[시장보고서]의료 SaaS(Software as a Service) : 솔루션 규모, 점유율, 동향 분석 보고서(2025-2030년)

의료 SaaS(Software as a Service) : 솔루션 규모, 점유율, 동향 분석 보고서(2025-2030년)

Healthcare Software As A Service Market Size, Share & Trends Analysis Report By Application, By Deployment Model, By End Use, By Region, And Segment Forecasts, 2025 - 2030

상품코드 : 1701229

리서치사 : Grand View Research, Inc.

발행일 : 2025년 03월

페이지 정보 : 영문 120 Pages

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한글목차

의료 SaaS(Software as a Service) 시장의 성장 및 동향

Grand View Research, Inc.의 최신 보고서에 따르면 세계의 의료 SaaS 시장 규모는 2030년까지 747억 4,000만 달러에 달할 것으로 예측되고, 2025-2030년에 걸쳐 20.0%의 연평균 성장률(CAGR)로 성장할 전망입니다.

의료 산업에서 클라우드 컴퓨팅의 도입이 증가하면서 성장을 주도하고 있습니다.

SaaS는 클라우드 컴퓨팅 업계에서 가장 큰 서비스 부문입니다. 의료 서비스 제공업체와 결제업체는 EHR 시스템, 임상 정보 시스템, 원격 환자 모니터링 시스템, 스토리지, 아카이빙, PACS, 인구 건강 관리, 수익 주기 관리, 분석, 환자 대상 웹, 공급망 관리, 재해 복구 및 정밀 의학 분야에서 SaaS를 빠르게 채택하고 있습니다.

SaaS를 활용하면 유연성 향상, 투자 수익률 개선, 경쟁 우위 확보, 소프트웨어 배포 비용 절감, 의료 분야의 혁신 추진 등의 이점을 얻을 수 있습니다. 예를 들어, 2019년 GE 헬스케어에서 발표한 설문조사에 따르면 의료 기관의 32%가 IT 현대화를 위해, 27%가 유연성 확보를 위해, 26%가 혁신 추진 및 경쟁 우위 확보를 위해 SaaS를 도입한 것으로 나타났습니다.

의료 IT에 대한 지출이 급증하고 원격 의료, 모바일 의료 애플리케이션, EHR 시스템, CRM/ERP 시스템의 도입이 증가함에 따라 SaaS의 도입이 증가할 것으로 예상됩니다. 원격 의료 및 기타 디지털 기술의 도입은 코로나19 팬데믹 기간 동안 의료 인력에 대한 부담 증가와 의료 자원 부족으로 인해 급격히 증가했습니다.

수직형 SaaS, 마이크로 SaaS, 인공 지능 통합과 같은 기술이 빠르게 주목을 받고 있습니다

2021년 8월, 건강의 공정성과 접근에 관여하는 SaaS 기업인 Contakt World Technologies Corp.는 클라우드 플랫폼의 Stratum을 인수했습니다.

의료 SaaS 시장 보고서 하이라이트

원격 의료 부문은 2024년 16.42%의 가장 큰 시장 점유율을 차지했으며, 특히 팬데믹 이후 원격 지역의 의료 서비스에 대한 수요 증가에 힘입어 가장 큰 시장 점유율을 차지했습니다.
하이브리드 부문은 클라우드 기반 솔루션과 온프레미스 솔루션의 장점을 결합하여 2024년에 가장 큰 매출 점유율을 차지했습니다.
공급자 부문은 2024년에 가장 큰 매출 점유율을 차지했으며 예측 기간 동안 가장 빠르게 성장하는 부문이 될 것으로 예상됩니다.
북미의 의료 SaaS 시장은 2024년에 45.39%의 높은 수익 점유율을 차지했습니다.

시장 계통의 전망
- 상위 시장 전망
- 관련 및 보조시장 전망
기술 전망
규제 프레임워크
시장 역학
- 시장 성장 촉진요인 분석
- 시장 성장 억제요인 분석
- 산업의 과제와 기회의 분석
의료 SaaS 시장 분석 도구
- Porter's Five Forces 분석
- PESTEL 분석
COVID-19의 영향

제4장 의료 SaaS 시장 : 용도별, 추정 및 동향 분석

정의 및 범위
용도 시장 점유율 분석(2024년, 2030년)
부문 대시보드
의료 SaaS 시장 : 용도별(2018-2030년)
- 환자 포털
- 원격 의료
- 모바일 통신
- 전자 처방
- EHR 시스템
- ERP 및 HR 포털
- 의료 청구
- 기타

제5장 의료 SaaS 시장 : 전개 모델, 추정 및 동향 분석

정의 및 범위
전개 모델 시장 점유율 분석(2024년, 2030년)
부문 대시보드
의료 SaaS 시장 : 전개 모델별(2018-2030년)
- 개인
- 하이브리드
- 공공

제6장 의료 SaaS 시장 : 최종 용도별, 추정 및 동향 분석

정의 및 범위
최종 용도 시장 점유율 분석(2024년, 2030년)
부문 대시보드
의료 SaaS 시장 : 최종 용도별(2018-2030년)
- 지불자
- 공급자

제7장 의료 SaaS 시장 : 지역, 용도, 전개 모델, 최종 용도에 따른 지역별, 추정 및 동향 분석

정의 및 범위
지역별 시장 점유율 분석(2024년, 2030년)
지역별 시장 대시보드
지역 시장 현황
SWOT 분석
- 북미
- 유럽
- 아시아태평양
- 라틴아메리카
- 중동 및 아프리카
의료 SaaS 시장 점유율, 지역별(2024년, 2030년), 100만 달러
북미
- 미국
- 캐나다
- 멕시코
유럽
- 영국
- 독일
- 프랑스
- 이탈리아
- 스페인
- 스웨덴
- 덴마크
- 노르웨이
아시아태평양
- 중국
- 일본
- 인도
- 한국
- 호주
- 태국
라틴아메리카
- 브라질
- 아르헨티나
중동 및 아프리카
- 남아프리카
- 사우디아라비아
- 아랍에미리트(UAE)
- 쿠웨이트

제8장 경쟁 구도

주요 시장 진출기업에 의한 최근의 동향과 영향 분석
기업 분류
기업의 시장 점유율 및 위치 분석(2024년)
기업 히트맵 분석
기업 프로파일
- Microsoft
- Salesforce, Inc.
- Adobe
- SAP
- Oracle
- Cisco Systems, Inc.
- Google
- IBM
- ServiceNow
- Workday, Inc.
- CareCloud, Inc.
- Suki AI, Inc.

HBR

영문 목차

영문목차

Healthcare Software As A Service Market Growth & Trends:

The global healthcare software as a service market size is expected to reach USD 74.74 billion by 2030, registering a CAGR of 20.0% from 2025 to 2030, according to a new report by Grand View Research, Inc. The growing adoption of cloud computing in the healthcare industry is driving the growth.

Software as a Service (SaaS) is the largest service segment in the cloud computing industry. Healthcare providers and payers are rapidly adopting SaaS in the EHR systems, clinical information systems, remote patient monitoring systems, storage, archiving, PACS, population health management, revenue cycle management, analytics, patient-facing web, supply chain management, disaster recovery, and precision medicine.

Utilizing SaaS offers benefits, such as increased flexibility, improving return on investment, gaining a competitive edge, reducing the cost of software deployment, and driving innovation in healthcare. For instance, according to a survey published by GE Healthcare in 2019, 32% of the healthcare organizations adopted SaaS to modernize IT, 27% to gain flexibility, 26% to drive innovation and gain competitive advantage.

Surging spending on healthcare IT and increasing adoption of telemedicine, mobile health applications, EHR systems, and CRM/ERP systems are estimated to increase the adoption of SaaS. The adoption of telemedicine and other digital technologies gain rapid traction during the COVID-19 pandemic, owing to the increasing burden on the healthcare workforce and shortage of healthcare resources. An increasing pressure to reduce healthcare costs and increase the quality of care is estimated to drive the market growth.

Technologies, such as vertical SaaS, micro-SaaS, and artificial intelligence integration, are rapidly gaining traction. Rapid technological advances and initiatives undertaken by key players are supporting the market growth. For instance, in November 2021, CloudHospital began its service to provide SaaS to clinics and hospitals to cater to the growing demand. The company plans to manage internet traffic, communication, presence, patient booking, and increase hospital visibility and accessibility to the patient population.

In August 2021, Contakt World Technologies Corp., a SaaS company involved in health equity and access, acquired Stratum, a cloud platform. The platform enables organizations to evaluate and track health and COVID-19 symptoms.

Healthcare Software As A Service Market Report Highlights:

The telemedicine segment held the largest market share of 16.42% in 2024, driven by the rising demand for healthcare services in remote areas, especially post-pandemic.
Hybrid segment held the largest revenue share in 2024, as it combines the benefits of both cloud-based and on-premise solutions.
Provider segment held the largest revenue share in 2024 and is estimated to be the fastest-growing segment during the forecast period.
North America healthcare software as a service market accounted for the highest revenue share of 45.39% in 2024 due to the high market presence of major players such as IBM, Google, SAP, and Microsoft in the U.S. and Canada is a major contributor to the high revenue share.

Chapter 1. Methodology and Scope

1.1. Market Segmentation and Scope
1.2. Market Definitions
1.3. Research Methodology
1.4. Information Procurement
- 1.4.1. Purchased Database
- 1.4.2. GVR's Internal Database
1.5. Details of primary research
1.6. Market Formulation & Validation
1.7. Model Details
- 1.7.1. Commodity flow analysis (Model 1)
  - 1.7.1.1. Approach 1: Commodity flow approach
  - 1.7.1.2. Approach 2: Volume price analysis
1.8. Research Scope and Assumptions
- 1.8.1. List of Secondary Sources
- 1.8.2. List of Primary Sources
- 1.8.3. Objectives

Chapter 2. Executive Summary

2.1. Market Outlook
2.2. Segment Outlook
- 2.2.1. Application Outlook
- 2.2.2. Deployment Model Outlook
- 2.2.3. End Use Outlook
- 2.2.4. Regional Outlook
2.3. Competitive Insights

Chapter 3. Healthcare Software As A Service Market Variables, Trends, & Scope

3.1. Market Lineage Outlook
- 3.1.1. Parent Market Outlook
- 3.1.2. Related/Ancillary Market Outlook
3.2. Technology Outlook
3.3. Regulatory Framework
3.4. Market Dynamics
- 3.4.1. Market Drivers Analysis
  - 3.4.1.1. Increased demand for cost-effective solutions
  - 3.4.1.2. Rising adoption of EHR and digital health solutions
  - 3.4.1.3. Regulatory compliance
- 3.4.2. Market Restraints Analysis
  - 3.4.2.1. Data privacy and security concerns
- 3.4.3. Industry Challenges and Opportunity Analysis
3.5. Healthcare Software As A Service Market Analysis Tools
- 3.5.1. Porter's Analysis
  - 3.5.1.1. Bargaining power of the suppliers
  - 3.5.1.2. Bargaining power of the buyers
  - 3.5.1.3. Threats of substitution
  - 3.5.1.4. Threats from new entrants
  - 3.5.1.5. Competitive rivalry
- 3.5.2. PESTEL Analysis
  - 3.5.2.1. Political landscape
  - 3.5.2.2. Economic and Social landscape
  - 3.5.2.3. Technological landscape
  - 3.5.2.4. Environmental landscape
  - 3.5.2.5. Legal Landscape
3.6. Impact of COVID-19

Chapter 4. Healthcare Software As A Service Market: Application Estimates & Trend Analysis

4.1. Definition and Scope
4.2. Application Market Share Analysis, 2024 & 2030
4.3. Segment Dashboard
4.4. Healthcare Software As A Service Market: By Application, 2018 to 2030
- 4.4.1. Patient Portal
  - 4.4.1.1. Patient Portal Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 4.4.2. Telemedicine
  - 4.4.2.1. Telemedicine Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 4.4.3. Mobile Communication
  - 4.4.3.1. Mobile Communication Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 4.4.4. ePrescribing
  - 4.4.4.1. ePrescribing Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 4.4.5. EHR Systems
  - 4.4.5.1. EHR Systems Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 4.4.6. ERP & HR Portal
  - 4.4.6.1. ERP & HR Portal Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 4.4.7. Medical Billing
  - 4.4.7.1. Medical Billing Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 4.4.8. Others
  - 4.4.8.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 5. Healthcare Software As A Service Market: Deployment Model Estimates & Trend Analysis

5.1. Definition and Scope
5.2. Deployment Model Market Share Analysis, 2024 & 2030
5.3. Segment Dashboard
5.4. Healthcare Software As A Service Market: By Deployment Model, 2018 to 2030
- 5.4.1. Private
  - 5.4.1.1. Private Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 5.4.2. Hybrid
  - 5.4.2.1. Hybrid Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 5.4.3. Public
  - 5.4.3.1. Public Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 6. Healthcare Software As A Service Market: End Use Estimates & Trend Analysis

6.1. Definition and Scope
6.2. End Use Market Share Analysis, 2024 & 2030
6.3. Segment Dashboard
6.4. Healthcare Software As A Service Market: By End Use, 2018 to 2030
- 6.4.1. Payer
  - 6.4.1.1. Payer Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
- 6.4.2. Provider
  - 6.4.2.1. Provider Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 7. Healthcare Software As A Service Market: Regional Estimates & Trend Analysis by Region, Application, Deployment Model, End Use

7.1. Definition and Scope
7.2. Regional Market Share Analysis, 2024 & 2030
7.3. Regional Market Dashboard
7.4. Regional Market Snapshot
7.5. SWOT Analysis
- 7.5.1. North America
- 7.5.2. Europe
- 7.5.3. Asia Pacific
- 7.5.4. Latin America
- 7.5.5. Middle East & Africa
7.6. Healthcare Software As A Service Market Share, By Region, 2024 & 2030, USD Million
7.7. North America
- 7.7.1. North America Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.7.2. U.S.
  - 7.7.2.1. Key Country Dynamics
  - 7.7.2.2. Regulatory Landscape/Reimbursement Scenario
  - 7.7.2.3. Competitive Insights
  - 7.7.2.4. U.S. Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.7.3. Canada
  - 7.7.3.1. Key Country Dynamics
  - 7.7.3.2. Regulatory Landscape/Reimbursement Scenario
  - 7.7.3.3. Competitive Insights
  - 7.7.3.4. Canada Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.7.4. Mexico
  - 7.7.4.1. Key Country Dynamics
  - 7.7.4.2. Regulatory Landscape/Reimbursement Scenario
  - 7.7.4.3. Competitive Insights
  - 7.7.4.4. Canada Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.8. Europe
- 7.8.1. Europe Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.8.2. UK
  - 7.8.2.1. Key Country Dynamics
  - 7.8.2.2. Regulatory Landscape/Reimbursement Scenario
  - 7.8.2.3. Competitive Insights
  - 7.8.2.4. UK Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.8.3. Germany
  - 7.8.3.1. Key Country Dynamics
  - 7.8.3.2. Regulatory Landscape/Reimbursement Scenario
  - 7.8.3.3. Competitive Insights
  - 7.8.3.4. Germany Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.8.4. France
  - 7.8.4.1. Key Country Dynamics
  - 7.8.4.2. Regulatory Landscape/Reimbursement Scenario
  - 7.8.4.3. Competitive Insights
  - 7.8.4.4. France Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.8.5. Italy
  - 7.8.5.1. Key Country Dynamics
  - 7.8.5.2. Regulatory Landscape/Reimbursement Scenario
  - 7.8.5.3. Competitive Insights
  - 7.8.5.4. Italy Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.8.6. Spain
  - 7.8.6.1. Key Country Dynamics
  - 7.8.6.2. Regulatory Landscape/Reimbursement Scenario
  - 7.8.6.3. Competitive Insights
  - 7.8.6.4. Spain Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.8.7. Sweden
  - 7.8.7.1. Key Country Dynamics
  - 7.8.7.2. Regulatory Landscape/Reimbursement Scenario
  - 7.8.7.3. Competitive Insights
  - 7.8.7.4. Sweden Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.8.8. Denmark
  - 7.8.8.1. Key Country Dynamics
  - 7.8.8.2. Regulatory Landscape/Reimbursement Scenario
  - 7.8.8.3. Competitive Insights
  - 7.8.8.4. Sweden Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.8.9. Norway
  - 7.8.9.1. Key Country Dynamics
  - 7.8.9.2. Regulatory Landscape/Reimbursement Scenario
  - 7.8.9.3. Competitive Insights
  - 7.8.9.4. Sweden Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.9. Asia Pacific
- 7.9.1. Asia Pacific Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.9.2. China
  - 7.9.2.1. Key Country Dynamics
  - 7.9.2.2. Regulatory Landscape/Reimbursement Scenario
  - 7.9.2.3. Competitive Insights
  - 7.9.2.4. China Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.9.3. Japan
  - 7.9.3.1. Key Country Dynamics
  - 7.9.3.2. Regulatory Landscape/Reimbursement Scenario
  - 7.9.3.3. Competitive Insights
  - 7.9.3.4. Japan Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.9.4. India
  - 7.9.4.1. Key Country Dynamics
  - 7.9.4.2. Regulatory Landscape/Reimbursement Scenario
  - 7.9.4.3. Competitive Insights
  - 7.9.4.4. India Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.9.5. South Korea
  - 7.9.5.1. Key Country Dynamics
  - 7.9.5.2. Regulatory Landscape/Reimbursement Scenario
  - 7.9.5.3. Competitive Insights
  - 7.9.5.4. South Korea Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.9.6. Australia
  - 7.9.6.1. Key Country Dynamics
  - 7.9.6.2. Regulatory Landscape/Reimbursement Scenario
  - 7.9.6.3. Competitive Insights
  - 7.9.6.4. Australia Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.9.7. Thailand
  - 7.9.7.1. Key Country Dynamics
  - 7.9.7.2. Regulatory Landscape/Reimbursement Scenario
  - 7.9.7.3. Competitive Insights
  - 7.9.7.4. Thailand Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.10. Latin America
- 7.10.1. Latin America Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.10.2. Brazil
  - 7.10.2.1. Key Country Dynamics
  - 7.10.2.2. Regulatory Landscape/Reimbursement Scenario
  - 7.10.2.3. Competitive Insights
  - 7.10.2.4. Brazil Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.10.3. Argentina
  - 7.10.3.1. Key Country Dynamics
  - 7.10.3.2. Regulatory Landscape/Reimbursement Scenario
  - 7.10.3.3. Competitive Insights
  - 7.10.3.4. Argentina Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.11. Middle East and Africa
- 7.11.1. Middle East and Africa Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.11.2. South Africa
  - 7.11.2.1. Key Country Dynamics
  - 7.11.2.2. Regulatory Landscape/Reimbursement Scenario
  - 7.11.2.3. Competitive Insights
  - 7.11.2.4. South Africa Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.11.3. Saudi Arabia
  - 7.11.3.1. Key Country Dynamics
  - 7.11.3.2. Regulatory Landscape/Reimbursement Scenario
  - 7.11.3.3. Competitive Insights
  - 7.11.3.4. Saudi Arabia Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.11.4. UAE
  - 7.11.4.1. Key Country Dynamics
  - 7.11.4.2. Regulatory Landscape/Reimbursement Scenario
  - 7.11.4.3. Competitive Insights
  - 7.11.4.4. UAE Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 7.11.5. Kuwait
  - 7.11.5.1. Key Country Dynamics
  - 7.11.5.2. Regulatory Landscape/Reimbursement Scenario
  - 7.11.5.3. Competitive Insights
  - 7.11.5.4. UAE Healthcare Software As A Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 8. Competitive Landscape

8.1. Recent Developments & Impact Analysis by Key Market Participants
8.2. Company Categorization
8.3. Company Market Share/Position Analysis, 2024
8.4. Company Heat Map Analysis
8.5. Company Profiles
- 8.5.1. Microsoft
  - 8.5.1.1. Participant's Overview
  - 8.5.1.2. Financial Performance
  - 8.5.1.3. Product Benchmarking
  - 8.5.1.4. Strategic Initiatives
- 8.5.2. Salesforce, Inc.
  - 8.5.2.1. Participant's Overview
  - 8.5.2.2. Financial Performance
  - 8.5.2.3. Product Benchmarking
  - 8.5.2.4. Strategic Initiatives
- 8.5.3. Adobe
  - 8.5.3.1. Participant's Overview
  - 8.5.3.2. Financial Performance
  - 8.5.3.3. Product Benchmarking
  - 8.5.3.4. Strategic Initiatives
- 8.5.4. SAP
  - 8.5.4.1. Participant's Overview
  - 8.5.4.2. Financial Performance
  - 8.5.4.3. Product Benchmarking
  - 8.5.4.4. Strategic Initiatives
- 8.5.5. Oracle
  - 8.5.5.1. Participant's Overview
  - 8.5.5.2. Financial Performance
  - 8.5.5.3. Product Benchmarking
  - 8.5.5.4. Strategic Initiatives
- 8.5.6. Cisco Systems, Inc.
  - 8.5.6.1. Participant's Overview
  - 8.5.6.2. Financial Performance
  - 8.5.6.3. Product Benchmarking
  - 8.5.6.4. Strategic Initiatives
- 8.5.7. Google
  - 8.5.7.1. Participant's Overview
  - 8.5.7.2. Financial Performance
  - 8.5.7.3. Product Benchmarking
  - 8.5.7.4. Strategic Initiatives
- 8.5.8. IBM
  - 8.5.8.1. Participant's Overview
  - 8.5.8.2. Financial Performance
  - 8.5.8.3. Product Benchmarking
  - 8.5.8.4. Strategic Initiatives
- 8.5.9. ServiceNow
  - 8.5.9.1. Participant's Overview
  - 8.5.9.2. Financial Performance
  - 8.5.9.3. Product Benchmarking
  - 8.5.9.4. Strategic Initiatives
- 8.5.10. Workday, Inc.
  - 8.5.10.1. Participant's Overview
  - 8.5.10.2. Financial Performance
  - 8.5.10.3. Product Benchmarking
  - 8.5.10.4. Strategic Initiatives
- 8.5.11. CareCloud, Inc.
  - 8.5.11.1. Participant's Overview
  - 8.5.11.2. Financial Performance
  - 8.5.11.3. Product Benchmarking
  - 8.5.11.4. Strategic Initiatives
- 8.5.12. Suki AI, Inc.
  - 8.5.12.1. Participant's Overview
  - 8.5.12.2. Financial Performance
  - 8.5.12.3. Product Benchmarking
  - 8.5.12.4. Strategic Initiatives