리서치사:Market Glass, Inc. (Formerly Global Industry Analysts, Inc.)
발행일:2025년 11월
페이지 정보:영문 193 Pages
라이선스 & 가격 (부가세 별도)
한글목차
세계의 스마트 프로세스 애플리케이션 시장은 2030년까지 1,749억 달러에 달할 전망
세계의 스마트 프로세스 애플리케이션 시장은 2024년에 906억 달러로 추정되고 있으며, 2024-2030년의 분석 기간에 CAGR 11.6%로 성장하며, 2030년까지 1,749억 달러에 달할 것으로 예측됩니다. 이 리포트에서 분석 대상으로 한 부문의 하나인 기업·컨텐츠 관리(ECM)는 CAGR 9.9%를 기록하며, 분석 기간 종료시까지 477억 달러에 달할 것으로 예측됩니다. 비즈니스 프로세스 관리(BPM) 부문의 성장률은 분석 기간에 CAGR 10.9%로 추정되고 있습니다.
미국 시장은 243억 달러로 추정되는 한편, 중국은 10.6%의 CAGR로 성장할 것으로 예측됩니다.
미국의 스마트 프로세스 애플리케이션 시장은 2024년에 243억 달러로 추정되고 있습니다. 세계 2위의 경제 규모를 자랑하는 중국은 2024-2030년의 분석 기간에 CAGR 10.6%로 추이하며, 2030년까지 266억 달러의 시장 규모에 달할 것으로 예측됩니다. 기타 주목할 만한 지역별 시장 분석으로는 일본과 캐나다를 들 수 있으며, 각각 분석 기간 중 10.2%, 9.8%의 CAGR로 성장할 것으로 예측됩니다. 유럽에서는 독일이 약 8.2%의 CAGR로 성장할 것으로 예측됩니다.
세계의 스마트 프로세스 애플리케이션 시장 - 주요 동향과 촉진요인의 개요
스마트 프로세스 애플리케이션: 디지털 솔루션을 통한 기업 효율성 향상
스마트 프로세스 애플리케이션(SPA)은 비즈니스 프로세스 최적화, 업무 효율성 향상, 의사결정 개선을 실현하는 첨단 디지털 솔루션을 제공함으로써 기업 운영을 혁신하고 있습니다. 이러한 용도는 데이터 분석, 머신러닝, 자동화, 클라우드 기반 서비스 등의 기능을 결합하여 비즈니스 프로세스 관리, 공급망 최적화, 고객 관계 관리, 컴플라이언스 관리를 위한 종합적인 솔루션을 제공합니다. 기업은 워크플로우 간소화, 운영 비용 절감, 급변하는 비즈니스 환경에서의 경쟁 우위 확보를 위해 SPA 도입을 가속화하고 있습니다.
스마트 프로세스 애플리케이션 시장을 주도하는 분야는?
구성 요소에는 소프트웨어, 서비스, 플랫폼이 포함되며, 프로세스 최적화 및 자동화 솔루션에 대한 수요로 인해 소프트웨어가 큰 시장 점유율을 차지하고 있습니다. 도입 모델은 On-Premise형과 클라우드 기반으로 구분되며, 확장성, 유연성, 비용 효율성 측면에서 클라우드 기반이 주목받고 있습니다. 고객경험관리, 비즈니스 프로세스 자동화, 리스크 및 컴플라이언스 관리 등 다양한 분야에서 활용되고 있습니다. 주요 최종사용자는 금융 서비스 및 보험(BFSI), 의료, 소매, 제조업 등이며, 업무 효율성, 고객 참여, 규제 준수에 대한 필요성에 의해 주도되고 있습니다.
스마트 프로세스 애플리케이션 시장에 영향을 미치는 동향은 무엇인가?
스마트 프로세스 애플리케이션 시장은 예측 분석 및 의사결정 지원 시스템을 구현하기 위한 인공지능(AI)과 머신러닝의 통합을 포함한 여러 가지 동향에 영향을 받고 있습니다. 유연성, 확장성, IT 인프라 비용 절감을 제공하는 SPA의 도입을 촉진하는 것은 클라우드 기반 솔루션으로의 전환입니다. 디지털 전환에 대한 관심 증가, 모바일 및 원격 용도의 사용 증가, 실시간 데이터 분석의 필요성도 시장 형성을 더욱 촉진하고 있습니다. 또한 기업의 프로세스 자동화 추세는 기존 IT 생태계와의 원활한 통합을 제공하는 SPA에 대한 수요를 창출하고 있습니다.
스마트 프로세스 애플리케이션 시장의 성장을 이끄는 요인은 무엇인가?
스마트 프로세스 애플리케이션 시장의 성장은 프로세스 자동화 및 최적화에 대한 필요성 증가, 클라우드 기반 솔루션 도입 증가, 산업 전반에 걸친 디지털 전환에 대한 관심 증가 등 여러 요인에 의해 촉진되고 있습니다. SPA의 AI, 머신러닝, 데이터 분석의 통합, 고객 참여 솔루션 개선에 대한 수요, 컴플라이언스 관리의 필요성도 시장 성장을 촉진하고 있습니다. 또한 다양한 분야에서의 용도 확대, 모바일 및 원격 SPA의 개발, 기업의 민첩성과 효율성에 대한 중요성이 높아지면서 시장 확대에 기여하고 있습니다.
부문 :
부문(기업 컨텐츠 관리, 비즈니스 프로세스 관리, 고객경험관리, 비즈니스 인텔리전스 & 애널리틱스, 기업 모빌리티)
조사 대상 기업의 예
Appian Corporation
EMC Corporation
KANA
Kofax, Inc.
Lexmark International, Inc.
OpenText Corporation
Pegasystems, Inc.
Salesforce.com, Inc.
SAP SE
AI INTEGRATIONS
검증된 전문가 컨텐츠와 AI 툴을 통해 시장 및 경쟁 정보 분석 방식을 혁신하고 있습니다.
Market Glass, Inc.는 LLM이나 산업 특화형 SLM을 쿼리하는 일반적인 방식이 아닌, 전 세계 도메인 전문가들이 엄선한 컨텐츠 리포지토리를 구축했습니다. 여기에는 비디오 전사, 블로그, 검색엔진 조사, 그리고 방대한 양의 기업, 제품/서비스, 시장 데이터가 포함됩니다.
관세 영향 계수
Market Glass, Inc.가 본사 소재지, 생산기지, 수출입(완제품 및 OEM)을 기반으로 기업의 경쟁력 변화를 예측하는 가운데, 이번 보고서에서는 지역적 시장에 대한 관세의 영향을 반영했습니다. 이러한 복잡하고 다면적인 시장 현실은 수입원가(COGS) 증가, 수익성 하락, 공급망 재편 등 경쟁사에게 다양한 영향을 미치며, 미시적 및 거시적 시장 역학에도 영향을 미칩니다.
목차
제1장 조사 방법
제2장 개요
시장 개요
주요 기업
시장 동향과 촉진요인
세계 시장 전망
제3장 시장 분석
미국
캐나다
일본
중국
유럽
프랑스
독일
이탈리아
영국
기타 유럽
아시아태평양
세계의 기타 지역
제4장 경쟁
KSA
영문 목차
영문목차
Global Smart Process Application Market to Reach US$174.9 Billion by 2030
The global market for Smart Process Application estimated at US$90.6 Billion in the year 2024, is expected to reach US$174.9 Billion by 2030, growing at a CAGR of 11.6% over the analysis period 2024-2030. Enterprise Content Management, one of the segments analyzed in the report, is expected to record a 9.9% CAGR and reach US$47.7 Billion by the end of the analysis period. Growth in the Business Process Management segment is estimated at 10.9% CAGR over the analysis period.
The U.S. Market is Estimated at US$24.3 Billion While China is Forecast to Grow at 10.6% CAGR
The Smart Process Application market in the U.S. is estimated at US$24.3 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$26.6 Billion by the year 2030 trailing a CAGR of 10.6% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 10.2% and 9.8% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 8.2% CAGR.
Global Smart Process Application Market - Key Trends and Drivers Summarized
Smart Process Application: Enhancing Enterprise Efficiency Through Digital Solutions
Smart process applications (SPAs) are transforming enterprise operations by providing advanced digital solutions that optimize business processes, enhance operational efficiency, and improve decision-making. These applications combine features such as data analytics, machine learning, automation, and cloud-based services to offer comprehensive solutions for business process management, supply chain optimization, customer relationship management, and compliance management. Enterprises are increasingly adopting SPAs to streamline their workflows, reduce operational costs, and gain competitive advantages in a rapidly changing business environment.
Which Segments Are Leading in the Smart Process Application Market?
Components include software, services, and platforms, with software holding a significant market share due to the demand for process optimization and automation solutions. Deployment models are categorized into on-premises and cloud-based, with cloud-based models gaining traction due to their scalability, flexibility, and cost-efficiency. Applications range from customer experience management and business process automation to risk and compliance management. The BFSI, healthcare, retail, and manufacturing sectors are the major end-users, driven by the need for operational efficiency, customer engagement, and regulatory adherence.
What Trends Are Influencing the Smart Process Application Market?
The smart process application market is being influenced by several trends, including the integration of artificial intelligence and machine learning to enable predictive analytics and decision support systems. The shift towards cloud-based solutions is driving the adoption of SPAs that offer flexibility, scalability, and reduced IT infrastructure costs. The rising focus on digital transformation, the increasing use of mobile and remote applications, and the need for real-time data analytics are further shaping the market. Additionally, the trend towards process automation in enterprises is generating demand for SPAs that offer seamless integration with existing IT ecosystems.
What Factors Are Driving Growth in the Smart Process Application Market?
The growth in the smart process application market is driven by several factors, including the increasing need for process automation and optimization, the rising adoption of cloud-based solutions, and the growing focus on digital transformation across industries. The integration of AI, machine learning, and data analytics in SPAs, the demand for improved customer engagement solutions, and the need for compliance management are also driving market growth. Additionally, the expansion of applications in various sectors, the development of mobile and remote SPAs, and the growing emphasis on enterprise agility and efficiency are contributing to market expansion.
SCOPE OF STUDY:
The report analyzes the Smart Process Application market in terms of units by the following Segments, and Geographic Regions/Countries:
Segments:
Segment (Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics, Enterprise Mobility)
Geographic Regions/Countries:
World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.
Select Competitors (Total 44 Featured) -
Appian Corporation
EMC Corporation
KANA
Kofax, Inc.
Lexmark International, Inc.
OpenText Corporation
Pegasystems, Inc.
Salesforce.com, Inc.
SAP SE
AI INTEGRATIONS
We're transforming market and competitive intelligence with validated expert content and AI tools.
Instead of following the general norm of querying LLMs and Industry-specific SLMs, we built repositories of content curated from domain experts worldwide including video transcripts, blogs, search engines research, and massive amounts of enterprise, product/service, and market data.
TARIFF IMPACT FACTOR
Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.
TABLE OF CONTENTS
I. METHODOLOGY
II. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
Trade Shocks, Uncertainty, and the Structural Rewiring of the Global Economy
How Trump's Tariffs Impact the Market? The Big Question on Everyone's Mind
Global Economic Update
Smart Process Application - Global Key Competitors Percentage Market Share in 2025 (E)
Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
Growing Need for Digital Transformation in Enterprises Drives Adoption of Smart Process Applications
Increased Integration with AI and Machine Learning Expands Addressable Market
Rising Demand for Real-Time Data Analytics and Insights Propels Market Growth
Focus on Enhancing Operational Efficiency and Productivity Strengthens Business Case
Proliferation of Cloud-Based Solutions Accelerates Adoption of Smart Process Applications
Expanding Use in Supply Chain Optimization and Management Supports Market Expansion
Growing Emphasis on Customer Experience and Engagement Spurs Market Demand
Rapid Advancements in Automation Technologies Propel Market Opportunities
Increased Use in Financial Services and Banking for Risk Management Drives Market Adoption
Integration with IoT and Connected Devices Generates New Market Opportunities
Focus on Seamless Integration with Legacy Systems Strengthens Market Competitiveness
Surge in Remote Work and Digital Workplace Solutions Drives Smart Process Application Market
4. GLOBAL MARKET PERSPECTIVE
TABLE 1: World Smart Process Application Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
TABLE 2: World Recent Past, Current & Future Analysis for Smart Process Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
TABLE 3: World 6-Year Perspective for Smart Process Application by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2025 & 2030
TABLE 4: World Recent Past, Current & Future Analysis for Enterprise Content Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
TABLE 5: World 6-Year Perspective for Enterprise Content Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
TABLE 6: World Recent Past, Current & Future Analysis for Business Process Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
TABLE 7: World 6-Year Perspective for Business Process Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
TABLE 8: World Recent Past, Current & Future Analysis for Customer Experience Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
TABLE 9: World 6-Year Perspective for Customer Experience Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
TABLE 10: World Recent Past, Current & Future Analysis for Business Intelligence & Analytics by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
TABLE 11: World 6-Year Perspective for Business Intelligence & Analytics by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
TABLE 12: World Recent Past, Current & Future Analysis for Enterprise Mobility by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
TABLE 13: World 6-Year Perspective for Enterprise Mobility by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
III. MARKET ANALYSIS
UNITED STATES
Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
TABLE 14: USA Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
TABLE 15: USA 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
CANADA
TABLE 16: Canada Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
TABLE 17: Canada 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
JAPAN
Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
TABLE 18: Japan Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
TABLE 19: Japan 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
CHINA
Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
TABLE 20: China Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
TABLE 21: China 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
EUROPE
Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
TABLE 22: Europe Recent Past, Current & Future Analysis for Smart Process Application by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
TABLE 23: Europe 6-Year Perspective for Smart Process Application by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2025 & 2030
TABLE 24: Europe Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
TABLE 25: Europe 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
FRANCE
Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
TABLE 26: France Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
TABLE 27: France 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
GERMANY
Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
TABLE 28: Germany Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
TABLE 29: Germany 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
ITALY
TABLE 30: Italy Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
TABLE 31: Italy 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
UNITED KINGDOM
Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
TABLE 32: UK Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
TABLE 33: UK 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
REST OF EUROPE
TABLE 34: Rest of Europe Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
TABLE 35: Rest of Europe 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
ASIA-PACIFIC
Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
TABLE 36: Asia-Pacific Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
TABLE 37: Asia-Pacific 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
REST OF WORLD
TABLE 38: Rest of World Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
TABLE 39: Rest of World 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030