한글목차

IT 비즈니스 프로세스 아웃소싱(BPO) 시장은 2024-2029년 3,405억 달러 증가하고, 예측 기간 동안 CAGR 9%로 성장할 것으로 예측됩니다.

세계의 IT 비즈니스 프로세스 아웃소싱(BPO) 시장에 대해 조사 분석했으며, 시장 규모와 예측, 동향, 성장 촉진요인, 과제, 약 25개 벤더를 포함한 벤더 분석 등의 정보를 전해드립니다.

현재 시장 시나리오, 최신 동향 및 촉진요인, 시장 환경 전반에 대한 최신 분석을 제공합니다. 이 시장은 핵심 역량에 대한 집중과 효율성 개선의 필요성, 조직의 디지털 전환 확대, 소프트웨어 정의 인프라의 채택 증가 등이 시장을 주도하고 있습니다.

이 조사는 업계 주요 참가자의 의견을 포함하여 1차 및 2차 정보를 객관적으로 결합하여 수행되었습니다. 이 보고서에는 주요 기업 분석, 종합적인 시장 규모 데이터, 지역별 분석에 따른 부문, 공급업체 현황이 포함되어 있습니다. 보고서에는 과거 데이터와 예측 데이터가 있습니다.

이 보고서는 향후 몇 년간 IT 비즈니스 프로세스 아웃소싱(BPO) 시장의 성장을 촉진하는 주요 요인 중 하나로 신흥국의 콜센터 진출이 부상하고 있는 것을 꼽았습니다. 또한, 인수 및 제휴의 증가, 애플리케이션 아웃소싱의 채택 증가도 시장의 큰 수요로 이어질 것입니다.

목차

제1장 주요 요약

• 시장 개요

제2장 Technavio 분석

• 가격·수명주기·고객 구입 바스켓·채용률·구입 기준 분석
• 인풋의 중요성과 차별화 요인
• 혼란 요인
• 성장 촉진요인과 과제의 영향

제3장 시장 상황

• 시장 생태계
• 시장 특징
• 밸류체인 분석

제4장 시장 규모

• 시장 정의
• 시장 부문 분석
• 시장 규모 2024년
• 시장 전망 2024-2029년

제5장 시장 규모 실적

• IT 비즈니스 프로세스 아웃소싱(BPO) 세계 시장 2019-2023년
• 유형별 부문 분석 2019-2023년
• 전개별 부문 분석 2019-2023년
• 부문별 부문 분석 2019-2023년
• 지역별 부문 분석 2019-2023년
• 국가별 부문 분석 2019-2023년

제6장 정성 분석

• AI의 영향 : IT 비즈니스 프로세스 아웃소싱(BPO) 세계 시장

제7장 Five Forces 분석

• Five Forces 요약
• 구매자의 교섭력
• 공급 기업의 교섭력
• 신규 참여업체의 위협
• 대체품의 위협
• 경쟁의 위협
• 시장 상황

제8장 시장 세분화 : 유형별

• 시장 부문
• 비교 : 유형별
• IT 관련 BPO : 시장 규모와 예측 2024-2029년
• 컨택센터 BPO : 시장 규모와 예측 2024-2029년
• 기타 : 시장 규모와 예측 2024-2029년
• 시장 기회 : 유형별

제9장 시장 세분화 : 전개별

• 시장 부문
• 비교 : 전개별
• 클라우드 기반 : 시장 규모와 예측 2024-2029년
• 온프레미스 : 시장 규모와 예측 2024-2029년
• 시장 기회 : 전개별

제10장 시장 세분화 : 부문별

• 시장 부문
• 비교 : 부문별
• 대기업 : 시장 규모와 예측 2024-2029년
• 중소기업 : 시장 규모와 예측 2024-2029년
• 시장 기회 : 부문별

제11장 고객 상황

• 고객 상황 개요

제12장 지역별 상황

• 지역별 세분화
• 지역별 비교
• 북미 : 시장 규모와 예측 2024-2029년
• 유럽 : 시장 규모와 예측 2024-2029년
• 아시아태평양 : 시장 규모와 예측 2024-2029년
• 남미 : 시장 규모와 예측 2024-2029년
• 중동 및 아프리카 : 시장 규모와 예측 2024-2029년
• 미국 : 시장 규모와 예측 2024-2029년
• 캐나다 : 시장 규모와 예측 2024-2029년
• 인도 : 시장 규모와 예측 2024-2029년
• 영국 : 시장 규모와 예측 2024-2029년
• 필리핀 : 시장 규모와 예측 2024-2029년
• 독일 : 시장 규모와 예측 2024-2029년
• 프랑스 : 시장 규모와 예측 2024-2029년
• 중국 : 시장 규모와 예측 2024-2029년
• 이탈리아 : 시장 규모와 예측 2024-2029년
• 스페인 : 시장 규모와 예측 2024-2029년
• 시장 기회 : 지역 상황별

제13장 촉진요인, 과제, 기회, 억제요인

• 시장 성장 촉진요인
• 시장 과제
• 성장 촉진요인과 과제의 영향
• 시장 기회·억제요인

제14장 경쟁 구도

• 개요
• 경쟁 구도
• 혼란 상황
• 업계 리스크

제15장 경쟁 분석

• 기업 개요
• 기업 순위 지수
• 기업의 시장 포지셔닝
• Accenture PLC
• Atos SE
• Capgemini Service SAS
• CGI Inc.
• Cognizant Technology Solutions Corp.
• Concentrix Corp.
• HCL Technologies Ltd.
• Helpware Inc.
• Infosys Ltd.
• International Business Machines Corp.
• Outsource Accelerator Ventures OPC
• Tag EServices Pvt. Ltd.
• Tata Consultancy Services Ltd.
• Unisys Corp.
• Wipro Ltd.

제16장 부록

영문목차

The it business process outsourcing (BPO) market is forecasted to grow by USD 340.5 bn during 2024-2029, accelerating at a CAGR of 9% during the forecast period. The report on the it business process outsourcing (BPO) market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by need to focus on core competencies and improve efficiency, growing digital transformation in organizations, and increased adoption of software-defined infrastructure.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.

Technavio's it business process outsourcing (BPO) market is segmented as below:

By Type

• IT related BPO
• Contact centers BPO
• Others

By Deployment

• Cloud-based
• On-premises

By Sector

• Large enterprises
• Small and medium enterprises (SMEs)

By Geographical Landscape

• North America
• Europe
• APAC
• South America
• Middle East and Africa

This study identifies the rise of emerging countries as call center destinations as one of the prime reasons driving the it business process outsourcing (BPO) market growth during the next few years. Also, rising number of acquisitions and partnerships and increased adoption of application outsourcing will lead to sizable demand in the market.

The report on the it business process outsourcing (BPO) market covers the following areas:

• IT Business Process Outsourcing (BPO) Market sizing
• IT Business Process Outsourcing (BPO) Market forecast
• IT Business Process Outsourcing (BPO) Market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading it business process outsourcing (BPO) market vendors that include Accenture PLC, Acora Ltd, Atos SE, Capgemini Service SAS, CGI Inc., Cognizant Technology Solutions Corp., Concentrix Corp., Dofort Technologies Pvt. Ltd., HCL Technologies Ltd., Helpware Inc., Infosys Ltd., International Business Machines Corp., Outsource Accelerator Ventures OPC, Tag EServices Pvt. Ltd., Tata Consultancy Services Ltd., Unisys Corp., and Wipro Ltd.. Also, the it business process outsourcing (BPO) market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary

• 1.1 Market overview
  • Executive Summary - Chart on Market Overview
  • Executive Summary - Data Table on Market Overview
  • Executive Summary - Chart on Global Market Characteristics
  • Executive Summary - Chart on Market By Geographical Landscape
  • Executive Summary - Chart on Market Segmentation by Type
  • Executive Summary - Chart on Market Segmentation by Deployment
  • Executive Summary - Chart on Market Segmentation by Sector
  • Executive Summary - Chart on Incremental Growth
  • Executive Summary - Data Table on Incremental Growth
  • Executive Summary - Chart on Company Market Positioning

2 Technavio Analysis

• 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• 2.2 Criticality of inputs and Factors of differentiation
  • Overview on criticality of inputs and factors of differentiation
• 2.3 Factors of disruption
  • Overview on factors of disruption
• 2.4 Impact of drivers and challenges
  • Impact of drivers and challenges in 2024 and 2029

3 Market Landscape

• 3.1 Market ecosystem
  • Parent Market
  • Data Table on - Parent Market
• 3.2 Market characteristics
  • Market characteristics analysis
• 3.3 Value chain analysis
  • Value chain analysis

4 Market Sizing

• 4.1 Market definition
  • Offerings of companies included in the market definition
• 4.2 Market segment analysis
  • Market segments
• 4.3 Market size 2024
• 4.4 Market outlook: Forecast for 2024-2029
  • Chart on Global - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Global - Market size and forecast 2024-2029 ($ billion)
  • Chart on Global Market: Year-over-year growth 2024-2029 (%)
  • Data Table on Global Market: Year-over-year growth 2024-2029 (%)

5 Historic Market Size

• 5.1 Global IT Business Process Outsourcing (BPO) Market 2019 - 2023
  • Historic Market Size - Data Table on Global IT Business Process Outsourcing (BPO) Market 2019 - 2023 ($ billion)
• 5.2 Type segment analysis 2019 - 2023
  • Historic Market Size - Type Segment 2019 - 2023 ($ billion)
• 5.3 Deployment segment analysis 2019 - 2023
  • Historic Market Size - Deployment Segment 2019 - 2023 ($ billion)
• 5.4 Sector segment analysis 2019 - 2023
  • Historic Market Size - Sector Segment 2019 - 2023 ($ billion)
• 5.5 Geography segment analysis 2019 - 2023
  • Historic Market Size - Geography Segment 2019 - 2023 ($ billion)
• 5.6 Country segment analysis 2019 - 2023
  • Historic Market Size - Country Segment 2019 - 2023 ($ billion)

6 Qualitative Analysis

• 6.1 The AI impact on global IT business process outsourcing (BPO) market

7 Five Forces Analysis

• 7.1 Five forces summary
  • Five forces analysis - Comparison between 2024 and 2029
• 7.2 Bargaining power of buyers
  • Bargaining power of buyers - Impact of key factors 2024 and 2029
• 7.3 Bargaining power of suppliers
  • Bargaining power of suppliers - Impact of key factors in 2024 and 2029
• 7.4 Threat of new entrants
  • Threat of new entrants - Impact of key factors in 2024 and 2029
• 7.5 Threat of substitutes
  • Threat of substitutes - Impact of key factors in 2024 and 2029
• 7.6 Threat of rivalry
  • Threat of rivalry - Impact of key factors in 2024 and 2029
• 7.7 Market condition
  • Chart on Market condition - Five forces 2024 and 2029

8 Market Segmentation by Type

• 8.1 Market segments
  • Chart on Type - Market share 2024-2029 (%)
  • Data Table on Type - Market share 2024-2029 (%)
• 8.2 Comparison by Type
  • Chart on Comparison by Type
  • Data Table on Comparison by Type
• 8.3 IT related BPO - Market size and forecast 2024-2029
  • Chart on IT related BPO - Market size and forecast 2024-2029 ($ billion)
  • Data Table on IT related BPO - Market size and forecast 2024-2029 ($ billion)
  • Chart on IT related BPO - Year-over-year growth 2024-2029 (%)
  • Data Table on IT related BPO - Year-over-year growth 2024-2029 (%)
• 8.4 Contact centers BPO - Market size and forecast 2024-2029
  • Chart on Contact centers BPO - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Contact centers BPO - Market size and forecast 2024-2029 ($ billion)
  • Chart on Contact centers BPO - Year-over-year growth 2024-2029 (%)
  • Data Table on Contact centers BPO - Year-over-year growth 2024-2029 (%)
• 8.5 Others - Market size and forecast 2024-2029
  • Chart on Others - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Others - Market size and forecast 2024-2029 ($ billion)
  • Chart on Others - Year-over-year growth 2024-2029 (%)
  • Data Table on Others - Year-over-year growth 2024-2029 (%)
• 8.6 Market opportunity by Type
  • Market opportunity by Type ($ billion)
  • Data Table on Market opportunity by Type ($ billion)

9 Market Segmentation by Deployment

• 9.1 Market segments
  • Chart on Deployment - Market share 2024-2029 (%)
  • Data Table on Deployment - Market share 2024-2029 (%)
• 9.2 Comparison by Deployment
  • Chart on Comparison by Deployment
  • Data Table on Comparison by Deployment
• 9.3 Cloud-based - Market size and forecast 2024-2029
  • Chart on Cloud-based - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Cloud-based - Market size and forecast 2024-2029 ($ billion)
  • Chart on Cloud-based - Year-over-year growth 2024-2029 (%)
  • Data Table on Cloud-based - Year-over-year growth 2024-2029 (%)
• 9.4 On-premises - Market size and forecast 2024-2029
  • Chart on On-premises - Market size and forecast 2024-2029 ($ billion)
  • Data Table on On-premises - Market size and forecast 2024-2029 ($ billion)
  • Chart on On-premises - Year-over-year growth 2024-2029 (%)
  • Data Table on On-premises - Year-over-year growth 2024-2029 (%)
• 9.5 Market opportunity by Deployment
  • Market opportunity by Deployment ($ billion)
  • Data Table on Market opportunity by Deployment ($ billion)

10 Market Segmentation by Sector

• 10.1 Market segments
  • Chart on Sector - Market share 2024-2029 (%)
  • Data Table on Sector - Market share 2024-2029 (%)
• 10.2 Comparison by Sector
  • Chart on Comparison by Sector
  • Data Table on Comparison by Sector
• 10.3 Large enterprises - Market size and forecast 2024-2029
  • Chart on Large enterprises - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Large enterprises - Market size and forecast 2024-2029 ($ billion)
  • Chart on Large enterprises - Year-over-year growth 2024-2029 (%)
  • Data Table on Large enterprises - Year-over-year growth 2024-2029 (%)
• 10.4 Small and medium enterprises (SMEs) - Market size and forecast 2024-2029
  • Chart on Small and medium enterprises (SMEs) - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Small and medium enterprises (SMEs) - Market size and forecast 2024-2029 ($ billion)
  • Chart on Small and medium enterprises (SMEs) - Year-over-year growth 2024-2029 (%)
  • Data Table on Small and medium enterprises (SMEs) - Year-over-year growth 2024-2029 (%)
• 10.5 Market opportunity by Sector
  • Market opportunity by Sector ($ billion)
  • Data Table on Market opportunity by Sector ($ billion)

11 Customer Landscape

• 11.1 Customer landscape overview
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

12 Geographic Landscape

• 12.1 Geographic segmentation
  • Chart on Market share By Geographical Landscape 2024-2029 (%)
  • Data Table on Market share By Geographical Landscape 2024-2029 (%)
• 12.2 Geographic comparison
  • Chart on Geographic comparison
  • Data Table on Geographic comparison
• 12.3 North America - Market size and forecast 2024-2029
  • Chart on North America - Market size and forecast 2024-2029 ($ billion)
  • Data Table on North America - Market size and forecast 2024-2029 ($ billion)
  • Chart on North America - Year-over-year growth 2024-2029 (%)
  • Data Table on North America - Year-over-year growth 2024-2029 (%)
• 12.4 Europe - Market size and forecast 2024-2029
  • Chart on Europe - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Europe - Market size and forecast 2024-2029 ($ billion)
  • Chart on Europe - Year-over-year growth 2024-2029 (%)
  • Data Table on Europe - Year-over-year growth 2024-2029 (%)
• 12.5 APAC - Market size and forecast 2024-2029
  • Chart on APAC - Market size and forecast 2024-2029 ($ billion)
  • Data Table on APAC - Market size and forecast 2024-2029 ($ billion)
  • Chart on APAC - Year-over-year growth 2024-2029 (%)
  • Data Table on APAC - Year-over-year growth 2024-2029 (%)
• 12.6 South America - Market size and forecast 2024-2029
  • Chart on South America - Market size and forecast 2024-2029 ($ billion)
  • Data Table on South America - Market size and forecast 2024-2029 ($ billion)
  • Chart on South America - Year-over-year growth 2024-2029 (%)
  • Data Table on South America - Year-over-year growth 2024-2029 (%)
• 12.7 Middle East and Africa - Market size and forecast 2024-2029
  • Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
  • Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
  • Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
• 12.8 US - Market size and forecast 2024-2029
  • Chart on US - Market size and forecast 2024-2029 ($ billion)
  • Data Table on US - Market size and forecast 2024-2029 ($ billion)
  • Chart on US - Year-over-year growth 2024-2029 (%)
  • Data Table on US - Year-over-year growth 2024-2029 (%)
• 12.9 Canada - Market size and forecast 2024-2029
  • Chart on Canada - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Canada - Market size and forecast 2024-2029 ($ billion)
  • Chart on Canada - Year-over-year growth 2024-2029 (%)
  • Data Table on Canada - Year-over-year growth 2024-2029 (%)
• 12.10 India - Market size and forecast 2024-2029
  • Chart on India - Market size and forecast 2024-2029 ($ billion)
  • Data Table on India - Market size and forecast 2024-2029 ($ billion)
  • Chart on India - Year-over-year growth 2024-2029 (%)
  • Data Table on India - Year-over-year growth 2024-2029 (%)
• 12.11 UK - Market size and forecast 2024-2029
  • Chart on UK - Market size and forecast 2024-2029 ($ billion)
  • Data Table on UK - Market size and forecast 2024-2029 ($ billion)
  • Chart on UK - Year-over-year growth 2024-2029 (%)
  • Data Table on UK - Year-over-year growth 2024-2029 (%)
• 12.12 The Philippines - Market size and forecast 2024-2029
  • Chart on The Philippines - Market size and forecast 2024-2029 ($ billion)
  • Data Table on The Philippines - Market size and forecast 2024-2029 ($ billion)
  • Chart on The Philippines - Year-over-year growth 2024-2029 (%)
  • Data Table on The Philippines - Year-over-year growth 2024-2029 (%)
• 12.13 Germany - Market size and forecast 2024-2029
  • Chart on Germany - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Germany - Market size and forecast 2024-2029 ($ billion)
  • Chart on Germany - Year-over-year growth 2024-2029 (%)
  • Data Table on Germany - Year-over-year growth 2024-2029 (%)
• 12.14 France - Market size and forecast 2024-2029
  • Chart on France - Market size and forecast 2024-2029 ($ billion)
  • Data Table on France - Market size and forecast 2024-2029 ($ billion)
  • Chart on France - Year-over-year growth 2024-2029 (%)
  • Data Table on France - Year-over-year growth 2024-2029 (%)
• 12.15 China - Market size and forecast 2024-2029
  • Chart on China - Market size and forecast 2024-2029 ($ billion)
  • Data Table on China - Market size and forecast 2024-2029 ($ billion)
  • Chart on China - Year-over-year growth 2024-2029 (%)
  • Data Table on China - Year-over-year growth 2024-2029 (%)
• 12.16 Italy - Market size and forecast 2024-2029
  • Chart on Italy - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Italy - Market size and forecast 2024-2029 ($ billion)
  • Chart on Italy - Year-over-year growth 2024-2029 (%)
  • Data Table on Italy - Year-over-year growth 2024-2029 (%)
• 12.17 Spain - Market size and forecast 2024-2029
  • Chart on Spain - Market size and forecast 2024-2029 ($ billion)
  • Data Table on Spain - Market size and forecast 2024-2029 ($ billion)
  • Chart on Spain - Year-over-year growth 2024-2029 (%)
  • Data Table on Spain - Year-over-year growth 2024-2029 (%)
• 12.18 Market opportunity By Geographical Landscape
  • Market opportunity By Geographical Landscape ($ billion)
  • Data Tables on Market opportunity By Geographical Landscape ($ billion)

13 Drivers, Challenges, and Opportunity/Restraints

• 13.1 Market drivers
• 13.2 Market challenges
• 13.3 Impact of drivers and challenges
  • Impact of drivers and challenges in 2024 and 2029
• 13.4 Market opportunities/restraints

14 Competitive Landscape

• 14.1 Overview
• 14.2 Competitive Landscape
  • Overview on criticality of inputs and factors of differentiation
• 14.3 Landscape disruption
  • Overview on factors of disruption
• 14.4 Industry risks
  • Impact of key risks on business

15 Competitive Analysis

• 15.1 Companies profiled
  • Companies covered
• 15.2 Company ranking index
  • Company ranking index
• 15.3 Market positioning of companies
  • Matrix on companies position and classification
• 15.4 Accenture PLC
  • Accenture PLC - Overview
  • Accenture PLC - Business segments
  • Accenture PLC - Key news
  • Accenture PLC - Key offerings
  • Accenture PLC - Segment focus
  • SWOT
• 15.5 Atos SE
  • Atos SE - Overview
  • Atos SE - Business segments
  • Atos SE - Key news
  • Atos SE - Key offerings
  • Atos SE - Segment focus
  • SWOT
• 15.6 Capgemini Service SAS
  • Capgemini Service SAS - Overview
  • Capgemini Service SAS - Business segments
  • Capgemini Service SAS - Key news
  • Capgemini Service SAS - Key offerings
  • Capgemini Service SAS - Segment focus
  • SWOT
• 15.7 CGI Inc.
  • CGI Inc. - Overview
  • CGI Inc. - Business segments
  • CGI Inc. - Key news
  • CGI Inc. - Key offerings
  • CGI Inc. - Segment focus
  • SWOT
• 15.8 Cognizant Technology Solutions Corp.
  • Cognizant Technology Solutions Corp. - Overview
  • Cognizant Technology Solutions Corp. - Business segments
  • Cognizant Technology Solutions Corp. - Key news
  • Cognizant Technology Solutions Corp. - Key offerings
  • Cognizant Technology Solutions Corp. - Segment focus
  • SWOT
• 15.9 Concentrix Corp.
  • Concentrix Corp. - Overview
  • Concentrix Corp. - Product / Service
  • Concentrix Corp. - Key news
  • Concentrix Corp. - Key offerings
  • SWOT
• 15.10 HCL Technologies Ltd.
  • HCL Technologies Ltd. - Overview
  • HCL Technologies Ltd. - Business segments
  • HCL Technologies Ltd. - Key news
  • HCL Technologies Ltd. - Key offerings
  • HCL Technologies Ltd. - Segment focus
  • SWOT
• 15.11 Helpware Inc.
  • Helpware Inc. - Overview
  • Helpware Inc. - Product / Service
  • Helpware Inc. - Key news
  • Helpware Inc. - Key offerings
  • SWOT
• 15.12 Infosys Ltd.
  • Infosys Ltd. - Overview
  • Infosys Ltd. - Business segments
  • Infosys Ltd. - Key news
  • Infosys Ltd. - Key offerings
  • Infosys Ltd. - Segment focus
  • SWOT
• 15.13 International Business Machines Corp.
  • International Business Machines Corp. - Overview
  • International Business Machines Corp. - Business segments
  • International Business Machines Corp. - Key news
  • International Business Machines Corp. - Key offerings
  • International Business Machines Corp. - Segment focus
  • SWOT
• 15.14 Outsource Accelerator Ventures OPC
  • Outsource Accelerator Ventures OPC - Overview
  • Outsource Accelerator Ventures OPC - Product / Service
  • Outsource Accelerator Ventures OPC - Key offerings
  • SWOT
• 15.15 Tag EServices Pvt. Ltd.
  • Tag EServices Pvt. Ltd. - Overview
  • Tag EServices Pvt. Ltd. - Product / Service
  • Tag EServices Pvt. Ltd. - Key offerings
  • SWOT
• 15.16 Tata Consultancy Services Ltd.
  • Tata Consultancy Services Ltd. - Overview
  • Tata Consultancy Services Ltd. - Business segments
  • Tata Consultancy Services Ltd. - Key news
  • Tata Consultancy Services Ltd. - Key offerings
  • Tata Consultancy Services Ltd. - Segment focus
  • SWOT
• 15.17 Unisys Corp.
  • Unisys Corp. - Overview
  • Unisys Corp. - Business segments
  • Unisys Corp. - Key news
  • Unisys Corp. - Key offerings
  • Unisys Corp. - Segment focus
  • SWOT
• 15.18 Wipro Ltd.
  • Wipro Ltd. - Overview
  • Wipro Ltd. - Business segments
  • Wipro Ltd. - Key news
  • Wipro Ltd. - Key offerings
  • Wipro Ltd. - Segment focus
  • SWOT

16 Appendix

• 16.1 Scope of the report
• 16.2 Inclusions and exclusions checklist
  • Inclusions checklist
  • Exclusions checklist
• 16.3 Currency conversion rates for US$
  • Currency conversion rates for US$
• 16.4 Research methodology
  • Research methodology
• 16.5 Data procurement
  • Information sources
• 16.6 Data validation
  • Data validation
• 16.7 Validation techniques employed for market sizing
  • Validation techniques employed for market sizing
• 16.8 Data synthesis
  • Data synthesis
• 16.9 360 degree market analysis
  • 360 degree market analysis
• 16.10 List of abbreviations
  • List of abbreviations