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Customer Identity and Access Management
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°í°´ ID ¹× ¾×¼¼½º °ü¸® ¼¼°è ½ÃÀåÀº 2030³â±îÁö 237¾ï ´Þ·¯¿¡ ´ÞÇÒ Àü¸Á

2024³â¿¡ 92¾ï ´Þ·¯·Î ÃßÁ¤µÇ´Â °í°´ ID ¹× ¾×¼¼½º °ü¸® ¼¼°è ½ÃÀåÀº 2024³âºÎÅÍ 2030³â±îÁö CAGR 17.1%·Î ¼ºÀåÇÏ¿© 2030³â¿¡´Â 237¾ï ´Þ·¯¿¡ ´ÞÇÒ °ÍÀ¸·Î ¿¹ÃøµË´Ï´Ù. º¸°í¼­¿¡¼­ ºÐ¼®ÇÑ ºÎ¹® Áß ÇϳªÀÎ °í°´ IAM ¼Ö·ç¼ÇÀº CAGR 19.8%¸¦ ±â·ÏÇÏ¸ç ºÐ¼® ±â°£ Á¾·á½Ã¿¡´Â 163¾ï ´Þ·¯¿¡ ´ÞÇÒ °ÍÀ¸·Î ¿¹ÃøµË´Ï´Ù. °í°´ IAM ¼­ºñ½º ºÐ¾ßÀÇ ¼ºÀå·üÀº ºÐ¼® ±â°£ µ¿¾È CAGR 12.5%·Î ÃßÁ¤µË´Ï´Ù.

¹Ì±¹ ½ÃÀåÀº 25¾ï ´Þ·¯, Áß±¹Àº CAGR 23.1%·Î ¼ºÀåÇÒ °ÍÀ¸·Î ¿¹Ãø

¹Ì±¹ÀÇ °í°´ ID ¹× ¾×¼¼½º °ü¸® ½ÃÀåÀº 2024³â¿¡ 25¾ï ´Þ·¯·Î ÃßÁ¤µË´Ï´Ù. ¼¼°è 2À§ °æÁ¦ ´ë±¹ÀÎ Áß±¹Àº 2030³â±îÁö 53¾ï ´Þ·¯ÀÇ ½ÃÀå ±Ô¸ð¿¡ ´ÞÇÒ °ÍÀ¸·Î ¿¹ÃøµÇ¸ç, ºÐ¼® ±â°£ÀÎ 2024-2030³â CAGRÀº 23.1%¸¦ ±â·ÏÇÒ °ÍÀ¸·Î ¿¹»óµË´Ï´Ù. ±âŸ ÁÖ¸ñÇÒ ¸¸ÇÑ Áö¿ªº° ½ÃÀåÀ¸·Î´Â ÀϺ»°ú ij³ª´Ù°¡ ÀÖ°í, ºÐ¼® ±â°£ µ¿¾È CAGRÀº °¢°¢ 12.4%¿Í 15.6%·Î ¿¹ÃøµË´Ï´Ù. À¯·´¿¡¼­´Â µ¶ÀÏÀÌ CAGR ¾à 13.7%·Î ¼ºÀåÇÒ °ÍÀ¸·Î ¿¹ÃøµË´Ï´Ù.

°í°´ ID ¹× ¾×¼¼½º °ü¸®ÀÇ ºÎ»ó ¿øµ¿·ÂÀº ¹«¾ùÀΰ¡?

¼¼°è °í°´ ID ¹× ¾×¼¼½º °ü¸® ½ÃÀå µ¿Çâ ¹× ÃËÁø¿äÀÎ Á¤¸®

°í°´ ID ¹× ¾×¼¼½º °ü¸®(CIAM) ½ÃÀåÀº µðÁöÅÐ Àüȯ, ±ÔÁ¦ ´ç±¹ÀÇ ¾Ð·Â, ¼ÒºñÀÚ ±â´ëÄ¡ÀÇ º¯È­ µîÀ¸·Î ÀÎÇØ Å« º¯È­¸¦ °Þ°í ÀÖ½À´Ï´Ù. ±â¾÷ÀÌ ¿È´Ïä³Î Àü·«°ú Ŭ¶ó¿ìµå ³×ÀÌÆ¼ºê ÀÎÇÁ¶ó¸¦ äÅÃÇÔ¿¡ µû¶ó, °í°´ Á¢±ÙÀ» ¾ÈÀüÇÏ°Ô °ü¸®ÇÏ°í °³ÀÎÈ­Çϱâ À§ÇÑ Çʿ伺ÀÌ °¡Àå Å©°Ô ´ëµÎµÇ°í ÀÖÀ¸¸ç, CIAMÀº ±âÁ¸ IAMÀÇ ÇÏÀ§ ÁýÇÕÀ¸·Î µîÀåÇÏ¿© µî·Ï ¹× µ¿ÀÇ °ü¸®¿¡¼­ ¿øÈ°ÇÑ ÀÎÁõ°ú Çൿ ÇÁ·ÎÆÄÀϸµ¿¡ À̸£±â±îÁö ´Ù¾çÇÑ ±â´ÉÀ» Á¦°øÇϰí ÀÖ½À´Ï´Ù. ID »ç±â, µ¥ÀÌÅÍ À¯Ãâ, »çÀ̹ö À§ÇùÀÇ ºóµµ°¡ Áõ°¡ÇÔ¿¡ µû¶ó µðÁöÅÐ ID¸¦ º¸È£ÇÒ »Ó¸¸ ¾Æ´Ï¶ó °í°´ °æÇè°ú °í°´ À¯Áö¸¦ °­È­ÇÒ ¼ö ÀÖ´Â CIAM ¼Ö·ç¼ÇÀÇ µµÀÔÀÌ ½Ã±ÞÇÑ »óȲÀÔ´Ï´Ù. ½ÃÀå ¼±µµ ±â¾÷µéÀº ¸¶Âû ¾ø´Â ÄÄÇöóÀ̾𽺸¦ ÁؼöÇÏ´Â µðÁöÅÐ ¿Âº¸µù¿¡ ´ëÇÑ ¼ö¿ä Áõ°¡¿¡ ´ëÀÀÇϱâ À§ÇØ ÀûÀÀÇü ÀÎÁõ, ÆÐ½º¿öµå ¾ø´Â ¾×¼¼½º, ID Áõ¸íÀ» Á¦Ç°¿¡ ÅëÇÕÇϰí ÀÖ½À´Ï´Ù.

GDPR, CCPA¿Í °°Àº °³ÀÎÁ¤º¸ º¸È£ ±ÔÁ¤ÀÇ È®»êµµ CIAMÀÇ »óȲÀ» Çü¼ºÇÏ´Â µ¥ Ã˸ÅÁ¦ ¿ªÇÒÀ» Çϰí ÀÖ½À´Ï´Ù. ÀÌ·¯ÇÑ ÇÁ·¹ÀÓ¿öÅ©´Â ¸í½ÃÀû µ¿ÀÇ, Åõ¸í¼º, µ¥ÀÌÅÍ ÃÖ¼ÒÈ­¸¦ Àǹ«È­Çϰí ÀÖÀ¸¸ç, ÄÄÇöóÀ̾𽺸¦ ÁؼöÇÏ´Â °í°´ µ¥ÀÌÅÍ Ã³¸®°¡ ºñÁî´Ï½º¿¡ ÇʼöÀûÀÎ ¿ä±¸»çÇ×ÀÌ µÇ°í ÀÖ½À´Ï´Ù. ÀÌ¿¡ µû¶ó CIAM ÅøÀº ±âº»ÀûÀÎ ·Î±×ÀÎ ÀÎÁõ ½Ã½ºÅÛ¿¡¼­ Á¾ÇÕÀûÀÎ µ¿ÀÇ ¹× ¼±È£µµ °ü¸® Ç÷§ÆûÀ¸·Î ÁøÈ­Çß½À´Ï´Ù. ¶ÇÇÑ, Á¦·Î Æ®·¯½ºÆ® ¾ÆÅ°ÅØÃ³°¡ ¾÷°è Àü¹ÝÀÇ »ç½Ç»óÀÇ Ç¥ÁØÀ¸·Î ÀÚ¸® ÀâÀ¸¸é¼­ CIAMÀº ±â¾÷ÀÇ ±¤¹üÀ§ÇÑ »çÀ̹ö º¸¾È Àü·«°ú Á¡Á¡ ´õ ÀÏÄ¡Çϰí ÀÖ½À´Ï´Ù. ÀÌ ¼Ö·ç¼ÇÀº ÀÌÁ¦ »ç¿ëÀÚ¸¦ ÀÎÁõÇÏ´Â µ¥ ±×Ä¡Áö ¾Ê°í, ÄÁÅØ½ºÆ®¿¡ ±â¹ÝÇÑ À§Çè Æò°¡¿¡ µû¶ó ½Ç½Ã°£À¸·Î º¸¾È Á¤Ã¥À» Áö¼ÓÀûÀ¸·Î ¸ð´ÏÅ͸µÇϰí Á¶Á¤ÇÒ ¼ö ÀÖµµ·Ï ¼³°èµÇ°í ÀÖ½À´Ï´Ù. ÀÌ·¯ÇÑ º¸¾È, ÇÁ¶óÀ̹ö½Ã, »ç¿ëÀÚ °æÇèÀÇ ÅëÇÕÀº ÃֽŠCIAM ½Ã½ºÅÛÀÇ °¡Ä¡ Á¦¾ÈÀ» ÀçÁ¤ÀÇÇϰí ÀÖ½À´Ï´Ù.

»ê¾÷º° ´ÏÁî°¡ CIAM µµÀÔÀ» ¾î¶»°Ô º¯È­½Ã۰í Àִ°¡?

CIAM ¼Ö·ç¼ÇÀÇ Àû¿ëÀº ´õ ÀÌ»ó ´ë±â¾÷¿¡¸¸ ±¹ÇÑµÈ °ÍÀÌ ¾Æ´Ï¶ó ÇコÄɾî, ±ÝÀ¶ ¼­ºñ½º, ¼Ò¸Å¾÷, ¹Ìµð¾î µî »ê¾÷ Àü¹Ý¿¡ °ÉÃÄ »ê¾÷º° ´ÏÁî¿¡ µû¶ó ¸ÂÃãÇü µµÀÔÀÌ ÃßÁøµÇ°í ÀÖ½À´Ï´Ù. ÀÖ´Â ÇコÄɾ¼­ CIAMÀº ºÐ»ê ³×Æ®¿öÅ©¿Í ¿ø°ÝÀÇ·á Ç÷§Æû¿¡¼­ ¾ÈÀüÇÑ È¯ÀÚ Æ÷Åаú ÀÇ·á Á¤º¸¿¡ ´ëÇÑ Á¢±ÙÀ» °ü¸®ÇÏ´Â µ¥ Áß¿äÇÑ ¿ªÇÒÀ» Çϰí ÀÖ½À´Ï´Ù. ÇÑÆí, ±ÝÀ¶ ±â°üÀº CIAMÀ» »ç±â ŽÁö ¿£Áø ¹× Çൿ »ýüÀνİú ÅëÇÕÇÏ¿© ½ºÇªÇÎ, °èÁ¤ Å»Ãë, °áÁ¦ »ç±â¿¡ ´ëÀÀÇϰí ÀÖ½À´Ï´Ù. ÀÌ·¯ÇÑ ÅëÇÕÀº ÇÕ¹ýÀûÀÎ »ç¿ëÀÚ¸¦ À§ÇÑ ¸¶Âû ¾ø´Â ·Î±×ÀÎ ¹× °Å·¡ ÇÁ·Î¼¼½º¸¦ º¸ÀåÇϸ鼭 ´ÙÃþÀûÀÎ À§Çè °¨¼Ò¸¦ °¡´ÉÇÏ°Ô ÇÕ´Ï´Ù.

¼Ò¸Å ¹× E-Commerce ºÐ¾ß¿¡¼­ CIAM ¼Ö·ç¼ÇÀº ¹°¸®Àû ¸ÅÀå°ú µðÁöÅÐ ¸ÅÀå¿¡¼­ ÅëÇÕµÈ °í°´ ÇÁ·ÎÇÊÀ» °ü¸®Çϰí, ¸¶ÄÉÆÃ °³ÀÎÈ­¸¦ °³¼±Çϸç, º¸¾È ID ¿¬ÇÕÀ» ÅëÇØ ·Î¿­Æ¼ ÇÁ·Î±×·¥À» Áö¿øÇÏ´Â µ¥ ÇʼöÀûÀÎ ¿ªÇÒÀ» Çϰí ÀÖ½À´Ï´Ù. ´ë·®ÀÇ »ç¿ëÀÚ µ¥ÀÌÅÍ¿Í µ¿½Ã ¼¼¼ÇÀ» ó¸®ÇÏ´Â °æ¿ì°¡ ¸¹Àº ¹Ìµð¾î ¹× ¿£ÅÍÅ×ÀÎ¸ÕÆ® Ç÷§ÆûÀº OTT ÄÁÅÙÃ÷ ¾×¼¼½º, ÀÚ³à º¸È£, Áö¿ª ÄÁÅÙÃ÷ Á¦ÇÑÀ» Áö¿øÇϱâ À§ÇØ È®Àå °¡´ÉÇÑ CIAM ¾ÆÅ°ÅØÃ³·Î ´«À» µ¹¸®°í ÀÖ½À´Ï´Ù. ÀÌ·¯ÇÑ »ê¾÷º° ¿ä±¸»çÇ×À¸·Î ÀÎÇØ º¥´õµéÀº »ê¾÷º° ¿öÅ©Ç÷οì, API, °í°´ °æÇè ÇÁ·¹ÀÓ¿öÅ©¿¡ ¿øÈ°ÇÏ°Ô ÅëÇÕµÉ ¼ö ÀÖ´Â °íµµ·Î ±¸¼º °¡´ÉÇÑ CIAM Ç÷§ÆûÀ» Á¦°øÇÏ°Ô µÇ¾ú½À´Ï´Ù. ¶ÇÇÑ, B2B2C »ýŰè¿Í °£Á¢ ÆÇ¸Å ä³ÎÀÇ ºÎ»óÀ¸·Î ¸¹Àº ±â¾÷µéÀÌ CIAMÀÇ ±â´ÉÀ» ÆÄÆ®³Ê, µð½ºÆ®¸®ºäÅÍ, ´ë¸®Á¡±îÁö È®ÀåÇϰí ÀÖ¾î ±× ¹üÀ§¿Í °¡Ä¡°¡ Å©°Ô È®´ëµÇ°í ÀÖ½À´Ï´Ù.

CIAMÀÇ ¹Ì·¡¸¦ Á¤ÀÇÇÏ´Â ±â¼ú ÆÄ±«¶õ?

CIAMÀÇ ±â¼ú ½ºÅÃÀº AI, »ýüÀνÄ, ºÐ»êÇü ID, ÇÁ¶óÀ̹ö½Ã¸¦ °­È­ÇÏ´Â ±â¼úÀÇ ´«ºÎ½Å ¹ßÀü°ú ÇÔ²² ºü¸£°Ô ÁøÈ­Çϰí ÀÖ½À´Ï´Ù. °¡Àå µÎµå·¯Áø Æ®·»µå Áß Çϳª´Â ±âÁ¸ Å©¸®µ§¼È°ú °ü·ÃµÈ Ãë¾àÁ¡°ú ¸¶ÂûÀ» Á¦°ÅÇϱâ À§ÇØ »ýü ÀÎÁõ(Áö¹®, ¾ó±¼ ÀνÄ), ÀÏȸ¿ë ÆÐ½º¿öµå, ¾Ïȣ۸¦ »ç¿ëÇÏ´Â ÆÐ½º¿öµå¸®½º ÀÎÁõÀÇ ºÎ»óÀÔ´Ï´Ù. Çൿ »ýüÀÎ½Ä ¹× AI ±â¹Ý ÀÌ»ó ¡ÈÄ °¨Áö ±â¼úµµ Àα⸦ ¾ò°í ÀÖÀ¸¸ç, Á¶Á÷Àº »ç¿ëÀÚÀÇ ÇൿÀ» Áö¼ÓÀûÀ¸·Î ºÐ¼®ÇÏ¿© ºÎÁ¤ÇàÀ§¸¦ ³ªÅ¸³¾ ¼ö ÀÖ´Â ÀÌ»ó ¡Èĸ¦ Æ÷ÂøÇÒ ¼ö ÀÖ½À´Ï´Ù. ÀÌ·¯ÇÑ ±â¼úÀº ¿øÈ°ÇÑ »ç¿ëÀÚ °æÇèÀ» À¯ÁöÇϸ鼭 ³ôÀº ¼öÁØÀÇ ½Å¿ø º¸ÀåÀ» Á¦°øÇÏ´Â µ¥ µµ¿òÀÌ µÇ°í ÀÖ½À´Ï´Ù.

ÀÚ±â ÁÖ±Ç ID(SSI) ¹× °ËÁõ °¡´ÉÇÑ ÀÚ°Ý Áõ¸í°ú °°Àº ºÐ»êÇü ID Ç¥ÁØÀÇ Ã¤ÅÃÀº ƯÈ÷ µ¥ÀÌÅÍ ¼ÒÀ¯±Ç ¹× ÇÁ¶óÀ̹ö½Ã°¡ Áß¿äÇÑ ºÐ¾ß¿¡¼­ ÃßÁø·ÂÀ» ¾ò°í ÀÖ´Â ÁÖ¿äÇÑ ¹ßÀüÀÔ´Ï´Ù. ºÐ»êÇü ID¸¦ ÅëÇØ »ç¿ëÀÚ´Â Áß¾Ó ±â°ü¿¡ ÀÇÁ¸ÇÏÁö ¾Ê°í ÀÚ½ÅÀÇ ½Å¿ø ¼Ó¼ºÀ» ¼ÒÀ¯ÇÏ°í °ü¸®ÇÒ ¼ö ÀÖÀ¸¸ç, ¼¼°è ÇÁ¶óÀ̹ö½Ã Áöħ°ú ¹ÐÁ¢ÇÏ°Ô ÀÏÄ¡Çϰí Á¦3ÀÇ µ¥ÀÌÅÍ Áý°è ±â°ü¿¡ ´ëÇÑ ÀÇÁ¸µµ¸¦ ³·Ãâ ¼ö ÀÖ½À´Ï´Ù. Ŭ¶ó¿ìµå ³×ÀÌÆ¼ºê Àü°³ ¸ðµ¨°ú API ¿ì¼± ¾ÆÅ°ÅØÃ³´Â Á¶Á÷ÀÌ ÃÖ¼ÒÇÑÀÇ ´ë±â ½Ã°£À¸·Î ¿©·¯ ¾ÖÇø®ÄÉÀ̼ǰú Áö¿ª¿¡ °ÉÃÄ CIAMÀ» ±¸ÃàÇϰí È®ÀåÇÒ ¼ö ÀÖµµ·Ï Áö¿øÇÕ´Ï´Ù. °í°´ µ¥ÀÌÅÍ Ç÷§Æû(CDP), CRM ½Ã½ºÅÛ, ¸¶ÄÉÆÃ ÀÚµ¿È­ µµ±¸¿Í CIAMÀÇ ÅëÇÕµµ Áõ°¡Çϰí ÀÖÀ¸¸ç, ±â¾÷Àº ÄÄÇöóÀÌ¾ð½º¿Í º¸¾ÈÀ» À¯ÁöÇϸ鼭 »çÀÏ·Î °£ ID µ¥ÀÌÅ͸¦ ÅëÇÕÇϰí, Ãʰ³ÀÎÈ­µÈ °í°´ ¿©Á¤À» Á¦°øÇÒ ¼ö ÀÖ½À´Ï´Ù.

¼¼°è CIAM ½ÃÀåÀÇ ¼ºÀåÀ» À̲ô´Â ¿äÀÎÀº ¹«¾ùÀϱî?

°í°´ ID ¹× ¾×¼¼½º °ü¸®(CIAM) ½ÃÀåÀÇ ¼ºÀåÀº ±â¼ú ¹ßÀü, ºñÁî´Ï½º ¸ðµ¨ Àüȯ, ÃÖÁ¾ »ç¿ë ºÎ¹®ÀÇ ¼ö¿ä¿Í Á÷°áµÇ´Â ¸î °¡Áö ¿äÀο¡ ÀÇÇØ ÃËÁøµÇ°í ÀÖ½À´Ï´Ù. »çÀ̹ö ¹üÁË, ƯÈ÷ Å©¸®µ§¼È ±â¹Ý °ø°ÝÀÇ Áö¼ÓÀûÀÎ Áõ°¡·Î ÀÎÇØ ID´Â ±â¾÷ º¸¾È ÇÁ·¹ÀÓ¿öÅ©ÀÇ °¡Àå Áß¿äÇÑ ±¸¼º¿ä¼Ò Áß Çϳª°¡ µÇ¾úÀ¸¸ç, ¾÷°è Àü¹Ý¿¡ °ÉÃÄ CIAM¿¡ ´ëÇÑ ±ä±ÞÇÑ ÅõÀÚ°¡ ÀÌ·ç¾îÁö°í ÀÖ½À´Ï´Ù. ÀºÇà, ¼Ò¸Å, Åë½Å, ÇコÄÉ¾î µî µðÁöÅÐ Àüȯ ÇÁ·ÎÁ§Æ®°¡ °¡¼ÓÈ­µÊ¿¡ µû¶ó ¾ÈÀüÇϰí È®Àå °¡´ÉÇÏ¸ç »ç¿ëÀÚ Ä£È­ÀûÀÎ °í°´ Á¢±Ù °ü¸® Ç÷§Æû¿¡ ´ëÇÑ ¿ä±¸°¡ Áõ°¡Çϰí ÀÖ½À´Ï´Ù. ÀÌµé ºÐ¾ß´Â Áõ°¡ÇÏ´Â »çÀ̹ö º¸¾È À§Çè¿¡ Á÷¸éÇØ ÀÖÀ» »Ó¸¸ ¾Æ´Ï¶ó, ä³ÎÀ» ³Ñ³ªµå´Â ¿øÈ°ÇÑ Âü¿©¸¦ ±â´ëÇÏ´Â ¸ð¹ÙÀÏ ¹× µðÁöÅп¡ ´É¼÷ÇÑ °í°´ÃþÀÇ Áõ°¡¿¡ Á÷¸éÇØ ÀÖ½À´Ï´Ù.

¶ÇÇÑ, KYC Àǹ«È­, ¿ø°Ý ¿Âº¸µù, ±¹°æ °£ °Å·¡·Î ÀÎÇÑ µðÁöÅÐ ½Å¿ø È®Àο¡ ´ëÇÑ ¼ö¿ä°¡ ±ÞÁõÇϸ鼭 ¹®¼­ °ËÁõ, ¾ó±¼ ´ëÁ¶, ½Ç½Ã°£¼º °¨Áö µî °í±Þ CIAM ±â´É¿¡ ´ëÇÑ ¼ö¿ä°¡ Áõ°¡Çϰí ÀÖÀ¸¸ç, E-Commerce ¹× µðÁöÅÐ ±¸µ¶ Ç÷§ÆûÀÇ È®ÀåÀ¸·Î ÀÎÇØ È®ÀåÀ¸·Î ÀÎÇØ ÅëÇÕµÈ °í°´ ÇÁ·ÎÇʰú ID Æä´õ·¹À̼ǿ¡ ´ëÇÑ °ü½ÉÀÌ ´õ¿í ³ô¾ÆÁö°í ÀÖÀ¸¸ç, ÀÌ´Â ¸ðµÎ ÃֽŠCIAM ¼Ö·ç¼ÇÀ» ÅëÇØ ½ÇÇöµÇ°í ÀÖ½À´Ï´Ù. ¶Ç ´Ù¸¥ ÁÖ¿ä ÃËÁø¿äÀÎÀº ÆÛºí¸¯, ÇÁ¶óÀ̺ø, ÇÏÀ̺긮µå Ŭ¶ó¿ìµå ¸ðµ¨ÀÇ Ã¤ÅÃÀÌ Áõ°¡ÇÔ¿¡ µû¶ó ¼öÆòÀû È®ÀåÀÌ °¡´ÉÇÑ ¾ÈÀüÇÏ°í ¿ªµ¿ÀûÀÎ ID ÇÁ·¹ÀÓ¿öÅ©°¡ ÇÊ¿äÇÏ´Ù´Â Á¡ÀÔ´Ï´Ù. ¿§Áö ÄÄÇ»ÆÃ, IoT, 5Gµµ ÁÖ¸ñ¹Þ°í ÀÖÀ¸¸ç, ºÐ»ê ¾ÆÅ°ÅØÃ³¿¡¼­ CIAMÀÇ ¿ªÇÒÀÌ ´õ¿í Áß¿äÇØÁö°í ÀÖ½À´Ï´Ù. Àü¹ÝÀûÀ¸·Î º¸¾È ¿ä±¸»çÇ×, ÄÄÇöóÀ̾𽺠¿ä±¸»çÇ×, »ê¾÷º° ¿ä±¸»çÇ×, ±Þ¼ÓÇÑ µðÁöÅÐÈ­°¡ °áÇյǾî Àü ¼¼°èÀûÀ¸·Î CIAM ½ÃÀåÀÇ °ß°íÇÑ ¼ºÀå ±Ëµµ¸¦ Çü¼ºÇϰí ÀÖ½À´Ï´Ù.

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AI ÅëÇÕ

Global Industry Analysts´Â °ËÁõµÈ Àü¹®°¡ ÄÁÅÙÃ÷¿Í AI ÅøÀ» ÅëÇØ ½ÃÀå Á¤º¸¿Í °æÀï Á¤º¸¸¦ Çõ½ÅÇϰí ÀÖ½À´Ï´Ù.

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Global Customer Identity and Access Management Market to Reach US$23.7 Billion by 2030

The global market for Customer Identity and Access Management estimated at US$9.2 Billion in the year 2024, is expected to reach US$23.7 Billion by 2030, growing at a CAGR of 17.1% over the analysis period 2024-2030. Customer IAM Solutions, one of the segments analyzed in the report, is expected to record a 19.8% CAGR and reach US$16.3 Billion by the end of the analysis period. Growth in the Customer IAM Services segment is estimated at 12.5% CAGR over the analysis period.

The U.S. Market is Estimated at US$2.5 Billion While China is Forecast to Grow at 23.1% CAGR

The Customer Identity and Access Management market in the U.S. is estimated at US$2.5 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$5.3 Billion by the year 2030 trailing a CAGR of 23.1% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 12.4% and 15.6% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 13.7% CAGR.

What’s Powering the Rise of Customer Identity and Access Management?

Global Customer Identity and Access Management Market - Key Trends & Drivers Summarized

The Customer Identity and Access Management (CIAM) market is undergoing a significant evolution, driven by a combination of digital transformation, regulatory pressure, and shifting consumer expectations. As organizations embrace omnichannel strategies and cloud-native infrastructures, the need to securely manage and personalize customer access across touchpoints has become paramount. CIAM has emerged as a specialized subset of traditional IAM, focused on customer-facing identity use cases-ranging from registration and consent management to seamless authentication and behavioral profiling. The increasing frequency of identity fraud, data breaches, and cyber threats has added urgency to the adoption of CIAM solutions that not only secure digital identities but also enhance customer experience and retention. Leading players in the market are integrating adaptive authentication, passwordless access, and identity proofing into their offerings to meet the rising demand for frictionless and compliant digital onboarding.

The proliferation of privacy regulations such as GDPR, CCPA, and others has also played a catalytic role in shaping the CIAM landscape. These frameworks mandate explicit consent, transparency, and data minimization, making compliant customer data handling a business-critical need. As a result, CIAM tools have evolved from basic login authentication systems to comprehensive consent and preference management platforms. Furthermore, as zero-trust architecture becomes a de facto standard across industries, CIAM is increasingly being aligned with broader enterprise cybersecurity strategies. Solutions are now being designed to not just authenticate users, but to continuously monitor and adapt security policies in real-time based on contextual risk assessments. This fusion of security, privacy, and user experience is redefining the value proposition of modern CIAM systems.

How Are Industry-Specific Needs Reshaping CIAM Adoption?

The application of CIAM solutions is no longer confined to large-scale enterprises alone-sector-specific needs are driving tailored implementations across verticals such as healthcare, financial services, retail, and media. In healthcare, where patient confidentiality is tightly regulated under laws like HIPAA, CIAM plays a crucial role in managing secure patient portals and health information access across distributed networks and telehealth platforms. Meanwhile, financial institutions are integrating CIAM with fraud detection engines and behavioral biometrics to combat identity theft, account takeovers, and payment fraud. These integrations enable multi-layered risk mitigation while ensuring frictionless login and transaction processes for legitimate users.

In the retail and e-commerce domains, CIAM solutions are becoming indispensable for managing unified customer profiles across physical and digital stores, improving marketing personalization, and supporting loyalty programs through secure identity federation. Media and entertainment platforms, which often deal with high volumes of user data and concurrent sessions, are turning to scalable CIAM architectures to support OTT content access, parental controls, and regional content restrictions. These industry-specific demands are prompting vendors to offer highly configurable CIAM platforms that can be embedded seamlessly into sector-specific workflows, APIs, and customer experience frameworks. Additionally, with the rise of B2B2C ecosystems and indirect sales channels, many companies are also extending CIAM capabilities to partners, distributors, and agents-significantly broadening its scope and value.

What Technological Disruptions Are Defining the CIAM Future?

The CIAM technology stack is evolving rapidly with significant advances in AI, biometrics, decentralized identity, and privacy-enhancing technologies. One of the most prominent trends is the rise of passwordless authentication, using biometric verification (fingerprint, facial recognition), one-time passcodes, and cryptographic keys to eliminate the vulnerabilities and friction associated with traditional credentials. Behavioral biometrics and AI-driven anomaly detection are also gaining traction, allowing organizations to analyze user behavior continuously and flag deviations that may indicate fraud. These technologies are instrumental in achieving a high level of identity assurance while maintaining a seamless user experience.

The adoption of decentralized identity standards, such as Self-Sovereign Identity (SSI) and verifiable credentials, is another key development gaining momentum, particularly in sectors where data ownership and privacy are critical. Decentralized identity allows users to own and manage their identity attributes without relying on a central authority-aligning closely with global privacy mandates and reducing dependency on third-party data aggregators. Cloud-native deployment models and API-first architectures are further enabling organizations to build and scale CIAM across multiple applications and geographies with minimal latency. The integration of CIAM with customer data platforms (CDPs), CRM systems, and marketing automation tools is also on the rise, enabling businesses to unify identity data across silos and deliver hyper-personalized customer journeys while maintaining compliance and security.

What’s Fueling the Growth of the Global CIAM Market?

The growth in the Customer Identity and Access Management (CIAM) market is driven by several factors directly linked to technological advancements, shifting business models, and end-use sector demands. The continued rise in cybercrime, especially credential-based attacks, has made identity one of the most critical components of enterprise security frameworks, prompting urgent investment in CIAM across industries. The acceleration of digital transformation projects in banking, retail, telecom, and healthcare has increased the need for secure, scalable, and user-friendly customer access management platforms. These sectors are not only facing growing cybersecurity risks but also an increasingly mobile and digitally savvy customer base that expects seamless engagement across channels.

Additionally, the surge in digital identity verification needs-driven by KYC mandates, remote onboarding, and cross-border transactions-is pushing demand for advanced CIAM capabilities such as document verification, face matching, and liveliness detection. The expansion of e-commerce and digital subscription platforms has further intensified the focus on unified customer profiles and identity federation, both of which are enabled by modern CIAM solutions. Another key driver is the rising adoption of public, private, and hybrid cloud models which require secure and dynamic identity frameworks that can scale horizontally. With edge computing, IoT, and 5G also becoming more prominent, CIAM’s role in managing identities in distributed architectures is becoming even more vital. Overall, a combination of security imperatives, compliance requirements, industry-specific needs, and rapid digitalization is shaping the robust growth trajectory of the CIAM market globally.

SCOPE OF STUDY:

The report analyzes the Customer Identity and Access Management market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Component (Customer IAM Solutions, Customer IAM Services); Deployment (On-premises Deployment, Cloud Deployment); Authentication Method (Single Sign-On Authentication, Passwordless Authentication, Other Authentication Methods); End-Use (BFSI End-Use, Hospitality and Travel End-Use, Healthcare End-Use, Retail and E-Commerce End-Use, Education End-Use, Government and Public Sector End-Use, Other End-Uses)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; Spain; Russia; and Rest of Europe); Asia-Pacific (Australia; India; South Korea; and Rest of Asia-Pacific); Latin America (Argentina; Brazil; Mexico; and Rest of Latin America); Middle East (Iran; Israel; Saudi Arabia; United Arab Emirates; and Rest of Middle East); and Africa.

Select Competitors (Total 44 Featured) -

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TARIFF IMPACT FACTOR

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TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

III. MARKET ANALYSIS

IV. COMPETITION

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