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Email Management Software Global Market Report 2025
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Email management software is a tool crafted to assist users in efficiently organizing, prioritizing, and overseeing their email communications. Its purpose lies in streamlining email exchanges within organizations, offering functions such as filtering, sorting, archiving, and automation to boost productivity, collaboration, and security in handling sizable email volumes.

The primary categories of email management software encompass cloud-based, on-premises, and other variants. Cloud-based solutions entail software, services, or infrastructure hosted and accessed via the internet, providing scalability, flexibility, and often cost-efficiency compared to on-premises alternatives. These platforms cater to various operating systems such as Windows, macOS, and Linux, serving organizations of different sizes, including large enterprises and small to medium-sized enterprises (SMEs). Email management software serves industry verticals such as banking, financial services and insurance (BFSI), healthcare, information technology (IT) and telecommunications, government, retail, education, travel and hospitality, among others.

The email management software market research report is one of a series of new reports from The Business Research Company that provides email management software market statistics, including the email management software industry global market size, regional shares, competitors with the email management software market share, detailed email management software market segments, market trends, and opportunities, and any further data you may need to thrive in the email management software industry. These email management software market research reports deliver a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The email management software market size has grown rapidly in recent years. It will grow from $4.59 billion in 2024 to $5.11 billion in 2025 at a compound annual growth rate (CAGR) of 11.3%. The growth in the historic period can be attributed to the increasing requirement for email security, the rise of cloud-based solutions, the growing demand for automation, private cloud adoption, and decreasing software costs.

The email management software market size is expected to see rapid growth in the next few years. It will grow to $7.73 billion in 2029 at a compound annual growth rate (CAGR) of 10.9%. The growth in the forecast period can be attributed to the growing demand for compliance, increasing use of smartphones and tablets, the rise of machine learning and data analytics, the competitive market environment, and the need for efficient customer service. Major trends in the forecast period include increased adoption of artificial intelligence, growing use of email management for customer service, the rise of cloud-based solutions, and increased focus on data security and integration with CRM tools.

The email management software market is set to experience significant growth, driven by the increasing adoption of cloud computing. Cloud computing offers convenient access to computing services such as storage and processing power over the internet, eliminating the need for local infrastructure. This trend is gaining traction due to its ability to improve operational efficiency, scalability, and cost-effectiveness in today's digital environment. Email management software allows organizations to efficiently organize, filter, and secure email communications, leveraging the scalability and accessibility of cloud-based infrastructure. Survey data from Flexera in April 2023 revealed that 87% of organizations adopted a multi-cloud approach, with 72% opting for hybrid clouds. Additionally, cloud spending by small and medium-sized businesses (SMBs) saw a significant increase, with 52% investing over $1.2 million in 2022, up from 38% in 2021. This growing cloud adoption is a key driver for the email management software market.

Leading companies in this market are focusing on developing advanced technology tools such as GPT-powered artificial intelligence software to gain a competitive edge. These tools integrate advanced language processing capabilities to enhance email management functionalities. For example, Karbon launched Karbon AI in May 2023, which prioritizes improving accountants' email efficiency and client experiences by summarizing email exchanges, modifying tones, evaluating inbox priorities, and generating email drafts. Data privacy and security are maintained through its integration with the Microsoft Azure OpenAI Service.

Ideagen Ltd., a US-based technology firm, completed the acquisition of Mail Manager in February 2022. The financial terms of the deal were not disclosed. This strategic move is anticipated to bolster Ideagen's proficiency in document and email management while broadening its clientele and strengthening its product portfolio and competitive standing. Mail Manager, headquartered in the UK, specializes in offering email management solutions.

Major companies operating in the email management software market are Amazon.com Inc., Google LLC, Microsoft Corporation, IBM Corporation, Cisco Systems Inc., Oracle Corporation, Salesforce.com Inc., GoDaddy Inc., Twilio Inc., Rackspace Technology Inc., NortonLifeLock Inc., HubSpot Inc., Proofpoint Inc., Zoho Corporation Pvt. Ltd., Mimecast Services Limited, Barracuda Networks Inc., The Rocket Science Group LLC, McAfee LLC, Endurance International Group Holdings Inc., Intermedia.net Inc., Sendinblue SAS, Zimbra, Mailgun Technologies Inc., AWeber Communications Inc., IceWarp Ltd., Proton Technologies AG, FastMail Pty Ltd.

North America was the largest region in the email management software market in 2024. The regions covered in the email management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the email management software market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The email management software market consists of revenues earned by entities providing services such as email organization, communication management, and distribution technologies tailored for the efficient handling of electronic mail. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Email Management Software Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on email management software market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Where is the largest and fastest growing market for email management software ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The email management software market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

Scope

Table of Contents

1. Executive Summary

2. Email Management Software Market Characteristics

3. Email Management Software Market Trends And Strategies

4. Email Management Software Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market

5. Global Email Management Software Growth Analysis And Strategic Analysis Framework

6. Email Management Software Market Segmentation

7. Email Management Software Market Regional And Country Analysis

8. Asia-Pacific Email Management Software Market

9. China Email Management Software Market

10. India Email Management Software Market

11. Japan Email Management Software Market

12. Australia Email Management Software Market

13. Indonesia Email Management Software Market

14. South Korea Email Management Software Market

15. Western Europe Email Management Software Market

16. UK Email Management Software Market

17. Germany Email Management Software Market

18. France Email Management Software Market

19. Italy Email Management Software Market

20. Spain Email Management Software Market

21. Eastern Europe Email Management Software Market

22. Russia Email Management Software Market

23. North America Email Management Software Market

24. USA Email Management Software Market

25. Canada Email Management Software Market

26. South America Email Management Software Market

27. Brazil Email Management Software Market

28. Middle East Email Management Software Market

29. Africa Email Management Software Market

30. Email Management Software Market Competitive Landscape And Company Profiles

31. Email Management Software Market Other Major And Innovative Companies

32. Global Email Management Software Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Email Management Software Market

34. Recent Developments In The Email Management Software Market

35. Email Management Software Market High Potential Countries, Segments and Strategies

36. Appendix

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