ÄÁÅü¾ÅÍ ½ÃÀåÀ» Á¶»ç ºÐ¼®ÇÑ ÀÚ·á·Î ½ÃÀå±Ô¸ð, »ê¾÷ºÐ¼®, ÇâÈÄ ½ÃÀå¿¹Ãø µîÀÇ ³»¿ëÀ» ´Ù·ç°í ÀÖ½À´Ï´Ù.
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ÆÒµ¥¹Í ÀÌÈÄ ¼¼°èÀÇ ÄÁÅü¾ÅÍ : ¹Ì·¡·ÎÀÇ Àü·«ÀûÀ̰í Àü¼úÀûÀÎ °¡À̵å
Contact Centers in a Post-Pandemic World: A Strategic and Tactical Guide to the Future
¹ßÇà 2021³â 02¿ù
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US $ 4,300
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ÄÁÅü¾ÅÍ ÀÎÅÚ¸®Àü½º ½ÃÀå : ¾÷°è ºÐ¼®, ±Ô¸ð, Á¡À¯À², ¼ºÀå, µ¿Çâ, ¿¹Ãø(2020-2027³â)
Global Contact Center Intelligence Market Research Report - Industry Analysis, Size, Share, Growth, Trends And Forecast 2020 to 2027
¹ßÇà 2021³â 02¿ù
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US $ 2,100
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¼¼°èÀÇ ÄÁÅü¾ÅÍ ¼ÒÇÁÆ®¿þ¾î ½ÃÀå ±Ô¸ð, Á¡À¯À², µ¿Ç⠺м® : ¼Ö·ç¼Çº°, ¼ºñ½ºº°, µµÀÔº°, ±â¾÷ ±Ô¸ðº°(´ë±â¾÷, Áß¼Ò±â¾÷), ÃÖÁ¾ ¿ëµµº°, Áö¿ªº° ¿¹Ãø(2021-2028³â)
Contact Center Software Market Size, Share & Trends Analysis Report By Solution, By Service, By Deployment, By Enterprise Size (Large Enterprise, Small & Medium Enterprise), By End Use, By Region, And Segment Forecasts, 2021 - 2028
¹ßÇà 2021³â 01¿ù
°¡°Ý
US $ 4,950
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ÄÁÅü¾ÅÍ ¾Æ¿ô¼Ò½Ì ½ÃÀå : ¼ºÀå, µ¿Çâ, ¿¹Ãø(2020-2025³â)
Contact Center Outsourcing Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)
¹ßÇà 2021³â 01¿ù
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US $ 4,250
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Äݼ¾ÅÍ ¾ÖÇø®ÄÉÀ̼ǿë AI ½ÃÀå : ¼ºÀå, µ¿Çâ, ¿¹Ãø(2020-2025³â)
AI Market in Call Center Applications - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)
¹ßÇà 2021³â 01¿ù
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US $ 4,250
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¼¼°èÀÇ ÄÁÅü¾ÅÍ¿ë ¼ÒÇÁÆ®¿þ¾î ½ÃÀå : Á¾·ùº°, Á¶Á÷ ±Ô¸ðº°, µµÀÔ À¯Çüº°, ¼ºñ½ºº°, ÃÖÁ¾»ç¿ëÀÚ »ê¾÷º°, Áö¿ªº°(2018-2023³â)
Contact Center Software Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)
¹ßÇà 2021³â 01¿ù
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US $ 4,250
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¼¼°èÀÇ Å¬¶ó¿ìµå ±â¹Ý ÄÁÅü¾ÅÍ ½ÃÀå : ¼Ö·ç¼Çº°, ¼ºñ½ºº°, µµÀÔ À¯Çüº°, ÃÖÁ¾»ç¿ëÀÚº°, Áö¿ªº° - ¼ºÀå, µ¿Çâ, ¿¹Ãø
Cloud-based Contact Center Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)
¹ßÇà 2021³â 01¿ù
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US $ 4,250
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¼¼°èÀÇ ´ëÈÇü À½¼º ÀÀ´ä ½Ã½ºÅÛ ½ÃÀå(2021-2025³â)
Global Interactive Voice Response System Market 2021-2025
¹ßÇà 2020³â 12¿ù
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US $ 2,500
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ÄÁÅü¾ÅÍ ¿öÅ©Æ÷½º ÃÖÀûÈ : ¹Ý±â ½ÃÀå Á¡À¯À² ¸®Æ÷Æ®(2020³â)
2020 Contact Center Workforce Optimization Mid-Year Market Share Report
¹ßÇà 2020³â 12¿ù
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US $ 4,300
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AI¸¦ Ȱ¿ëÇÑ ÄÁÅü¾ÅÍ ÁöÇâ
Toward the AI-Powered Contact Center
¹ßÇà 2020³â 12¿ù
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US $ 4,500
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Ŭ¶ó¿ìµå ±â¹Ý ÄÁÅü¾ÅÍ¿ë ÀÎÇÁ¶ó(CBCCI) Á¦Ç° ¹× ½ÃÀå ºÐ¼®(2020-2021³â)
2020 - 2021 Cloud-Based Contact Center Infrastructure Product and Market Report
¹ßÇà 2020³â 12¿ù
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US $ 4,300
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ÄÁÅü¾ÅÍ¿¡¼ÀÇ ÀΰøÁö´É(AI) Ȱ¿ë »ç·Ê : ºñÁî´Ï½º»ó °¡Ä¡
The Business Value of AI Use Cases in the Contact Center
¹ßÇà 2020³â 11¿ù
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US $ 4,500
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ÄÁÅü¾ÅÍ ¼Ö·ç¼Ç ½ÃÀå : ¼¼°è »ê¾÷ ºÐ¼®, ±Ô¸ð, Á¡À¯À², ¼ºÀå·ü, µ¿Çâ, ¿¹Ãø(2020-2030³â)
Contact Center Solution Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2020-2030
¹ßÇà 2020³â 11¿ù
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US $ 5,795
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¼¼°èÀÇ Å¬¶ó¿ìµå ±â¹Ý ÄÁÅü¾ÅÍ ½ÃÀå ¿¹Ãø(-2025³â) : ÄÄÆ÷³ÍÆ®º°(¼Ö·ç¼Ç, ¼ºñ½º), Àü°³ ¸ðµ¨º°(ÆÛºí¸¯ Ŭ¶ó¿ìµå, ÇÁ¶óÀ̺ø Ŭ¶ó¿ìµå), Á¶Á÷ ±Ô¸ðº°, »ê¾÷º°(BFSI, Åë½Å, ¼Ò¸Å¡¤¼ÒºñÀç), Áö¿ªº°
Cloud-based Contact Center Market by Component (Solutions and Services), Deployment Model (Public Cloud and Private Cloud), Organization Size, Industry (BFSI, Telecommunications, and Retail and Consumer Goods), and Region - Global Forecast to 2025
¹ßÇà 2020³â 10¿ù
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US $ 7,150
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¼¼°èÀÇ ÄÁÅü¾ÅÍ ÀÎÅÚ¸®Àü½º ½ÃÀå : ÄÄÆ÷³ÍÆ®º°, ±â¼úº°, µµÀÔ À¯Çüº°, ÃÖÁ¾»ç¿ëÀÚº°, Áö¿ªº° ¾÷°è ºÐ¼®°ú ¿¹Ãø(2020-2026³â)
Global Contact Center Intelligence Market By Component, By Technology, By Deployment Type, By End User, By Region, Industry Analysis and Forecast, 2020 - 2026
¹ßÇà 2020³â 09¿ù
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US $ 3,600
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ÄÁÅü¾ÅÍ ¾Ö³Î¸®Æ½½º : ½ÃÀå ±Ô¸ð, Á¡À¯À², µ¿Ç⠺м®(2020-2026³â)
Contact Center Analytics Market Size, Share & Trends Analysis Report By Solution, By Service, By Deployment, By Enterprise Size, By Application, By End-use, By Region, And Segment Forecasts, 2020 - 2026
¹ßÇà 2020³â 09¿ù
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US $ 4,950
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ÄÁÅü¾ÅÍ ÀÎÅÚ¸®Àü½º : ½ÃÀå ±Ô¸ð, Á¡À¯À², µ¿Ç⠺м®(2020-2027³â)
Contact Center Intelligence Market Size, Share & Trends Analysis Report By Solution, By Service, By Technology, By Deployment, By Enterprise Size, By End Use, By Region, And Segment Forecasts, 2020 - 2027
¹ßÇà 2020³â 09¿ù
°¡°Ý
US $ 4,950
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À¯·´ÀÇ Contact Center as a Service(CCaaS) ¼Ö·ç¼Ç ½ÃÀå(2020³â)
Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020
¹ßÇà 2020³â 09¿ù
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US $ 4,950
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¼¼°èÀÇ Å¬¶ó¿ìµå ±â¹Ý ÄÁÅü¾ÅÍ ½ÃÀå
Cloud-Based Contact Center
¹ßÇà 2020³â 09¿ù
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US $ 4,950
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¼¼°èÀÇ ÇïÇÁµ¥½ºÅ© ÀÚµ¿È ½ÃÀå
Helpdesk Automation
¹ßÇà 2020³â 09¿ù
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US $ 5,450
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¼¼°èÀÇ ÀÚµ¿ Âø½ÅÈ£ ºÐ¹è±â(ACD) ½ÃÀå
Automatic Call Distributor
¹ßÇà 2020³â 09¿ù
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US $ 5,450
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¼¼°èÀÇ ÄÁÅü¾ÅÍ Æ®·£½ºÆ÷¸ÞÀÌ¼Ç ½ÃÀå : ÄÄÆ÷³ÍÆ®º°, µµÀÔ ¹æ½Äº°, ±â¾÷ ±Ô¸ðº°, ÃÖÁ¾»ç¿ëÀÚº°, Áö¿ªº° ¾÷°è ºÐ¼®°ú ¿¹Ãø(2020-2026³â)
Global Contact Center Transformation Market By Component, By Deployment Type, By Organization Size, By End User, By Region, Industry Analysis and Forecast, 2020 - 2026
¹ßÇà 2020³â 07¿ù
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US $ 3,600
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¼¼°èÀÇ ÄÁÅü¾ÅÍ¿ë ¾ÖÇø®ÄÉÀÌ¼Ç ¼ÒÇÁÆ®¿þ¾î ½ÃÀå(2019³â)
Worldwide Contact Center Applications Software Market Shares, 2019: Before Everything Changed
¹ßÇà 2020³â 07¿ù
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US $ 4,500
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¼¼°èÀÇ Äݼ¾ÅÍ ¾Æ¿ô¼Ò½Ì ½ÃÀå(2020-2024³â)
Global Call Center Outsourcing Market 2020-2024
¹ßÇà 2020³â 07¿ù
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US $ 2,500
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¼¼°èÀÇ ÄÁÅü¾ÅÍ¿ë ¼ÒÇÁÆ®¿þ¾î ½ÃÀå
Contact Center Software
¹ßÇà 2020³â 07¿ù
°¡°Ý
US $ 4,950
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