Sales intelligence encompasses a range of tech solutions providing data to salespeople, aiding sales and marketing teams in identifying, analyzing, and utilizing data for potential customers. It is instrumental in understanding consumer behavior and targeting the audience with products that meet their requirements.
The primary components of sales intelligence are software and services. Software solutions enhance the quality and quantity of sales leads by utilizing internal and external data to identify new opportunities. Sales intelligence is deployed on-premises and in the cloud, catering to organizations of various sizes, including large enterprises and small-medium enterprises (SMEs). It is applied for lead management, data management, analytics and reporting, among other purposes, in industries such as BFSI, IT and telecom, healthcare and life sciences, consumer goods and retail, media and entertainment, and others.
The sales intelligence market research report is one of a series of new reports from The Business Research Company that provides sales intelligence market statistics, including sales intelligence industry global market size, regional shares, competitors with a sales intelligence market share, detailed sales intelligence market segments, market trends and opportunities, and any further data you may need to thrive in the sales intelligence industry. This sales intelligence market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The sales intelligence market size has grown rapidly in recent years. It will grow from $3.61 billion in 2024 to $3.99 billion in 2025 at a compound annual growth rate (CAGR) of 10.3%. The growth in the historic period can be attributed to increased competition in sales, rise in demand for customer insights, focus on targeted marketing, expansion of account-based marketing, sales productivity improvement.
The sales intelligence market size is expected to see rapid growth in the next few years. It will grow to $6.94 billion in 2029 at a compound annual growth rate (CAGR) of 14.9%. The growth in the forecast period can be attributed to integration with customer relationship management (CRM), focus on social selling, shift to remote and virtual selling, emphasis on data security and compliance. Major trends in the forecast period include personalization and hyper-targeting, sales enablement integration, social selling analytics, continuous learning and training, voice and conversational analytics.
The increasing demand for content optimization and data enrichment tools has propelled the growth of the sales intelligence market. Data enrichment solutions allow businesses to maximize their data, leading to new marketing opportunities, enhanced communication channels, and improved client targeting. Similarly, content optimization is crucial to mitigate the risk of information overload, especially as new content is generated daily. For example, in January 2024, Search Hog Ltd., a UK-based web design agency, reported that digital marketing expenditure in the UK reached £25.84 billion in 2022, representing 44.5% of total advertising spending. Therefore, the rising demand for content optimization and related services is expected to boost the demand for sales intelligence tools and drive the growth of the sales intelligence market.
The increasing investments in artificial intelligence are anticipated to drive the growth of the sales intelligence market in the future. These investments involve directing financial resources toward the development, research, and application of AI technologies across various sectors. By utilizing advanced algorithms to analyze customer data, predict buying behaviors, and optimize sales strategies, investments in artificial intelligence enhance sales intelligence, leading to better decision-making and higher conversion rates. For example, in October 2023, Microsoft, a US-based computer technology company, committed A$5 billion (approximately $3.2 billion) to expand its artificial intelligence (AI) and cloud computing capabilities in Australia over the next two years. Therefore, the increasing investments in artificial intelligence are propelling the sales intelligence market forward.
The infusion of AI and ML capabilities to automate the pre-sales process is a prevalent trend. NielsenIQ BASES, a US-based new product and innovation development company, introduced BASES Creative Product AI in September 2022. This artificial intelligence engine, comprising 100 models and algorithms, enables the testing, screening, and optimization of product formulations, providing companies with opportunities to automate and improve their pre-sales and sales processes.
Major companies in the sales intelligence market are concentrating on developing advanced AI-integrated solutions to enhance predictive analytics and streamline sales processes for maximum efficiency and accuracy. In November 2023, Salesforce Inc., a US-based customer relationship management (CRM) company, launched Sales Cloud featuring the integrated AI assistant Copilot for Sales. These innovations aim to empower sales representatives, leaders, and operational teams, facilitating quicker sales processes, elevated seller productivity, and increased business revenue through AI-driven tools for tasks such as meeting summaries, email creation, and real-time data connections.
In May 2024, Warmly, a US-based sales orchestration firm, acquired Immagnify for an undisclosed sum. This acquisition is intended to enhance Warmly's B2B sales intelligence capabilities and refine its go-to-market strategies by utilizing Immagnify's advanced data collection and insights. Immagnify, an Israel-based sales intelligence platform, bolsters sales intelligence by providing data-driven insights that enable targeted engagement and enhance conversion strategies.
Major companies operating in the sales intelligence market include Oracle Corporation, LinkedIn Corporation, Dun & Bradstreet Corporation, Zoho Corporation, ZoomInfo Technologies LLC, InfoGroup Inc., Outreach Inc., Data Axle LLC, Demandbase Inc., HG Insights Inc., LeadGenius Inc., Showpad Inc., SalesIntel LLC, LeanData Inc., InsideView Corporation, DueDil Limited, Conversica Corporation, FuLLContact LLC, List Partners Inc., Velocify LLC, Clearbit Inc., UpLead Corporation, EverString Corporation, Relationship Capital Partners Inc., Gryphon Networks Corporation, RelPro LLC, InsightSquared Inc., RingLead Inc.
North America was the largest region in the sales intelligence market in 2024 and is also expected to be the fastest-growing region in the forecast period. The regions covered in the sales intelligence market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the sales intelligence market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The sales intelligence market includes revenues earned by entities by personalizing the sales strategy, enriching and cleaning the existing customer data. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Sales Intelligence Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on sales intelligence market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
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Where is the largest and fastest growing market for sales intelligence ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The sales intelligence market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:
The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope
Markets Covered:1) By Component: Software; Services
2) By Organization Sizes: Large Enterprises; SMEs
3) By Deployment Type: On-Premises; Cloud
4) By Application: Lead Management; Data Management; Analytics and Reporting; Other Applications
5) By End User: BFSI; IT And Telecom; Healthcare And Life Sciences; Consumer Goods And Retail; Media And Entertainment; Other End Users
Subsegments:
1) By Software: Data Management Software; Analytics Software; Customer Relationship Management (CRM) Software; Lead Generation Software; Predictive Analytics Software
2) By Services: Consulting Services; Implementation Services; Training And Support Services; Managed Services
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.
Table of Contents
1. Executive Summary
2. Sales Intelligence Market Characteristics
3. Sales Intelligence Market Trends And Strategies
4. Sales Intelligence Market - Macro Economic Scenario Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market
5. Global Sales Intelligence Growth Analysis And Strategic Analysis Framework
5.1. Global Sales Intelligence PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Sales Intelligence Market Growth Rate Analysis
5.4. Global Sales Intelligence Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Sales Intelligence Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Sales Intelligence Total Addressable Market (TAM)
6. Sales Intelligence Market Segmentation
6.1. Global Sales Intelligence Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Software
Services
6.2. Global Sales Intelligence Market, Segmentation By Organization Sizes, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Large Enterprises
SMEs
6.3. Global Sales Intelligence Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
On-Premises
Cloud
6.4. Global Sales Intelligence Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Lead Management
Data Management
Analytics and Reporting
Other Applications
6.5. Global Sales Intelligence Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
BFSI
IT And Telecom
Healthcare And Life Sciences
Consumer Goods And Retail
Media And Entertainment
Other End Users
6.6. Global Sales Intelligence Market, Sub-Segmentation Of Software, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Data Management Software
Analytics Software
Customer Relationship Management (CRM) Software
Lead Generation Software
Predictive Analytics Software
6.7. Global Sales Intelligence Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Consulting Services
Implementation Services
Training And Support Services
Managed Services
7. Sales Intelligence Market Regional And Country Analysis
7.1. Global Sales Intelligence Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Sales Intelligence Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion