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IT Operations Management Software Market Size, Share & Trends Analysis Report By Deployment (Cloud, On-Premises), By Enterprise Size (Large Enterprises, SMEs), By Vertical (BFSI, IT & Telecom), By Region, And Segment Forecasts, 2024 - 2030
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Market Size & Trends:

The global IT operations management software market size was estimated at USD 50.72 billion in 2023 and is projected to grow at a CAGR of 10.9% from 2024 to 2030,driven by the digital transformation across industries and the adoption of cloud and hybrid IT environments. Growing demand for automation and AI solutions is enhancing operational efficiency, while the need for improved user experience and regulatory compliance is fueling further adoption of IT operations management (ITOM) tools. These solutions are increasingly essential for managing complex IT ecosystems and ensuring performance, security, and service continuity. Enterprises are investing in advanced ITOM technologies to address rising IT complexity, optimize operations, and meet evolving security and compliance requirements.

The adoption of DevOps practices, expansion of IoT, and demand for real-time data analytics are driving the need for ITOM software as organizations strive to streamline operations and enhance decision-making. ITOM solutions help manage the growing complexity of IT environments, ensuring smooth collaboration between development and operations teams while optimizing the performance of connected devices. As businesses adopt multi-cloud and hybrid cloud strategies, ITOM tools are essential for managing diverse infrastructures, improving resource allocation, and enhancing operational coordination. The push for cost optimization further accelerates ITOM adoption, enabling automation, efficient resource utilization, and cost savings.

The rise of edge computing and 5G networks presents new opportunities and challenges, requiring advanced ITOM tools to ensure low latency and high-speed connectivity. AIOps is transforming IT operations by automating tasks such as anomaly detection and predictive maintenance, enhancing operational efficiency. Sustainability efforts are also gaining importance, with organizations adopting ITOM software to monitor energy consumption and reduce carbon footprints in data centers. In addition, the shift to remote work has increased IT complexity, making ITOM software essential for managing remote infrastructures, ensuring business continuity, and enhancing the remote workforce experience.

Global IT Operations Management Software Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2017 to 2030. For this study, Grand View Research has segmented the global IT operations management (ITOM) software market report based on enterprise size, vertical, deployment, and region.

Table of Contents

Chapter 1. Methodology and Scope

Chapter 2. Executive Summary

Chapter 3. Market Variables, Trends, and Scope

Chapter 4. ITOM Software Market: Enterprise Size Estimates & Trend AnalysisITOM Software Market, by Enterprise Size: Key Takeaways

Chapter 5. ITOM Software Market: Vertical Estimates & Trend AnalysisITOM software market, by vertical: key takeaways

Chapter 6. ITOM Software Market: Deployment Estimates & Trend AnalysisITOM Software Market, by Deployment: Key Takeaways

Chapter 7. ITOM Software Market: Regional Estimates & Trend Analysis

Chapter 8. Competitive Landscape

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