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E-Commerce Logistics Market Size, Share, Trends, Industry Analysis Report: By Service Type, Operational Mode, Business Model, and Region - Market Forecast, 2025-2034
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DHL eCommerce
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The global e-commerce logistics market size is expected to reach USD 3,721.53 billion by 2034, according to a new study by Polaris Market Research. The report "E-Commerce Logistics Market Size, Share, Trends, Industry Analysis Report: By Service Type, Operational Mode (Domestic and International), Business Model, and Region (North America, Europe, Asia Pacific, Latin America, and Middle East & Africa) - Market Forecast, 2025- 2034" gives a detailed insight into current market dynamics and provides analysis on future market growth.
E-commerce logistics encompasses the comprehensive management of storing, shipping, and delivering products purchased through online platforms. This market facilitates seamless order fulfillment through advanced technological solutions and innovative service offerings. The scope includes inventory management, warehousing operations, order processing systems, packaging solutions, transportation networks, last-mile delivery services, and returns handling processes.
The -commerce logistics market supports domestic and international e-commerce operations, facilitating cross-border trade and local deliveries. Modern e-commerce logistics incorporates artificial intelligence, the Internet of Things (IoT), robotics, and blockchain technology to optimize operations and enhance customer experience. The market serves various business models, including business-to-business (B2B), business-to-consumer (B2C), and consumer-to-consumer (C2C) segments, each requiring specialized logistics solutions to meet specific operational requirements.
The widespread adoption of smartphones is driving the e-commerce logistics market expansion. Global smartphone penetration, exceeding 85% in developed markets and rapidly growing in emerging economies, has transformed how consumers shop and interact with e-commerce platforms. This shift has created unprecedented demands on logistics networks, particularly in mobile-first markets across Asia and Africa. The rise of mobile commerce (m-commerce) has led to a significant increase in impulse purchases and time-sensitive delivery requirements, forcing logistics providers to revamp their operations to handle higher order volumes and faster delivery expectations.
E-Commerce Logistics Market Report Highlights
Based on service type, the transportation segment dominated the e-commerce logistics market in 2024, driven by the rapid growth in last-mile delivery services and the integration of AI-powered route optimization and real-time tracking capabilities.
Based on business model, the business-to-consumer (B2C) segment is projected to witness the fastest growth from 2025 to 2034, primarily due to the unprecedented surge in direct-to-consumer e-commerce sales and the increasing adoption of mobile shopping apps.
In 2024, North America dominated the global e-commerce logistics market, driven by the rapid adoption of automated warehouse solutions and the integration of AI in logistics operations.
The Asia Pacific e-commerce logistics market is projected to experience significant growth during the forecast period due to high smartphone penetration which has led to increase in utilization of e-commerce platforms.
A few of the global key market players are Amazon Logistics, DHL eCommerce, FedEx Corporation, UPS Supply Chain Solutions, XPO Logistics, Alibaba Group (Cainiao Network), JD Logistics, SF Express, Deutsche Post DHL Group, C.H. Robinson, DSV Panalpina, Kuehne + Nagel, Nippon Express, GXO Logistics, and Maersk (E-commerce Logistics).
Polaris Market Research has segmented the e-commerce logistics market research report on the basis of service type, operational mode, business model, and region:
By Service Type Outlook (Revenue - USD Billion, 2020-2034)
Transportation
Warehousing
Value-Added Services
Returns Management
Cross-Border Services
By Operational Area Outlook (Revenue - USD Billion, 2020-2034)
By Business Model Outlook (Revenue - USD Billion, 2020-2034)
Business-to-Business (B2B)
Business-to-Consumer (B2C)
Consumer-to-Consumer (C2C)
By Regional Outlook (Revenue - USD Billion, 2020-2034)
North America
US
Canada
Europe
Germany
France
UK
Italy
Spain
Netherlands
Russia
Rest of Europe
Asia Pacific
China
Japan
India
Malaysia
South Korea
Indonesia
Australia
Vietnam
Rest of Asia Pacific
Middle East & Africa
Saudi Arabia
UAE
Israel
South Africa
Rest of Middle East & Africa
Latin America
Mexico
Brazil
Argentina
Rest of Latin America
Table of Contents
1. Introduction
1.1. Report Description
1.1.1. Objectives of the Study
1.1.2. Market Scope
1.1.3. Assumptions
1.2. Stakeholders
2. Executive Summary
3. Research Methodology
3.1. Overview
3.2. Data Sources
3.2.1. Primary Sources
3.2.2. Secondary Sources
4. Global E-Commerce Logistics Market Insights
4.1. E-Commerce Logistics Market - Market Snapshot
4.2. E-Commerce Logistics Market Dynamics
4.2.1. Drivers and Opportunities
4.2.1.1. Growth in Online Shopping
4.2.1.2. Growth Digital Commerce Platforms
4.2.2. Restraints and Challenges
4.2.2.1. High Initial Cost
4.3. Porter's Five Forces Analysis
4.3.1. Bargaining Power of Suppliers (Moderate)
4.3.2. Threats of New Entrants: (Low)
4.3.3. Bargaining Power of Buyers (Moderate)
4.3.4. Threat of Substitute (Moderate)
4.3.5. Rivalry among existing firms (High)
4.4. PESTEL Analysis
4.5. E-Commerce Logistics Market Trends
4.6. Value Chain Analysis
4.7. COVID-19 Impact Analysis
5. Global E-Commerce Logistics Market, by Service Type
5.1. Key Findings
5.2. Introduction
5.2.1. Global E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
5.3. Transportation
5.3.1. Global E-Commerce Logistics Market, by Transportation, by Region, 2020-2034 (USD billion)
5.4. Warehousing
5.4.1. Global E-Commerce Logistics Market, by Warehousing, by Region, 2020-2034 (USD billion)
5.5. Value-added Services
5.5.1. Global E-Commerce Logistics Market, by Value-added Services, by Region, 2020-2034 (USD billion)
5.6. Returns Management
5.6.1. Global E-Commerce Logistics Market, by Returns Management, by Region, 2020-2034 (USD billion)
5.7. Cross-border Services
5.7.1. Global E-Commerce Logistics Market, by Cross-border Services, by Region, 2020-2034 (USD billion)
6. Global E-Commerce Logistics Market, by Operational Area
6.1. Key Findings
6.2. Introduction
6.2.1. Global E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
6.3. Domestic
6.3.1. Global E-Commerce Logistics Market, by Domestic, by Region, 2020-2034 (USD billion)
6.4. International
6.4.1. Global E-Commerce Logistics Market, by International, by Region, 2020-2034 (USD billion)
7. Global E-Commerce Logistics Market, by Business Model
7.1. Key Findings
7.2. Introduction
7.2.1. Global E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
7.3. Business-to-Business (B2B)
7.3.1. Global E-Commerce Logistics Market, by Business-to-Business (B2B), by Region, 2020-2034 (USD billion)
7.4. Business-to-Consumer (B2C)
7.4.1. Global E-Commerce Logistics Market, by Business-to-Consumer (B2C), by Region, 2020-2034 (USD billion)
7.5. Consumer-to-Consumer (C2C)
7.5.1. Global E-Commerce Logistics Market, by Consumer-to-Consumer (C2C), by Region, 2020-2034 (USD billion)
8. Global E-Commerce Logistics Market, by Geography
8.1. Key Findings
8.2. Introduction
8.2.1. E-Commerce Logistics Market Assessment, By Geography, 2020-2034 (USD billion)
8.3. E-Commerce Logistics Market - North America
8.3.1. North America: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.3.2. North America: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.3.3. North America: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.3.4. E-Commerce Logistics Market - U.S.
8.3.4.1. U.S.: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.3.4.2. U.S.: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.3.4.3. U.S.: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.3.5. E-Commerce Logistics Market - Canada
8.3.5.1. Canada: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.3.5.2. Canada: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.3.5.3. Canada: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.4. E-Commerce Logistics Market - Europe
8.4.1. Europe: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.4.2. Europe: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.4.3. Europe: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.4.4. E-Commerce Logistics Market - UK
8.4.4.1. UK: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.4.4.2. UK: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.4.4.3. UK: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.4.5. E-Commerce Logistics Market - France
8.4.5.1. France: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.4.5.2. France: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.4.5.3. France: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.4.6. E-Commerce Logistics Market - Germany
8.4.6.1. Germany: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.4.6.2. Germany: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.4.6.3. Germany: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.4.7. E-Commerce Logistics Market - Italy
8.4.7.1. Italy: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.4.7.2. Italy: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.4.7.3. Italy: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.4.8. E-Commerce Logistics Market - Spain
8.4.8.1. Spain: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.4.8.2. Spain: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.4.8.3. Spain: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.4.9. E-Commerce Logistics Market - Netherlands
8.4.9.1. Netherlands: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.4.9.2. Netherlands: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.4.9.3. Netherlands: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.4.10. E-Commerce Logistics Market - Russia
8.4.10.1. Russia: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.4.10.2. Russia: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.4.10.3. Russia: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.4.11. E-Commerce Logistics Market - Rest of Europe
8.4.11.1. Rest of Europe: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.4.11.2. Rest of Europe: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.4.11.3. Rest of Europe: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.5. E-Commerce Logistics Market - Asia Pacific
8.5.1. Asia Pacific: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.5.2. Asia Pacific: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.5.3. Asia Pacific: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.5.4. E-Commerce Logistics Market - China
8.5.4.1. China: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.5.4.2. China: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.5.4.3. China: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.5.5. E-Commerce Logistics Market - India
8.5.5.1. India: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.5.5.2. India: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.5.5.3. India: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.5.6. E-Commerce Logistics Market - Malaysia
8.5.6.1. Malaysia: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.5.6.2. Malaysia: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.5.6.3. Malaysia: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.5.7. E-Commerce Logistics Market - Japan
8.5.7.1. Japan: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.5.7.2. Japan: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.5.7.3. Japan: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.5.8. E-Commerce Logistics Market - Indonesia
8.5.8.1. Indonesia: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.5.8.2. Indonesia: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.5.8.3. Indonesia: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.5.9. E-Commerce Logistics Market - South Korea
8.5.9.1. South Korea: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.5.9.2. South Korea: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.5.9.3. South Korea: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.5.10. E-Commerce Logistics Market - Australia
8.5.10.1. Australia: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.5.10.2. Australia: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.5.10.3. Australia: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.5.11. E-Commerce Logistics Market - Rest of Asia Pacific
8.5.11.1. Rest of Asia Pacific: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.5.11.2. Rest of Asia Pacific: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.5.11.3. Rest of Asia Pacific: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.6. E-Commerce Logistics Market - Middle East & Africa
8.6.1. Middle East & Africa: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.6.2. Middle East & Africa: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.6.3. Middle East & Africa: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.6.4. E-Commerce Logistics Market - Saudi Arabia
8.6.4.1. Saudi Arabia: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.6.4.2. Saudi Arabia: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.6.4.3. Saudi Arabia: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.6.5. E-Commerce Logistics Market - UAE
8.6.5.1. UAE: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.6.5.2. UAE: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.6.5.3. UAE: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.6.6. E-Commerce Logistics Market - Israel
8.6.6.1. Israel: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.6.6.2. Israel: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.6.6.3. Israel: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.6.7. E-Commerce Logistics Market - South Africa
8.6.7.1. South Africa: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.6.7.2. South Africa: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.6.7.3. South Africa: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.6.8. E-Commerce Logistics Market - Rest of Middle East & Africa
8.6.8.1. Rest of Middle East & Africa: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.6.8.2. Rest of Middle East & Africa: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.6.8.3. Rest of Middle East & Africa: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.7. E-Commerce Logistics Market - Latin America
8.7.1. Latin America: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.7.2. Latin America: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.7.3. Latin America: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.7.4. E-Commerce Logistics Market - Mexico
8.7.4.1. Mexico: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.7.4.2. Mexico: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.7.4.3. Mexico: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.7.5. E-Commerce Logistics Market - Brazil
8.7.5.1. Brazil: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.7.5.2. Brazil: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.7.5.3. Brazil: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.7.6. E-Commerce Logistics Market - Argentina
8.7.6.1. Argentina: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.7.6.2. Argentina: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.7.6.3. Argentina: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
8.7.7. E-Commerce Logistics Market - Rest of Latin America
8.7.7.1. Rest of Latin America: E-Commerce Logistics Market, by Service Type, 2020-2034 (USD billion)
8.7.7.2. Rest of Latin America: E-Commerce Logistics Market, by Operational Area, 2020-2034 (USD billion)
8.7.7.3. Rest of Latin America: E-Commerce Logistics Market, by Business Model, 2020-2034 (USD billion)
9. Competitive Landscape
9.1. Expansion and Acquisition Analysis
9.1.1. Expansion
9.1.2. Acquisitions
9.2. Partnerships/Collaborations/Agreements/Exhibitions
10. Company Profiles
10.1. Amazon Logistics
10.1.1. Company Overview
10.1.2. Financial Performance
10.1.3. Product Benchmarking
10.1.4. Recent Development
10.2. DHL eCommerce
10.2.1. Company Overview
10.2.2. Financial Performance
10.2.3. Product Benchmarking
10.2.4. Recent Development
10.3. FedEx Corporation
10.3.1. Company Overview
10.3.2. Financial Performance
10.3.3. Product Benchmarking
10.3.4. Recent Development
10.4. UPS Supply Chain Solutions
10.4.1. Company Overview
10.4.2. Financial Performance
10.4.3. Product Benchmarking
10.4.4. Recent Development
10.5. XPO Logistics
10.5.1. Company Overview
10.5.2. Financial Performance
10.5.3. Product Benchmarking
10.5.4. Recent Development
10.6. Alibaba Group (Cainiao Network)
10.6.1. Company Overview
10.6.2. Financial Performance
10.6.3. Product Benchmarking
10.6.4. Recent Development
10.7. JD Logistics
10.7.1. Company Overview
10.7.2. Financial Performance
10.7.3. Product Benchmarking
10.7.4. Recent Development
10.8. SF Express
10.8.1. Company Overview
10.8.2. Financial Performance
10.8.3. Product Benchmarking
10.8.4. Recent Development
10.9. Deutsche Post DHL Group
10.9.1. Company Overview
10.9.2. Financial Performance
10.9.3. Product Benchmarking
10.9.4. Recent Development
10.10. C.H. Robinson
10.10.1. Company Overview
10.10.2. Financial Performance
10.10.3. Product Benchmarking
10.10.4. Recent Development
10.11. DSV Panalpina
10.11.1. Company Overview
10.11.2. Financial Performance
10.11.3. Product Benchmarking
10.11.4. Recent Development
10.12. Kuehne + Nagel
10.12.1. Company Overview
10.12.2. Financial Performance
10.12.3. Product Benchmarking
10.12.4. Recent Development
10.13. Nippon Express
10.13.1. Company Overview
10.13.2. Financial Performance
10.13.3. Product Benchmarking
10.13.4. Recent Development
10.14. GXO Logistics
10.14.1. Company Overview
10.14.2. Financial Performance
10.14.3. Product Benchmarking
10.14.4. Recent Development
10.15. Maersk (E-commerce Logistics)
10.15.1. Company Overview
10.15.2. Financial Performance
10.15.3. Product Benchmarking
10.15.4. Recent Development
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