¼¼°èÀÇ º¸Çè ºñÁî´Ï½º ÇÁ·Î¼¼½º ¾Æ¿ô¼Ò½Ì ½ÃÀå º¸°í¼­(2025³â)
Insurance Business Process Outsourcing Global Market Report 2025
»óǰÄÚµå : 1704623
¸®¼­Ä¡»ç : The Business Research Company
¹ßÇàÀÏ : On Demand Report
ÆäÀÌÁö Á¤º¸ : ¿µ¹® 200 Pages
 ¶óÀ̼±½º & °¡°Ý (ºÎ°¡¼¼ º°µµ)
US $ 4,490 £Ü 6,371,000
PDF (Single User License) help
PDF º¸°í¼­¸¦ 1¸í¸¸ ÀÌ¿ëÇÒ ¼ö ÀÖ´Â ¶óÀ̼±½ºÀÔ´Ï´Ù. Àμ⠰¡´ÉÇϸç Àμ⹰ÀÇ ÀÌ¿ë ¹üÀ§´Â PDF ÀÌ¿ë ¹üÀ§¿Í µ¿ÀÏÇÕ´Ï´Ù.
US $ 6,490 £Ü 9,209,000
PDF (Site License) help
PDF º¸°í¼­¸¦ µ¿ÀÏ »ç¾÷ÀåÀÇ ¸ðµç ºÐÀÌ ÀÌ¿ëÇÒ ¼ö ÀÖ´Â ¶óÀ̼±½ºÀÔ´Ï´Ù. Àμ⠰¡´ÉÇϸç Àμ⹰ÀÇ ÀÌ¿ë ¹üÀ§´Â PDF ÀÌ¿ë ¹üÀ§¿Í µ¿ÀÏÇÕ´Ï´Ù.
US $ 8,490 £Ü 12,048,000
PDF (Enterprise License) help
PDF º¸°í¼­¸¦ µ¿ÀÏ ±â¾÷ÀÇ ¸ðµç ºÐÀÌ ÀÌ¿ëÇÒ ¼ö ÀÖ´Â ¶óÀ̼±½ºÀÔ´Ï´Ù. Àμ⠰¡´ÉÇϸç Àμ⹰ÀÇ ÀÌ¿ë ¹üÀ§´Â PDF ÀÌ¿ë ¹üÀ§¿Í µ¿ÀÏÇÕ´Ï´Ù.


¤± Add-on °¡´É: °í°´ÀÇ ¿äû¿¡ µû¶ó ÀÏÁ¤ÇÑ ¹üÀ§ ³»¿¡¼­ CustomizationÀÌ °¡´ÉÇÕ´Ï´Ù. ÀÚ¼¼ÇÑ »çÇ×Àº ¹®ÀÇÇØ Áֽñ⠹ٶø´Ï´Ù.
¤± º¸°í¼­¿¡ µû¶ó ÃֽŠÁ¤º¸·Î ¾÷µ¥ÀÌÆ®ÇÏ¿© º¸³»µå¸³´Ï´Ù. ¹è¼Û±âÀÏÀº ¹®ÀÇÇØ Áֽñ⠹ٶø´Ï´Ù.

Çѱ۸ñÂ÷

º¸Çè ºñÁî´Ï½º ÇÁ·Î¼¼½º ¾Æ¿ô¼Ò½Ì ½ÃÀå ±Ô¸ð´Â ÇâÈÄ ¸î ³â µ¿¾È °­·ÂÇÑ ¼ºÀå¼¼¸¦ º¸ÀÏ °ÍÀ¸·Î ¿¹»óµÇ¸ç, 2029³â±îÁö ¿¬Æò±Õ 8.5%ÀÇ CAGR·Î 117¾ï ´Þ·¯¿¡ ´ÞÇÒ °ÍÀ¸·Î ¿¹»óµË´Ï´Ù. ¿¹Ãø ±â°£ÀÇ ¼ºÀå ¹è°æ¿¡´Â »õ·Î¿î ºñÁî´Ï½º ¸ðµ¨ÀÇ ÃâÇö, º¸Çè»çÀÇ ±ÞÁõ, °í°´ °æÇè Çâ»ó, °í°´ ¸¸Á·µµ Çâ»ó¿¡ ´ëÇÑ °ü½É Áõ°¡, µ¥ÀÌÅÍ ºÐ¼®ÀÇ Á߿伺 Áõ°¡ µîÀÌ ÀÖ½À´Ï´Ù. ¿¹Ãø ±â°£ÀÇ ÁÖ¿ä µ¿ÇâÀ¸·Î´Â µðÁöÅÐ ±â¼ú äÅà Áõ°¡, AI ¹× ¸Ó½Å·¯´× äÅÃ, Ŭ¶ó¿ìµå ±â¹Ý ¼­ºñ½º ÃâÇö, ±â¼ú ¹ßÀü, AI ¹× ¸Ó½Å·¯´× äÅà µîÀ» µé ¼ö ÀÖ½À´Ï´Ù.

º¸Çè Àû¿ë ¹üÀ§ÀÇ È®´ë´Â ÇâÈÄ º¸Çè ºñÁî´Ï½º ÇÁ·Î¼¼½º ¾Æ¿ô¼Ò½Ì(BPO) ½ÃÀåÀÇ ¼ºÀåÀ» °ßÀÎÇÒ °ÍÀ¸·Î ¿¹»óµË´Ï´Ù. º¸Çè Ä¿¹ö¸®Áö´Â º¸Çè ¼­ºñ½º°¡ Á¦°øÇÏ´Â À§Çè°ú Ã¥ÀÓÀ¸·ÎºÎÅÍÀÇ º¸È£¸¦ ÀǹÌÇϸç, ÀáÀçÀûÀÎ ¼Õ½ÇÀ̳ª ¼ÕÇØ¿¡ ´ëÇÑ ±ÝÀüÀû º¸È£¸¦ Á¦°øÇÕ´Ï´Ù. ÀÌ·¯ÇÑ ¼ö¿ä´Â º¸Çè·á¸¦ ÁöºÒÇÏ´Â ´ë°¡·Î ÀáÀçÀû ¼Õ½ÇÀÇ À§ÇèÀ» º¸Çèȸ»ç¿¡ ÀÌÀüÇÒ ¼ö ÀÖ´Ù´Â Á¡¿¡¼­ ±âÀÎÇÕ´Ï´Ù. º¸Çè BPO´Â º¸Çè»çÀÇ ´Ù¾çÇÑ ¾÷¹« ÇÁ·Î¼¼½º¿Í ±â´ÉÀ» Á¦3ÀÇ ¼­ºñ½º Á¦°ø¾÷ü¿¡ ¾Æ¿ô¼Ò½ÌÇÏ´Â °ÍÀ¸·Î, È¿À²¼º°ú °æÀï·Â °­È­¶ó´Â Å« ÀÌÁ¡À» °¡Á®´Ù ÁÝ´Ï´Ù. ¿¹¸¦ µé¾î, ¹Ì±¹ Àα¸Á¶»ç±¹ÀÌ 2023³â 9¿ù¿¡ ¹ßÇ¥ÇÑ ¹Ù¿¡ µû¸£¸é, 2021³âºÎÅÍ 2022³â±îÁö º¸Çè °¡ÀÔ·ü°ú º¸Çè°¡ÀÔÀÚ ¼ö°¡ Áõ°¡ÇÏ¿© 92.1%ÀÇ »ç¶÷µéÀÌ ÀÌ ÇØÀÇ ¾î´À ½ÃÁ¡¿¡ °Ç°­ º¸Çè¿¡ °¡ÀÔÇÏ¿© ÃÑ 3¾ï 4õ¸¸ ¸íÀÌ º¸Çè¿¡ °¡ÀÔÇÒ °ÍÀ¸·Î ¿¹»óµË´Ï´Ù. ±× °á°ú, »çÀ̹ö º¸¾È »ç°íÀÇ Áõ°¡°¡ º¸Çè ºñÁî´Ï½º ÇÁ·Î¼¼½º ¾Æ¿ô¼Ò½Ì ½ÃÀåÀÇ ¼ºÀå¿¡ ±â¿©Çϰí ÀÖ½À´Ï´Ù.

º¸Çè BPO ½ÃÀåÀÇ ÁÖ¿ä ±â¾÷µéÀº ¾÷¹« ÃÖÀûÈ­, ºñ¿ë Àý°¨, °í°´ ¼­ºñ½º Çâ»óÀ» À§ÇØ AI ±â¹Ý º¸Çè ¼­ºñ½º¸¦ °³¹ßÇϰí ÀÖ½À´Ï´Ù. ÀÌ·¯ÇÑ ¼­ºñ½ºµéÀº ¸Ó½Å·¯´×, µ¥ÀÌÅÍ ºÐ¼® µî ÀΰøÁö´É ±â¼úÀ» Ȱ¿ëÇÏ¿© º¸Çè Àμö, º¸Çè±Ý û±¸ ó¸®, °í°´ ¼­ºñ½º, À§Çè Æò°¡ µî ´Ù¾çÇÑ º¸Çè ÇÁ·Î¼¼½º¸¦ °­È­Çϰí ÀÖ½À´Ï´Ù. ¿¹¸¦ µé¾î, 2023³â 6¿ù Expert.Ai SpA´Â ÀÚ¿¬¾î ó¸®(NLP)¸¦ Ȱ¿ëÇÏ¿© º¸Çè»çÀÇ Àμö ¹× Ŭ·¹ÀÓ ¼Ö·ç¼ÇÀ» °­È­ÇÏ´Â Expert.Ai Platform for Insurance¸¦ ¹ßÇ¥Çß½À´Ï´Ù. Expert.Ai Ç÷§ÆûÀº Áß¿äÇÑ µ¥ÀÌÅ͸¦ ÀÚµ¿À¸·Î ÃßÃâÇϰí, º¹Àâµµ¿¡ µû¶ó Á¦Ãâ ¼­·ù¿Í Ŭ·¹ÀÓÀÇ ¿ì¼±¼øÀ§¸¦ Á¤Çϰí, ÀÇ»ç°áÁ¤À» °¡¼ÓÈ­Çϱâ À§ÇÑ ¿ä¾àµÈ ÀλçÀÌÆ®¸¦ Á¦°øÇÏ¿© ¼­·ù ½É»ç Áֱ⸦ °£¼ÒÈ­ÇÕ´Ï´Ù. º¸Çè ¶óÀÌÇÁ»çÀÌŬ Àü¹ÝÀÇ È¿À²¼º, Á¤È®¼º, ½Å¼Ó¼ºÀ» Çâ»ó½ÃÄÑ ¾ð´õ¶óÀÌÅÍ¿Í Å¬·¹ÀÓ ´ã´çÀÚ°¡ ´õ °¡Ä¡ ÀÖ´Â ¾÷¹«¿¡ ÁýÁßÇÒ ¼ö ÀÖµµ·Ï Áö¿øÇÕ´Ï´Ù.

¸ñÂ÷

Á¦1Àå ÁÖ¿ä ¿ä¾à

Á¦2Àå ½ÃÀå Æ¯Â¡

Á¦3Àå ½ÃÀå µ¿Çâ°ú Àü·«

Á¦4Àå ½ÃÀå - ±Ý¸®, ÀÎÇ÷¹À̼Ç, ÁöÁ¤ÇÐ, ½ÅÁ¾ Äڷγª¹ÙÀÌ·¯½º °¨¿°Áõ, ±×¸®°í °æ±âȸº¹ÀÌ ½ÃÀå¿¡ ¹ÌÄ¡´Â ¿µÇâÀ» Æ÷ÇÔÇÑ °Å½Ã°æÁ¦ ½Ã³ª¸®¿À

Á¦5Àå ¼¼°èÀÇ ¼ºÀå ºÐ¼®°ú Àü·« ºÐ¼® ÇÁ·¹ÀÓ¿öÅ©

Á¦6Àå ½ÃÀå ¼¼ºÐÈ­

Á¦7Àå Áö¿ªº°¡¤±¹°¡º° ºÐ¼®

Á¦8Àå ¾Æ½Ã¾ÆÅÂÆò¾ç ½ÃÀå

Á¦9Àå Áß±¹ ½ÃÀå

Á¦10Àå Àεµ ½ÃÀå

Á¦11Àå ÀϺ» ½ÃÀå

Á¦12Àå È£ÁÖ ½ÃÀå

Á¦13Àå Àεµ³×½Ã¾Æ ½ÃÀå

Á¦14Àå Çѱ¹ ½ÃÀå

Á¦15Àå ¼­À¯·´ ½ÃÀå

Á¦16Àå ¿µ±¹ ½ÃÀå

Á¦17Àå µ¶ÀÏ ½ÃÀå

Á¦18Àå ÇÁ¶û½º ½ÃÀå

Á¦19Àå ÀÌÅ»¸®¾Æ ½ÃÀå

Á¦20Àå ½ºÆäÀÎ ½ÃÀå

Á¦21Àå µ¿À¯·´ ½ÃÀå

Á¦22Àå ·¯½Ã¾Æ ½ÃÀå

Á¦23Àå ºÏ¹Ì ½ÃÀå

Á¦24Àå ¹Ì±¹ ½ÃÀå

Á¦25Àå ij³ª´Ù ½ÃÀå

Á¦26Àå ³²¹Ì ½ÃÀå

Á¦27Àå ºê¶óÁú ½ÃÀå

Á¦28Àå Áßµ¿ ½ÃÀå

Á¦29Àå ¾ÆÇÁ¸®Ä« ½ÃÀå

Á¦30Àå °æÀï ±¸µµ¿Í ±â¾÷ °³¿ä

Á¦31Àå ±âŸ ÁÖ¿ä ±â¾÷°ú Çõ½ÅÀû ±â¾÷

Á¦32Àå ¼¼°èÀÇ ½ÃÀå °æÀï º¥Ä¡¸¶Å·°ú ´ë½Ãº¸µå

Á¦33Àå ÁÖ¿ä ÀμöÇÕº´

Á¦34Àå ÃÖ±ÙÀÇ ½ÃÀå µ¿Çâ

Á¦35Àå ½ÃÀå ÀáÀç·ÂÀÌ ³ôÀº ±¹°¡, ºÎ¹®, Àü·«

Á¦36Àå ºÎ·Ï

ksm
¿µ¹® ¸ñÂ÷

¿µ¹®¸ñÂ÷

Insurance business process outsourcing (BPO) involves contracting specific business functions to specialized service providers outside the organization. These functions typically include claims processing, policy administration, and customer support, aimed at leveraging external expertise in these areas within the insurance industry.

Asset management, finance and accounting, customer care, marketing, and policy administration are among the primary types of insurance BPO services. Asset management focuses on professionally managing investments to enhance wealth and manage risks for clients or entities. This outsourcing practice serves a range of organizations, including large enterprises and small to medium-sized businesses, across sectors such as BFSI, manufacturing, healthcare, retail, telecom, and others.

The insurance business process outsourcing market research report is one of a series of new reports from The Business Research Company that provides insurance business process outsourcing market statistics, including insurance business process outsourcing industry global market size, regional shares, competitors with an insurance business process outsourcing market share, detailed insurance business process outsourcing market segments, market trends and opportunities, and any further data you may need to thrive in the insurance business process outsourcing industry. This insurance business process outsourcing market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The insurance business process outsourcing market size has grown strongly in recent years. It will grow from $7.76 billion in 2024 to $8.43 billion in 2025 at a compound annual growth rate (CAGR) of 8.7%. The growth in the historic period can be attributed to increasing demand for cost-effective operations, increased global connectivity, increasing emphasis on sustainability and ESG, and increasing digital transformation.

The insurance business process outsourcing market size is expected to see strong growth in the next few years. It will grow to $11.7 billion in 2029 at a compound annual growth rate (CAGR) of 8.5%. The growth in the forecast period can be attributed to the emergence of new business models, a surge in the number of insurance companies, an increasing focus on enhancing the customer experience, improving customer satisfaction, and the growing importance of data analytics. Major trends in the forecast period include increasing adoption of digital technologies, the adoption of AI and machine learning, the emergence of cloud-based services, technological advancements, and the and the adoption of AI and machine learning.

The growth in insurance coverage is projected to drive the expansion of the insurance business process outsourcing (BPO) market in the future. Insurance coverage refers to the protection against risk or liability provided by insurance services, offering financial safeguarding against potential losses or damages. This demand stems from the ability to transfer the risk of potential losses to insurance companies in exchange for premium payments. Insurance BPO involves outsourcing various business processes and functions of insurance companies to third-party service providers, offering substantial benefits such as enhanced efficiency and competitiveness. For example, as reported by the United States Census Bureau in September 2023, the insured rate and number of insured individuals increased from 2021 to 2022, with 92.1% of persons having health insurance at some point in the year, totaling 304.0 million individuals. Consequently, the rising prevalence of cybersecurity incidents contributes to the growth of the insurance business process outsourcing market.

Major players in the insurance BPO market are developing AI-driven insurance services to optimize operations, reduce costs, and elevate customer service. These services leverage artificial intelligence technologies such as machine learning and data analytics to bolster various insurance processes, including underwriting, claims processing, customer service, and risk assessment. For instance, in June 2023, Expert.Ai SpA launched the Expert.Ai Platform for Insurance, utilizing natural language processing (NLP) to empower insurers in underwriting and claims solutions. The platform streamlines document review cycles by automatically extracting critical data, prioritizing submissions or claims based on complexity, and providing summarized insights to expedite decision-making. By automating routine processes, the Expert.Ai Platform promises to enhance efficiency, accuracy, and speed throughout the insurance lifecycle, allowing underwriters and claims handlers to focus on higher-value activities.

In October 2023, Accenture plc acquired ON Service GmBH to strengthen its insurance operations capabilities and expand service offerings in Germany. This acquisition aims to support German insurers in enhancing operational resilience, driving business growth, and improving services such as sales and policy administration through efficient business process outsourcing. ON Service GmBH is a Germany-based business-to-business service company that offers business process outsourcing services.

Major companies operating in the insurance business process outsourcing market are Accenture plc, International Business Machines Corporation, Tata Consultancy Services Limited, Capgemini SE, Cognizant Technology Solutions Corporation, Infosys Limited, DXC Technology Company, HCL Technologies Limited, Atos SE, Wipro Limited, CGI Inc., Tech Mahindra Limited, Genpact Limited, Conduent Incorporated, Sutherland Global Services Inc., Mphasis Limited, WNS Limited, Flatworld Solutions Pvt. Ltd., EXL Service Holdings Inc., Mu Sigma Inc., Invensis Technologies Pvt. Ltd., Solartis LLC

North America was the largest region in the insurance business process outsourcing market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the insurance business process outsourcing market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the insurance business process outsourcing market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The insurance business process outsourcing market includes revenues earned by entities by providing services such as policy administration, claim processing, customer service, underwriting support, data entry, and document management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Insurance Business Process Outsourcing Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on insurance business process outsourcing market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for insurance business process outsourcing ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The insurance business process outsourcing market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

Scope

Table of Contents

1. Executive Summary

2. Insurance Business Process Outsourcing Market Characteristics

3. Insurance Business Process Outsourcing Market Trends And Strategies

4. Insurance Business Process Outsourcing Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market

5. Global Insurance Business Process Outsourcing Growth Analysis And Strategic Analysis Framework

6. Insurance Business Process Outsourcing Market Segmentation

7. Insurance Business Process Outsourcing Market Regional And Country Analysis

8. Asia-Pacific Insurance Business Process Outsourcing Market

9. China Insurance Business Process Outsourcing Market

10. India Insurance Business Process Outsourcing Market

11. Japan Insurance Business Process Outsourcing Market

12. Australia Insurance Business Process Outsourcing Market

13. Indonesia Insurance Business Process Outsourcing Market

14. South Korea Insurance Business Process Outsourcing Market

15. Western Europe Insurance Business Process Outsourcing Market

16. UK Insurance Business Process Outsourcing Market

17. Germany Insurance Business Process Outsourcing Market

18. France Insurance Business Process Outsourcing Market

19. Italy Insurance Business Process Outsourcing Market

20. Spain Insurance Business Process Outsourcing Market

21. Eastern Europe Insurance Business Process Outsourcing Market

22. Russia Insurance Business Process Outsourcing Market

23. North America Insurance Business Process Outsourcing Market

24. USA Insurance Business Process Outsourcing Market

25. Canada Insurance Business Process Outsourcing Market

26. South America Insurance Business Process Outsourcing Market

27. Brazil Insurance Business Process Outsourcing Market

28. Middle East Insurance Business Process Outsourcing Market

29. Africa Insurance Business Process Outsourcing Market

30. Insurance Business Process Outsourcing Market Competitive Landscape And Company Profiles

31. Insurance Business Process Outsourcing Market Other Major And Innovative Companies

32. Global Insurance Business Process Outsourcing Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Insurance Business Process Outsourcing Market

34. Recent Developments In The Insurance Business Process Outsourcing Market

35. Insurance Business Process Outsourcing Market High Potential Countries, Segments and Strategies

36. Appendix

(ÁÖ)±Û·Î¹úÀÎÆ÷¸ÞÀÌ¼Ç 02-2025-2992 kr-info@giikorea.co.kr
¨Ï Copyright Global Information, Inc. All rights reserved.
PC¹öÀü º¸±â