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한글목차
컴퓨터 지원 파견(CAD) 시장 규모는 향후 수년간 급성장할 것으로 전망됩니다. 2029년에는 CAGR 10.1%를 나타내 34억 3,000만 달러로 성장할 전망입니다. 예측 기간의 성장은 클라우드 기반 솔루션, 상호 운용성 및 표준화, 사이버 보안에 대한 우려, 데이터 분석 및 보고에 대한 수요, 자원 할당을 위한 예측 분석으로 인한 것입니다. 예측 기간의 주요 동향으로는 기술 발전, 인공지능과의 통합, 클라우드 기반 CAD 솔루션, 상황 인식 강화, 사용자 중심 설계 및 사용성 등이 있습니다.
향후 5년간의 성장률 10.1%라고 하는 예측은 전회 예측으로부터 0.2%의 소폭의 감소를 반영하고 있습니다. 이 감소는 주로 미국과 다른 국가 간의 관세의 영향 때문입니다. 미국은 캐나다 및 유럽에서 조달하는 통신 서버, 소프트웨어 모듈 및 긴급 관리 시스템에 대한 관세로 인해 조달 어려움에 직면 할 수 있으며 공공 안전 인프라 업그레이드에 영향을 미칩니다. 또한 상호관세와 무역의 긴장과 한계 증가로 인한 세계경제와 무역에 대한 악영향으로 인해 그 영향이 더욱 광범위해질 것으로 보입니다.
긴급 신고의 급증은 향후 몇 년 동안 컴퓨터 지원 파견(CAD) 시장 성장을 견인 할 전망입니다. 긴급신고란 인명, 재산, 공공안전이 위협을 받고 경찰, 소방, 의료, 기타 긴급 대응자에 의한 신속한 개입이 필요한 상황에서 긴급서비스에 긴급지원을 요청하기 위해 이루어지는 전화를 말합니다. 긴급 통보 건수 증가는 인구 증가, 도시화, 기술의 진보에 의한 긴급 서비스에의 액세스의 향상, 사회 행동이나 인구 통계의 변화 등의 요인에 의한 것입니다. CAD 시스템은 대응 팀의 신속하고 체계적인 조정, 자원 배분 최적화, 효율적인 위기 관리를 위한 중요한 정보의 신속한 전달 등 긴급 통보 관리 강화에 중요한 역할을 하고 있습니다. 예를 들어, 2024년 1월 국민건강서비스(National Health Service)의 보고에 따르면 영국의 111 헬프라인 서비스에서는 12월에 9만 5,000건 이상의 통보가 있었고, 전월에 비해 약 2만 4,500건 증가했습니다. 또한 구급차 서비스에는 5,411건의 적색(생명을 위협하는) 통보가 있었고, 전체 통화의 14.3%를 차지했습니다. 1일 평균 175건의 긴급 신고가 있어었고, 전월부터 대폭 증가해, 과거 2번째로 최대가 되었습니다. 그 결과, 긴급신고의 양이 증가하여 컴퓨터 지원 파견(CAD) 시장을 견인하고 있습니다.
목차
제1장 주요 요약
제2장 시장 특징
제3장 시장 동향과 전략
제4장 시장 : 금리, 인플레이션, 지정학, 무역전쟁과 관세, 그리고 코로나 및 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오
제5장 세계의 성장 분석과 전략 분석 프레임워크
세계의 컴퓨터 지원 파견(CAD) : PESTEL 분석(정치, 사회, 기술, 환경, 법적 요인, 성장 촉진요인과 억제요인)
최종 이용 산업의 분석
세계의 컴퓨터 지원 파견(CAD) 시장 : 성장률 분석
세계의 컴퓨터 지원 파견(CAD) 시장 실적 : 규모와 성장(2019-2024년)
세계의 컴퓨터 지원 파견(CAD) 시장 예측 : 규모와 성장(2024-2029년, 2034년)
세계의 컴퓨터 지원 파견(CAD) : 전체 시장 규모(TAM)
제6장 시장 세분화
세계의 컴퓨터 지원 파견(CAD) 시장 : 구성 요소별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
컴퓨터 지원 파견 솔루션
컴퓨터 지원 파견 서비스
세계의 컴퓨터 지원 파견(CAD) 시장 : 배포 모델별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
On-Premise
클라우드
세계의 컴퓨터 지원 파견(CAD) 시장 : 조직 규모별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
중소기업
대기업
세계의 컴퓨터 지원 파견(CAD) 시장 : 용도별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
콜 관리
보고 및 분석
배차 ㄷ ㅏㄴ위 관리
기타 용도
세계의 컴퓨터 지원 파견(CAD) 시장 : 업계별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
정부
운송
헬스케어
유틸리티
공공 안전
기타 업종
세계의 컴퓨터 지원 파견(CAD) 시장 : 컴퓨터 지원 파견 솔루션 유형별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
CAD 소프트웨어 솔루션
모바일 디스패치 솔루션
통합 디스패치 시스템(음성, 데이터, GPS)
클라우드 기반 CAD 솔루션
분석 및 보고 도구
실시간 위치 및 추적 시스템
세계의 컴퓨터 지원 파견(CAD) 시장 : 컴퓨터 지원 파견 서비스 유형별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
설치 및 통합 서비스
유지보수 및 지원 서비스
교육 및 컨설팅 서비스
매니지드 서비스(아웃소싱 배차 운영)
맞춤화 및 구성 서비스
제7장 지역별/국가별 분석
세계의 컴퓨터 지원 파견(CAD) 시장 : 지역별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
세계의 컴퓨터 지원 파견(CAD) 시장 : 국가별, 분석과 예측(2019-2024년, 2024-2029년, 2034년)
제8장 아시아태평양 시장
제9장 중국 시장
제10장 인도 시장
제11장 일본 시장
제12장 호주 시장
제13장 인도네시아 시장
제14장 한국 시장
제15장 서유럽 시장
제16장 영국 시장
제17장 독일 시장
제18장 프랑스 시장
제19장 이탈리아 시장
제20장 스페인 시장
제21장 동유럽 시장
제22장 러시아 시장
제23장 북미 시장
제24장 미국 시장
제25장 캐나다 시장
제26장 남미 시장
제27장 브라질 시장
제28장 중동 시장
제29장 아프리카 시장
제30장 경쟁 구도와 기업 프로파일
컴퓨터 지원 파견(CAD) 시장 : 경쟁 구도
컴퓨터 지원 파견(CAD) 시장 : 기업 프로파일
Motorola Solutions Inc. : 개요, 제품 및 서비스, 전략 및 재무 분석
Hexagon AB : 개요, 제품 및 서비스, 전략 및 재무 분석
Harris Computer Systems : 개요, 제품 및 서비스, 전략 및 재무 분석
Tyler Technologies Inc. : 개요, 제품 및 서비스, 전략 및 재무 분석
ZOLL Medical Corporation : 개요, 제품 및 서비스, 전략 및 재무 분석
제31장 기타 주요 기업 및 혁신 기업
Nuance Communications Inc.
Verint Systems Inc.
Central Square Technologies LLC
Tritech Software Systems
Priority Dispatch Corporation
Carbyne
Avtec Inc.
Zetron Inc.
ProPhoenix Inc.
Corti US
Caliber Public Safety
RapidDeploy Inc.
Integrated Communications Inc.
eFORCE Software
Cody Systems
제32장 세계 시장 경쟁 벤치마킹과 대시보드
제33장 주요 인수합병(M&A)
제34장 최근 시장 동향
제35장 시장의 잠재력이 높은 국가, 부문, 전략
컴퓨터 지원 파견(CAD) 시장(2029년) : 새로운 기회를 제공하는 국가
컴퓨터 지원 파견(CAD) 시장(2029년) : 새로운 기회를 제공하는 부문
컴퓨터 지원 파견(CAD) 시장(2029년) : 성장 전략
시장 동향에 기초한 전략
경쟁 전략
제36장 부록
KTH
영문 목차
영문목차
Computer-aided dispatch (CAD) optimizes dispatching for various services using computer assistance. It coordinates resources, streamlines communication, and enhances incident resolution for public safety agencies.
The computer aided dispatch market comprises solutions and services. CAD solutions are software systems facilitating emergency service management and dispatch. Deployed on-premises or in the cloud, they cater to organizations of all sizes, offering call management, reporting, dispatch unit management, and more. Industries benefiting from CAD include government, transportation, healthcare, utilities, public safety, among others.
Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.
The sharp rise in U.S. tariffs and the resulting trade tensions in spring 2025 are having a notable impact on the services sector, particularly in business services, IT, and professional consulting. The increased costs of imported technology, office equipment, and critical digital infrastructure are driving up operating expenses for service providers, compelling them to either pass these costs on to clients or absorb the financial strain themselves. Outsourcing firms and IT service providers are grappling with higher hardware costs and supply chain delays, which are disrupting project timelines and squeezing profitability. Furthermore, retaliatory tariffs have weakened demand for U.S.-based professional services in key global markets, slowing export-driven revenues. To navigate these challenges, the sector must focus on accelerating digital transformation, optimizing costs, and strengthening domestic client relationships to sustain growth and remain competitive in an increasingly uncertain trade environment.
The computer aided dispatch research report is one of a series of new reports from The Business Research Company that provides computer aided dispatch market statistics, including the computer aided dispatch industry's global market size, regional shares, competitors with an computer aided dispatch market share, detailed computer aided dispatch market segments, market trends and opportunities, and any further data you may need to thrive in the computer aided dispatch industry. This computer aided dispatch market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.
The computer aided dispatch market size has grown rapidly in recent years. It will grow from $2.09 billion in 2024 to $2.33 billion in 2025 at a compound annual growth rate (CAGR) of 11.4%. The growth in the historic period can be attributed to increasing call volumes, need for integration, focus on data analysis and reporting, mobile cad applications, public expectations for rapid response.
The computer aided dispatch market size is expected to see rapid growth in the next few years. It will grow to $3.43 billion in 2029 at a compound annual growth rate (CAGR) of 10.1%. The growth in the forecast period can be attributed to cloud-based solutions, interoperability and standardization, cybersecurity concerns, demand for data analytics and reporting, predictive analytics for resource allocation. Major trends in the forecast period include advancements in technology, integration with artificial intelligence, cloud-based cad solutions, enhanced situational awareness, user-centric design and usability.
The forecast of 10.1% growth over the next five years reflects a slight reduction of 0.2% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. The U.S. may face procurement challenges due to tariffs on communication servers, software modules, and emergency management systems sourced from Canada and Europe, impacting public safety infrastructure upgrades. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.
The escalating volume of emergency calls is poised to drive the growth of the computer-aided dispatch (CAD) market in the coming years. Emergency calls entail phone calls made to emergency services to request immediate assistance in situations posing threats to life, property, or public safety, necessitating prompt intervention from police, fire, medical, or other emergency responders. The growing number of emergency calls can be attributed to factors such as population growth, urbanization, technological advancements improving access to emergency services, and shifts in societal behaviors or demographics. CAD systems play a vital role in enhancing emergency call management by swiftly and systematically coordinating response teams, optimizing resource allocation, and expediting critical information dissemination for efficient crisis management. For example, according to the National Health Service report in January 2024, the UK's 111 helpline service received over 95,000 calls in December, marking an increase of around 24,500 calls compared to the previous month. Additionally, the ambulance service received 5,411 red (life-threatening) calls, constituting 14.3% of all calls. On average, 175 immediate life-threatening calls were made daily, representing a significant increase from the previous month and the second-highest on record. Consequently, the mounting volume of emergency calls is propelling the computer-aided dispatch market.
Key players in the computer-aided dispatch market are concentrating on developing innovative products equipped with advanced technological solutions, such as the CAD System for Public Safety Partners, to gain a competitive edge. This system facilitates seamless collaboration by offering a centralized platform for call-taking, incident management, resource allocation, and real-time communication, ensuring a coordinated and expeditious response to emergencies. For instance, in October 2023, Chatham County, a US-based government agency, unveiled a cutting-edge Computer Aided Dispatch (CAD) system to enhance its public safety operations. Engineered to standardize call handling, prioritize resource allocation based on caller responses, and facilitate emergency service dispatch during active calls, the system streamlines information flow through automation. Moreover, it enables the dispatch of the nearest first responder regardless of jurisdiction, thereby improving response times and bolstering overall emergency response capabilities.
In February 2023, Zetron Inc., a prominent US-based critical communications technology company, successfully acquired GeoConex Corporation for an undisclosed amount. This strategic acquisition is poised to significantly broaden Zetron's core solutions, services, and integration capabilities. The collaborative effort is expected to swiftly enhance the value and flexibility provided to their combined mission-critical communications customer base. GeoConex Corporation, a US-based software company, specializes in delivering computer-aided dispatch technology and services. The acquisition aligns with Zetron's commitment to expanding its offerings and strengthening its position in the critical communications technology sector.
Major companies operating in the computer aided dispatch market are Motorola Solutions Inc., Hexagon AB, Harris Computer Systems, Tyler Technologies Inc., ZOLL Medical Corporation, Nuance Communications Inc., Verint Systems Inc., Central Square Technologies LLC, Tritech Software Systems, Priority Dispatch Corporation, Carbyne, Avtec Inc., Zetron Inc., ProPhoenix Inc., Corti US, Caliber Public Safety, RapidDeploy Inc., Integrated Communications Inc., eFORCE Software, Cody Systems, Spillman Technologies Inc., Traumasoft LLC, Sun Ridge Systems Inc., Girikon Inc., Mark43 Inc., Southern Software Inc.
North America was the largest region in the computer aided dispatch market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the computer aided dispatch market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the computer aided dispatch market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The computer aided dispatch market consists of revenues earned by entities by providing services such as resource allocation, real-time tracking, routing and navigation, documentation and reporting, and data management. The market value includes the value of related goods sold by the service provider or included within the service offering. The computer-aided dispatch market also includes sales of CAD software devices, CAD workstations, voice dispatch systems, and integration modules. Values in this market are 'factory gate' values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Computer Aided Dispatch Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on computer aided dispatch market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
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Where is the largest and fastest growing market for computer aided dispatch ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The computer aided dispatch market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:
The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.
Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
3) By Organization Size: Small And Medium Enterprises (SMEs); Large Enterprises
4) By Application: Call Management; Reporting And Analysis; Dispatch Unit Management; Other Applications
5) By Industry Vertical: Government; Transportation; Healthcare; Utilities; Public Safety; Other Industry Verticals
Subsegments:
1) By Computer-Aided Dispatch Solutions: CAD Software Solutions; Mobile Dispatch Solutions; Integrated Dispatch Systems (Voice, Data, And GPS); Cloud-Based CAD Solutions; Analytics And Reporting Tools; Real-Time Location And Tracking Systems
2) By Computer-Aided Dispatch Services: Installation And Integration Services; Maintenance And Support Services; Training And Consulting Services; Managed Services (Outsourced Dispatch Operations); Customization And Configuration Services
Companies Mentioned:Motorola Solutions Inc.; Hexagon AB; Harris Computer Systems; Tyler Technologies Inc.; ZOLL Medical Corporation; Nuance Communications Inc.; Verint Systems Inc.; Central Square Technologies LLC; Tritech Software Systems; Priority Dispatch Corporation; Carbyne; Avtec Inc.; Zetron Inc.; ProPhoenix Inc.; Corti US; Caliber Public Safety; RapidDeploy Inc.; Integrated Communications Inc.; eFORCE Software; Cody Systems; Spillman Technologies Inc.; Traumasoft LLC; Sun Ridge Systems Inc.; Girikon Inc.; Mark43 Inc.; Southern Software Inc.
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time Series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery Format: PDF, Word and Excel Data Dashboard.
Table of Contents
1. Executive Summary
2. Computer Aided Dispatch Market Characteristics
3. Computer Aided Dispatch Market Trends And Strategies
4. Computer Aided Dispatch Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market
4.1. Supply Chain Impact from Tariff War & Trade Protectionism
5. Global Computer Aided Dispatch Growth Analysis And Strategic Analysis Framework
5.1. Global Computer Aided Dispatch PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Computer Aided Dispatch Market Growth Rate Analysis
5.4. Global Computer Aided Dispatch Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Computer Aided Dispatch Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Computer Aided Dispatch Total Addressable Market (TAM)
6. Computer Aided Dispatch Market Segmentation
6.1. Global Computer Aided Dispatch Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Computer Aided Dispatch Solutions
Computer Aided Dispatch Services
6.2. Global Computer Aided Dispatch Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
On-Premises
Cloud
6.3. Global Computer Aided Dispatch Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Small And Medium Enterprises (SMEs)
Large Enterprises
6.4. Global Computer Aided Dispatch Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Call Management
Reporting And Analysis
Dispatch Unit Management
Other Applications
6.5. Global Computer Aided Dispatch Market, Segmentation By Industry Vertical, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Government
Transportation
Healthcare
Utilities
Public Safety
Other Industry Verticals
6.6. Global Computer Aided Dispatch Market, Sub-Segmentation Of Computer-Aided Dispatch Solutions, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
CAD Software Solutions
Mobile Dispatch Solutions
Integrated Dispatch Systems (Voice, Data, And GPS)
Cloud-Based CAD Solutions
Analytics And Reporting Tools
Real-Time Location And Tracking Systems
6.7. Global Computer Aided Dispatch Market, Sub-Segmentation Of Computer-Aided Dispatch Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Installation And Integration Services
Maintenance And Support Services
Training And Consulting Services
Managed Services (Outsourced Dispatch Operations)
Customization And Configuration Services
7. Computer Aided Dispatch Market Regional And Country Analysis
7.1. Global Computer Aided Dispatch Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Computer Aided Dispatch Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
