세계의 비즈니스 룰 관리 시장은 2022년에 11억 달러에 달했으며, 2023-2030년의 예측 기간 중 CAGR 11.7%로 성장하며, 2030년에는 19억 달러에 달할 것으로 예측되고 있습니다.
비즈니스 환경의 시대에 조직은 복잡하고 역동적인 분위기 속에서 운영되고 있습니다. 비즈니스 룰 관리는 시장 환경, 규제 및 고객 요구사항의 변화에 대응하기 위해 비즈니스 규칙을 관리하고 업데이트하는 체계적인 접근 방식입니다. 또한 규제 요건과 관련된 로직과 규칙을 자동화하여 규정 준수를 보장할 수 있습니다.
기업은 고객에게 개인화된 경험을 제공하는 데 주력하고 있습니다. 비즈니스 룰 관리를 통해 고객의 선호도, 구매 이력 등을 기반으로 상호 작용을 맞춤화하여 고객 만족도를 높일 수 있습니다. 데이터 분석을 활용하여 정보에 입각한 의사결정을 내립니다. 조직은 과거 데이터를 사용하고 그 데이터에서 비즈니스 규칙을 개선할 수 있는 실시간 인사이트을 찾습니다.
북미는 세계 비즈니스 룰 관리 시장의 1/3 이상을 차지하는 성장 지역 중 하나이며, 금융, 의료, 보험 등의 산업에서 엄격한 규제 요건을 가지고 있으며, 2023년 미국 국방부는 상용 제품 획득을 허용하는 최종 규칙을 도입했습니다. 이 시스템은 규제 준수를 보장하는 복잡한 비즈니스 규칙을 구현할 수 있습니다.
소비자에게 더 나은 서비스를 제공하기 위해 이 지역 기업은 BRMS 솔루션을 도입하고 있습니다. 예를 들어 PNC Financial Services Group은 BRMS를 도입하여 대출 신청 프로세스를 자동화하고 대출 승인 또는 거부 여부를 결정하는 규칙을 정의했습니다. 또한 Brownells Inc.는 규제가 까다로운 산업에 서비스를 제공하는 온라인 소매업체로서 비즈니스 룰 관리 시스템을 도입하여 컴플라이언스를 자동화하고 있습니다.
비즈니스 룰 관리는 변화하는 시장 환경, 고객 요구사항, 규제 요건에 신속하게 대응할 수 있게 해주며, 이러한 민첩성을 통해 기업은 비즈니스 프로세스와 규칙을 신속하게 조정하여 경쟁사보다 한 발 앞서 나갈 수 있습니다. 또한 복잡한 의사결정 프로세스를 자동화하여 일관된 의사결정을 내릴 수 있습니다.
2023년 7월 6일, 현대의 기업용 소프트웨어는 입력을 분석하고 적절한 출력을 생성하는 비즈니스 로직에 의존하여 비즈니스 프로세스를 효과적으로 코드로 변환합니다. 모든 비즈니스 로직이 고정된 것은 아니며, 일부 프로세스는 빠르게 변화할 수 있는 동적 외부 규칙이나 규정의 영향을 받는데, 마이크로소프트는 NuGet 또는 GitHub를 통해 사용할 수 있는 .NET 용도용 오픈소스 Rules Engine 라이브러리를 제공하고 있으며, 이 라이브러리는 코드에서 규칙을 추상화하여 JSON 파일로 외부에 저장합니다.
비즈니스 규칙을 만들고 수정하는 데 있으며, IT 팀에 대한 의존도를 줄이는 것은 조직에 큰 성장 요인이며, 이러한 변화는 비즈니스 사용자가 규칙 관리를 주도할 수 있게 함으로써 효율성, 민첩성을 높이고 비즈니스와 기술 기능 간의 더 나은 협력을 이끌어 낼 수 있습니다. 비즈니스 사용자는 IT 팀의 변경 사항 구현을 기다릴 필요 없이 직접 규칙을 생성, 수정 및 배포할 수 있습니다.
비즈니스 사용자에게 규칙 관리 권한을 부여하면 비즈니스 팀과 IT 팀의 협업을 촉진할 수 있습니다. 명확한 커뮤니케이션과 비즈니스 요구사항에 대한 이해는 성과 향상으로 이어집니다. 비즈니스 사용자는 IT 부서에 의존하지 않고도 규칙 적용과 관련된 문제를 신속하게 식별하고 수정할 수 있으며, 신속한 문제 해결에 도움이 됩니다.
복잡한 비즈니스 규칙을 설계하고 모델링하는 것은 어려운 과제입니다. 규칙을 정확하고 종합적으로 정의하려면 비즈니스 프로세스와 도메인에 대한 깊은 이해가 필요합니다. 규칙의 수가 증가함에 따라 규칙을 관리, 업데이트 및 유지하는 작업은 압도적으로 많아집니다. 적절한 거버넌스와 문서화는 규칙의 혼란을 방지하기 위해 매우 중요합니다.
복잡한 시스템에서는 규칙이 충돌하거나 예기치 못한 방식으로 서로 의존하는 경우가 있습니다. 이러한 충돌을 해결하고 종속성을 관리하는 것은 복잡하고 시간이 많이 소요되는 작업입니다. 비즈니스 룰 관리 시스템은 의사결정이 이루어지는 더 넓은 맥락을 완전히 이해하지 못할 수 있으며, 최적의 결과를 제공하지 못할 수도 있습니다. 비즈니스 룰 관리를 구현하고 유지하는 것은 복잡한 과정이며, 소프트웨어 구현이 필요합니다.
Global Business Rule Management Market reached US$ 1.1 billion in 2022 and is expected to reach US$ 1.9 billion by 2030, growing with a CAGR of 11.7% during the forecast period 2023-2030.
In the era of the business landscape, the organization operates in a complex and dynamic atmosphere. Business rule management is a structured approach that manages and update business rule that responds to a change in market conditions, regulation and customer requirements. It also ensures compliance by automating logic and rules which is related to regulatory requirements.
Businesses are focusing on providing personalized experiences to customers. Business rule management enables organizations to customize interactions based on customer preferences, purchase history and other factors, enhancing customer satisfaction. It leverages data analytics that makes informed decisions. Organizations use historical data and from that data, they will find real-time insights for refining business rules.
North America is among the growing regions in the global business rule management market covering more than 1/3rd of the market and the region has stringent regulatory requirements in industries like finance, health care and insurance. In 2023, U.S. Department of Defense implemented finalized rules that allow commercial product acquisition. As the systems enable the organization to enforce complex business rules that ensure compliance with regulations.
To better service their consumers, businesses in the region are implementing BRMS solutions. PNC Financial Services Group, for example, automated its loan application process by employing a BRMS to define rules to decide if an application was approved or denied. Brownells Inc. also implemented a business rules management system to automate accordance as an online retailer that serves a highly regulated industry.
The business management rule enables companies to quickly respond to changing market conditions, customer demands and regulatory requirements and this agility allows them to adapt their business processes and rules rapidly, ensuring they stay ahead of the competition. It helps companies to make consistent decisions by automating complex decision-making processes.
For instance, on 6 July 2023, Modern enterprise software relies on business logic to analyze inputs and generate appropriate outputs, effectively translating business processes into code. Not all business logic is fixed some processes are subject to dynamic external rules and regulations that can change rapidly. Microsoft offers an open-source Rules Engine library for .NET applications, available via NuGet or GitHub and this library abstracts rules from your code, storing them externally as JSON files.
Reducing dependency on IT teams for writing and modifying business rules is a significant growth factor for organizations and this shift empowers business users to take control of rule management, leading to increased efficiency, agility and better alignment between business and technology functions. Business users can directly create, modify and deploy rules without waiting for IT teams for implementing changes.
Empowering business users to manage rules fosters better collaboration between business and IT teams. Clear communication and understanding of business requirements lead to improved outcomes. Business users can quickly identify and rectify issues related to rule applications without relying on IT intermediaries, leading to quicker problem resolution.
Designing and modeling complex business rules can be challenging. Defining rules accurately and comprehensively requires a deep understanding of business processes and domain knowledge. As the number of rules grows, the task of managing, updating and maintaining them can become overwhelming. Proper governance and documentation are crucial to prevent rule confusion.
In complex systems, rules might conflict or depend on each other in unexpected ways. Resolving these conflicts and managing dependencies can be intricate and time-consuming. Business rule management systems may not complete understanding of the broader context in which a decision is being made, potentially leading to suboptimal outcomes. Implementing and maintaining a business rule management is a complex process and it requires software implementation.
The global business rule management market is segmented based on component organization size, Deployment, end-user and region.
Services are expected to account for a majority of the market share holding around 1/3rd of the global market in 2022. Automation of business processes requires clear and well-defined rules. Rule management services facilitate the automation of processes by providing a central repository for rules that can be easily integrated into workflow systems. The services ensure that rules are applied consistently across various applications and processes and leads to improved efficiency.
For instance, on 24 July 2023, a global digital business and IT services leader, NTT DATA, introduced an outsourcing service for security management known as MDR service. The service is designed to prevent incidents and minimize damage when security incidents occur. The MDR service employs highly experienced security engineers with over 20 years of incident response expertise from the company's CSIRT organization.
Asia-Pacific is the fastest growing region in the global business rule management market covering about 1/4th of the market. The region is undergoing rapid digital transformation to stay competitive in the global market. Business management rule helps organizations automate and optimize their business rules, enabling them to streamline processes, improve efficiency and provide better customer experiences.
Cloud platform deployment also enables the integration of numerous applications, the facilitation of new and expanded channels, the management of expenses, the monitoring of the private cloud, improved access to client data and the development of services. For example, in July 2022, the Department of Telecommunications (DoT) allowed CloudConnect Communications, a B2B virtual network operator (VNO), to operate in Mumbai and Ahmedabad.
The major global players include: IBM, FICO oracle, PEGASYSTEMS, SAP, Broadcom, InRule Technology, Decision Management Solution, ACTICO and Experian.
The pandemic led to rapid changes in regulations and policies across industries. Organizations had to quickly adapt their business rules to comply with new guidelines, often requiring agile business rule management to accommodate these changes as with many employees working remotely, the need for digital collaboration and remote rule management tools became more critical. Business rule management systems that allowed for online collaboration gained more access.
Many industries experienced fluctuations in demand due to lockdowns, supply chain disruptions and shifts in consumer behavior. Business rule management systems needed to be adaptable to quickly adjust rules based on changing demand patterns. Customer preferences and expectations evolved during the pandemic. Business rule management played a role in adapting business rules to provide personalized experiences and services that catered to changing customer needs.
AI can analyze large datasets and historical decision-making patterns to automatically generate and refine business rules and these speeds up the rule creation process and ensures rules are based on data-driven insights. AI-powered algorithms can analyze complex and multidimensional data to make more accurate and nuanced decisions. By integrating AI with BRM organizations can optimize rule-based decisions using machine learning techniques.
AI can continuously analyze incoming data and adjust business rules in real-time, this enables organizations to respond rapidly to changing conditions and dynamic market environments. AI can predict future outcomes based on historical data, helping organizations anticipate and plan for potential scenarios and these predictions can be used to refine and adjust business rules.
AI-powered NLP can assist in interpreting and understanding complex regulations and legal documents, making it easier to convert legal requirements into actionable rules. AI can uncover hidden patterns and correlations in data that might not be apparent to human analysts and these insights can lead to the discovery of new rules and optimizations.
The conflict leads to disruptions in supply chains that affect the availability of goods and services. Business rule management systems might need to be adjusted to accommodate changes in suppliers, sourcing and logistics. Geopolitical tensions and conflicts lead increase changes in regulations, tariffs and trade policies. Organizations might need to update their business rule management systems to ensure compliance with new rules and regulations.
The uncertainty caused by geopolitical conflicts can lead to market volatility and fluctuations in demand. Business rule management systems are used to quickly adjust pricing strategies and supply chain rules based on changing market conditions. Organizations need to enhance their risk management rules and strategies to account for the geopolitical risks associated with the conflict. It could include evaluating and mitigating potential impacts on business operations.
The global business rule management market report would provide approximately 69 tables, 67 figures and 202 pages.
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