웹 실시간 통신(WebRTC) 시장 보고서 : 컴포넌트, WebRTC 대응 디바이스, 업계, 지역별(2025-2033년)
Web Real-Time Communication Market Report by Component, WebRTC-Enabled Devices, Vertical, and Region 2025-2033
상품코드:1820100
리서치사:IMARC
발행일:2025년 09월
페이지 정보:영문 139 Pages
라이선스 & 가격 (부가세 별도)
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한글목차
세계 웹 실시간 통신(WebRTC) 시장 규모는 2024년 116억 달러에 달했습니다. 향후 IMARC Group은 이 시장이 2033년까지 1,278억 달러에 달하고, 2025-2033년 30.3%의 연평균 성장률(CAGR)을 보일 것으로 예측하고 있습니다. 원활한 통신에 대한 수요 증가, 스마트폰 및 태블릿 사용 증가, 헬스케어 분야에서의 제품 채택 증가, 고속 인터넷 연결 보급 등이 시장을 이끄는 주요 요인 중 하나입니다.
웹 실시간 통신(WebRTC)은 별도의 플러그인이나 소프트웨어 설치 없이 웹 브라우저 내에서 직접 실시간 통신을 가능하게 하는 오픈소스 프로젝트이자 일련의 기술입니다. WebRTC는 인터넷을 통한 오디오, 비디오, 데이터 전송을 위한 표준화된 프레임워크를 제공하여 P2P 커뮤니케이션과 협업을 촉진합니다. 수년 동안 WebRTC는 단순성, 크로스 플랫폼 호환성, 사용자가 추가 소프트웨어나 플러그인을 설치하지 않고도 실시간 통신을 할 수 있는 능력으로 인해 큰 인기와 채택률을 얻었습니다. 음성 및 영상통화, 화상회의, 온라인 게임, 라이브 스트리밍, 원격 협업 도구, 고객 지원 등 다양한 용도로 활용되고 있습니다.
이 시장은 주로 비디오 뱅킹 서비스를 제공하는 은행, 금융 서비스 및 보험(BFSI) 업계의 제품 채택이 증가함에 따라 시장을 주도하고 있습니다. 또한 스마트폰에 대한 의존도가 높고, 초고속 인터넷 연결이 보급되면서 모바일 뱅킹(M뱅킹) 앱의 이용이 증가하고 있는 것도 시장 성장을 견인하고 있습니다. 또한, 만성질환의 급증으로 인한 원격 환자 모니터링(RPM) 솔루션의 채택 증가도 시장 성장에 기여하고 있습니다. 또한, WebRTC의 사물인터넷(IoT) 기기와의 호환성과 인공지능(AI) 기술과의 통합 능력은 새로운 기술 혁신의 기회를 제공합니다. WebRTC와 IoT 디바이스의 원활한 통합으로 스마트홈, 커넥티드카, 산업 자동화 등 다양한 IoT 용도에서 실시간 통신이 가능해져 시장 성장을 견인하고 있습니다.
웹 실시간 통신(WebRTC) 시장 동향과 촉진요인:
원활한 통신에 대한 수요 증가
기업이나 개인이 사용하기 쉽고 기존 시스템에 통합할 수 있는 실시간 통신 솔루션을 찾는 가운데, 브라우저 기반으로 플러그인이 필요 없는 통신을 제공할 수 있는 WebRTC는 점점 더 매력적으로 다가오고 있습니다. 이러한 수요는 WebRTC 기술의 채택 확대로 이어져 시장 확대로 이어질 것입니다. 또한, 기업 및 업계는 고객 지원, 원격 의료, 온라인 교육, 협업 도구 등 다양한 용도에 WebRTC를 통합하고 있습니다. WebRTC의 다용도로 인해 다방면에 걸친 원활한 커뮤니케이션이라는 다양한 요구를 충족시킬 수 있으며, 그 적용 범위와 시장 도달 범위가 확대되고 있습니다. 또한, WebRTC가 제공하는 사용 편의성과 접근성은 고객 서비스, 원격 의료, 온라인 교육, 협업 도구 등 다양한 산업 분야에 적용을 촉진하고 있습니다.
헬스케어 분야에서의 제품 채택 증가
원격 의료 및 원격 환자 관리 솔루션의 채택은 최근 원격 의료 서비스를 필요로 하는 전 세계적인 사건과 함께 더욱 가속화되고 있습니다. WebRTC는 의료진과 환자 간의 실시간 음성 및 영상 커뮤니케이션을 가능하게 하는 데 있어 중요한 역할을 하고 있습니다. 웹 브라우저와의 완벽한 통합을 통해 의료 전문가는 가상 진료, 질병 진단, 원격 모니터링, 적시에 조언을 제공할 수 있습니다. 또한, WebRTC는 암호화 및 보안 기능을 제공하여 실시간 통신 중 환자 정보의 기밀성과 프라이버시를 보장합니다. 또한, 지리적 위치에 관계없이 헬스케어 전문가들 간의 실시간 협업과 상담을 용이하게 합니다. 의사, 전문의, 기타 의료 서비스 제공업체가 원활하게 소통하고 정보를 공유할 수 있습니다. 예를 들어, 다학제적 팀 회의, 원격 진단, 전문가 간 협의 등은 WebRTC 기술을 통해 보다 효율적이고 효과적으로 이루어질 수 있습니다. 협업적 의료 관행의 채택이 증가함에 따라 실시간 커뮤니케이션과 정보 교환을 촉진하는 WebRTC에 대한 수요가 증가하고 있습니다.
주요 업체 간 파트너십 및 인수합병 증가
IoT 디바이스와 WebRTC를 통합하여 디바이스와 웹 브라우저 간의 실시간 통신이 가능합니다. 이 통합을 통해 브라우저 기반 인터페이스를 통해 IoT 디바이스의 원활한 제어, 모니터링, 통신을 가능하게 합니다. 예를 들어, WebRTC는 감시 카메라의 라이브 비디오 스트리밍을 용이하게 하고, 스마트 홈 기기와의 양방향 음성 통신을 가능하게 합니다. 이 통합은 IoT 사용자 경험을 향상시키고 IoT 용도의 기능을 확장합니다. 또한, AI 기술과 WebRTC를 통합하여 고도의 분석 및 자동화 기능을 제공합니다. AI 알고리즘은 WebRTC를 통해 수집된 실시간 음성 및 영상 데이터를 분석하여 귀중한 통찰력을 제공하고, 자동화된 의사결정을 가능하게 합니다.
목차
제1장 서문
제2장 조사 범위와 조사 방법
조사 목적
이해관계자
데이터 소스
1차 정보
2차 정보
시장 추정
보텀업 접근
톱다운 접근
조사 방법
제3장 주요 요약
제4장 서론
제5장 세계의 웹 실시간 통신(WebRTC) 시장
시장 개요
시장 실적
COVID-19의 영향
시장 예측
제6장 시장 분석 : 컴포넌트별
솔루션
주요 부문
음성 통화 및 회의
비디오 통화 및 회의
메시지 및 파일 공유
기타
서비스
제7장 시장 분석 : WebRTC 대응 디바이스별
모바일
데스크톱
태블릿
기타
제8장 시장 분석 : 업계별
은행, 금융서비스 및 보험(BFSI)
소매
IT 및 통신
공공 부문
미디어 및 엔터테인먼트
제조
헬스케어
기타
제9장 시장 분석 : 지역별
북미
미국
캐나다
아시아태평양
중국
일본
인도
한국
호주
인도네시아
기타
유럽
독일
프랑스
영국
이탈리아
스페인
러시아
기타
라틴아메리카
브라질
멕시코
기타
중동 및 아프리카
제10장 SWOT 분석
제11장 밸류체인 분석
제12장 Porter의 Five Forces 분석
제13장 가격 분석
제14장 경쟁 구도
시장 구조
주요 기업
주요 기업 개요
AT&T Inc.
Avaya Inc.
Cisco Systems Inc.
Dialogic Corporation(Enghouse Systems Limited)
Oracle Corporation
Plivo Inc.
Polycom Inc.(Plantronics Inc.)
Quobis
Ribbon Communications Operating Company Inc.
Sangoma Technologies Corporation
Twilio Inc.
Vonage Holdings Corp.
LSH
영문 목차
영문목차
The global web real-time communication market size reached USD 11.6 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 127.8 Billion by 2033, exhibiting a growth rate (CAGR) of 30.3% during 2025-2033. The increasing demand for seamless communication, the rising use of smartphones and tablets, the rising product adoption in the healthcare sector, and the widespread availability of high-speed internet connectivity are some of the major factors propelling the market.
Web real-time communication (WebRTC) is an open-source project and set of technologies that enables real-time communication directly within web browsers, without the need for additional plugins or software installations. It provides a standardized framework for audio, video, and data transmission over the internet, facilitating peer-to-peer communication and collaboration. Over the years, WebRTC has gained significant popularity and adoption due to its simplicity, cross-platform compatibility, and its ability to enable real-time communication without requiring users to install additional software or plugins. It is used in a wide range of applications, including voice and video calling, video conferencing, online gaming, live streaming, remote collaboration tools, customer support, and more.
The market is primarily driven by the rising product adoption of banking, financial services and insurance (BFSI) industry to offer video banking services. In addition, the increasing utilization of mobile banking (m-banking) apps due to considerable reliance on smartphones and rising penetration of high-speed internet connectivity is augmenting the market growth. Besides, the rising adoption of remote patient monitoring (RPM) solutions due to the surging prevalence of chronic conditions is also contributing to market growth. Moreover, WebRTC's compatibility with Internet of Things (IoT) devices and its ability to integrate with artificial intelligence (AI) technologies present new opportunities for innovation. The seamless integration of WebRTC with IoT devices enables real-time communication in various IoT applications, such as smart homes, connected cars, and industrial automation which is augmenting the market growth.
Web Real-Time Communication Market Trends/Drivers:
The increasing demand for seamless communication
As businesses and individuals seek real-time communication solutions that are easy to use and integrate into existing systems, WebRTC's ability to provide browser-based, plugin-free communication becomes increasingly attractive. This demand translates into increased adoption of WebRTC technology, resulting in market expansion. Moreover, businesses and industries are incorporating WebRTC into various applications such as customer support, telemedicine, online education, collaboration tools, and more. The versatility of WebRTC allows it to meet the diverse needs of seamless communication across multiple sectors, expanding its application scope and market reach. Besides, the ease of use and accessibility offered by WebRTC is driving its adoption across various industries, including customer service, telehealth, online education, and collaboration tools.
The rising product adoption in healthcare sector
The adoption of telemedicine and remote patient care solutions has accelerated in recent years, especially with the global events that have necessitated remote healthcare services. WebRTC plays a crucial role in enabling real-time audio and video communication between healthcare providers and patients. Its seamless integration with web browsers allows healthcare professionals to conduct virtual consultations, diagnose conditions, provide remote monitoring, and offer timely advice. Moreover, WebRTC offers encryption and security features that ensure the confidentiality and privacy of patient information during real-time communication. It also facilitates real-time collaboration and consultations among healthcare professionals, regardless of their geographical locations. It enables doctors, specialists, and other healthcare providers to communicate and share information seamlessly. For instance, multidisciplinary team meetings, remote diagnostics, and consultations between experts are made more efficient and effective with WebRTC technology. The increasing adoption of collaborative healthcare practices drives the demand for WebRTC in facilitating real-time communication and information exchange.
Rising partnerships and acquisitions amongst key players
WebRTC integration with IoT devices enables real-time communication between these devices and web browsers. This integration allows for seamless control, monitoring, and communication with IoT devices through browser-based interfaces. For example, WebRTC can facilitate live video streaming from surveillance cameras or enable two-way audio communication with smart home devices. This integration enhances the IoT user experience and expands the capabilities of IoT applications. Moreover, the integration of AI technologies with WebRTC enables advanced analytics and automation capabilities. AI algorithms can analyze real-time audio and video data captured through WebRTC, providing valuable insights and enabling automated decision-making, which is also augmenting the market growth.
Web Real-Time Communication Industry Segmentation:
Component Insights:
Solution
Voice Calling and Conferencing
Video Calling and Conferencing
Message and File Sharing
Others
Services
Solution represents the leading segment
The solution segment encompasses a wide range of offerings that provide end-to-end WebRTC solutions to businesses and organizations. These solutions typically include software development kits (SDKs), communication platforms, and application programming interfaces (APIs) that enable developers to integrate WebRTC capabilities into their applications and services. By offering comprehensive solutions, this segment caters to the diverse needs of businesses looking to implement WebRTC functionality seamlessly. Moreover, these solutions often offer scalability to accommodate growing user bases and increased usage, ensuring that businesses can expand their communication capabilities seamlessly as their needs evolve.
WebRTC-Enabled Devices Insights:
Mobile
Desktop
Tablet
Others
Mobiles hold the largest share in the market
WebRTC is inherently well-suited for mobile devices. Its browser-based nature eliminates the need for users to install additional applications or plugins, making it convenient and user-friendly. Mobile browsers increasingly support WebRTC functionalities, ensuring seamless integration and excellent user experiences for real-time communication. The mobile environment allows for intuitive touch interfaces, camera and microphone access, and easy sharing of media content, all of which contribute to the dominance of mobiles in the WebRTC market. Moreover, Mobile devices enable communication anytime and anywhere, making them ideal for real-time communication applications. With mobiles, users can engage in WebRTC-enabled voice and video calls, participate in live streaming, or collaborate on projects on the go. The portability and connectivity offered by mobiles align perfectly with the essence of WebRTC, allowing users to communicate seamlessly irrespective of their location.
Vertical Insights:
BFSI
Retail
IT and Telecom
Public Sector
Media and Entertainment
Manufacturing
Healthcare
Others
IT and telecom represents the leading segment
The IT and telecom industry were early adopters of WebRTC technology, recognizing its potential to revolutionize real-time communication. As pioneers in leveraging WebRTC, this sector has integrated the technology into their communication infrastructure, platforms, and services. Telecommunication companies, internet service providers, and IT organizations have embraced WebRTC to enhance their offerings, driving the sector's significant market share. Besides, voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) are integral to the IT and telecom sector's communication services. WebRTC seamlessly integrates with VoIP and SIP technologies, allowing for browser-based audio and video calls. This integration expands the capabilities of VoIP and SIP services, enabling enhanced communication experiences and promoting the adoption of WebRTC within the IT and telecom sector.
Regional Insights:
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America exhibits a clear dominance in the market
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America holds the largest market share.
North America has been at the forefront of technological advancements and innovation. The region is home to major technology hubs, such as Silicon Valley, which foster the development of cutting-edge technologies like WebRTC. With a strong presence of technology companies and skilled professionals, North America has been instrumental in driving the growth and adoption of WebRTC. Moreover, the region boasts a well-developed and robust IT and telecom infrastructure. The region has widespread high-speed internet connectivity, advanced data centers, and reliable telecommunications networks. This infrastructure provides a solid foundation for WebRTC implementation, ensuring seamless real-time communication experiences. The availability of these infrastructure components has contributed to the dominance of North America in the WebRTC market.
Competitive Landscape:
The competitive landscape of the market is dynamic and characterized by the presence of various players offering a range of solutions and services. At present, key players are investing in research and development (R&D) to enhance their WebRTC offerings. They are also improving functionalities, user experiences, and security features. Moreover, various leading players are opting for acquisitions or mergers to consolidate their position in the market. By acquiring complementary companies or technologies, they can expand their capabilities, customer base, or geographic presence. They are also providing dedicated support teams, developer resources, and forums to assist customers in integrating and utilizing WebRTC effectively.
The report has provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:
AT&T Inc.
Avaya Inc.
Cisco Systems Inc.
Dialogic Corporation (Enghouse Systems Limited)
Oracle Corporation
Plivo Inc.
Polycom Inc. (Plantronics Inc.)
Quobis
Ribbon Communications Operating Company Inc.
Sangoma Technologies Corporation
Twilio Inc.
Vonage Holdings Corp.
Key Questions Answered in This Report:
How has the global web real-time communication market performed so far, and how will it perform in the coming years?
What are the drivers, restraints, and opportunities in the global web real-time communication market?
What is the impact of each driver, restraint, and opportunity on the global web real-time communication market?
What are the key regional markets?
Which countries represent the most attractive web real-time communication market?
What is the breakup of the market based on the component?
Which is the most attractive component in the web real-time communication market?
What is the breakup of the market based on the WebRTC-enabled devices?
Which is the most attractive WebRTC-enabled devices in the web real-time communication market?
What is the breakup of the market based on the verticals?
Which is the most attractive verticals in the web real-time communication market?
What is the competitive structure of the global web real-time communication market?
Who are the key players/companies in the global web real-time communication market?
Table of Contents
1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Web Real-Time Communication Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Component
6.1 Solution
6.1.1 Market Trends
6.1.2 Key Segments
6.1.2.1 Voice Calling and Conferencing
6.1.2.2 Video Calling and Conferencing
6.1.2.3 Message and File Sharing
6.1.2.4 Others
6.1.3 Market Forecast
6.2 Services
6.2.1 Market Trends
6.2.2 Market Forecast
7 Market Breakup by WebRTC-Enabled Devices
7.1 Mobile
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Desktop
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Tablet
7.3.1 Market Trends
7.3.2 Market Forecast
7.4 Others
7.4.1 Market Trends
7.4.2 Market Forecast
8 Market Breakup by Vertical
8.1 BFSI
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Retail
8.2.1 Market Trends
8.2.2 Market Forecast
8.3 IT and Telecom
8.3.1 Market Trends
8.3.2 Market Forecast
8.4 Public Sector
8.4.1 Market Trends
8.4.2 Market Forecast
8.5 Media and Entertainment
8.5.1 Market Trends
8.5.2 Market Forecast
8.6 Manufacturing
8.6.1 Market Trends
8.6.2 Market Forecast
8.7 Healthcare
8.7.1 Market Trends
8.7.2 Market Forecast
8.8 Others
8.8.1 Market Trends
8.8.2 Market Forecast
9 Market Breakup by Region
9.1 North America
9.1.1 United States
9.1.1.1 Market Trends
9.1.1.2 Market Forecast
9.1.2 Canada
9.1.2.1 Market Trends
9.1.2.2 Market Forecast
9.2 Asia-Pacific
9.2.1 China
9.2.1.1 Market Trends
9.2.1.2 Market Forecast
9.2.2 Japan
9.2.2.1 Market Trends
9.2.2.2 Market Forecast
9.2.3 India
9.2.3.1 Market Trends
9.2.3.2 Market Forecast
9.2.4 South Korea
9.2.4.1 Market Trends
9.2.4.2 Market Forecast
9.2.5 Australia
9.2.5.1 Market Trends
9.2.5.2 Market Forecast
9.2.6 Indonesia
9.2.6.1 Market Trends
9.2.6.2 Market Forecast
9.2.7 Others
9.2.7.1 Market Trends
9.2.7.2 Market Forecast
9.3 Europe
9.3.1 Germany
9.3.1.1 Market Trends
9.3.1.2 Market Forecast
9.3.2 France
9.3.2.1 Market Trends
9.3.2.2 Market Forecast
9.3.3 United Kingdom
9.3.3.1 Market Trends
9.3.3.2 Market Forecast
9.3.4 Italy
9.3.4.1 Market Trends
9.3.4.2 Market Forecast
9.3.5 Spain
9.3.5.1 Market Trends
9.3.5.2 Market Forecast
9.3.6 Russia
9.3.6.1 Market Trends
9.3.6.2 Market Forecast
9.3.7 Others
9.3.7.1 Market Trends
9.3.7.2 Market Forecast
9.4 Latin America
9.4.1 Brazil
9.4.1.1 Market Trends
9.4.1.2 Market Forecast
9.4.2 Mexico
9.4.2.1 Market Trends
9.4.2.2 Market Forecast
9.4.3 Others
9.4.3.1 Market Trends
9.4.3.2 Market Forecast
9.5 Middle East and Africa
9.5.1 Market Trends
9.5.2 Market Breakup by Country
9.5.3 Market Forecast
10 SWOT Analysis
10.1 Overview
10.2 Strengths
10.3 Weaknesses
10.4 Opportunities
10.5 Threats
11 Value Chain Analysis
12 Porters Five Forces Analysis
12.1 Overview
12.2 Bargaining Power of Buyers
12.3 Bargaining Power of Suppliers
12.4 Degree of Competition
12.5 Threat of New Entrants
12.6 Threat of Substitutes
13 Price Analysis
14 Competitive Landscape
14.1 Market Structure
14.2 Key Players
14.3 Profiles of Key Players
14.3.1 AT&T Inc.
14.3.1.1 Company Overview
14.3.1.2 Product Portfolio
14.3.1.3 Financials
14.3.1.4 SWOT Analysis
14.3.2 Avaya Inc.
14.3.2.1 Company Overview
14.3.2.2 Product Portfolio
14.3.2.3 Financials
14.3.2.4 SWOT Analysis
14.3.3 Cisco Systems Inc.
14.3.3.1 Company Overview
14.3.3.2 Product Portfolio
14.3.3.3 Financials
14.3.3.4 SWOT Analysis
14.3.4 Dialogic Corporation (Enghouse Systems Limited)
14.3.4.1 Company Overview
14.3.4.2 Product Portfolio
14.3.5 Oracle Corporation
14.3.5.1 Company Overview
14.3.5.2 Product Portfolio
14.3.5.3 Financials
14.3.5.4 SWOT Analysis
14.3.6 Plivo Inc.
14.3.6.1 Company Overview
14.3.6.2 Product Portfolio
14.3.7 Polycom Inc. (Plantronics Inc.)
14.3.7.1 Company Overview
14.3.7.2 Product Portfolio
14.3.8 Quobis
14.3.8.1 Company Overview
14.3.8.2 Product Portfolio
14.3.9 Ribbon Communications Operating Company Inc.