의료시설 관리 세계 시장 규모는 2024년에 4,075억 1,000만 달러에 달했습니다. 향후 IMARC Group은 이 시장이 2033년까지 7,799억 6,000만 달러에 달하고, 2025-2033년 7.27%의 연평균 복합 성장률(CAGR)을 보일 것으로 예측했습니다. 현재 북미가 시장을 독점하고 있으며, 2024년에는 34.4% 이상의 큰 시장 점유율을 차지했습니다. 헬스케어 분야의 다양한 업무 관리를 위한 인공지능(AI) 및 데이터 분석의 활용 확대, 고급 헬스케어 서비스에 대한 수요 증가, 서비스 품질 향상을 위한 조달 프로세스 간소화 등이 시장 성장을 가속하는 요인 중 하나입니다.
의료시설 관리(HFM)는 효율성, 안전성, 최적의 기능을 보장하기 위해 헬스케어 환경을 조정하고 조직화하는 것을 말합니다. 기계 및 전기적 필수품, 청소, 보안, 관리 업무 등 하드웨어와 소프트웨어 양면의 서비스가 포함됩니다. 의료시설 관리는 장비 유지보수, 공간 계획, 에너지 관리, 폐기물 처리, 보안 대책, 환자 편의, 규정 준수, 감염 관리, 자산 관리, 위험 감소 등에 널리 사용됩니다. 비용 절감, 효율성 향상, 환자 경험 개선, 규정 준수 유지, 안전성 향상, 자원 사용 최적화, 환경 지속가능성 촉진, 운영 간소화 등에 도움이 됩니다.
품질 저하 없이 운영 비용 절감에 대한 관심이 높아짐에 따라 의료 시설 관리의 채택이 증가하고 있으며, 이는 시장 성장을 가속하고 있습니다. 또한, 깨끗하고 쾌적한 환경을 통해 환자가 선호하는 경험을 할 수 있도록 보장하기 위한 관리 요구가 증가하고 있는 것도 시장 성장에 긍정적인 영향을 미치고 있습니다. 이와 함께, 환경 지속가능성에 대한 관심이 높아지면서 에너지 절약, 폐기물 감소, 환경 친화적 인 재료 및 프로세스 채택에 도움이되는 에너지 절약 조치의 구현에 도움이되는 의료 시설 관리에 대한 수요가 증가하고 있습니다. 또한, 의료 서비스 제공업체가 핵심 의료 업무에 집중하고 시설을 효율적으로 관리할 수 있도록 하는 아웃소싱의 새로운 트렌드도 시장 성장에 기여하고 있습니다. 기타 헬스케어 인프라에 대한 투자 증가, 위생 및 감염 관리에 대한 관심 증가, 통합 서비스 제공으로의 전환 등의 추세도 시장 성장을 가속할 것으로 예측됩니다.
헬스케어 수요 증가
고령 인구 증가에 따른 의료 수요 증가와 의료를 찾는 환자 수 증가가 시장 성장을 견인하고 있습니다. 이에 따라 의료시설 관리는 의료 시스템을 효율적으로 관리하고 모든 자원을 낭비 없이 효율적으로 활용할 수 있도록 돕습니다. 또한 심장병, 당뇨병, 암, 비만, 신경 질환, 호흡기 질환 등 전문적이고 견고한 의료 시설을 필요로 하는 만성 질환이 널리 퍼져 있는 것도 성장을 가속하는 요인으로 작용하고 있습니다. 또한, 환자와 의료 서비스 제공업체 사이에서 최적의 치료 환경에 대한 수요가 증가함에 따라 의료 시스템 및 다양한 환자 계층의 요구에 부응하는 전문적인 서비스를 제공하는 의료 시설 관리의 채택을 촉진하고 있습니다.
기술의 급속한 발전
사물인터넷(IoT), 자동화, 인공지능(AI) 등 의료시설 관리 분야의 기술 통합은 서비스 제공 방식에 혁명을 일으키고 있습니다. 이러한 기술은 중요한 의료 장비의 예지보전, 지능형 에너지 관리, 강화된 보안 프로토콜을 통해 보다 정확하고 시기적절하며 비용 효율적인 시설 관리를 가능하게 합니다. 또한, 시설의 성능에 대한 실시간 통찰력을 제공하고 잠재적인 문제를 예방하기 위한 사전 조치를 지원하는 디지털화의 새로운 트렌드가 시장 성장을 뒷받침하고 있습니다. 또한, IoT 기기를 활용하여 시설 내 온도와 습도부터 환자 흐름까지 모든 것을 모니터링함으로써 관리자가 데이터 기반 의사결정을 내릴 수 있게 된 것도 성장을 가속하는 요인으로 작용하고 있습니다. 또한, 이러한 혁신적인 기술은 의료기관의 물리적 환경이 환자와 의료진의 요구를 충족시킬 수 있도록 보장하는 기능을 제공합니다.
높아지는 규제 준수
의료는 고도로 규제된 분야로, 엄격한 법률과 표준이 환자 치료의 모든 측면을 관리하고 있으며, 치료 시설을 포함하여 환자 치료의 모든 측면을 관리하고 있습니다. 의료 서비스 제공업체는 안전, 접근성, 위생, 환경적 지속가능성 등의 측면을 포괄하는 복잡한 규제망을 준수해야 합니다. 이에 따라 전문 의료 시설 관리는 의료 기관이 이러한 규제를 준수하는 데 있어 매우 중요한 역할을 합니다. 인프라를 유지하고, 폐기물을 관리하고, 감염병을 통제하고, 시설의 전반적인 안전과 기능을 보장하는 데 도움을 줍니다. 또한, 의료시설 관리는 헬스케어 전문가들이 시시각각 변화하는 규제 환경을 극복할 수 있도록 지원합니다. 결과적으로 컴플라이언스를 준수하는 것은 법적 위험을 줄일 뿐만 아니라 치료의 질을 향상시킬 수 있기 때문에 헬스케어 분야에서 시설 관리의 중요성이 확인되고 있습니다.
The global healthcare facilities management market size was valued at USD 407.51 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 779.96 Billion by 2033, exhibiting a CAGR of 7.27% during 2025-2033. North America currently dominates the market, holding a significant market share of over 34.4% in 2024. The growing use of artificial intelligence (AI) and data analytics to manage various operations in the healthcare sector, the rising demand for advanced healthcare services, and streamlined procurement processes to enhance service quality are some of the factors propelling the market growth.
Healthcare facilities management (HFM) refers to the coordination and organization of the healthcare environment to ensure efficiency, safety, and optimal functioning. It encompasses hard and soft services, such as mechanical and electrical necessities, cleaning, security, and administrative tasks. Healthcare facilities management is widely used for equipment maintenance, space planning, energy management, waste disposal, security measures, patient comfort, regulatory compliance, infection control, asset management, and risk mitigation. It aids in reducing costs, improving efficiency, enhancing patient experience, maintaining compliance, increasing safety, optimizing resource use, promoting environmental sustainability, and streamlining operations.
The rising adoption of healthcare facilities management owing to the increasing focus on reducing operational costs without compromising quality is propelling the market growth. Furthermore, the growing management demand to ensure that patients have a positive experience through well-maintained, clean, and comfortable surroundings is positively influencing the market growth. Along with this, the increasing emphasis on environmental sustainability is facilitating the demand for healthcare facilities management as it aids in implementing energy-saving measures, reducing waste, and employing eco-friendly materials and processes. Besides this, the emerging trends of outsourcing, which allow healthcare providers to focus on core medical tasks and ensure that facilities are managed proficiently, are contributing to the market growth. Other factors, including rising investment in healthcare infrastructure, increasing focus on hygiene and infection control, and shifting trend towards integrated service delivery, are anticipated to drive the market growth.
The rising demand for healthcare
The escalating demand for healthcare owing to the rising geriatric population, coupled with a growing number of patients seeking medical care, is propelling the market growth. In line with this, healthcare facilities management aids in efficiently managing medical care systems and ensuring all resources are utilized proficiently without any wastage. Furthermore, the widespread prevalence of chronic conditions, such as heart disease, diabetes, cancer, obesity, neurological disorders, and respiratory problems, which require specialized and robust healthcare facilities, is acting as another growth-inducing factor. In addition, the growing demand for an optimal healing environment among patients and healthcare providers is facilitating the adoption of healthcare facilities management, as it provides an array of specialized services that cater to the unique needs of healthcare systems and different patient demographics.
Rapid technological advancements
The integration of technology within healthcare facilities management, such as the Internet of Things (IoT), automation, and artificial intelligence (AI), is revolutionizing the way services are delivered. These technologies allow predictive maintenance of critical medical equipment, intelligent energy management, and enhanced security protocols, which enables more precise, timely, and cost-effective facilities management. Furthermore, the emerging trends of digitalization, which provide real-time insights into facility performance, and assist in proactive measures to prevent potential issues, are supporting the market growth. In addition, the utilization of IoT devices to monitor everything from temperature and humidity to patient flow within a facility, thus allowing administrators to make data-driven decisions, is acting as another growth-inducing factor. Moreover, these innovative technologies offer capabilities to ensure that the physical environment of healthcare institutions meets the needs of patients and healthcare professionals.
The increasing regulatory compliance
Healthcare is a highly regulated sector, with stringent laws and standards governing every aspect of patient care, including the facilities in which care is provided. Healthcare providers adhere to a complex web of regulations that cover aspects such as safety, accessibility, hygiene, and environmental sustainability. In line with this, professional healthcare facilities management plays a pivotal part in ensuring that healthcare institutions comply with these regulations. It aids in maintaining the infrastructure, managing waste, controlling infections, and ensuring the overall safety and functionality of the facility. Furthermore, healthcare facilities management also assists healthcare professionals in navigating the ever-changing regulatory landscape. As a result, adherence to compliance not only mitigates legal risks but enhances the quality of care, thus affirming the importance of facilities management in the healthcare sector.
Support services dominate the market
Support services are dominating the market as it includes cleaning, catering, security, and administrative support that are essential to the daily operations of any healthcare institution. Furthermore, they aid in enhancing patient satisfaction and experience by ensuring optimal comfort and convenience through timely management of food and beverage (F&B), housekeeping, and concierge services. Apart from this, support services handle cleaning and waste management, which plays a crucial role in maintaining a sanitary environment and improving patient health and safety. Moreover, outsourcing support services allows healthcare providers to focus on their core competencies and achieve operational efficiency without the need to manage non-medical tasks in-house. In addition, these services ensure that healthcare facilities comply with various regulations regarding hygiene, safety, and environmental standards.
Outsourced hold the largest share in the market
The outsourced business model is dominating the market as it allows healthcare providers to concentrate on their core competencies by entrusting non-core tasks, such as facilities management. In addition, outsourcing provides access to expert services without the associated overhead costs of hiring, training, and maintaining an internal team. It also allows healthcare providers to pay for services as needed, thus contributing to overall cost savings. Furthermore, outsourcing offers immediate access to experienced professionals with specialized skills in healthcare facilities management. These experts are well-versed in current best practices, regulations, and technologies, which aids in ensuring high-quality service. Apart from this, outsourced providers have extensive knowledge of the complex regulatory landscape in healthcare. As a result, they can manage compliance with these regulations more effectively, thus mitigating potential legal and financial risks.
Hospitals and clinics comprise multifaceted environments that encompass various departments, specialized equipment, and diverse patient needs. Managing such complexity requires professional facilities management to ensure smooth operations. Furthermore, these establishments serve a high volume of patients daily, thus necessitating continuous maintenance and management of spaces to ensure safety, hygiene, and comfort. Moreover, hospitals and clinics are subject to stringent regulatory guidelines concerning patient care, safety, and environmental standards, which require adept facilities management to navigate the intricate legal landscape.
Long-term healthcare facilities are witnessing considerable growth due to the escalating geriatric population and increasing number of patients requiring long-term care. In line with this, healthcare facilities management aids in effectively managing all aspects of the facilities and ensuring the specific needs of various patient demographics are met. Additionally, long-term healthcare facilities cater to patients with varied and complex healthcare needs. The multifaceted nature of these requirements makes facilities management critical to provide personalized, continuous care in a safe and comfortable environment.
North America exhibits a clear dominance, accounting for the largest healthcare facilities management market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share.
North America has a well-established and advanced healthcare system comprising state-of-the-art hospitals and medical facilities that require sophisticated management and maintenance. Furthermore, the region's readiness to adopt new technologies, such as automation, IoT, and AI, which have enabled the integration of innovative solutions into facilities management, is positively influencing the market growth. In addition, the imposition of stringent standards and regulations by the regional governments dictating the quality and safety of healthcare facilities is propelling the market growth. Besides this, the escalating investment in healthcare by the public and private sectors to ensure efficient management of healthcare facilities is positively influencing the market growth. Moreover, the escalating geriatric population in the region, which requires specialized care and facilities, is contributing to the market growth.
The leading healthcare facilities management companies are developing innovative solutions, such as predictive maintenance tools, energy management systems, and digital platforms, to enhance efficiency and client satisfaction. Furthermore, they are engaging in mergers and acquisitions to increase their market penetration and strengthen their existing position. In addition, they are expanding their service offerings to cater to diverse healthcare needs, such as specialized infection control and patient-centric services. Apart from this, companies are aligning with global sustainability goals, implementing eco-friendly practices in waste management, energy conservation, and resource utilization to meet regulatory requirements and attract environmentally conscious clients. Moreover, several key players are offering comprehensive compliance management services to ensure that healthcare facilities adhere to all relevant laws and standards, thus reducing legal risks and enhancing reputation.