Virtual VoIP App Market Report: Trends, Forecast and Competitive Analysis to 2031
상품코드:1791333
리서치사:Lucintel
발행일:2025년 08월
페이지 정보:영문 150 Pages
라이선스 & 가격 (부가세 별도)
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한글목차
세계 가상 VoIP 앱 시장 전망은 중소기업과 대기업에서 기회가 있고 유망 것으로 전망되고 있습니다. 세계 가상 VoIP 앱 시장은 2025-2031년 연평균 10.2%의 성장률을 보일 것으로 예측됩니다. 이 시장의 주요 촉진요인은 스마트폰의 보급과 모바일 인터넷 접근성 향상, 비용 효율적이고 유연한 기업용 통신 솔루션에 대한 수요 증가, 원격 근무 문화 확산 등입니다.
Lucintel의 예측에 따르면 유형별로는 Android OS가 예측 기간 중 가장 높은 성장세를 보일 것으로 예측됩니다. 용도별로는 중소기업이 가장 높은 성장이 예상됩니다. 지역별로는 아시아태평양이 예측 기간 중 가장 높은 성장을 보일 것으로 예측됩니다. 150페이지가 넘는 종합적인 보고서를 통해 비즈니스 의사결정에 도움이 되는 귀중한 인사이트를 얻을 수 있습니다.
가상 VoIP 앱 시장의 새로운 동향
세계 가상 VoIP 앱 시장은 기술 발전, 모바일 솔루션 채택 확대, 고객 니즈의 진화 등 몇 가지 새로운 동향에 의해 형성되고 있습니다. 다음은 이러한 변화를 주도하는 5가지 주요 동향입니다.
AI 지원 VoIP 앱: 예측 분석, 감정 분석, 지능형 콜 라우팅 등 AI 기능이 VoIP 앱을 변화시키고 있습니다. 이러한 기능은 사용자 경험을 향상시키고 기업의 업무 효율성을 높입니다.
5G 통신: 5G 네트워크의 구축으로 가상 VoIP 앱에서 고품질의 저지연 통신이 가능해졌습니다. 이러한 추세는 특히 영상 통화와 음성 통화의 실시간 통신 경험을 향상시키고 있습니다.
클라우드 기반 플랫폼: 클라우드 기반 VoIP 앱으로 전환이 진행되고 있으며, 유연성, 확장성, 비용 효율성이 향상되고 있습니다. 이러한 추세는 원격 근무를 지원하고, 기기 간 끊김 없는 통신을 보장합니다.
보안 기능의 중요성: 암호화 프로토콜 강화, 다단계 인증, 고급 사이버 보안 대책이 VoIP 앱의 표준이 되어가고 있으며, 데이터 유출에 대한 우려가 높아짐에 따라 이에 대응하고 있습니다.
협업 툴와의 원활한 통합: 가상 VoIP 앱은 Slack, Microsoft Teams, Google Workspace 등 다양한 플랫폼과의 통합이 진행되고 있습니다. 이러한 추세는 비즈니스 커뮤니케이션을 간소화하고 팀의 생산성을 높이고 있습니다.
이러한 추세는 가상 VoIP 앱의 고도화 및 적응성 증가를 의미하며, 다양하고 진화하는 시장의 요구에 부응하고 있습니다.
가상 VoIP 앱 시장의 최근 동향
가상 VoIP 앱 시장은 더 나은 연결성, 더 나은 사용자 경험, 더 나은 보안 조치에 대한 요구에 힘입어 큰 발전을 거듭하고 있습니다. 여기서는 시장을 형성하는 5가지 주요 개발 사항을 소개합니다.
AI 기능 도입: 가상 VoIP 앱은 현재 음성 인식, 자동 필사, 감정 분석 등 AI 탑재 기능을 제공하여 사용자 참여와 생산성을 향상시키고 있습니다.
IoT 기기와의 통합: IoT 통합을 통해 가상 VoIP 앱의 기능이 강화되어 사용자가 가정이나 사무실의 스마트 기기와 원활하게 연결할 수 있게 되었습니다.
지역 맞춤화에 집중: 개발자들은 현지 언어, 문화적 취향, 규제 요건에 맞는 지역 맞춤형 VoIP 앱을 출시하여 고객 기반을 확장하고 있습니다.
프리미엄 모델의 인기 상승: VoIP 앱 프로바이더들은 프리미엄 가격 전략을 채택하여 기본 기능은 무료로 제공하면서 고급 툴은 유료화함으로써 가격에 민감한 시장에서의 도달 범위를 넓히고 있습니다.
협업 기능 강화: 이 앱은 파일 공유, 화상 회의, 작업 관리 등의 기능을 통합하여 종합적인 커뮤니케이션 솔루션을 구축합니다.
이러한 발전은 가상 VoIP 앱의 도입을 촉진하고, 기업과 개인이 다양한 요구에 대응하는 혁신적인 커뮤니케이션 툴에 접근할 수 있도록 돕고 있습니다.
목차
제1장 개요
제2장 시장 개요
배경과 분류
공급망
제3장 시장 동향과 예측 분석
거시경제 동향과 예측
업계 촉진요인과 과제
PESTLE 분석
특허 분석
규제 환경
제4장 세계의 가상 VoIP 앱 시장 : 유형별
개요
유형별 매력 분석
Android OS : 동향과 예측(2019-2031년)
iOS : 동향과 예측(2019-2031년)
Windows OS : 동향과 예측(2019-2031년)
기타 : 동향과 예측(2019-2031년)
제5장 세계의 가상 VoIP 앱 시장 : 용도별
개요
용도별 매력 분석
중소기업 : 동향과 예측(2019-2031년)
대기업 : 동향과 예측(2019-2031년)
기타 : 동향과 예측(2019-2031년)
제6장 지역 분석
개요
지역별 가상 VoIP 앱 시장
제7장 북미의 가상 VoIP 앱 시장
개요
북미의 가상 VoIP 앱 시장(유형별)
북미의 가상 VoIP 앱 시장(용도별)
미국의 가상 VoIP 앱 시장
멕시코의 가상 VoIP 앱 시장
캐나다의 가상 VoIP 앱 시장
제8장 유럽의 가상 VoIP 앱 시장
개요
유럽의 가상 VoIP 앱 시장(유형별)
유럽의 가상 VoIP 앱 시장(용도별)
독일의 가상 VoIP 앱 시장
프랑스의 가상 VoIP 앱 시장
스페인의 가상 VoIP 앱 시장
이탈리아의 가상 VoIP 앱 시장
영국의 가상 VoIP 앱 시장
제9장 아시아태평양의 가상 VoIP 앱 시장
개요
아시아태평양의 가상 VoIP 앱 시장(유형별)
아시아태평양의 가상 VoIP 앱 시장(용도별)
일본의 가상 VoIP 앱 시장
인도의 가상 VoIP 앱 시장
중국의 가상 VoIP 앱 시장
한국의 가상 VoIP 앱 시장
인도네시아의 가상 VoIP 앱 시장
제10장 기타 지역의 가상 VoIP 앱 시장
개요
기타 지역의 가상 VoIP 앱 시장(유형별)
기타 지역의 가상 VoIP 앱 시장(용도별)
중동의 가상 VoIP 앱 시장
남미의 가상 VoIP 앱 시장
아프리카의 가상 VoIP 앱 시장
제11장 경쟁 분석
제품 포트폴리오 분석
운영 통합
Porter's Five Forces 분석
경쟁 기업 간 경쟁 관계
바이어의 교섭력
공급 기업의 교섭력
대체품의 위협
신규 진출업체의 위협
시장 점유율 분석
제12장 기회와 전략 분석
밸류체인 분석
성장 기회 분석
유형별 성장 기회
용도별 성장 기회
세계의 가상 VoIP 앱 시장의 새로운 동향
전략 분석
신제품 개발
인증과 라이선싱
합병, 인수, 계약, 제휴, 합병사업
제13장 밸류체인에서 주요 기업의 기업 개요
경쟁 분석
Zoom
Rakuten Viber
Cisco
Microsoft
Mitel
RingCentral
Avaya
Twilio
Meta
8x8
제14장 부록
List of Figures
List of Tables
Research Methodology
Disclaimer
Copyright
Abbreviations and Technical Units
About Us
Contact Us
KSA
영문 목차
영문목차
The future of the global virtual VoIP app market looks promising with opportunities in the SME and large enterprise markets. The global virtual VoIP app market is expected to grow with a CAGR of 10.2% from 2025 to 2031. The major drivers for this market are the increasing smartphone penetration & mobile internet accessibility, the rising demand for cost-effective & flexible communication solutions for businesses, and the growing remote work culture.
Lucintel forecasts that, within the type category, Android OS is expected to witness the highest growth over the forecast period. Within the application category, SME is expected to witness the highest growth. In terms of region, APAC is expected to witness the highest growth over the forecast period. Gain valuable insights for your business decisions with our comprehensive 150+ page report. Sample figures with some insights are shown below.
Emerging Trends in the Virtual VoIP App Market
The global virtual VoIP app market is shaped by several emerging trends, including technological advancements, increasing adoption of mobile solutions, and evolving customer demands. Below are five key trends driving this transformation.
AI-Enabled VoIP Apps: AI capabilities like predictive analytics, sentiment analysis, and intelligent call routing are transforming VoIP apps. These features improve user experience and enhance operational efficiency for businesses.
5G-Powered Communication: The rollout of 5G networks is enabling high-quality, low-latency communication on virtual VoIP apps. This trend is enhancing real-time communication experiences, particularly for video and voice calls.
Cloud-Based Platforms: The shift to cloud-based VoIP apps is gaining traction, offering flexibility, scalability, and cost efficiency. This trend supports remote work and ensures uninterrupted communication across devices.
Focus on Security Features: Enhanced encryption protocols, multi-factor authentication, and advanced cybersecurity measures are becoming standard in VoIP apps, addressing rising concerns over data breaches.
Seamless Integration with Collaboration Tools: Virtual VoIP apps are increasingly integrated with platforms like Slack, Microsoft Teams, and Google Workspace. This trend is streamlining business communication and boosting team productivity.
These trends signify the growing sophistication and adaptability of virtual VoIP apps, meeting the needs of a diverse and evolving market.
Recent Developments in the Virtual VoIP App Market
The virtual VoIP app market is experiencing significant advancements, driven by the need for better connectivity, enhanced user experience, and security measures. Here are five major developments shaping the market.
Introduction of AI Features: Virtual VoIP apps now offer AI-powered features like voice recognition, automated transcription, and sentiment analysis, improving user engagement and productivity.
Integration with IoT Devices: IoT integration is enhancing the functionality of virtual VoIP apps, enabling users to connect seamlessly with smart devices in homes and offices.
Focus on Regional Customization: Developers are launching region-specific VoIP apps that cater to local languages, cultural preferences, and regulatory requirements, broadening their customer base.
Rising Popularity of Freemium Models: VoIP app providers are adopting freemium pricing strategies, allowing users to access basic features for free while charging for advanced tools, expanding their reach in price-sensitive markets.
Enhanced Collaboration Features: Apps are integrating features like file sharing, video conferencing, and task management to create comprehensive communication solutions.
These developments are driving the adoption of virtual VoIP apps, enabling businesses and individuals to access innovative communication tools that meet their diverse needs.
Strategic Growth Opportunities in the Virtual VoIP App Market
The virtual VoIP app market offers substantial growth opportunities across applications such as remote work, telemedicine, education, and customer service. Below are five areas with significant growth potential.
Remote Work Solutions: Virtual VoIP apps optimized for remote teams are becoming essential, enabling seamless collaboration and communication for distributed workforces.
Virtual Healthcare Communication: Telemedicine is leveraging VoIP apps to provide secure and instant communication between healthcare providers and patients, improving access to medical services.
E-Learning Platforms: VoIP apps are facilitating real-time interaction in virtual classrooms, enhancing engagement and accessibility for learners across regions.
Customer Support Services: Businesses are integrating VoIP apps with AI-driven support tools to provide quick, efficient, and personalized customer service experiences.
Smart Home and Office Connectivity: VoIP apps are increasingly integrated into IoT ecosystems, offering advanced connectivity options for smart homes and offices.
These growth opportunities highlight how virtual VoIP apps are transforming diverse sectors by delivering tailored, efficient, and scalable communication solutions.
Virtual VoIP App Market Driver and Challenges
The global virtual VoIP app market is influenced by drivers such as technological innovation, cost efficiency, and increased mobility, as well as challenges like regulatory compliance and security risks. Below is an analysis of the primary drivers and challenges.
The factors responsible for driving the virtual VoIP app market include:
1. Cost Efficiency: Virtual VoIP apps reduce communication expenses, making them attractive to businesses of all sizes.
2. Remote Work Adoption: The global shift to remote work is fueling demand for VoIP apps that enable flexible communication.
3. 5G Expansion: High-speed, reliable 5G networks are enhancing the functionality and quality of VoIP apps.
4. Mobile Penetration: The increasing use of smartphones supports the adoption of VoIP apps, ensuring on-the-go connectivity.
5. Cloud Adoption: Cloud-based VoIP apps offer scalability and reliability, meeting the needs of dynamic business environments.
1. Cybersecurity Concerns: Vulnerabilities such as hacking and data breaches pose significant risks for VoIP app users.
2. Regulatory Compliance: Navigating diverse regulations across regions creates complexities for VoIP app providers.
3. Infrastructure Limitations: Lack of reliable internet connectivity in certain areas hinders the adoption of virtual VoIP apps.
While key drivers are propelling the virtual VoIP app market forward, addressing challenges like cybersecurity and regulatory compliance is crucial for sustained growth and innovation.
List of Virtual VoIP App Companies
Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies, virtual VoIP app companies cater to increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the virtual VoIP app companies profiled in this report include:
Zoom
Rakuten Viber
Cisco
Microsoft
Mitel
RingCentral
Avaya
Twilio
Meta
8X8
Virtual VoIP App Market by Segment
The study includes a forecast for the global virtual VoIP app market by type, application, and region.
Virtual VoIP App Market by Type [Value from 2019 to 2031]:
Android OS
iOS
Windows OS
Others
Virtual VoIP App Market by Application [Value from 2019 to 2031]:
SMEs
Large Enterprises
Others
Virtual VoIP App Market by Region [Value from 2019 to 2031]:
North America
Europe
Asia Pacific
The Rest of the World
Country Wise Outlook for the Virtual VoIP App Market
The global virtual VoIP app market is advancing rapidly due to increased demand for flexible, cost-efficient, and remote communication solutions. The United States, China, Germany, India, and Japan are key contributors to this growth, with significant technological and regulatory developments driving innovation and adoption. Below is an overview of recent advancements in these countries.
United States: The United States is seeing widespread adoption of virtual VoIP apps due to the hybrid work trend. Companies are integrating apps with CRM and collaboration tools to streamline workflows. The rising popularity of Unified Communications as a Service (UCaaS) platforms has further boosted the adoption of these apps, enabling seamless, scalable, and cost-effective communication solutions.
China: China's VoIP app market is expanding rapidly, driven by advancements in 5G technology and government-backed digitalization initiatives. Local tech companies are developing innovative, budget-friendly apps targeting SMEs. Enhanced AI-powered functionalities, such as predictive analytics and voice recognition, are further improving communication efficiency and user experience in this market.
Germany: Germany is transitioning towards GDPR-compliant VoIP solutions, prioritizing data security. Enterprises are rapidly shifting to virtual VoIP apps integrated with enterprise-grade collaboration platforms to enhance security and efficiency. This growth is particularly evident in sectors such as finance and healthcare, which require secure communication systems to meet regulatory standards.
India: India's virtual VoIP app market is growing due to affordable internet access and increased mobile penetration. Companies are adopting localized apps to cater to regional language needs. Virtual VoIP apps are also gaining traction in education and healthcare for virtual consultations and remote learning, providing cost-efficient communication options across the nation.
Japan: Japan is witnessing increased adoption of virtual VoIP apps as part of its focus on smart technologies and IoT integration. Enterprises are leveraging advanced app features, such as AI-enabled call analytics, to improve customer service. Additionally, the demand for smart office solutions has created new opportunities for VoIP app providers in the region.
Features of the Global Virtual VoIP App Market
Market Size Estimates: Virtual VoIP app market size estimation in terms of value ($B).
Trend and Forecast Analysis: Market trends (2019 to 2024) and forecast (2025 to 2031) by various segments and regions.
Segmentation Analysis: Virtual VoIP app market size by type, application, and region in terms of value ($B).
Regional Analysis: Virtual VoIP app market breakdown by North America, Europe, Asia Pacific, and Rest of the World.
Growth Opportunities: Analysis of growth opportunities in different types, applications, and regions for the virtual VoIP app market.
Strategic Analysis: This includes M&A, new product development, and competitive landscape of the virtual VoIP app market.
Analysis of competitive intensity of the industry based on Porter's Five Forces model.
This report answers the following 11 key questions:
Q.1. What are some of the most promising, high-growth opportunities for the virtual VoIP app market by type (Android OS, iOS, Windows OS, and others), application (SMEs, large enterprises, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
Q.2. Which segments will grow at a faster pace and why?
Q.3. Which region will grow at a faster pace and why?
Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
Q.5. What are the business risks and competitive threats in this market?
Q.6. What are the emerging trends in this market and the reasons behind them?
Q.7. What are some of the changing demands of customers in the market?
Q.8. What are the new developments in the market? Which companies are leading these developments?
Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?
Table of Contents
1. Executive Summary
2. Market Overview
2.1 Background and Classifications
2.2 Supply Chain
3. Market Trends & Forecast Analysis
3.1 Macroeconomic Trends and Forecasts
3.2 Industry Drivers and Challenges
3.3 PESTLE Analysis
3.4 Patent Analysis
3.5 Regulatory Environment
4. Global Virtual VoIP App Market by Type
4.1 Overview
4.2 Attractiveness Analysis by Type
4.3 Android OS: Trends and Forecast (2019-2031)
4.4 iOS: Trends and Forecast (2019-2031)
4.5 Windows OS: Trends and Forecast (2019-2031)
4.6 Others: Trends and Forecast (2019-2031)
5. Global Virtual VoIP App Market by Application
5.1 Overview
5.2 Attractiveness Analysis by Application
5.3 SMEs: Trends and Forecast (2019-2031)
5.4 Large Enterprises: Trends and Forecast (2019-2031)
5.5 Others: Trends and Forecast (2019-2031)
6. Regional Analysis
6.1 Overview
6.2 Global Virtual VoIP App Market by Region
7. North American Virtual VoIP App Market
7.1 Overview
7.2 North American Virtual VoIP App Market by Type
7.3 North American Virtual VoIP App Market by Application
7.4 United States Virtual VoIP App Market
7.5 Mexican Virtual VoIP App Market
7.6 Canadian Virtual VoIP App Market
8. European Virtual VoIP App Market
8.1 Overview
8.2 European Virtual VoIP App Market by Type
8.3 European Virtual VoIP App Market by Application
8.4 German Virtual VoIP App Market
8.5 French Virtual VoIP App Market
8.6 Spanish Virtual VoIP App Market
8.7 Italian Virtual VoIP App Market
8.8 United Kingdom Virtual VoIP App Market
9. APAC Virtual VoIP App Market
9.1 Overview
9.2 APAC Virtual VoIP App Market by Type
9.3 APAC Virtual VoIP App Market by Application
9.4 Japanese Virtual VoIP App Market
9.5 Indian Virtual VoIP App Market
9.6 Chinese Virtual VoIP App Market
9.7 South Korean Virtual VoIP App Market
9.8 Indonesian Virtual VoIP App Market
10. ROW Virtual VoIP App Market
10.1 Overview
10.2 ROW Virtual VoIP App Market by Type
10.3 ROW Virtual VoIP App Market by Application
10.4 Middle Eastern Virtual VoIP App Market
10.5 South American Virtual VoIP App Market
10.6 African Virtual VoIP App Market
11. Competitor Analysis
11.1 Product Portfolio Analysis
11.2 Operational Integration
11.3 Porter's Five Forces Analysis
Competitive Rivalry
Bargaining Power of Buyers
Bargaining Power of Suppliers
Threat of Substitutes
Threat of New Entrants
11.4 Market Share Analysis
12. Opportunities & Strategic Analysis
12.1 Value Chain Analysis
12.2 Growth Opportunity Analysis
12.2.1 Growth Opportunities by Type
12.2.2 Growth Opportunities by Application
12.3 Emerging Trends in the Global Virtual VoIP App Market
12.4 Strategic Analysis
12.4.1 New Product Development
12.4.2 Certification and Licensing
12.4.3 Mergers, Acquisitions, Agreements, Collaborations, and Joint Ventures
13. Company Profiles of the Leading Players Across the Value Chain
