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세계의 소셜워크 사례관리 소프트웨어 시장 보고서(2025년)
Social Work Case Management Software Global Market Report 2025
상품코드 : 1794389
리서치사 : The Business Research Company
발행일 : On Demand Report
페이지 정보 : 영문 250 Pages
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한글목차

소셜워크 사례관리 소프트웨어 시장 규모는 향후 수년간 급성장할 전망입니다. 2029년에는 연평균 복합 성장률(CAGR) 15.4%로 263억 달러로 성장할 것으로 예상됩니다. 예측 기간의 성장은 사용자 경험과 교육, 조기 개입을 위한 예측 분석, 모바일 우선 솔루션, 원격 의료, 가상 케어 통합에 계속 중점을 두고 있기 때문일 수 있습니다. 예측기간의 주요 동향으로는 사용자 중심의 디자인과 체험, 건강의 사회적 결정요인(SDOH) 데이터의 통합, 데이터 보안과 프라이버시 대책의 강화, 예측 분석과 ai 중시, 원격 의료와 원격 케어의 통합 등이 있습니다.

향후 5년간의 성장률 15.4%라고 하는 예측은 이 시장의 이전 예상치보다 0.5% 소폭 감소한 것을 반영합니다. 이 감소는 주로 미국과 다른 국가 간의 관세의 영향 때문입니다. 소프트웨어 수입과 국경을 넘어서는 클라우드 인프라에 대한 관세 상승은 사례 관리 시스템의 가입 비용을 증가시키고 소셜 워크 업무의 효율성에 영향을 줄 수 있습니다. 또한 상호관세와 무역의 긴장과 한계 증가로 인한 세계경제와 무역에 대한 악영향으로 인해 그 영향이 더 넓게 느껴질 것으로 보입니다.

전문 소셜워크 서비스에 대한 수요가 증가함에 따라 소셜워크 사례 관리 소프트웨어 시장의 성장이 이어집니다. 전문 소셜워크 서비스에는 교육을 받은 라이선스가 있는 소셜 워커가 개인, 가족, 그룹 및 커뮤니티에 제공하는 전문 개입, 지원 및 지원이 포함됩니다. 전문적인 소셜워크 서비스에 대한 수요 증가는 인구동태 변화, 정신건강 문제에 대한 의식 증가, 복잡한 사회적 과제에 효과적으로 대처하기 위한 요구에 맞는 지원의 필요성 등이 배경에 있습니다. 소셜워크 사례관리 소프트웨어는 워크 플로우를 간소화하고 반복 작업을 자동화하며 소셜 워커의 효율성을 높이는 솔루션을 제공합니다. 사례 관리 프로세스를 디지털화함으로써 소셜 워커는 더 많은 시간을 고객의 직접적인 케어와 개입으로 나누어 최대한의 효과를 발휘할 수 있습니다. 예를 들어, 미국 노동 통계국의 데이터에 따르면 소셜 워커의 고용은 2020년부터 2030년까지 12% 증가할 것으로 예측되며, 이는 소셜 워커의 서비스에 대한 수요 증가와 이에 대응하는 효율적인 사례 관리 도구의 필요성을 반영합니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향과 전략

제4장 시장 : 금리, 인플레이션, 지정학, 무역전쟁과 관세, 그리고 코로나 및 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석과 전략 분석 프레임워크

제6장 시장 세분화

제7장 지역별/국가별 분석

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도와 기업 프로파일

제31장 기타 주요 기업 및 혁신 기업

제32장 세계 시장 경쟁 벤치마킹과 대시보드

제33장 주요 인수합병(M&A)

제34장 최근 시장 동향

제35장 시장의 잠재력이 높은 국가, 부문, 전략

제36장 부록

SHW
영문 목차

영문목차

Social work case management software refers to specialized solutions designed to aid social workers and human service organizations in automating manual tasks, managing cases, prioritizing tasks, scheduling appointments, and securely sharing confidential information across social services. This software streamlines service delivery, improves client outcomes, and fosters collaboration and accountability within the social work profession.

The primary types of social work case management software include basic, standard, and senior versions. Basic software provides essential features for organizing and monitoring client data and interactions, suitable for smaller organizations or those with simpler requirements. These solutions are available in both on-premise and cloud-based deployment options, catering to small and medium-sized enterprises, as well as larger enterprises across various sectors such as missions, community organizations, museums, hospital medical centers, international aid organizations, animal protection organizations, and others.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the resulting trade tensions in spring 2025 are having a considerable impact on the social services market by driving up costs for essential goods, assistive technologies, and digital infrastructure many of which are sourced from tariff-affected regions. Providers of healthcare, elderly care, and community-based services are facing tighter budgets, as rigid government contracts and funding constraints limit their ability to offset these rising expenses. This climate of uncertainty has also slowed investments in digital transformation and telehealth solutions, hindering efforts to enhance service accessibility and operational efficiency. In response, organizations are increasingly turning to local suppliers, establishing joint procurement strategies to manage costs, and adopting affordable digital tools to sustain service delivery amid ongoing financial pressures.

The social work case management software market research report is one of a series of new reports from The Business Research Company that provides social work case management software market statistics, including social work case management software industry global market size, regional shares, competitors with social work case management software market share, detailed social work case management software market segments, market trends, and opportunities, and any further data you may need to thrive in the social work case management software industry. This social work case management software market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The social work case management software market size has grown rapidly in recent years. It will grow from $12.73 billion in 2024 to $14.83 billion in 2025 at a compound annual growth rate (CAGR) of 16.5%. The growth in the historic period can be attributed to data management, regulatory compliance, workflow optimization, integration capabilities, customization and flexibility.

The social work case management software market size is expected to see rapid growth in the next few years. It will grow to $26.3 billion in 2029 at a compound annual growth rate (CAGR) of 15.4%. The growth in the forecast period can be attributed to continued emphasis on user experience and training, predictive analytics for early intervention, mobile-first solutions, telehealth and virtual care integration. Major trends in the forecast period include user-centric design and experience, integration of social determinants of health (SDOH) data, enhanced data security and privacy measures, focus on predictive analytics and ai, integration of telehealth and remote care.

The forecast of 15.4% growth over the next five years reflects a modest reduction of 0.5% from the previous estimate for this market. This reduction is primarily due to the impact of tariffs between the US and other countries. Increased tariffs on software imports and cross-border cloud infrastructure may raise subscription costs for case management systems, affecting efficiency in social work operations.The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The increasing demand for professional social work services is set to drive the growth of the social work case management software market. Professional social work services encompass specialized interventions, support, and assistance provided by trained and licensed social workers to individuals, families, groups, and communities. This growing demand for professional social work services is fueled by shifting demographics, heightened awareness of mental health issues, and the need for tailored support to effectively address complex social challenges. Social work case management software offers solutions to streamline workflows, automate repetitive tasks, and enhance efficiency for social workers. By digitizing case management processes, these software solutions enable social workers to allocate more time to direct client care and intervention, thereby maximizing their impact. For example, data from the US Bureau of Labour Statistics projects a 12% growth in the employment of social workers from 2020 to 2030, reflecting the escalating demand for their services and the corresponding need for efficient case management tools.

Major players in the social work case management software market are focusing on developing advanced case management solutions to improve efficiency, enhance client outcomes, streamline workflows, and foster better communication and collaboration among social workers, clients, and other stakeholders. These case management solutions are comprehensive systems designed to manage and track cases or incidents throughout their lifecycle. They are widely used across various industries, including healthcare, legal, social services, and customer service. For example, in June 2024, Brandwatch, a UK-based software company, introduced a new feature called Case Management to enhance social customer care capabilities. This tool allows team members to collaborate more effectively by assigning cases, delegating tasks, and maintaining communication within the platform, ensuring all parties are kept informed about the status of customer inquiries.

In August 2022, Kofax, a US-based provider of intelligent automation software for digital workflow transformation, bolstered its position in the market through the acquisition of Ephesoft Inc. This strategic move aimed to expand Kofax's portfolio of intelligent document processing (IDP) solutions and strengthen its go-to-market channels. Ephesoft Inc., a US-based company specializing in intelligent document processing systems, data enrichment solutions, and case management software, complements Kofax's offerings and enhances its capabilities in addressing the evolving needs of social work case management.

Major companies operating in the social work case management software market are Simon Solutions, Next-Step Software, Form.Com, Crucial Data Solutions, Exponent Partners, Nintex, C Incpture, Castor EDC, GoCanvas, Medrio, Ephesoft, RedMane Technology, Docuphase, CaseWorthy, Eccovia Solution, AtEvent, Athena Software, Spatial Networks, KaleidaCare Management Solution, OpenClinica, ProntoForms, Civicore Case Management, Sumac Software, OnlineCRF, Providersoft

North America was the largest region in the social work case management software market in 2024. The regions covered in the social work case management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the social work case management software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The social work case management software market includes revenues earned by entities through resource referral and coordination, communication and collaboration tools, scheduling and appointment management, client data management, and case management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Social Work Case Management Software Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on social work case management software market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for social work case management software ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The social work case management software market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

Scope

Table of Contents

1. Executive Summary

2. Social Work Case Management Software Market Characteristics

3. Social Work Case Management Software Market Trends And Strategies

4. Social Work Case Management Software Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

5. Global Social Work Case Management Software Growth Analysis And Strategic Analysis Framework

6. Social Work Case Management Software Market Segmentation

7. Social Work Case Management Software Market Regional And Country Analysis

8. Asia-Pacific Social Work Case Management Software Market

9. China Social Work Case Management Software Market

10. India Social Work Case Management Software Market

11. Japan Social Work Case Management Software Market

12. Australia Social Work Case Management Software Market

13. Indonesia Social Work Case Management Software Market

14. South Korea Social Work Case Management Software Market

15. Western Europe Social Work Case Management Software Market

16. UK Social Work Case Management Software Market

17. Germany Social Work Case Management Software Market

18. France Social Work Case Management Software Market

19. Italy Social Work Case Management Software Market

20. Spain Social Work Case Management Software Market

21. Eastern Europe Social Work Case Management Software Market

22. Russia Social Work Case Management Software Market

23. North America Social Work Case Management Software Market

24. USA Social Work Case Management Software Market

25. Canada Social Work Case Management Software Market

26. South America Social Work Case Management Software Market

27. Brazil Social Work Case Management Software Market

28. Middle East Social Work Case Management Software Market

29. Africa Social Work Case Management Software Market

30. Social Work Case Management Software Market Competitive Landscape And Company Profiles

31. Social Work Case Management Software Market Other Major And Innovative Companies

32. Global Social Work Case Management Software Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Social Work Case Management Software Market

34. Recent Developments In The Social Work Case Management Software Market

35. Social Work Case Management Software Market High Potential Countries, Segments and Strategies

36. Appendix

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