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한글목차
소프트 스킬 관리 시장 규모는 향후 수년간 급성장할 것으로 전망됩니다. 2029년 연평균 성장률(CAGR)은 16.2%를 나타낼 것으로 예측되고 659억 5,000만 달러로 성장할 전망입니다. 예측 기간 동안의 성장은 숙련된 인력 양성에 대한 강조 증가, 글로벌화 확대, 젊은 인구 증가, 정부 투자 확대, 이러닝 플랫폼 채택 증가 등에 기인할 수 있습니다. 예측 기간의 주요 트렌드로는 기술 발전, 인공지능(AI) 및 머신러닝 통합, 가상 현실(VR) 및 증강 현실(AR) 시뮬레이션, 기술 평가 도구 혁신, 제품 혁신 등이 있습니다.
향후 5년간 16.2% 성장이라는 예측은 이전 전망 대비 0.2% 소폭 하향 조정된 수치입니다. 이 하향 조정은 주로 미국과 타국 간 관세 영향 때문입니다. 게임화 학습 도구, AI 기반 평가 플랫폼, 아일랜드 및 싱가포르에서 공급되는 다국어 콘텐츠의 가격이 상승함에 따라 미국 기업들의 학습 및 개발(L&D) 프로그램 비용이 증가할 수 있습니다. 또한 상호 관세 부과와 무역 긴장 및 제한 강화로 인한 세계 경제 및 무역에 대한 부정적 영향으로 그 효과가 더 광범위하게 나타날 것입니다.
원격 근무자 관리에 대한 관심이 증가함에 따라 향후 소프트 스킬 관리 시장이 확대될 것으로 예상됩니다. 원격 인력 관리는 본사 외 장소(가정, 공동 작업 공간, 기타 원격 환경 등)에서 근무하는 직원을 감독하고 조정하기 위해 활용되는 전략, 프로세스 및 도구를 포괄합니다. 유연한 근무 형태와 비용 효율성에 대한 수요가 원격 인력 관리의 증가를 촉진합니다. 효과적인 소프트 스킬 관리는 원격 팀이 명확하게 소통하고 효율적으로 협업하며 변화에 적응할 수 있도록 하여 전반적인 생산성과 결속력을 향상시킵니다. 예를 들어, 2024년 1월 스위스 소재 비영리 기관인 세계경제포럼(WEF)은 2030년까지 전 세계적으로 원격으로 수행 가능한 디지털 일자리 수가 약 25% 증가해 약 9,200만 개에 달할 것으로 전망했습니다. 따라서 원격 인력 관리에 대한 관심이 높아지면서 소프트 스킬 관리 시장의 성장을 촉진하고 있습니다.
목차
제1장 주요 요약
제2장 시장 특징
제3장 시장 동향과 전략
제4장 시장 - 거시경제 시나리오 금리, 인플레이션, 지정학, 무역전쟁과 관세, 그리고 코로나 및 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오
제5장 세계의 성장 분석과 전략 분석 프레임워크
세계의 소프트 스킬 관리 : PESTEL 분석(정치, 사회, 기술, 환경, 법적 요인, 촉진요인과 억제요인)
최종 이용 산업의 분석
세계의 소프트 스킬 관리 시장 : 성장률 분석
세계의 소프트 스킬 관리 시장 실적 : 규모와 성장(2019-2024년)
세계의 소프트 스킬 관리 시장 예측 : 규모와 성장(2024-2029년, 2034년)
세계의 소프트 스킬 관리 : 총 잠재시장 규모(TAM)
제6장 시장 세분화
세계의 소프트 스킬 관리 시장 : 소프트 스킬 유형별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
경영 및 리더십
관리 및 비서 업무
커뮤니케이션 및 생산성
자기 개발
기타 소프트 스킬의 유형
세계의 소프트 스킬 관리 시장 : 조달 방식별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
사내
아웃소싱
세계의 소프트 스킬 관리 시장 : 제공 방법별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
정기적 오프라인
온라인
세계의 소프트 스킬 관리 시장 : 제공자별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
기업 및 법인
학술 및 교육
세계의 소프트 스킬 관리 시장 : 최종 사용자별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
은행, 금융서비스 및 보험(BFSI)
제조업
접객
정보기술(IT) 및 통신
교육
소매
미디어 및 엔터테인먼트
기타 최종 사용자
세계의 소프트 스킬 관리 시장, 경영 및 리더십 유형별 세분화 : 분석과 예측(2019-2024년, 2024-2029년, 2034년)
팀 관리
전략 계획
분쟁 해결
세계의 소프트 스킬 관리 시장, 관리 및 비서 업무 유형별 세분화 : 분석과 예측(2019-2024년, 2024-2029년, 2034년)
조직 역량
시간 관리
사무 관리
세계의 소프트 스킬 관리 시장, 커뮤니케이션 및 생산성 유형별 세분화 : 분석과 예측(2019-2024년, 2024-2029년, 2034년)
효과적인 커뮤니케이션
프레젠테이션 스킬
협상 스킬
세계의 소프트 스킬 관리 시장, 자기 개발 유형별 세분화 : 분석과 예측(2019-2024년, 2024-2029년, 2034년)
감정적 지성
비판적 사고
적응력 및 회복력
세계의 소프트 스킬 관리 시장, 기타 소프트 스킬 유형별 세분화 : 분석과 예측(2019-2024년, 2024-2029년, 2034년)
고객 서비스 스킬
문화적 적응력
네트워킹 및 인간관계 구축
제7장 지역별, 국가별 분석
세계의 소프트 스킬 관리 시장 : 지역별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
세계의 소프트 스킬 관리 시장 : 국가별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
제8장 아시아태평양 시장
제9장 중국 시장
제10장 인도 시장
제11장 일본 시장
제12장 호주 시장
제13장 인도네시아 시장
제14장 한국 시장
제15장 서유럽 시장
제16장 영국 시장
제17장 독일 시장
제18장 프랑스 시장
제19장 이탈리아 시장
제20장 스페인 시장
제21장 동유럽 시장
제22장 러시아 시장
제23장 북미 시장
제24장 미국 시장
제25장 캐나다 시장
제26장 남미 시장
제27장 브라질 시장
제28장 중동 시장
제29장 아프리카 시장
제30장 경쟁 구도와 기업 프로파일
소프트 스킬 관리 시장 : 경쟁 구도
소프트 스킬 관리 시장 : 기업 프로파일
Dale Carnegie & Associates Inc. : 개요, 제품 및 서비스, 전략 및 재무 분석
Skillsoft Corporation : 개요, 제품 및 서비스, 전략 및 재무 분석
HubSpot Inc. : 개요, 제품 및 서비스, 전략 및 재무 분석
Udemy Inc. : 개요, 제품 및 서비스, 전략 및 재무 분석
Coursera Inc. : 개요, 제품 및 서비스, 전략 및 재무 분석
제31장 기타 주요 기업 및 혁신 기업
MPS Interactive Systems Limited
Franklin Covey Co.
Pluralsight LLC
Articulate Global LLC
The Ken Blanchard Companies
RedVector Inc.
Toastmasters International Inc.
LearnUpon Limited
BizLibrary
edX LLC
Xyleme Inc.
NIIT Limited
New Horizons Worldwide Inc.
City & Guilds Group
Cegos Ltd.
제32장 세계 시장 경쟁 벤치마킹과 대시보드
제33장 주요 인수합병(M&A)
제34장 최근 시장 동향
제35장 시장의 잠재력이 높은 국가, 부문, 전략
소프트 스킬 관리 시장(2029년) : 새로운 기회를 제공하는 국가
소프트 스킬 관리 시장(2029년) : 새로운 기회를 제공하는 부문
소프트 스킬 관리 시장(2029년) : 성장 전략
시장 동향에 기초한 전략
경쟁 전략
제36장 부록
HBR
영문 목차
영문목차
Soft skills management involves the development, application, and oversight of non-technical skills essential for effective interpersonal interactions and overall professional success. These skills encompass communication, teamwork, leadership, problem-solving, and emotional intelligence. Effective soft skills management ensures that individuals and teams can collaborate efficiently, adapt to changes, and manage interpersonal challenges effectively.
Soft skills management encompasses various areas including management and leadership, administration and secretarial tasks, communication and productivity, personal development, and others. Management involves planning, organizing, directing, and controlling resources such as people, finances, and information to meet organizational objectives. Sourcing for soft skills management can be in-house or outsourced, with delivery modes including regular and offline, as well as online. These services are provided by a range of providers, including corporate and enterprise, and academic institutions, and are utilized by diverse sectors such as banking, financial services and insurance (BFSI), manufacturing, hospitality, information technology (IT) and telecom, education, retail, media and entertainment, and more.
Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.
The sharp rise in U.S. tariffs and the resulting trade tensions in spring 2025 are having a notable impact on the services sector, particularly in business services, IT, and professional consulting. The increased costs of imported technology, office equipment, and critical digital infrastructure are driving up operating expenses for service providers, compelling them to either pass these costs on to clients or absorb the financial strain themselves. Outsourcing firms and IT service providers are grappling with higher hardware costs and supply chain delays, which are disrupting project timelines and squeezing profitability. Furthermore, retaliatory tariffs have weakened demand for U.S.-based professional services in key global markets, slowing export-driven revenues. To navigate these challenges, the sector must focus on accelerating digital transformation, optimizing costs, and strengthening domestic client relationships to sustain growth and remain competitive in an increasingly uncertain trade environment.
The soft skills management market research report is one of a series of new reports from The Business Research Company that provides soft skills management market statistics, including soft skills management industry global market size, regional shares, competitors with soft skills management market share, detailed soft skills management market segments, market trends, and opportunities, and any further data you may need to thrive in the soft skills management industry. This soft skills management research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.
The soft skills management market size has grown rapidly in recent years. It will grow from $31.14 billion in 2024 to $36.12 billion in 2025 at a compound annual growth rate (CAGR) of 16.0%. The growth in the historic period can be attributed to rise in the demand for a highly skilled workforce, increasing number of educational institutions, increasing emphasis on remote workforce management, rising awareness of employee well-being and mental health, and increasing collaboration between companies.
The soft skills management market size is expected to see rapid growth in the next few years. It will grow to $65.95 billion in 2029 at a compound annual growth rate (CAGR) of 16.2%. The growth in the forecast period can be attributed to growing emphasis on fostering a skilled workforce, rising globalization, growing young population, increasing government investment, and increasing adoption of e-learning platforms. Major trends in the forecast period include technological advancement, integration of artificial intelligence (AI) and machine learning, virtual reality and augmented reality simulations, innovations in skill assessment tools, and product innovations.
The forecast of 16.2% growth over the next five years reflects a slight reduction of 0.2% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. The U.S. could encounter increased training program costs as gamified learning tools, AI-driven assessment platforms, and multilingual content sourced from Ireland and Singapore grow more expensive for corporate L&D initiatives. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.
The growing focus on remote workforce management is anticipated to drive the expansion of the soft skills management market in the future. Remote workforce management encompasses the strategies, processes, and tools employed to oversee and coordinate employees working from locations other than a central office, such as homes, co-working spaces, or other remote environments. The demand for flexible work arrangements and cost efficiencies fuels the rise in remote workforce management. Effective soft skills management enables remote teams to communicate clearly, collaborate efficiently, and adapt to changes, thereby improving overall productivity and cohesion. For example, in January 2024, the World Economic Forum, a nonprofit organization based in Switzerland, projected that by 2030, the number of digital jobs globally that can be performed remotely is expected to increase by approximately 25%, reaching around 92 million. Thus, the heightened focus on remote workforce management is propelling the growth of the soft skills management market.
Leading companies in the soft skills management market are focusing on innovative initiatives to boost employee engagement, accelerate skill development, and deliver measurable improvements in workplace performance. Initiatives such as Elevate Edge offer flexible learning options, including online modules, in-person workshops, and blended learning formats, making them accessible to a broad range of professionals. For instance, in August 2023, edForce, an India-based workforce accelerator, launched ElevateEdge to bridge the gap between the demand and availability of soft skills in the Indian IT industry. This initiative provides a comprehensive approach to soft skill development, enabling individuals and organizations to navigate the evolving corporate landscape effectively.
In June 2022, Cornerstone, a US-based provider of cloud-based human capital management (HCM) software solutions, acquired Skillsoft for an undisclosed amount. This acquisition aims to enhance Cornerstone's ability to support organizations in managing their human resources and talent. Skillsoft, also based in the US, specializes in soft skills management.
Major companies operating in the soft skills management market are Dale Carnegie & Associates Inc., Skillsoft Corporation, HubSpot Inc., Udemy Inc., Coursera Inc., MPS Interactive Systems Limited, Franklin Covey Co., Pluralsight LLC, Articulate Global LLC, The Ken Blanchard Companies, RedVector Inc., Toastmasters International Inc., LearnUpon Limited, BizLibrary, edX LLC, Xyleme Inc., NIIT Limited, New Horizons Worldwide Inc., City & Guilds Group, Cegos Ltd., Pearson India Education Services Private Limited, iSpring Solutions Inc., Gnowbe
North America was the largest region in the soft skills management market in 2024. The regions covered in the soft skills management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the soft skills management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The soft skills management market includes revenues earned by entities through training programs, leadership management, time management, and ethics management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Soft Skills Management Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on soft skills management market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Reasons to Purchase
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Assess the impact of key macro factors such as geopolitical conflicts, trade policies and tariffs, post-pandemic supply chain realignment, inflation and interest rate fluctuations, and evolving regulatory landscapes.
Create regional and country strategies on the basis of local data and analysis.
Identify growth segments for investment.
Outperform competitors using forecast data and the drivers and trends shaping the market.
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Report will be updated with the latest data and delivered to you within 2-3 working days of order along with an Excel data sheet for easy data extraction and analysis.
All data from the report will also be delivered in an excel dashboard format.
Where is the largest and fastest growing market for soft skills management ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The soft skills management market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:
The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.
Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope
Markets Covered:1) By Soft Skill Type: Management And Leadership; Administration And Secretarial; Communication And Productivity; Personal Development; Other Soft Skills Types
2) By Sourcing: In-House; Outsourced
3) By Delivery Mode: Regular And Offline; Online
4) By Provider: Corporate And Enterprise; Academic And Education
5) By End-User: Banking, Financial Services And Insurance (BFSI); Manufacturing; Hospitality; Information Technology (IT) And Telecom; Education; Retail; Media And Entertainment; Other End-Users
Subsegments:
1) By Management And Leadership: Team Management; Strategic Planning; Conflict Resolution
2) By Administration And Secretarial: Organizational Skills; Time Management; Office Management
3) By Communication And Productivity: Effective Communication; Presentation Skills; Negotiation Skills
4) By Personal Development: Emotional Intelligence; Critical Thinking; Adaptability And Resilience
5) By Other Soft Skills Types: Customer Service Skills; Cultural Competence; Networking And Relationship Building
Companies Mentioned:Dale Carnegie & Associates Inc.; Skillsoft Corporation; HubSpot Inc.; Udemy Inc.; Coursera Inc.; MPS Interactive Systems Limited; Franklin Covey Co.; Pluralsight LLC; Articulate Global LLC; The Ken Blanchard Companies; RedVector Inc.; Toastmasters International Inc.; LearnUpon Limited; BizLibrary; edX LLC; Xyleme Inc.; NIIT Limited; New Horizons Worldwide Inc.; City & Guilds Group; Cegos Ltd.; Pearson India Education Services Private Limited; iSpring Solutions Inc.; Gnowbe
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time Series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery Format: PDF, Word and Excel Data Dashboard.
Table of Contents
1. Executive Summary
2. Soft Skills Management Market Characteristics
3. Soft Skills Management Market Trends And Strategies
4. Soft Skills Management Market - Macro Economic Scenario Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market
4.1. Supply Chain Impact from Tariff War & Trade Protectionism
5. Global Soft Skills Management Growth Analysis And Strategic Analysis Framework
5.1. Global Soft Skills Management PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Soft Skills Management Market Growth Rate Analysis
5.4. Global Soft Skills Management Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Soft Skills Management Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Soft Skills Management Total Addressable Market (TAM)
6. Soft Skills Management Market Segmentation
6.1. Global Soft Skills Management Market, Segmentation By Soft Skill Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Management And Leadership
Administration And Secretarial
Communication And Productivity
Personal Development
Other Soft Skills Types
6.2. Global Soft Skills Management Market, Segmentation By Sourcing, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
In-House
Outsourced
6.3. Global Soft Skills Management Market, Segmentation By Delivery Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Regular And Offline
Online
6.4. Global Soft Skills Management Market, Segmentation By Provider, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Corporate And Enterprise
Academic And Education
6.5. Global Soft Skills Management Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Banking, Financial Services And Insurance (BFSI)
Manufacturing
Hospitality
Information Technology (IT) And Telecom
Education
Retail
Media And Entertainment
Other End-Users
6.6. Global Soft Skills Management Market, Sub-Segmentation Of Management And Leadership, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Team Management
Strategic Planning
Conflict Resolution
6.7. Global Soft Skills Management Market, Sub-Segmentation Of Administration And Secretarial, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Organizational Skills
Time Management
Office Management
6.8. Global Soft Skills Management Market, Sub-Segmentation Of Communication And Productivity, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Effective Communication
Presentation Skills
Negotiation Skills
6.9. Global Soft Skills Management Market, Sub-Segmentation Of Personal Development, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Emotional Intelligence
Critical Thinking
Adaptability And Resilience
6.10. Global Soft Skills Management Market, Sub-Segmentation Of Other Soft Skills Types, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Customer Service Skills
Cultural Competence
Networking And Relationship Building
7. Soft Skills Management Market Regional And Country Analysis
7.1. Global Soft Skills Management Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Soft Skills Management Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
