세계의 워크플레이스 서비스 시장 규모 조사 및 예측 : 서비스별, 기업 규모별, 최종 용도별, 지역별 예측(2025-2035년)
Global Workplace Services Market Size study & Forecast, by Service (Application Management, Asset Management, Desktop Virtualization, Field Services), by Enterprise Size, by End-use (BFSI, Government) and Regional Forecasts 2025-2035
상품코드:1839488
리서치사:Bizwit Research & Consulting LLP
발행일:2025년 10월
페이지 정보:영문 285 Pages
라이선스 & 가격 (부가세 별도)
ㅁ Add-on 가능: 고객의 요청에 따라 일정한 범위 내에서 Customization이 가능합니다. 자세한 사항은 문의해 주시기 바랍니다.
한글목차
시장의 정의와 개요
세계의 워크플레이스 서비스 시장 규모는 2024년에 약 254억 6,520만 달러에 달하며, 2025-2035년에 CAGR 18.7%로 성장하며, 2035년에는 1,678억 4,368만 달러에 달할 것으로 예측됩니다. 워크플레이스 서비스는 직원 경험을 최적화하고, IT 인프라를 현대화하며, 비즈니스 운영을 디지털 퍼스트 전략에 맞게 조정할 수 있도록 설계된 기술 기반 솔루션을 포괄합니다. 이러한 서비스는 기업에게 용도 관리 간소화, 원활한 IT 자산 처리, 가상화 기능 도입, 효율적인 현장 및 원격 지원 제공 등의 툴을 제공합니다. 하이브리드 및 원격 근무 모델에 대한 수요 증가와 디지털 전환의 추진은 이 시장의 성장에 박차를 가하고 있습니다. 생산성 향상, 민첩성 향상, 세계 사업 전개에 있으며, 인력 협업을 강화하기 위한 전략적 수단으로 워크플레이스 서비스에 주목하는 기업이 늘고 있습니다.
디지털 워크플레이스 생태계에 대한 수요가 급증하면서 기업의 IT 우선순위가 급격하게 변화하고 있으며, 기업은 업무 효율성을 최적화하고 직원들의 참여를 촉진할 수 있는 솔루션을 도입하고 있습니다. 팬데믹 이후 하이브리드 업무로의 급속한 전환으로 이러한 추세는 더욱 강화되고 있으며, 안전하고 확장 가능한 워크플레이스 서비스가 필수적입니다. 업계 분석에 따르면 구조화된 워크플레이스 서비스 모델을 채택한 기업은 다운타임을 크게 줄이고, IT 해결 시간을 단축하며, 직원 생산성을 측정할 수 있을 정도로 향상시켰다고 보고하고 있습니다. 또한 IT 자산의 복잡성, 디바이스의 급증, 컴플라이언스 및 보안에 대한 지속적인 요구로 인해 BFSI 및 정부 기관과 같은 산업별 조직은 이 분야에 대한 투자를 가속화하고 있습니다. 그럼에도 불구하고 높은 도입 비용과 레거시 시스템과의 통합 문제는 특정 지역에서는 원활한 도입의 장벽으로 작용하고 있습니다.
이 보고서에 포함된 세부 부문 및 하위 부문은 다음과 같습니다:
목차
제1장 세계의 워크플레이스 서비스 시장 : 조사 범위와 조사 방법
조사 목적
조사 방법
예측 모델
데스크 조사
톱다운과 보텀업 어프로치
조사의 속성
조사 범위
시장의 정의
시장 세분화
조사 전제조건
포함과 제외
제한 사항
조사 대상 연도
제2장 개요
CEO/CXO 입장
전략적 인사이트
ESG 분석
주요 조사 결과
제3장 세계의 워크플레이스 서비스 시장력 분석
시장 성장 촉진요인
시장이 해결해야 할 과제
시장 기회
제4장 세계의 워크플레이스 서비스업계 분석
Porter's Five Forces 모델
바이어의 교섭력
공급업체의 교섭력
신규 진출업체의 위협
대체품의 위협
경쟁 기업 간 경쟁 관계
Porter's Five Forces 예측 모델(2024-2035년)
PESTEL 분석
정치
경제
사회
기술
환경
법률
주요 투자 기회
주요 성공 전략(2025)
시장 점유율 분석(2024-2025)
세계의 가격 분석과 동향 2025
애널리스트의 제안과 결론
제5장 세계의 워크플레이스 서비스 시장 규모·예측 : 서비스별, 2025-2035년
시장 개요
세계의 워크플레이스 서비스 시장 실적 - 잠재적 분석(2025)
애플리케이션 관리
자산운용 관리
데스크톱 가상화
필드 서비스
제6장 세계의 워크플레이스 서비스 시장 규모·예측 : 기업 규모별, 2025-2035년
시장 개요
세계의 워크플레이스 서비스 시장 실적 - 잠재적 분석(2025)
대기업
중소기업
제7장 세계의 워크플레이스 서비스 시장 규모·예측 : 최종 용도별, 2025-2035년
시장 개요
세계의 워크플레이스 서비스 시장 실적 - 잠재적 분석(2025)
BFSI
정부
제8장 세계의 워크플레이스 서비스 시장 규모·예측 : 지역별, 2025-2035년
성장 지역 시장 스냅숏
주요 선진국 및 신흥 국가
북미
미국
캐나다
유럽
영국
독일
프랑스
스페인
이탈리아
기타 유럽 지역
아시아태평양
중국
인도
일본
호주
한국
기타 아시아태평양
라틴아메리카
브라질
멕시코
중동 및 아프리카
아랍에미리트
사우디아라비아(KSA)
남아프리카공화국
제9장 경쟁 정보
주요 시장의 전략
IBM Corporation
회사 개요
주요 임원
회사 개요
재무 실적(데이터 가용성에 따라 제공)
제품/서비스 포트
최근 개발
시장 전략
SWOT 분석
Accenture Plc
Wipro Limited
HCL Technologies Limited
Tata Consultancy Services(TCS) Limited
Cognizant Technology Solutions
Infosys Limited
DXC Technology Company
Capgemini SE
NTT Data Corporation
Atos SE
Fujitsu Limited
Unisys Corporation
Tech Mahindra Limited
Hewlett Packard Enterprise Development LP(HPE)
KSA
영문 목차
영문목차
Market Definition and Overview
The Global Workplace Services Market is valued at approximately USD 25,465.2 million in 2024 and is anticipated to grow with a CAGR of 18.7% over the forecast period 2025-2035, reaching USD 167,843.68 million by 2035. Workplace services encompass a suite of technology-driven solutions designed to optimize the employee experience, modernize IT infrastructure, and align business operations with digital-first strategies. These services provide enterprises with tools to streamline application management, ensure seamless IT asset handling, introduce virtualization capabilities, and deliver efficient on-site and remote support. The rising demand for hybrid and remote working models, combined with the growing push for digital transformation, is fueling the expansion of this market. Businesses are increasingly looking toward workplace services as a strategic lever to boost productivity, enhance agility, and strengthen workforce collaboration across global operations.
The surge in demand for digital workplace ecosystems has dramatically transformed enterprise IT priorities, pushing organizations to adopt solutions that not only optimize operational efficiency but also foster employee engagement. This has been further amplified by the rapid shift to hybrid work arrangements post-pandemic, where secure and scalable workplace services have become indispensable. According to industry analysis, enterprises that embrace structured workplace service models report significant reductions in downtime, faster IT resolution times, and measurable increases in employee productivity. Moreover, the rising complexity of IT assets, proliferation of devices, and continuous need for compliance and security are pushing organizations across verticals such as BFSI and government to accelerate investments in this space. Nevertheless, high implementation costs and integration challenges with legacy systems continue to be barriers to seamless adoption in certain regions.
The detailed segments and sub-segments included in the report are:
By Service:
Application Management
Asset Management
Desktop Virtualization
Field Services
By Enterprise Size:
Large Enterprises
Small & Medium Enterprises (SMEs)
By End-use:
BFSI
Government
By Region:
North America
U.S.
Canada
Europe
UK
Germany
France
Spain
Italy
Rest of Europe
Asia Pacific
China
India
Japan
Australia
South Korea
Rest of Asia Pacific
Latin America
Brazil
Mexico
Middle East & Africa
UAE
Saudi Arabia
South Africa
Rest of Middle East & Africa
Application Management Services are Expected to Dominate the Market
Application management services are expected to dominate the global workplace services market throughout the forecast period, accounting for the largest share. Enterprises increasingly rely on robust application ecosystems to drive customer experiences and business processes, making continuous monitoring, updating, and optimization of applications a critical priority. The rising complexity of enterprise apps-ranging from ERP systems to customer-facing portals-has fueled the demand for specialized services that ensure performance, security, and compliance. Although application management holds the dominant position, desktop virtualization is poised for accelerated growth as enterprises seek scalable, secure, and cost-effective solutions to support hybrid and remote workforce models.
Large Enterprises Lead in Revenue Contribution
When segmented by enterprise size, large enterprises currently generate the lion's share of revenue in the workplace services market. These organizations have expansive workforces, complex IT infrastructures, and stringent security and compliance requirements, which necessitate comprehensive workplace service solutions. Large enterprises are also heavily investing in advanced virtualization and automation technologies to optimize employee experiences and reduce operational overheads. At the same time, small and medium enterprises (SMEs) are projected to be the fastest-growing segment, as their growing adoption of cost-effective cloud-based workplace services provides them with scalable and secure IT environments without large upfront capital investments. This dual dynamic highlights that while large enterprises dominate in revenue, SMEs represent the growth engine of the future.
The key regions considered for the Global Workplace Services Market study include North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. North America dominated the market in 2025, supported by its advanced IT infrastructure, high concentration of technology providers, and mature enterprise adoption of digital workplace frameworks. The region's focus on hybrid working models and investments in employee experience platforms have further solidified its lead. Asia Pacific, however, is anticipated to be the fastest-growing region, driven by rapid digitalization, expanding IT outsourcing, and workforce modernization initiatives across China, India, and Southeast Asia. Meanwhile, Europe is witnessing steady growth, propelled by enterprise-wide digital transformation strategies and stringent compliance requirements. Latin America and the Middle East & Africa are gradually strengthening their presence in the global market, supported by investments in IT modernization and the adoption of managed workplace service models.
Major market players included in this report are:
IBM Corporation
Accenture Plc
Wipro Limited
HCL Technologies Limited
Tata Consultancy Services (TCS) Limited
Cognizant Technology Solutions
Infosys Limited
DXC Technology Company
Capgemini SE
NTT Data Corporation
Atos SE
Fujitsu Limited
Unisys Corporation
Tech Mahindra Limited
Hewlett Packard Enterprise Development LP (HPE)
Global Workplace Services Market Report Scope:
Historical Data - 2023, 2024
Base Year for Estimation - 2024
Forecast period - 2025-2035
Report Coverage - Revenue forecast, Company Ranking, Competitive Landscape, Growth factors, and Trends
Regional Scope - North America; Europe; Asia Pacific; Latin America; Middle East & Africa
Customization Scope - Free report customization (equivalent to up to 8 analysts' working hours) with purchase. Addition or alteration to country, regional & segment scope*
The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values for the coming years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within the countries involved in the study. The report also provides detailed information about crucial aspects, such as driving factors and challenges, which will define the future growth of the market. Additionally, it incorporates potential opportunities in micro-markets for stakeholders to invest, along with a detailed analysis of the competitive landscape and product offerings of key players. The detailed segments and sub-segments of the market are explained below:
Key Takeaways:
Market Estimates & Forecast for 10 years from 2025 to 2035.
Annualized revenues and regional-level analysis for each market segment.
Detailed analysis of the geographical landscape with country-level analysis of major regions.
Competitive landscape with information on major players in the market.
Analysis of key business strategies and recommendations on future market approach.
Analysis of the competitive structure of the market.
Demand side and supply side analysis of the market.
Table of Contents
Chapter 1. Global Workplace Services Market Report Scope & Methodology
1.1. Research Objective
1.2. Research Methodology
1.2.1. Forecast Model
1.2.2. Desk Research
1.2.3. Top Down and Bottom-Up Approach
1.3. Research Attributes
1.4. Scope of the Study
1.4.1. Market Definition
1.4.2. Market Segmentation
1.5. Research Assumption
1.5.1. Inclusion & Exclusion
1.5.2. Limitations
1.5.3. Years Considered for the Study
Chapter 2. Executive Summary
2.1. CEO/CXO Standpoint
2.2. Strategic Insights
2.3. ESG Analysis
2.4. key Findings
Chapter 3. Global Workplace Services Market Forces Analysis
3.1. Market Forces Shaping The Global Workplace Services Market (2024-2035)
3.2. Drivers
3.2.1. The rising demand for hybrid
3.2.2. remote working models
3.3. Restraints
3.3.1. implementation costs
3.4. Opportunities
3.4.1. the rising complexity of IT assets
Chapter 4. Global Workplace Services Industry Analysis
4.1. Porter's 5 Forces Model
4.1.1. Bargaining Power of Buyer
4.1.2. Bargaining Power of Supplier
4.1.3. Threat of New Entrants
4.1.4. Threat of Substitutes
4.1.5. Competitive Rivalry
4.2. Porter's 5 Force Forecast Model (2024-2035)
4.3. PESTEL Analysis
4.3.1. Political
4.3.2. Economical
4.3.3. Social
4.3.4. Technological
4.3.5. Environmental
4.3.6. Legal
4.4. Top Investment Opportunities
4.5. Top Winning Strategies (2025)
4.6. Market Share Analysis (2024-2025)
4.7. Global Pricing Analysis And Trends 2025
4.8. Analyst Recommendation & Conclusion
Chapter 5. Global Workplace Services Market Size & Forecasts by Service 2025-2035
5.1. Market Overview
5.2. Global Workplace Services Market Performance - Potential Analysis (2025)
5.3. Application Management
5.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
5.3.2. Market size analysis, by region, 2025-2035
5.4. Asset Management
5.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
5.4.2. Market size analysis, by region, 2025-2035
5.5. Desktop Virtualization
5.5.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
5.5.2. Market size analysis, by region, 2025-2035
5.6. Field Services
5.6.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
5.6.2. Market size analysis, by region, 2025-2035
Chapter 6. Global Workplace Services Market Size & Forecasts by Enterprise Size 2025-2035
6.1. Market Overview
6.2. Global Workplace Services Market Performance - Potential Analysis (2025)
6.3. Large Enterprises
6.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
6.3.2. Market size analysis, by region, 2025-2035
6.4. Small & Medium Enterprises (SMEs)
6.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
6.4.2. Market size analysis, by region, 2025-2035
Chapter 7. Global Workplace Services Market Size & Forecasts by End-use 2025-2035
7.1. Market Overview
7.2. Global Workplace Services Market Performance - Potential Analysis (2025)
7.3. BFSI
7.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
7.3.2. Market size analysis, by region, 2025-2035
7.4. Government
7.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
7.4.2. Market size analysis, by region, 2025-2035
Chapter 8. Global Workplace Services Market Size & Forecasts by Region 2025-2035
