM Solutions Market Regional And Country Analysis

8. Asia-Pacific Patient Access /Front-end RCM Solutions Market

9. China Patient Access /Front-end RCM Solutions Market

10. India Patient Access /Front-end RCM Solutions Market

11. Japan Patient Access /Front-end RCM Solutions Market

12. Australia Patient Access /Front-end RCM Solutions Market

13. Indonesia Patient Access /Front-end RCM Solutions Market

14. South Korea Patient Access /Front-end RCM Solutions Market

15. Western Europe Patient Access /Front-end RCM Solutions Market

16. UK Patient Access /Front-end RCM Solutions Market

17. Germany Patient Access /Front-end RCM Solutions Market

18. France Patient Access /Front-end RCM Solutions Market

19. Italy Patient Access /Front-end RCM Solutions Market

20. Spain Patient Access /Front-end RCM Solutions Market

21. Eastern Europe Patient Access /Front-end RCM Solutions Market

22. Russia Patient Access /Front-end RCM Solutions Market

23. North America Patient Access /Front-end RCM Solutions Market

24. USA Patient Access /Front-end RCM Solutions Market

25. Canada Patient Access /Front-end RCM Solutions Market

26. South America Patient Access /Front-end RCM Solutions Market

27. Brazil Patient Access /Front-end RCM Solutions Market

28. Middle East Patient Access /Front-end RCM Solutions Market

29. Africa Patient Access /Front-end RCM Solutions Market

30. Patient Access /Front-end RCM Solutions Market Competitive Landscape And Company Profiles

31. Patient Access /Front-end RCM Solutions Market Other Major And Innovative Companies

32. Global Patient Access /Front-end RCM Solutions Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Patient Access /Front-end RCM Solutions Market

34. Recent Developments In The Patient Access /Front-end RCM Solutions Market

35. Patient Access /Front-end RCM Solutions Market High Potential Countries, Segments and Strategies

36. Appendix

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