Technology Advances in Non-clinical Workflows will Drive Efficiency, Reduce Cost, and Build Trust in Newer AI Models
The global healthcare IT industry is on track for continuous growth, driven primarily by large-scale technology advancements, organizational readiness, and streamlined adoption. Technological advances and investment in financial, operational, and administrative workflows are expected to reduce the non-medical cost of care and improve the efficiency of the healthcare system. Investments in these workflows require minimal regulatory oversight, while generating visible and quantifiable returns on investment in the near term. These developments create opportunities globally to reassess partnerships, automate workflows, and build virtual centers for care delivery and monitoring.
This report provides a global outlook for the healthcare IT industry through the lens of provider IT, payer IT, and patient IT segments, along with a 5-year revenue forecast. The geographic scope covers 5 regions, namely, North America, Europe, Asia-Pacific, the Middle East and Africa (MEA), and Latin America and Caribbean (LAC), with the analysis emphasizing regional readiness, trends, and companies to action. The report examines the factors driving and restraining this market and identifies the opportunities for growth emerging from the changes in this space. The base year is 2024, and the forecast period is from 2025 to 2029.
Table of Contents
Analysis Highlights
The 2024 Healthcare IT Market: Forecast vs. Actual
Healthcare IT Predictions for 2025
Strategic Imperatives
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the Healthcare IT Industry
Growth Opportunities Fuel the Growth Pipeline Engine™
Growth Environment
Segmentation
Segmentation and Market Challenges
Definitions
Consumer Journey Mapped with Healthcare Stakeholders' Workflows
Healthcare Delivery Sites
Growth Environment
Macroeconomic Factors
Global Economy Beat Expectations in 2024, Growing at 3.2%
Trump 2.0 to Drive Growth Slowdown and Inflationary Pressures
Global Growth Slowdown to 2.8%, Avoiding a Recession in 2025; Weaker China to Weigh on Asia-Pacific Growth
Global Growth will Stabilize at 3.1% Driven by Extended Tariff-delay Offers and Government Policy Diplomacy, Leading to Uptick in Key Markets
Global Macroeconomic Shifts and Resilience Strategies: Tech Integration, R&D, and Agile Production Ecosystems will Ensure Short-term Resilience
Impact of US Tariffs
US Tariffs-2025 Analysis
Top Macroeconomic Factors Impacting Healthcare IT
Key Trends to Watch, 2025
Key Trends in Healthcare IT
Value-chain Partnerships to Enhance Care Operations by Delivering Point-of-use Insights and Optimizing the Breadth of Services
Rebound in M&A Activity to Drive Industry Consolidation
Enhanced Ways of Working and Workforce Engagement Using New Tools
Digital-first Network for Convenient and Affordable Care
Rise of the Middle East as a Digital Health Hub
Revenue Trends, 2024-2029
Forecast Considerations
Revenue Forecast
Revenue Forecast by Segment
Vendor Ecosystem
Revenue Forecast by Region
Top 5 Predictions, 2025
Prediction 1: Agentic AI will Reduce the Non-medical Cost of Care by Automating Operational and Administrative Workflows
Prediction 2: Virtual Command Centers will Become Necessary to Support Out-of-hospital Care Delivery Networks
Prediction 3: Digital Twins will Lead to Smarter Hospitals with Streamlined Patient Journeys and Reduced Wastage
Prediction 4: A Unified Cybersecurity Platform will Become an Essential Part of Healthcare Cybersecurity Strategies by 2026
Prediction 5: Smart Hospitals will Need to be Environmentally Smarter
Provider IT Market, 2025
Provider IT-2025 Market Snapshot
Payer IT Market, 2025
Payer IT-2025 Market Snapshot
Patient IT Market, 2025
Patient IT-2025 Market Snapshot
Regional Predictions, 2025-2029
2025 Predictions: Regional
2025 Predictions: Regional Heat Map for Healthcare IT Adoption
Healthcare IT Readiness Ranking and Mapping-North America
Companies to Action-North America
Impact of Trump Administration 2.0-North America
Healthcare IT Readiness Ranking and Mapping-Latin America & Caribbean
Companies to Action-Latin America
Healthcare IT Readiness Ranking and Mapping-Europe
Companies to Action-Europe
Healthcare IT Readiness Ranking and Mapping-Asia-Pacific
Companies to Action-Asia-Pacific
Healthcare IT Readiness Ranking and Mapping-Middle East and Africa
Companies to Action-Middle East and Africa
Growth Opportunity Universe
Growth Opportunity 1: Mental and Behavioral Health
Growth Opportunity 2: GenAI-powered Operational and Financial Workflows
Growth Opportunity 3: Increased Investment in RPM to Support Decentralized Care
Growth Opportunity 4: Increased Use of Managed Cloud Services
Growth Opportunity 5: Expansion of Acute Virtual Health
Growth Opportunity 6: Agentic AI in UCaaS for Streamlined Contact Center Operations
Growth Opportunity 7: Agentic AI in Clinical Workflows